Workaround for "An error occurred while contacting the radio tuning service. Check your Internet connection, or try again later."
While Apple tries to figure out what's wrong I came upon a great workaround for those of us that like the radio feature of iTunes. This actually doesn't take long either.
When trying to expand the categories you get the error "An error occurred while contacting the radio tuning service. Check your Internet connection, or try again later." This happens enough to think that the service is completely broken. Actually, it seems intermittent. Try clicking it a few times. you WILL GET THROUGH. When you do get there, highlight all of the stations(or just the ones you want), create a playlist (I use the name of the category as I take the entire list), and paste into the playlist. You can then play the stations EVERY TIME from the playlist. Works perfectly.
It doesn't seem to have anything to do with what version of iTunes you have or what plugin you have. I have seen this on over 600 computers - Windows & MAC - and the workaround is 100%.
Let me know how you make out. And, PLEASE SHARE THIS FIX!!!
Yes indeed, this workaround was posted a few days ago at https://discussions.apple.com/message/17739684
Similar Messages
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I have been listening to iturnes radion on my computer for months. now i get an error.
"an error occurred while contacting the radio tuning service. Check your internet connection, or try again later".
I have reset the cache but nothing seems to help. Any help???
55AnnieSomebody suggested clearing the Store cache. I don't know why that would affect the radio. Seems to have not worked for some, worked for a few or maybe they imagined it. Many other posts about this if you browse the forum.
This is happening to some people some of the time in some places, but then not affecting people in other places, or in the same place at different times. You try to guess what is going on. Hasn't happened to me. Maybe it's my iTunes 7.5, or maybe it's luck of the draw since I never use iTunes radio.
Complain to Apple:
http://www.apple.com/feedback/itunesapp.html
Oh, don't expect Apple to say anything about this -- that's not their style. -
For over a week,I get the following message everytime I have tried to connect to ITunes Radio..."An error occurred while contacting the radio tuning service. Check your Internet connection, or try again later." My internet connection is excellent & strong & "LATER " has been over a week. Any help or suggestions?? It would be much appreciated, thanks
Somebody suggested clearing the Store cache. I don't know why that would affect the radio. Seems to have not worked for some, worked for a few or maybe they imagined it. Many other posts about this if you browse the forum.
This is happening to some people some of the time in some places, but then not affecting people in other places, or in the same place at different times. You try to guess what is going on. Hasn't happened to me. Maybe it's my iTunes 7.5, or maybe it's luck of the draw since I never use iTunes radio.
Complain to Apple:
http://www.apple.com/feedback/itunesapp.html
Oh, don't expect Apple to say anything about this -- that's not their style. -
Question: I am getting this message from iTunes on my iMac:
An error occurred while contacting the radio tuning service. Check your Internet connection, or try again later.
Can't find a way to fix this. Does anyone have any suggestions?Yeaaaah... I just powered up my G3 iMac... iTunes 7 on there... My iTunes on there can't do much. But it's still subscribed to one podcast that's still valid and working. If I try to use the radio, I get this message. I wager they changed urls and the like in the background years ago and this is just so old there's no longer any support for it.
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An error occurred while contacting the radio tuning service. Check your Internet connection, or try again later.
The Wireless connection is FINE and the INTERNET and E-Mail work fine.
The RADIO has worked for over a year with NO PROBLEM and this JUST STARTED 2 Days ago,
HELP!Have you read the other several hundred posts about this over the past few days? Do any of their suggestions help?
Report the issue to Apple (this is just a user assistance forum with other users like you) since it is posssibly something at their end:
http://www.apple.com/feedback/itunesapp.html -
An error occurred while contacting the radio tuning service. Check your Internet connection, or try again later. Is anyone getting this msg when trying to obtain a radio station?
Check the More Liike This box oon the right, or do a search of this forum.
Radio seems to have issues now. -
ITunes radio was working last night and now today I get the message "An error occurred while contacting the radio tuning service. Check your internet connection, or try again later"
What's up?Two things to try, first, reset your PRAM.
Next, try rebooting your computer.
Please post back with results, -
What can I do after receiving the following message: "An error occurred while contacting the radio tuning service. Check your internet connection, or try again later".
I have received this message the last 3 days, is itune radio down or am I the only one experiencing this type of problem?
Need help.
Thanks
Sam3Ok.. Apparently it's not just me
Apple needs to make a statement or something on this issue. I'm running Lion OS X 10.7.3 -
Me too!
Unable to connect to ITunes radio, yet internet and mail are working fine.Fixed!
Every OS X and iTunes version, even OS 9:
(that's iTunes 2.0.4) -
I have been using iTunes for years to connect to the radio and just recently tried to tune in and an error sign pops up stating " A error occurred while contracting the radio tunning service. Check your internet connection or try again later." There's no problrm with my internet service so what's up?
You are probably using an old version of iTunes with which the stream link service seems to have stopped working for many users of older iTunes. No, Apple makes no comment about this kind of thing. It may reappear, it may not (it has been dead for over a week now). Your solution is to upgrade the operating system version on your computer from 10.5.8 to 10.6.8 so you can run a newer iTunes, or live without. You can still open streams if you can get the URL, and you can then save them as playlist items.
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I get the same problem running the diagnostics. Says network connections are present and in the green, but unable to connect to iTunes Store.I downloaded the Microsoft Autoruns package and ran it. There are no programs in the LSA Providers tab, and Apple's Bonjour is the only program in the Winsock Providers tab. I also did the "netsh winsock reset" and rebooted. It didn't fix the problem. Any more ideas?
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However, I still get the same error message... can anyone help?
ThanksTry updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/ -
I'm trying to update iTunes software, but when I go to Help/Check for updates, I continue to get the message: "The iTunes update server could not be contacted. Please check your Internet connection or try again later." Is there another way to update?
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http://www.apple.com/itunes/download/ -
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