Workflow error " Work item could not be found"

Hi Experts,
I used transaction SWI2_DIAG to diagnose the error and tried to restart the workitem manually .The changes were made to Org chart  and now everything is fine but I am still getting error message:
Work item could not be found                                                             
Workflow 'Post with Clearing Workflow' step number 4: work item could not be created     
Agent determination for step '0000000004' failed                                         
Workflow WS93000005 no. 000004806372 activity 0000000004 role 'AC00000168': No agent found
Resolution of rule AC00000168 for task TS93000019: no agent found   
Can someone explain what this error message mean and why i cant restart the workitem manually?
Thanks.

This is my message from Production:
Resolution of rule AC00000168 for task TS93000019: no agent found                         
Workflow WS93000005 no. 000004806372 activity 0000000004 role 'AC00000168': No agent found
Agent determination for step '0000000004' failed                                          
Workflow 'Post with Clearing Workflow' step number 4: _work item could not be created_      
This is my message from development.. I recreted the scenario and getting different message.
Workflow 'Journal Entry Approval- Approval WF' step number 36: work item could not be created 
Agent determination for step '0000000036' failed                                              
Workflow WS93000001 no. 000000986124 activity 0000000036 role 'AC93000003': No agent found    
Resolution of rule AC93000003 for task TS00007914: _no agent found_
Edited by: Sergey on Nov 2, 2010 5:05 PM

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