Workflow mailer configuration -Unable to make a network connection

Question

Hi Friends,
We are trying to configure imap server in 11i workflow notification mailer & getting the error message "Unable to make a network connection".
system configuration:
EBS 11i - windows 2003 server
database - 11.1.0.7
for imap server we are using ms exchange server 2007.
pl help us to resolve this issue .
*Jan 24, 2012 2:13:58 PM GST]:1327400038328:Thread[BES Dispatch Thread,5,main]:0:-1:QLNG-S-012:172.16.4.12:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-51286 : oracle.apps.fnd.cp.gsc.SvcComponentStateMachine.updateComponentStatus(Logger, Connection, int, String, String)]:BEGIN (Logger{mLog=[$Header: AppsLog.java 115.78 2004/12/16 16:17:13 rnix ship $ @23667197 {oracle.apps.fnd.profiles.ExtendedProfileStore@136a43c}],mUniqueId=SVC-GSM-WFMLRSVC-51286,mLevel=4}, oracle.jdbc.driver.OracleConnection@1a7508a, 10006, STOPPED_ERROR, Could not handle the control event -> oracle.apps.fnd.cp.gsc.SvcComponentContainerException: Could not start component; performing rollback -> oracle.apps.fnd.cp.gsc.SvcComponentException: Validation failed for the following parameters -> {INBOUND_SERVER=Unable to make a network connection.}. Parameters were -> {INBOUND_MAX_IGNORE_SIZE=1000, INBOUND_MAX_LOOKUP_CACHE_SIZE=100, ATTACH_IMAGES=Y, ALLOW_FORWARDED_RESPONSE=Y, INBOUND_UNSOLICITED_THRESHOLD=2, NODENAME=WFMAIL, SEND_UNSOLICITED_WARNING=Y, AUTOCLOSE_FYI=Y, PROCESSOR_READ_TIMEOUT_CLOSE=N, INBOUND_PROTOCOL=IMAP, ATTACHED_URLS=WFMAIL:ATTACHED_URLS, [email protected], PROCESSOR_OUT_THREAD_COUNT=1, EXPUNGE_ON_CLOSE=Y, ATTACH_STYLESHEET=Y, OUTBOUND_CONNECTION_TIMEOUT=120, INBOUND_MAX_RET_EMAIL_SIZE=100, MAX_INVALID_ADDR_LIST_SIZE=100, PROCESSOR_MAX_LOOP_SLEEP=60, SEND_ACCESS_KEY=N, PROCESSOR_IN_THREAD_COUNT=1, FRAMEWORK_APP=1, CLOSED=WFMAIL:CLOSED, INBOUND_FETCH_SIZE=100, SUMMARY=WFMAIL:SUMMARY, ENABLE_STYLESHEET=N, PROCESSOR_ERROR_LOOP_SLEEP=60, OPEN_MAIL_FYI=WFMAIL:OPEN_MAIL_FYI, FRAMEWORK_RESP=20420, ALTERNATE_EMAIL_PARSER=oracle.apps.fnd.wf.mailer.DirectEmailParser, INBOUND_PASSWORD=_8#6#$##88^9494^!$$89$#^666@#496^#4!$8$ `A+A9+*|!$^}^&%|#}!@%^$09|@}$#}0+, RESET_NLS=N, HTTP_USER_AGENT=Mozilla/4.76, PROCESS=PROCESS, OPEN_MAIL_DIRECT=WFMAIL:OPEN_MAIL_DIRECT, PROCESSOR_LOOP_SLEEP=5, MESSAGE_FORMATTER=oracle.apps.fnd.wf.mailer.NotificationFormatter, [email protected], FRAMEWORK_USER=0, CANCELED=WFMAIL:CANCELED, OUTBOUND_PROTOCOL=SMTP, DISCARD=DISCARD, [email protected], FROM=Workflow Mailer, PROCESSOR_DEFER_EVTDATA_READ=Y, SEND_CANCELED_EMAIL=Y, WARNING=WFMAIL:WARNING, PROCESSOR_MAX_ERROR_COUNT=10, INBOUND_CONNECTION_TIMEOUT=120, HTMLAGENT=http://qlng-s-012.qalhatlng.int:8000/pls/PROD, INBOX=INBOX, OPEN_INVALID_MORE_INFO=WFMAIL:OPEN_INVALID_MORE_INFO, OUTBOUND_SSL_ENABLED=N, INBOUND_SERVER=172.16.4.3, OPEN_MORE_INFO=WFMAIL:OPEN_MORE_INFO, MAILER_SSL_TRUSTSTORE=NONE, INLINE_ATTACHMENT=N, OPEN_INVALID=WFMAIL:OPEN_INVALID, EMAIL_PARSER=oracle.apps.fnd.wf.mailer.TemplatedEmailParser, DIRECT_RESPONSE=N, OPEN_MAIL=WFMAIL:OPEN_MAIL_OUTLOOK, HTML_DELIMITER=DEFAULT, FRAMEWORK_URL_TIMEOUT=30, COMPONENT_LOG_LEVEL=1, SUMHTML=WFMAIL:SUMHTML, PROCESSOR_READ_TIMEOUT=10, DEBUG_MAIL_SESSION=N, INBOUND_SSL_ENABLED=N, OUTBOUND_SERVER=qlng-s-003.qalhatlng.int})
[Jan 24, 2012 2:14:38 PM GST]:1327400078003:Thread[ComponentMonitor,5,main]:0:-1:QLNG-S-012:172.16.4.12:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-51286 : oracle.apps.fnd.cp.gsc.SvcComponentMonitor.startAutomaticComponents()]:Starting automatic component 10006
[Jan 24, 2012 2:14:46 PM GST]:1327400086473:Thread[BES Dispatch Thread,5,main]:0:-1:QLNG-S-012:172.16.4.12:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-51286 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:(BusinessEvent{name=oracle.apps.fnd.cp.gsc.SvcComponent.start, key=SVC:24-JAN-2012, priority=50, correlationId=null, sendDate=Tue Jan 24 14:14:40 GST 2012, receiveDate=null, From Agent:  , To Agent:  , Last Subscription=  , Error Message=null, Error Stack=null, [email protected], COMPONENT_ID=10006, CONTAINER_PROCESS_ID=51286, CONTAINER_TYPE=GSM, BES_PAYLOAD_OBJECT=false})
[Jan 24, 2012 2:14:56 PM GST]:1327400096565:Thread[BES Dispatch Thread,5,main]:0:-1:QLNG-S-012:172.16.4.12:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-51286 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.handleComponentEvent(int, String, String)]:Successfully retrieved component details from the database*

Answer 1

Thanks for your update.
I have checked as per the metalink doc "242941.1" . i am getting below message only for IMAP.
*C:\prod\scripts>%AFJVAPRG% -classpath %AF_CLASSPATH% -Dprotocol=imap  -Ddbcfile=
c:\prod\prodappl\fnd\11.5.0\secure\PROD_qlng-s-012\prod.dbc -Dserver=qlng-s-003.
qalhatlng.int -Dport=995 -Dconnect_timeout=120 -Ddebug=Y -Daccount=oracle1@qlng
.om -Dpassword=System123 -DdebugMailSession=Y oracle.apps.fnd.wf.mailer.Mailer
MLRTST : oracle.apps.fnd.cp.gsc.Logger.Logger(String, int) : Logging to System.o
ut until necessary parameters are retrieved for Logger to be properly started.
DEBUG: getProvider() returning javax.mail.Provider[STORE,imap,com.sun.mail.imap.
IMAPStore,Sun Microsystems, Inc]*
Kindly suggest need to any setup in ms exchange server or firewall level.
Thanks