Workflow mailer error

Hi ,
I was getting the workflow mailer error from R12. I tried to start,but failed......after that I got a confirmation from my client that somebody changed a table, then I checked again and found Workflow mailer working fine....I didnt get what happened on this...
friends, If you have any idea on this, please share

Pl post details of OS, database and EBS versions. Has this mailer worked before ? If so, what changes has been made recently ? Pl also see these MOS Docs
How to Troubleshoot 'Validation failed' Errors when Starting the Mailer          (Doc ID 463354.1)
Unable To Start Workflow Notification Mailer          (Doc ID 418329.1)
How to Perform a Meaningful SMTP Telnet Test to Troubleshoot Java Mailer Issues          (Doc ID 753845.1)
Workflow Mailer Will Not Start Stays In Starting Status          (Doc ID 837893.1)
Unable To Connect To The Mail Account. Check The Host, User Name And Password          (Doc ID 1123684.1)
HTH
Srini

Similar Messages

Regarding Workflow mailer error

Hi
Could anyone teach me how to troubleshooting these errors in log of mailer?
My customer made mailer available through OAM and could send notification.
However, a lot of errors were found in log of mailer.
Quote
[Nov 7, 2011 8:33:55 PM JST]:1320665635770:-1:-1:svdbdc006:10.140.102.13:-1:-1:1:20420:SYSADMIN(0):-1:Thread[BES Dispatch Thread,5,main]:10.140.102.13:73020:1320665633553:10:EXCEPTION:[SVC-GSM-WFALSNRSVC-133833 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:Successfully handled component event, oracle.apps.fnd.cp.gsc.SvcComponent.start, for component 10011
[Nov 7, 2011 8:33:54 PM JST]:1320665634490:-1:-1:svdbdc006:10.140.102.13:-1:-1:1:20420:SYSADMIN(0):-1:Thread[inboundThreadGroup1,5,inboundThreadGroup]:10.140.102.13:73020:1320665634490:11:ERROR:[SVC-GSM-WFALSNRSVC-133833-10005 : oracle.apps.fnd.wf.bes.AgentListenerProcessor.read()]:10consecutive errors occurred
[Nov 7, 2011 8:33:57 PM JST]:1320665637002:-1:-1:svdbdc006:10.140.102.13:-1:-1:1:20420:SYSADMIN(0):-1:Thread[inboundThreadGroup1,5,inboundThreadGroup]:10.140.102.13:73020:1320665634490:11:ERROR:[SVC-GSM-WFALSNRSVC-133833-10005 : oracle.apps.fnd.cp.gsc.Processor.performError(ProcessorException)]:Maximum number of errors have occurred for this processing thread.
<af type="tenured" id="106" timestamp="Nov 07 20:33:58 2011" intervalms="3796.734">
<minimum requested_bytes="98320" />
<time exclusiveaccessms="0.032" meanexclusiveaccessms="0.032" threads="0" lastthreadtid="0x3225CB00" />
<refs soft="399" weak="183" phantom="0" dynamicSoftReferenceThreshold="9" maxSoftReferenceThreshold="32" />
<tenured freebytes="0" totalbytes="18192896" percent="0" >
<soa freebytes="0" totalbytes="18192896" percent="0" />
<loa freebytes="0" totalbytes="0" percent="0" />
</tenured>
<gc type="global" id="106" totalid="106" intervalms="3796.788">
<expansion type="tenured" amount="3553280" newsize="21746176" timetaken="0.000" reason="insufficient free space following gc" />
<finalization objectsqueued="27" />
<timesms mark="22.192" sweep="0.514" compact="0.000" total="23.115" />
<tenured freebytes="6622496" totalbytes="21746176" percent="30" >
<soa freebytes="6405408" totalbytes="21529088" percent="29" />
<loa freebytes="217088" totalbytes="217088" percent="100" />
</tenured>
</gc>
<tenured freebytes="6524176" totalbytes="21746176" percent="30" >
<soa freebytes="6383376" totalbytes="21605376" percent="29" />
<loa freebytes="140800" totalbytes="140800" percent="100" />
</tenured>
<refs soft="214" weak="167" phantom="0" dynamicSoftReferenceThreshold="9" maxSoftReferenceThreshold="32" />
<time totalms="23.241" />
</af>
[Nov 7, 2011 8:34:29 PM JST]:1320665669022:-1:-1:svdbdc006:10.140.102.13:-1:-1:1:20420:SYSADMIN(0):-1:Thread[ComponentMonitor,5,main]:10.140.102.13:73020:1320665606034:1:EXCEPTION:[SVC-GSM-WFALSNRSVC-133833 : oracle.apps.fnd.cp.gsc.SvcComponentMonitor.startAutomaticComponents()]:Starting automatic component 10005
[Nov 7, 2011 8:34:36 PM JST]:1320665676474:-1:-1:svdbdc006:10.140.102.13:-1:-1:1:20420:SYSADMIN(0):-1:Thread[BES Dispatch Thread,5,main]:10.140.102.13:73020:1320665676474:12:EXCEPTION:[SVC-GSM-WFALSNRSVC-133833 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:(BusinessEvent{name=oracle.apps.fnd.cp.gsc.SvcComponent.start, key=SVC:07-NOV-2011, priority=50, correlationId=null, sendDate=Mon Nov 07 20:34:29 JST 2011, receiveDate=null, From Agent: , To Agent: , Last Subscription= , Error Message=null, Error Stack=null, CONTAINER_TYPE=GSM, CONTAINER_PROCESS_ID=133833, COMPONENT_ID=10005, [email protected], BES_PAYLOAD_OBJECT=false})
[Nov 7, 2011 8:34:46 PM JST]:1320665686481:-1:-1:svdbdc006:10.140.102.13:-1:-1:1:20420:SYSADMIN(0):-1:Thread[BES Dispatch Thread,5,main]:10.140.102.13:73020:1320665676474:12:EXCEPTION:[SVC-GSM-WFALSNRSVC-133833 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.handleComponentEvent(int, String, String)]:Successfully retrieved component details from the database
[Nov 7, 2011 8:34:46 PM JST]:1320665686614:-1:-1:svdbdc006:10.140.102.13:-1:-1:1:20420:SYSADMIN(0):-1:Thread[BES Dispatch Thread,5,main]:10.140.102.13:73020:1320665676474:12:EXCEPTION:[SVC-GSM-WFALSNRSVC-133833 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:Successfully handled component event, oracle.apps.fnd.cp.gsc.SvcComponent.start, for component 10005
[Nov 7, 2011 8:34:46 PM JST]:1320665686772:-1:-1:svdbdc006:10.140.102.13:-1:-1:1:20420:SYSADMIN(0):-1:Thread[inboundThreadGroup1,5,inboundThreadGroup]:10.140.102.13:73020:1320665686772:13:ERROR:[SVC-GSM-WFALSNRSVC-133833-10005 : oracle.apps.fnd.wf.bes.AgentListenerProcessor.read()]:10consecutive errors occurred
[Nov 7, 2011 8:34:46 PM JST]:1320665686812:-1:-1:svdbdc006:10.140.102.13:-1:-1:1:20420:SYSADMIN(0):-1:Thread[inboundThreadGroup1,5,inboundThreadGroup]:10.140.102.13:73020:1320665686772:13:ERROR:[SVC-GSM-WFALSNRSVC-133833-10005 : oracle.apps.fnd.cp.gsc.Processor.performError(ProcessorException)]:Maximum number of errors have occurred for this processing thread.
[Nov 7, 2011 8:35:29 PM JST]:1320665729053:-1:-1:svdbdc006:10.140.102.13:-1:-1:1:20420:SYSADMIN(0):-1:Thread[ComponentMonitor,5,main]:10.140.102.13:73020:1320665606034:1:EXCEPTION:[SVC-GSM-WFALSNRSVC-133833 : oracle.apps.fnd.cp.gsc.SvcComponentMonitor.startAutomaticComponents()]:Starting automatic component 10005
<af type="tenured" id="107" timestamp="Nov 07 20:35:36 2011" intervalms="98237.510">
<minimum requested_bytes="98320" />
<time exclusiveaccessms="0.024" meanexclusiveaccessms="0.024" threads="0" lastthreadtid="0x330E6900" />
<refs soft="483" weak="329" phantom="0" dynamicSoftReferenceThreshold="9" maxSoftReferenceThreshold="32" />
<tenured freebytes="0" totalbytes="21746176" percent="0" >
<soa freebytes="0" totalbytes="21605376" percent="0" />
<loa freebytes="0" totalbytes="140800" percent="0" />
</tenured>
<gc type="global" id="107" totalid="107" intervalms="98237.593">
<expansion type="tenured" amount="1048576" newsize="22794752" timetaken="0.000" reason="insufficient free space following gc" />
<finalization objectsqueued="25" />
<timesms mark="20.137" sweep="0.800" compact="0.000" total="21.178" />
<tenured freebytes="6998816" totalbytes="22794752" percent="30" >
<soa freebytes="6623520" totalbytes="22419456" percent="29" />
<loa freebytes="375296" totalbytes="375296" percent="100" />
</tenured>
</gc>
<tenured freebytes="6900496" totalbytes="22794752" percent="30" >
<soa freebytes="6671632" totalbytes="22565888" percent="29" />
<loa freebytes="228864" totalbytes="228864" percent="100" />
</tenured>
<refs soft="215" weak="169" phantom="0" dynamicSoftReferenceThreshold="9" maxSoftReferenceThreshold="32" />
<time totalms="21.265" />
</af>
I have checked the below notes,but I'm not clear.
761434.1 Workflow Mailer fails to star : Maximum Number Of Errors (100) Have Been Reached : WebSession.isSessionRecreated
333017.1 OWF.G Mailer just started dumping a OutOfMemoryError
Please teach me what's the meaning of errors and what we should deal with them.
Best Regards
Liying

Please post the details of the application release, database version and OS.
Please see these docs.
Java.Lang.Outofmemoryerror On Large Inbound XML Message [ID 560680.1]
Intermittently Notification Emails are not Received [ID 1315344.1]
OWF.G Mailer just started dumping a OutOfMemoryError [ID 333017.1]
Output Post Processor is Down With Error "Insufficient Free Space Following GC" [ID 885607.1]
Thanks,
Hussein

Oracle Workflow mailer error

I have Oracle 11, which we tried configuring to use TLS encryption but it failed. So I installed IIS relay, to avoid enabling TLS on oracle.
Once I did this we did a simple email test and it was successful. We then tried a live Workflow process,
According to the workflow/diagram above, every stage should send an Email and Oracle Notification, after an LPO is raised. What is interesting is Approver1 and 2 get both Email and oracle notification. However, The LPO raiser only gets an email notification, but not an oracle notification.
Note: IIS relay does not support IMAP, hence is IMAP inbound not configured.

I have Oracle 11, which we tried configuring to use TLS encryption but it failed. So I installed IIS relay, to avoid enabling TLS on oracle.
Once I did this we did a simple email test and it was successful. We then tried a live Workflow process,
According to the workflow/diagram above, every stage should send an Email and Oracle Notification, after an LPO is raised. What is interesting is Approver1 and 2 get both Email and oracle notification. However, The LPO raiser only gets an email notification, but not an oracle notification.
Note: IIS relay does not support IMAP, hence is IMAP inbound not configured.

Workflow Notification Mailer error

Hi all,
I am logged in Application Manager and it shows that Mailer "Stopped with error".
Service Instances for Generic Service Component Container shown as running.
Here is what I see in Mailer Details:
Definition
     ID          10006          Name          Workflow Notification Mailer
     Startup Mode          Automatic          Container Type          Oracle Applications GSM
     Inbound Agent          Workflow Notification In Queue          Outbound Agent          Workflow Notification Out Queue
     Correlation ID
     Status Information          This automatic Service Component has been restarted the maximum of 10 times after stopping with error. Thus, it has been system deactivated -> oracle.apps.fnd.cp.gsc.SvcComponentContainerException: Could not start component; performing rollback -> oracle.apps.fnd.cp.gsc.SvcComponentException: Validation failed for the following parameters -> {OUTBOUND_SERVER=Unable to make a network connection.}. Parameters were -> {INBOUND_MAX_IGNORE_SIZE=1000, INBOUND_MAX_LOOKUP_CACHE_SIZE=100, ATTACH_IMAGES=Y, ALLOW_FORWARDED_RESPONSE=Y, INBOUND_UNSOLICITED_THRESHOLD=2, NODENAME=WFMAIL, AUTOCLOSE_FYI=N, INBOUND_PROTOCOL=IMAP, PROCESSOR_READ_TIMEOUT_CLOSE=Y, ATTACHED_URLS=WFMAIL:ATTACHED_URLS, TEST_ADDRESS=, EXPUNGE_ON_CLOSE=Y, PROCESSOR_OUT_THREAD_COUNT=1, ATTACH_STYLESHEET=Y, OUTBOUND_CONNECTION_TIMEOUT=120, INBOUND_MAX_RET_EMAIL_SIZE=100, MAX_INVALID_ADDR_LIST_SIZE=100, PROCESSOR_MAX_LOOP_SLEEP=60, SEND_ACCESS_KEY=N, PROCESSOR_IN_THREAD_COUNT=1, FRAMEWORK_APP=1, CLOSED=WFMAIL:CLOSED, INBOUND_FETCH_SIZE=100, SUMMARY=WFMAIL:SUMMARY, ENABLE_STYLESHEET=N, PROCESSOR_ERROR_LOOP_SLEEP=60, OPEN_MAIL_FYI=WFMAIL:OPEN_MAIL_FYI, FRAMEWORK_RESP=20420, ALTERNATE_EMAIL_PARSER=oracle.apps.fnd.wf.mailer.DirectEmailParser, INBOUND_PASSWORD=_6#986$!0# `+$!**^^A8&@^8^00@%!0&B8%B}#A*|^#, RESET_NLS=N, HTTP_USER_AGENT=Mozilla/4.76, PROCESS=Process, OPEN_MAIL_DIRECT=WFMAIL:OPEN_MAIL_DIRECT, PROCESSOR_LOOP_SLEEP=5, MESSAGE_FORMATTER=oracle.apps.fnd.wf.mailer.NotificationFormatter, [email protected], FRAMEWORK_USER=0, CANCELED=WFMAIL:CANCELED, OUTBOUND_PROTOCOL=SMTP, DISCARD=Discard, ACCOUNT=spi\workflow, FROM=Workflow Mailer, PROCESSOR_DEFER_EVTDATA_READ=Y, WARNING=WFMAIL:WARNING, PROCESSOR_MAX_ERROR_COUNT=10, INBOUND_CONNECTION_TIMEOUT=120, HTMLAGENT=http://finappstest01kt.seattlepacificindustries.com:8001/pls/SPIUAT, INBOX=Inbox, OPEN_INVALID_MORE_INFO=WFMAIL:OPEN_INVALID_MORE_INFO, INBOUND_SERVER=10.0.4.44, OPEN_MORE_INFO=WFMAIL:OPEN_MORE_INFO, INLINE_ATTACHMENT=N, OPEN_INVALI
Where do I need to look for a resolution?
Thanks,
Eugene

Hi,
Have a look at the following documents.
Note: 463354.1 - How to troubleshoot 'Validation failed' errors when starting mailer
https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=463354.1
Note: 753845.1 - How to Perform a Meaningful SMTP Telnet Test to Troubleshoot Java Mailer Issues
https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=753845.1
Note: 257723.1 - Error SvcComponentContainer
https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=257723.1
Regards,
Hussein

Workflow Notification mailer Error - Urgent !!!

Hi Guys
i am trying to configure Wrkflow Mailer Account on R12.1 . But the validation fails for Imap account check.
The client got : Imap : 192.168.1.2: 993 (SSL) SMTP is 192.168.1.2. Mails are getting sent to the user box ,bit inbound processing is failing as its not accepting the Imap account.
ALready Oracle TAR is on going ,but so far no luck from Oracle side too.
The Imap account is getting connect when i use Linux mail client.
I got the SSL certificate for the mail exchange server , what i can go for?

Pl post the contents of the workflow mailer log. Pl also run the Diagnostics test outlines in MOS Doc 748421.1 (Oracle Workflow ATG Support: R12 Java Mailer Setup Diagnostic Test)
HTH
Srini

Issue in workflow mailer configuration

Hi all,
I have to configure notification mailer, for that I have an IP address of smtp server and an email username and password. Using these 3 details I can configure the mail in MS Outlook and send/recieve mails. When I give the same details in Notification mailer page, I am getting relaying denied error. Please help me in resolving this.
Our environment is R12.1.3 on AIX 6.1
Regards,
Charan

Hi,
Thanks for the reply. Error is below
FAILURE: javax.mail.SendFailedException: Sending failed; nested exception is: class javax.mail.SendFailedException: Invalid Addresses; nested exception is: class javax.mail.SendFailedException: 554
5.7.1 <[email protected]>: Relay access denied Parameters {{OUTBOUND_USER=test@gov.***, FROM=Workflow Mailer, REPLYTO=test@gov.***, OUTBOUND_SERVER=10.10.10.10, OUTBOUND_PASSWORD=*****,
COMPONENT_ID=10006}}
Regards,
Charan

Workflow Mailer setup

Hi Guys,
Im busy setting up a workflow mailer thru a metalink note guide but I'm a bit confused..
I've run the following scripts
SQL> select target_node
from fnd_concurrent_queues where concurrent_queue_name like 'WFMLRSVC%';
2
TARGET_NODE
CIBPRD01
SQL> SELECT b.component_name,
2 c.parameter_name,
3 a.parameter_value
4 FROM fnd_svc_comp_param_vals a,
5 fnd_svc_components b,
6 fnd_svc_comp_params_b c
7 WHERE b.component_id = a.component_id
8 AND b.component_type = c.component_type
9 AND c.parameter_id = a.parameter_id
10 AND c.encrypted_flag = 'N'
11 AND b.component_name like '%Mailer%'
12 AND c.parameter_name in ('OUTBOUND_SERVER', 'REPLYTO')
13 ORDER BY c.parameter_name;
COMPONENT_NAME
PARAMETER_NAME
PARAMETER_VALUE
Workflow Notification Mailer
OUTBOUND_SERVER
mailhost
Workflow Notification Mailer
REPLYTO
[email protected]
COMPONENT_NAME
PARAMETER_NAME
PARAMETER_VALUE
The problem is the OUT_BOUND_SEVER is set to mailhost.
where do I get the right name for the out_buond_server??
Thanks
Sibusiso

Hi Sibusiso;
Pelase check below notes which could you helpful for your issue:
How to Troubleshoot 'Validation failed' Errors when Starting the Mailer [ID 463354.1] *<< part 1) Regarding OUTBOUND_SERVER related error:*
PS: If you dont your SMTP Ip connect wiht your local system admin
Regard
Helios

Workflow Mailer Service not starting

Hi Friends,
My Environment
OS : OEL4U5
Application Vers : R12.1.3
Db Version : 11.1.0.7
Hostname : erptest01
Here we configuring the Workflow Notification Mailer Service in our R12 instance. When we trying to start services in the workflow service componenets every service was started except the below Workflow Document Web Services Service
Select     Name     Status      State     Node     Actual Processes     Target Processes
1 Workflow Document Web Services Service     Down     Activated ERPTEST01     *0*     *1*
2 Workflow Agent Listener Service     Up     Activated     ERPTEST01     1     1
3 Workflow Mailer Service     Up     Activated     ERPTEST01     1     1
Kindly find the error in Log file FNDCPGSC2064585.txt,
[Nov 17, 2011 10:01:39 AM IST]:1321504299198:-1:-1:erptest01.4iapps.com:172.16.1.11:-1:-1:1:20420:SYSADMIN(0):-1:Thread[BES Dispatch Thread,5,main]:172.16.1.11:1942:1321504289045:29:ERROR:[SVC-GSM-WFMLRSVC-2064585 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:java.lang.RuntimeException: 172.16.1.11.4iapps.com
     at oracle.apps.fnd.wf.mailer.MailerUtils.isSocketConnectableNew(MailerUtils.java:300)
     at oracle.apps.fnd.wf.mailer.SMTPUtils.isValidOutbound(SMTPUtils.java:522)
     at oracle.apps.fnd.wf.mailer.Mailer.validateParameterValues(Mailer.java:1238)
     at oracle.apps.fnd.cp.gsc.SvcComponent.performValidateParameterValues(SvcComponent.java:233)
     at oracle.apps.fnd.cp.gsc.SvcComponent.start(SvcComponent.java:314)
     at oracle.apps.fnd.cp.gsc.SvcComponentContainer.handleComponentEvent(SvcComponentContainer.java:2212)
     at oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(SvcComponentContainer.java:301)
     at oracle.apps.fnd.wf.bes.DispatchThread.run(DispatchThread.java:57)
[Nov 17, 2011 10:01:39 AM IST]:1321504299198:-1:-1:erptest01.4iapps.com:172.16.1.11:-1:-1:1:20420:SYSADMIN(0):-1:Thread[BES Dispatch Thread,5,main]:172.16.1.11:1942:1321504289045:29:UNEXPECTED:[SVC-GSM-WFMLRSVC-2064585 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:An unexpected RuntimeException or other Throwable occurred -> java.lang.RuntimeException: 172.16.1.11.4iapps.com
[Nov 17, 2011 10:01:39 AM IST]:1321504299198:-1:-1:erptest01.4iapps.com:172.16.1.11:-1:-1:1:20420:SYSADMIN(0):-1:Thread[BES Dispatch Thread,5,main]:172.16.1.11:1942:1321504289045:29:EXCEPTION:[SVC-GSM-WFMLRSVC-2064585 : oracle.apps.fnd.cp.gsc.SvcComponentStateMachine.updateComponentStatus(Logger, Connection, int, String, String)]:BEGIN (Logger{mLog=[$Header: AppsLog.java 120.4.12010000.2 2009/06/17 15:14:37 rsantis ship $ @2216507 {oracle.apps.fnd.profiles.ExtendedProfileStore@7124af}],mUniqueId=SVC-GSM-WFMLRSVC-2064585,mLevel=4}, oracle.jdbc.driver.T4CConnection@19fe451, 10006, STOPPED_ERROR, Could not handle the control event -> java.lang.RuntimeException: 172.16.1.11.4iapps.com)
[GC 16930K->11874K(18016K), 0.0007370 secs]
Kindly suggest us,
Thanks,
Athish

Hi Hussein
We Followed the above mentioned docuement but its not fixed. And atlast we resolved and fixed issue by following steps.
1) Downed the Apps services.
2) Runned the cmclean.sql as a apps user.
3) Rebounce the DB.
4) Started the every services.
Select Name Status State Node Actual Processes Target Processes
1 Workflow Document Web Services Service UpActivated ERPTEST01 *1 1*
2 Workflow Agent Listener Service Up Activated ERPTEST01 1 1
3 Workflow Mailer Service Up Activated ERPTEST01 1 1
Now the Notification Mailer is Up and running with out any issues
Thanks & Regards
Athish

Workflow mailer,The Service Component Container is not running.

Dear,
We ar on 11.5.10,
We make clone our pord instance and try to up work flow notification but when we do this system ever time raise an error "The Service Component Container is not running.".
any body idea.

Hi Keen,
Please check the workflow mailer log for any errors.
See if the below notes help you:
Workflow Mailer Goes Down Very Often Service Component Container is not Running. [ID 957884.1]
'Service Component Container is not Running' when Trying to Start Workflow Components [ID 733335.1]
Please also see link:
https://forums.oracle.com/thread/2258324
Hope this helps
Best Regards,

Notification Mailer Error

Hi
We are upgrading our system to linux. Problem we are getting is whenever we clone our system, notification mailer is giving error. When I submit the timesheet, I am getting the following error in the mail
Error
Your session is no longer valid or your logon information could not be reestablished from your session.
Any faced a similar issue. Do i need to do something extra at the time of cloning for notification mailer

I have gone through all the finishing tasks of the cloning and updated all the workflow related tables and restarted services but somehow a dynamic xml is not generated. That is the reason why we get the error. Mailer, CM are all fine. The error is still showing up in the notifications sent.
Your session is no longer valid or your logon information could not be reestablished from your session.

Workflow mailer goes down frequently

Dear All
workflow mailer goes down twice a day. we are using E- Buisness veriosn 11.5.10.2. we faced the similr problem some time back but it was resolved unknowingly.
Regards
Arifuddin

Please check the Workflow log file for details about the error.
You may also see the docs referenced in the old threads which discuss the same topic -- http://forums.oracle.com/forums/search.jspa?threadID=&q=Workflow+AND+Down&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001
Thanks,
Hussein

Workflow mailer configuration -Unable to make a network connection

Hi Friends,
We are trying to configure imap server in 11i workflow notification mailer & getting the error message "Unable to make a network connection".
system configuration:
EBS 11i - windows 2003 server
database - 11.1.0.7
for imap server we are using ms exchange server 2007.
pl help us to resolve this issue .
*Jan 24, 2012 2:13:58 PM GST]:1327400038328:Thread[BES Dispatch Thread,5,main]:0:-1:QLNG-S-012:172.16.4.12:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-51286 : oracle.apps.fnd.cp.gsc.SvcComponentStateMachine.updateComponentStatus(Logger, Connection, int, String, String)]:BEGIN (Logger{mLog=[$Header: AppsLog.java 115.78 2004/12/16 16:17:13 rnix ship $ @23667197 {oracle.apps.fnd.profiles.ExtendedProfileStore@136a43c}],mUniqueId=SVC-GSM-WFMLRSVC-51286,mLevel=4}, oracle.jdbc.driver.OracleConnection@1a7508a, 10006, STOPPED_ERROR, Could not handle the control event -> oracle.apps.fnd.cp.gsc.SvcComponentContainerException: Could not start component; performing rollback -> oracle.apps.fnd.cp.gsc.SvcComponentException: Validation failed for the following parameters -> {INBOUND_SERVER=Unable to make a network connection.}. Parameters were -> {INBOUND_MAX_IGNORE_SIZE=1000, INBOUND_MAX_LOOKUP_CACHE_SIZE=100, ATTACH_IMAGES=Y, ALLOW_FORWARDED_RESPONSE=Y, INBOUND_UNSOLICITED_THRESHOLD=2, NODENAME=WFMAIL, SEND_UNSOLICITED_WARNING=Y, AUTOCLOSE_FYI=Y, PROCESSOR_READ_TIMEOUT_CLOSE=N, INBOUND_PROTOCOL=IMAP, ATTACHED_URLS=WFMAIL:ATTACHED_URLS, [email protected], PROCESSOR_OUT_THREAD_COUNT=1, EXPUNGE_ON_CLOSE=Y, ATTACH_STYLESHEET=Y, OUTBOUND_CONNECTION_TIMEOUT=120, INBOUND_MAX_RET_EMAIL_SIZE=100, MAX_INVALID_ADDR_LIST_SIZE=100, PROCESSOR_MAX_LOOP_SLEEP=60, SEND_ACCESS_KEY=N, PROCESSOR_IN_THREAD_COUNT=1, FRAMEWORK_APP=1, CLOSED=WFMAIL:CLOSED, INBOUND_FETCH_SIZE=100, SUMMARY=WFMAIL:SUMMARY, ENABLE_STYLESHEET=N, PROCESSOR_ERROR_LOOP_SLEEP=60, OPEN_MAIL_FYI=WFMAIL:OPEN_MAIL_FYI, FRAMEWORK_RESP=20420, ALTERNATE_EMAIL_PARSER=oracle.apps.fnd.wf.mailer.DirectEmailParser, INBOUND_PASSWORD=_8#6#$##88^9494^!$$89$#^666@#496^#4!$8$ `A+A9+*|!$^}^&%|#}!@%^$09|@}$#}0+, RESET_NLS=N, HTTP_USER_AGENT=Mozilla/4.76, PROCESS=PROCESS, OPEN_MAIL_DIRECT=WFMAIL:OPEN_MAIL_DIRECT, PROCESSOR_LOOP_SLEEP=5, MESSAGE_FORMATTER=oracle.apps.fnd.wf.mailer.NotificationFormatter, [email protected], FRAMEWORK_USER=0, CANCELED=WFMAIL:CANCELED, OUTBOUND_PROTOCOL=SMTP, DISCARD=DISCARD, [email protected], FROM=Workflow Mailer, PROCESSOR_DEFER_EVTDATA_READ=Y, SEND_CANCELED_EMAIL=Y, WARNING=WFMAIL:WARNING, PROCESSOR_MAX_ERROR_COUNT=10, INBOUND_CONNECTION_TIMEOUT=120, HTMLAGENT=http://qlng-s-012.qalhatlng.int:8000/pls/PROD, INBOX=INBOX, OPEN_INVALID_MORE_INFO=WFMAIL:OPEN_INVALID_MORE_INFO, OUTBOUND_SSL_ENABLED=N, INBOUND_SERVER=172.16.4.3, OPEN_MORE_INFO=WFMAIL:OPEN_MORE_INFO, MAILER_SSL_TRUSTSTORE=NONE, INLINE_ATTACHMENT=N, OPEN_INVALID=WFMAIL:OPEN_INVALID, EMAIL_PARSER=oracle.apps.fnd.wf.mailer.TemplatedEmailParser, DIRECT_RESPONSE=N, OPEN_MAIL=WFMAIL:OPEN_MAIL_OUTLOOK, HTML_DELIMITER=DEFAULT, FRAMEWORK_URL_TIMEOUT=30, COMPONENT_LOG_LEVEL=1, SUMHTML=WFMAIL:SUMHTML, PROCESSOR_READ_TIMEOUT=10, DEBUG_MAIL_SESSION=N, INBOUND_SSL_ENABLED=N, OUTBOUND_SERVER=qlng-s-003.qalhatlng.int})
[Jan 24, 2012 2:14:38 PM GST]:1327400078003:Thread[ComponentMonitor,5,main]:0:-1:QLNG-S-012:172.16.4.12:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-51286 : oracle.apps.fnd.cp.gsc.SvcComponentMonitor.startAutomaticComponents()]:Starting automatic component 10006
[Jan 24, 2012 2:14:46 PM GST]:1327400086473:Thread[BES Dispatch Thread,5,main]:0:-1:QLNG-S-012:172.16.4.12:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-51286 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:(BusinessEvent{name=oracle.apps.fnd.cp.gsc.SvcComponent.start, key=SVC:24-JAN-2012, priority=50, correlationId=null, sendDate=Tue Jan 24 14:14:40 GST 2012, receiveDate=null, From Agent: , To Agent: , Last Subscription= , Error Message=null, Error Stack=null, [email protected], COMPONENT_ID=10006, CONTAINER_PROCESS_ID=51286, CONTAINER_TYPE=GSM, BES_PAYLOAD_OBJECT=false})
[Jan 24, 2012 2:14:56 PM GST]:1327400096565:Thread[BES Dispatch Thread,5,main]:0:-1:QLNG-S-012:172.16.4.12:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-51286 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.handleComponentEvent(int, String, String)]:Successfully retrieved component details from the database*

Thanks for your update.
I have checked as per the metalink doc "242941.1" . i am getting below message only for IMAP.
*C:\prod\scripts>%AFJVAPRG% -classpath %AF_CLASSPATH% -Dprotocol=imap -Ddbcfile=
c:\prod\prodappl\fnd\11.5.0\secure\PROD_qlng-s-012\prod.dbc -Dserver=qlng-s-003.
qalhatlng.int -Dport=995 -Dconnect_timeout=120 -Ddebug=Y -Daccount=oracle1@qlng
.om -Dpassword=System123 -DdebugMailSession=Y oracle.apps.fnd.wf.mailer.Mailer
MLRTST : oracle.apps.fnd.cp.gsc.Logger.Logger(String, int) : Logging to System.o
ut until necessary parameters are retrieved for Logger to be properly started.
DEBUG: getProvider() returning javax.mail.Provider[STORE,imap,com.sun.mail.imap.
IMAPStore,Sun Microsystems, Inc]*
Kindly suggest need to any setup in ms exchange server or firewall level.
Thanks

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I have recently installed Workflow 2.6, and when i try to start the workflow mailer wfmlr.exe, i am getting the following error :
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We have an inbound Workflow mailer that was not set up initially to view or filter any custom tags. There are 2 "Undeliverable" messages, which seem to be looping in our inbox.
The undeliverable message comes in and gets filed to the "PROCESS" folder. It then seems to be triggering a invalid response template email to be sent, which then attempts to send another email to the invalid address, and gets received again starting the process over again. I have created a new tag on the workflow mailer Advanced setup with "Undeliverable" as the pattern, and "Unavailable" as the action. I have also tried the "Ignore" as the action but neither change sent the message to the Discard folder.
Oracle System: EBR R12
Email: Microsoft Exchange

We have an inbound Workflow mailer that was not set up initially to view or filter any custom tags. There are 2 "Undeliverable" messages, which seem to be looping in our inbox.What is the difference between these 2 messages and the other ones?
The undeliverable message comes in and gets filed to the "PROCESS" folder. It then seems to be triggering a invalid response template email to be sent, which then attempts to send another email to the invalid address, and gets received again starting the process over again. I have created a new tag on the workflow mailer Advanced setup with "Undeliverable" as the pattern, and "Unavailable" as the action. I have also tried the "Ignore" as the action but neither change sent the message to the Discard folder.Did you bounce the Workflow mailer and listener and see if this helps? -- Workflow Java Mailer & Notifications FAQ [ID 562551.1]
Can you find any errors in the Workflow log file?
Oracle System: EBR R12
Email: Microsoft ExchangeWhat R12 release you are on?
Thanks,
Hussein

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