Workflow not move to next level approver...

Question

Hi Friends,
                       I have developed workflow for appraisal. Employee enter his appraisal ratings and submit  and then first,second,third level approvers enter their ratings one after another submit.
                        whenever one level approver submit,i have updated th status in our customized table and pass the status to workflow method through Set Parameter command. For example ,when employee enter his rating and once submit, i have update the status field in table with value 'Pending with First Approver' and pass the status 'pending with first approver' through Set Parameter command to workflow method. In workflow methods , I receive status value using Get Parameter command and based on tht value respective workflow item will moved to inbox of First level approver.
                  Its working fine. But  SOME TIMES status updated in table properly and workflow item keep retain in same level inbox even after submit successfully,instead of move to next level approer.
                  For example, once employee submit his appraisal rating,status 'pending with first level approver' updated in table properly. But workflow item still keep retain in employee inbox only and first level approver do not receive workflow item in his inbox.  I  tried to refresh that variable which i used in set parameter/get parameter command . but same proble continue.Could you please suggest me what will be reason for this issue?. Thank you.
Regards,
Hockteck..

Answer 1

Hi Rick,
                       Thanks for your response. I am using Z table for reporting purpose. In Z table I update status like 'pending with employee','pending with first approver',etc. If the end users wants to know the status of apprisal for a particular employee,they can use this report and react according to the updated status.
                                           I have mentioned in this thread about  both this Z table update and pass status using set parameter id, because both these statment executed after employee or approvers submit. But Z table updated successfully and set parameter not passed successfully.
                     In my workflow I am using Loop step and this loop will continue to run  till the status become 'Completed'. when third level approver submit his appraisal details that time i pass the status 'Completed' to complete the workflow .For employee,first and second level approvers I pass the status like 'Pending with Employee','Pending with First','Pending with Second'.
                   Whenever I pass the status to workflow,using Function Module i find the next level approver based on the status. For example If the status is 'Pending with First' then in the function module I find the first level approver and pass his UserId as current agent name. Whenever this issue happen I debug and check the current agent id . But it shows only Employee ID.If the status 'Pending with First' passed to workflow properly then FM could have pass the First level approver ID. But since current agent id shows Employee Id, workflow keep exist in Employee inbox ,even after he submit successfully.
                     If 10 employees submit his apprisal ratings,for one or two employees this issue happen and for rest of the emplyess workflow completed successfully with all  approvers submissions. Any suggestions?.
Regards,
Hockteck.