WRT160N Ultra N - working fine after day one !!! thank god the WRP 200 has been swopped out

well after a tough decision i gave Linksys a second chance after my appaling WRP200 i bought from ebay lasted about a year and wasnt overly reliable
so touch wood this is gonna be a better buy 
anyone else using the ultra anything worth adjusting for future ref ???
pcworld online good deal on reserve and collect 

You have to be kidding me right? :-
Track a fault
                                     Resolved                                
Broadband fault VOL051-xxxxxxxx65579                                     Report date:24/11/2012
This is beyond a f*&$% joke!! Less than 6 hours after my last chat with the call centre in India and my latest fault is showing as resolved again!! It is not resolved!!
HOW MANY TIMES DO I HAVE TO TELL BT IT HAS NOT BEEN FIXED???
WHICH PART OF THE WORD RESOLVED DO YOU NOT UNDERSTAND???
GET IT SORTED BEFORE YOU CLOSE IT OUT!!!!
OH AND IF ANY OF THE MODS WOULD LIKE TO PLEASE POINT WARREN BUCKLEY TO THIS POST AND ASK HIM TO CALL ME PERSONALLY SO WE CAN DISCUSS OUR UNDERSTANDING OF THE PHRASE CUSTOMER SERVICE I WOULD BE ETERNALLY GRATEFUL!!!!

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