WRT54GS defective out of the box

I recently purchased a Linksys WRT54GS router.  I set everything up according to instructions, but immediately encountered a problem.  With the ethernet cable from the IP modem connected to the router the Internet light on the front of the unit does not light up and I do not have internet connection to the computer.  I can unplug from the router the cable from the IP modem and plug it back into the computer and internet is restored.  I have a power light and DMZ light.  I plugged the cafrom the router to the computer into port 1 but it lights up for ports 1,3, and 4. There is no light on the Cisco Systems logo button, when I press this button nothing happens, no flashing light or anything.
It appears I have a bad router.  Any suggestions

Is the power light on the router blinking?
Press and hold the reset button on the router for 30 seconds. Release the reset button and wait for 30 seconds. Now power cycle the router and see if you get proper light on the router.
If the power light is still blinking then try to reset the router again.

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    The official method of creating / escalating to a complaint is to call support, with previous call numbers handy, and request the representative to escalate your case to a complaint.  They will then create a complaint on your behalf and also be able to inform you about the complaints proceedure.
    Andy  ______________________________________
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