X6 and headphones problem

My X6.00/32 (V21.0.0004) does't recognize headphones. When I insert phones into the jack and press "headphones" choice it gives me stupid message "use telephone's microfon", so I can't use radio. I have tried different headphones and played with settings,  I can hear some clicks and noise but radio Is dead and does't work. Player does not work. Without headphones everything works perfectly and loud. Help with solutions! Hardware problem? Nokia service repaire?
Moderator's note: Email address removed. It is not wise to publish your personal information on a public forum.

111111111111111 wrote:
My X6.00/32 (V21.0.0004) does't recognize headphones. When I insert phones into the jack and press "headphones" choice it gives me stupid message "use telephone's microfon", so I can't use radio. I have tried different headphones and played with settings,  I can hear some clicks and noise but radio Is dead and does't work. Player does not work. Without headphones everything works perfectly and loud. Help with solutions! Hardware problem? Nokia service repaire?
Moderator's note: Email address removed. It is not wise to publish your personal information on a public forum.
The message 'use phone microphone' is a standard message that the phone displays when you plug headphones in. It's just the phone telling you that your headphones don't have an included mic. so you still have to use the phone to speak into with the headphones fitted. That's normal.
As Jimmy has stated, if the headphones are recognised properly by the phone then you should see a little headphones icon on the homescreen near the battery strength indicator.
The FM radio reception in most Nokia handsets that I've had in the past isn't that brilliant to be honest and the X6 is no exception. You have to be in a really strong signal area just to be able to pick up major stations. One trick to try is scanning manually for a station in 0.5 MHz steps instead of scanning automatically up the frequencies for a station.
If you feel the phone has a fault and since you have tried a number of different headphones then you may want to take the phone to a Nokia Care Centre just for them to check it over. My gut feeling is that they won't find a problem, although there's no harm in getting it checked out  and giving you peace of mind.
S.
History: Motorola MR30, Nokia: 7110, 7650, N70, N80, N82, X6 (32GB), Samsung Galaxy SII
Current: Samsung Galaxy Note3 Black

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