X61 - Vista Business - Client Security Solution Error - There was a problem connecting to the TPM

During startup my x61 has been displaying the following message, 'Client Security Solution' - "There was a problem connecting to the TPM (security device) ont his computer. It is possile that anti-virus or firewall software is blocking the connection. A missing or disabled device driver could also cause this problem. Please refer to the online documentation for more information".
I have spent an extraordinary amount of time and effort to find identify the cause and a solution for this problem. It occurs whether or not virus software is enabled or disabled and numerous calls to Lenovo, Symantec, Kaspersky, and Microsoft have resulted in finger pointing and no answers. None of the vendors acknowledge the problem yet this same issue is a significant topic of concern as found in various blogs and 'help' sites. Lenovo thought it was hardware and changed the motherboard. Lenovo told me to call Microsoft since it was a Vista issue. Microsoft told me to call Lenovo since Vista Business was preinstalled on the machine. Lenovo told me to call Microsoft and so it goes. I removed Symantec's anti-virus and replaced it with Kaspersky.
The strangest thing is that the module works intermitently and it seems that everytime a Lenovo update is performed (via Thinkvantage) the problem reoccurs for sometime.
Does anyone out there have an understanding of the cause and a potential solution???

I have the same problem on an X 60 platform, which only surfaced in the last two weeks subsequent to running all of the Lenovo updates.   Prior to this, I had reinstalled all programs, starting with the Recovery Disks for the Think Pad.  Everything, including start up, was exceptionally fast.  Once I ran the most recent BIOS updates, along with several others, this error message surfaced.  It is intermittent, however, and I have not noted an issue.
In reviewing several other Message Boards, I have seen this issue raised several times.  Here is a link to a thread where the individual did achieve a solution through Lenovo, but their response is nonspecific as to what they did:   (http://forums.lenovo.com/lnv/board/message?board.id=T400_series_ThinkPads&message.id=7143&query.id=1...

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    Hi,
    I'm a new ThinkPad user. I just got my T400 about a week ago, and I'm a fan of it right away. But there's this one little thing that really annoys me. The second day I used my laptop I got this error message: "There was a problem connecting to the TPM (Security Device) on this computer," and I've received this message since then, every time I turn on my laptop.  What does it mean? And how do I get rid of this error message? Thanks!  
    Moderator note: Type + error message added to subject line for clarity.
    Message Edited by Agotthelf on 06-07-2009 10:23 AM
    Solved!
    Go to Solution.

    go into bios and check whether the TPM is activated or deactivated in the BIOS. Make sure it is on. If the problem persists then call Lenovo, could be a hardware level problem.
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    Jin Li
    May this year, be the year of 'DO'!
    I am a volunteer, and not a paid staff of Lenovo or Microsoft

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