XIServer error raised: 503 Service Unavailable with SOAP Adapter

Hi,
We are getting a very strange error from a process that is working fine in 2 other environments.
We are sending a message into the SOAP receiver adapter and are getting the following error at the Call Adapter part of the process :
<?xml version="1.0" encoding="UTF-8" standalone="yes" ?>
- <!--  Call Adapter
  -->
- <SAP:Error xmlns:SAP="http://sap.com/xi/XI/Message/30" xmlns:SOAP="http://schemas.xmlsoap.org/soap/envelope/" SOAP:mustUnderstand="1">
  <SAP:Category>XIServer</SAP:Category>
  <SAP:Code area="INTERNAL">HTTP_RESP_STATUS_CODE_NOT_OK</SAP:Code>
  <SAP:P1>503</SAP:P1>
  <SAP:P2>Service Unavailable</SAP:P2>
  <SAP:P3 />
  <SAP:P4 />
  <SAP:AdditionalText>&lt;!DOCTYPE HTML PUBLIC &quot;-//W3C//DTD HTML 4.0 Transitional//EN&quot;&gt; &lt;html&gt; &lt;head&gt; &lt;title&gt;Error Report&lt;/title&gt; &lt;style&gt; td {font-family : Arial, Tahoma, Helvetica, sans-serif; font-size : 14px;} A:link A:visited A:active &lt;/style&gt; &lt;/head&gt; &lt;body marginwidth=&quot;0&quot; marginheight=&quot;0&quot; leftmargin=&quot;0&quot; topmargin=&quot;0&quot; rightmargin=&quot;0&quot;&gt; &lt;table width=&quot;100%&quot; cellspacing=&quot;0&quot; cellpadding=&quot;0&quot; border=&quot;0&quot; align=&quot;left&quot; height=&quot;75&quot;&gt; &lt;tr bgcolor=&quot;#FFFFFF&quot;&gt; &lt;td align=&quot;left&quot; colspan=&quot;2&quot; height=&quot;48&quot;&gt;&lt;font face=&quot;Arial, Verdana, Helvetica&quot; size=&quot;4&quot; color=&quot;#666666&quot;&gt;&lt;b&gt;&amp;nbsp;&amp;nbsp;503 &amp;nbsp Service Unavailable&lt;/b&gt;&lt;/font&gt;&lt;/td&gt; &lt;/tr&gt; &lt;tr bgcolor=&quot;#3F73A3&quot;&gt; &lt;td height=&quot;23&quot; width=&quot;84&quot;&gt;&lt;img width=1 height=1 border=0 alt=&quot;&quot;&gt;&lt;/td&gt; &lt;td height=&quot;23&quot;&gt;&lt;img width=1 height=1 border=0 alt=&quot;&quot;&gt;&lt;/td&gt; &lt;td align=&quot;right&quot; height=&quot;23&quot;&gt;&lt;font face=&quot;Arial, Verdana, Helvetica&quot; size=&quot;2&quot; color=&quot;#FFFFFF&quot;&gt;&lt;b&gt;SAP J2EE Engine/6.40&amp;nbsp;&lt;/b&gt;&lt;/font&gt;&lt;/td&gt; &lt;/tr&gt; &lt;tr bgcolor=&quot;#9DCDFD&quot;&gt; &lt;td height=&quot;4&quot; colspan=&quot;3&quot;&gt;&lt;img width=1 height=1 border=0 alt=&quot;&quot;&gt;&lt;/td&gt; &lt;/tr&gt; &lt;/table&gt; &lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt; &lt;p&gt;&lt;font face=&quot;Arial, Verdana, Helvetica&quot; size=&quot;3&quot; color=&quot;#000000&quot;&gt;&lt;b&gt;&amp;nbsp;&amp;nbsp;The requested application, AFW, is currently unavailable.&lt;/b&gt;&lt;/font&gt;&lt;/p&gt; &lt;p&gt;&lt;font face=&quot;Arial, Verdana, Helvetica&quot; size=&quot;2&quot; color=&quot;#000000&quot;&gt;&lt;table&gt;&lt;tr&gt;&lt;td valign=&quot;top&quot;&gt;&lt;b&gt;&amp;nbsp;Details:&lt;/b&gt;&lt;/td&gt;&lt;td valign=&quot;top&quot;&gt;&lt;PRE&gt;No details available&lt;/PRE&gt;&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/font&gt;&lt;/p&gt; &lt;/body&gt; &lt;/html&gt;</SAP:AdditionalText>
  <SAP:ApplicationFaultMessage namespace="" />
  <SAP:Stack>HTTP response contains status code 503 with the description Service Unavailable XML element Envelope missing in SOAP message header (SAP XI Extension)</SAP:Stack>
  <SAP:Retry>N</SAP:Retry>
  </SAP:Error>
We are on XI 3.0 SP13.
Any suggestions ?
Kind regards
Colin.

Hi Colin,
Quick look into these-
1) Are you able to test the WebService, because the error tells about unavailable...
For more-
/people/siva.maranani/blog/2005/09/03/invoke-webservices-using-sapxi
   /people/siva.maranani/blog/2005/03/01/testing-xi-exposed-web-services
2) Is your SOAP Receiver COnfiguration is correct
   ~ http://help.sap.com/saphelp_nw2004s/helpdata/en/29/5bd93f130f9215e10000000a155106/content.htm
3) Check the  wsdl is correct and try look into the input message for the Webservice(SOAP Adapter)
Have a look into this thread-
503 service unavailable
Hope this helps,
Regards,
Moorthy

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    Regards,
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    Hi,
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    - Applied patch of Oracle Enterprise Manager 10g Grid Control Release 3 (10.2.0.3.0)
    Primary Database=GOOGLE
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    Run the following commands in CMD.
    Microsoft Windows [Version 5.2.3790]
    (C) Copyright 1985-2003 Microsoft Corp.
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    Copyright (c) 1982, 2005, Oracle. All rights reserved.
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    Fixed Size 790068 bytes
    Variable Size 162525644 bytes
    Database Buffers 373293056 bytes
    Redo Buffers 262144 bytes
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    With the Partitioning, OLAP and Data Mining options
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    SQL*Plus: Release 10.1.0.4.2 - Production on Thu Nov 8 10:38:31 2007
    Copyright (c) 1982, 2005, Oracle. All rights reserved.
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    Total System Global Area 536870912 bytes
    Fixed Size 790068 bytes
    Variable Size 162525644 bytes
    Database Buffers 373293056 bytes
    Redo Buffers 262144 bytes
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    ORACLE instance shut down.
    SQL> exit
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    With the Partitioning, OLAP and Data Mining options
    C:\Documents and Settings\oracle>sqlplus /nolog
    SQL*Plus: Release 10.1.0.4.2 - Production on Thu Nov 8 10:41:32 2007
    Copyright (c) 1982, 2005, Oracle. All rights reserved.
    SQL> CONNECT SYS/infodb1 as sysdba
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    SQL> STARTUP MOUNT;
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    Total System Global Area 536870912 bytes
    Fixed Size 790068 bytes
    Variable Size 162525644 bytes
    Database Buffers 373293056 bytes
    Redo Buffers 262144 bytes
    Database mounted.
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    Database altered.
    SQL> alter database force logging;
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    LOG_MODE
    ARCHIVELOG
    SQL> exit
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    oduction
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    Then I login to site https://ashok:1159/em by using SYSMAN account which is the console for em.
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    Log Transport Mode settings:
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    YAHOO: ARCH
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    Checking Data Guard status
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    YAHOO : Normal
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    Checking Inconsistent Properties
    Checking agent status
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    Attempting agent ping ... OK
    YAHOO ... WARNING: No credentials available for target ASHOK
    Attempting agent ping ... OK
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    Additional parameters in[b] INITgoogle.ora
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    *.log_archive_dest_2='SERVICE=YAHOO','LGWR','ASYNC','VALID_FOR=(ONLINE_LOGFILES,PRIMARY_ROLE)','DB_UNIQUE_NAME=YAHOO'
    *.LOG_ARCHIVE_DEST_STATE_1=ENABLE
    *.LOG_ARCHIVE_DEST_STATE_2=ENABLE
    *.REMOTE_LOGIN_PASSWORDFILE=EXCLUSIVE
    *.LOG_ARCHIVE_FORMAT=%t_%s_%r.arc
    *.LOG_ARCHIVE_MAX_PROCESSES=10
    *.fal_server=YAHOO
    *.fal_client=GOOGLE
    *.standby_file_management=auto
    *.db_file_name_convert='YAHOO/YAHOO','GOOGLE/GOOGLE'
    *.log_file_name_convert='C:\Oracle_NET\OD\YAHOO\YAHOO','C:\Oracle_NET\OD\GOOGLE\GOOGLE'
    listener.ora
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    SID_LIST_LISTENER =
    (SID_LIST =
    (SID_DESC =
    (SID_NAME = GOOGLE)
    (ORACLE_HOME = C:\Oracle_NET\db10g)
    (PROGRAM = extproc)
    (SID_DESC =
    (GLOBAL_DBNAME = GOOGLE_DGMGRL)
    (ORACLE_HOME = C:\Oracle_NET\db10g)
    (SID_NAME = GOOGLE)
    (SID_DESC =
    (GLOBAL_DBNAME = YAHOO_DGMGRL)
    (ORACLE_HOME = C:\Oracle_NET\db10g)
    (SID_NAME = YAHOO)
    (SID_DESC =
    (GLOBAL_DBNAME = YAHOO_DGMGRL)
    (ORACLE_HOME = C:\Oracle_NET\db10g)
    (SID_NAME = YAHOO)
    LISTENER =
    (DESCRIPTION_LIST =
    (DESCRIPTION =
    (ADDRESS_LIST =
    (ADDRESS = (PROTOCOL = IPC)(KEY = EXTPROC))
    (ADDRESS_LIST =
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    Tnsnames.ora
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    (CONNECT_DATA =
    (SERVER = DEDICATED)
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    YAHOO =
    (DESCRIPTION =
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    (CONNECT_DATA =
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    (SERVICE_NAME = YAHOO)
    EXTPROC_CONNECTION_DATA =
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    (ADDRESS_LIST =
    (ADDRESS = (PROTOCOL = IPC)(KEY = EXTPROC))
    (CONNECT_DATA =
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    User-Agent: VCS 5.8.2.56-03
    Content-Length: 394
    Content-Type: application/sdp
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    a=rtpmap:96 G.729ab/8000
    a=rtpmap:97 G.729b/8000
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    a=fmtp:18 annexb=no
    a=ptime:10
    a=X-vrzcap:vbd Ver=1 Mode=FaxPr ModemRtpRed=0
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    Content-Length: 0
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    Date: Sat, 23 Nov 2013 08:06:29 GMT
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    CSeq: 1 INVITE
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    Server: Cisco-SIPGateway/IOS-12.x
    Reason: Q.850;cause=38
    Content-Length: 0
    00:43:23: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
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    Call-ID: isbc6994325518768294927-1385194135-11717
    From: [email protected];user=phone>;tag=sbc09106994325518768294927
    To: ;tag=27BA64-1DAE
    CSeq: 1 ACK
    Max-Forwards: 70
    Content-Length: 0
    show run:
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    ip address trusted list
      ipv4 87.226.136.164 255.255.255.255
      ipv4 172.16.24.0 255.255.255.0
      ipv4 188.254.68.66 255.255.255.255
      ipv4 188.254.68.67 255.255.255.255
      ipv4 188.254.69.66 255.255.255.255
      ipv4 188.254.69.67 255.255.255.255
      ipv4 46.38.52.68 255.255.255.255
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    codec preference 2 g729r8
    codec preference 3 g711alaw
    codec preference 4 g711ulaw
    voice class codec 2
    codec preference 1 g711ulaw
    codec preference 2 g711alaw
    codec preference 3 g729r8
    codec preference 4 g729br8
    voice translation-rule 1
    rule 1 /XXX5397962/ /1999/
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    rule 1 /XXX55317577/ /1999/
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    rule 1 /5555317884/ /1999/
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    translate called 1
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    translate called 2
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    translate called 3
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    ip address 178.208.129.221 255.255.255.248
    ip access-group INBOUND in
    no ip unreachables
    ip verify unicast reverse-path
    ip nat outside
    ip inspect IPFW in
    ip inspect IPFW out
    ip virtual-reassembly in
    duplex auto
    speed auto
    no cdp enable
    interface FastEthernet0/1
    no ip address
    ip nat inside
    ip virtual-reassembly in
    duplex auto
    speed auto
    interface FastEthernet0/1.1
    encapsulation dot1Q 1 native
    ip address 10.110.0.200 255.255.255.0
    ip nat inside
    ip virtual-reassembly in
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    ip address 172.16.24.254 255.255.255.0
    ip nat inside
    ip virtual-reassembly in
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    h323-gateway voip bind srcaddr 172.16.24.254
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    ip nat inside source list NAT interface FastEthernet0/0 overload
    ip route 0.0.0.0 0.0.0.0 178.208.X.X
    ip route 192.168.0.0 255.255.0.0 Null0 254
    sccp local FastEthernet0/1.2
    sccp ccm 172.16.24.101 identifier 1 version 7.0
    sccp
    sccp ccm group 1
    associate ccm 1 priority 1
    associate profile 1 register XCODE123456
    keepalive retries 1
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    codec g711alaw
    codec g729ar8
    codec g729abr8
    codec g729r8
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    tone ringback alert-no-PI
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    translation-profile incoming ROS
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    session protocol sipv2
    session target ipv4:87.226.136.164
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    dtmf-relay rtp-nte
    codec g711ulaw
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    tone ringback alert-no-PI
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    translation-profile incoming ROS2
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