XML Error [4]: parse error in all the IP Phones

Hi All,
While clicking on the Global Directory we are getting "XML Error [4]: Parse error " on the Cisco IP phone display,Global directory is pointed to the external server located in Same location .The issue started one week back .
I have attached the Wireshork output of the Phone ..
Regards,
Nishad KI

Great catch Aaron
To aid with your trouble shooting an example of one of the requests that is failing is:
http://10.106.32.64/CiscoIPServices/multidirectory/multidirectory.asp?id=4&action=list&l=a&f=a
From the URL a first name of 'a' and a last name of 'a' was entered, did something change recently that would affect this custom service?
I would assume this directory service queries LDAP/AD, you might want to check the user account it uses is still valid and have a look at the windows event logs on 10.106.32.64 for any hints.
Note: A restart of IIS on the directory application server might help to resolve this
Thanks
Stephen

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<!DOCTYPE BLM31603 SYSTEM "http://www.posc.org/ebiz/blmSamples/blm3160-3.dtd">
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<documentName namingSystem="POSC pilot">Sample 2</documentName>
<Version>
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<formVersion>BLM 3160-3 August 1999</formVersion>
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<filingDate>
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<Security>
<securityClass>confidential</securityClass></Security>
<BusinessAssociate>
<Contact>
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<Address>
<street>5847 Rushmore Dr.</street>
<cityName>Rapid City</cityName>
<stateName namingSystem="USCode">SD</stateName>
<postalCode namingSystem="USZipCode">57709</postalCode>
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<phoneNumber>266-181-9229</phoneNumber>
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<AuthorizedPerson>
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<FieldInformation>
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<ContractDesignation>
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<unitAgreementName>WY72817</unitAgreementName>
<leaseSize unit="acre">629.97</leaseSize>
<indianName type="allottee">James Hickson</indianName>
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<WellInformation>
<apiWellNumber>510162561100</apiWellNumber>
<wellID>Dog Draw #1</wellID>
<wellProduct type="oil"/>
<wellActivity type="drill"/>
<wellCompletionType type="single"/>
<Operator>
<operatorName>Black Hills Exploration</operatorName>
<Address>
<street>5847 Rushmore Dr.</street>
<cityName>Rapid City</cityName>
<stateName namingSystem="USCode">SD</stateName>
<postalCode namingSystem="USZipCode">57709</postalCode>
</Address>
<phoneNumber>266-181-9229</phoneNumber>
<bondCollateralNumber>BF39002976</bondCollateralNumber>
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<WellLocation>
<LegalDescription>
<townshipNumber direction="N">52</townshipNumber>
<rangeNumber direction="W">68</rangeNumber>
<sectionNumber>18</sectionNumber>
<quarterSectionIdentifier>SE 1/4, SW 1/4</quarterSectionIdentifier>
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<locationDistance from="FWL" unit="ft">1664</locationDistance>
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<countyName>Crook</countyName>
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<RelativeFrom from="Town">
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<WellboreInformation>
<proposedTotalMeasuredDepth unit="ft">8500</proposedTotalMeasuredDepth>
<proposedTotalTrueVerticalDepth unit="ft">8450</proposedTotalTrueVerticalDepth>
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<rangeNumber direction="W">68</rangeNumber>
<sectionNumber>18</sectionNumber>
<quarterSectionIdentifier>SE 1/4, SW 1/4</quarterSectionIdentifier>
<locationDistance from="FSL" unit="ft">843</locationDistance>
<locationDistance from="FWL" unit="ft">1664</locationDistance>
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<stateName>WY</stateName>
<countyName>Crook</countyName>
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<RelativeFrom from="LeaseLine">
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<estimatedDuration unit="days">37</estimatedDuration>
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<ProposedCasingProgram>
<CasingInformation type="conductor">
<drillBitDiameter>12 5/8</drillBitDiameter>
<tubularOutsideDiameter>9.5</tubularOutsideDiameter>
<tubularWeight unit="lb/ft">52</tubularWeight>
<tubularGradeCode>C-22</tubularGradeCode>
<baseMeasuredDepth unit="ft">3477</baseMeasuredDepth>
<Cement>
<cementQuantity unit="sacks" type="Eugene">97</cementQuantity>
<cementSlurryVolume unit="ft3">1287</cementSlurryVolume>
<cementSlurryYield unit="ft3/sack">13.1</cementSlurryYield>
<additive>Rock Salt</additive>
<additive>carcinogenic biophages</additive>
<topMeasuredDepth unit="ft">87</topMeasuredDepth>
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<cementSlurryYield unit="ft3/sack">13.1</cementSlurryYield>
<stageCementerMeasuredDepth unit="ft">6633</stageCementerMeasuredDepth>
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<Cement>
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<cementSlurryYield unit="ft3/sack">13.1</cementSlurryYield>
<additive>mucilaginous algal-based slime</additive>
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Many Thanks in advance for your help!
:)

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[email protected]
[email protected]
I've attached the code and the error(s) I get
------------------CODE FRAGMENT------------------
// loadCE.java
// Created on 25 April 2001, 15:43
// @author RevellG
// @version V1.0
// This class is used to load the Standard Call Reporting XML document
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import java.io.*;
import java.util.*;
import java.util.Collections;
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import javax.xml.parsers.SAXParserFactory;
import javax.xml.parsers.ParserConfigurationException;
import javax.xml.parsers.SAXParser;
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------------------Error and Stack Trace---------------
E:\Support\Call Logs\bin>java -classpath .\SCM_GUI.jar;%CLASSPATH%;%XML_HOME%\jaxp.jar;%XML_HOME%\parser.jar M
anagerInterface > g.g
CWD /Telecom/Support/Call Logs/Logs/Open/BBC PICS/001$revellg$qwerty.xml: 550 /Telecom/Support/Call Logs/Logs/
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at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Window.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)

Thanks Jim,
I've installed JDK V1.3.1 and the problem HAS gone away..... However now JDK V1.3.1 won't install on other Win 2K machines.....
Gary.

I have an Ipod Classic, one day he appears without music, now that i want to sync with my itunes an error occur. I download all the new itunes version and ipod software but again error. How do I make it work?

My ipod classic, have these problem:
One day I find out that all the music was completely gone, I always charged the ipod on Ihome.
So, I connect the ipod to my computer to sync the music, but mi computer recognize the ipod as a memory device. so delete itunes from my computer, following some support guides that i found in the mac support web. Again, it didnt work. The itunes doesnt detect it.
then I try to sync on a macbook, then it told it was corrupted i should restore th ipod, i try it but this could not be done... cause an error occur.
How I can restore my ipod...

Does both your Windows and Macbook iTunes have the same library of songs?
if it does then, much easier to proceed, else try to load the Macbook with the same library as Windows.
Note that only one of the Macbook USB port is good for iPod Classic, the other is too slow and may cause timeout, and I would suggest disconnect all other USB devices, while you Restore or Sync the iPod Classic.
Connect the iPod to the Mac, (if iTunes launch, please close it back.)
Use Disk Utility -> select the iPod Device->First Aid->Repair (use option FAT32)
After the Repair complete, eject the iPod.
Connect back to the Mac
When iTunes launch, Restore the iPod when Prompted, (use FAT32)
Sync your library.
Good Luck!

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