XML Form Build Error Unexpected http response code 500: Error

Dear All,
I am facing the error when I am starting the XML Forms Builder.The tool checks the environment in which the XML Forms Builder is running (xfbuildertest.html)
I am getting the following result :
- Test: Connection Tests
- ! Test Failed !
- A test in the suite failed
- Test: XML Forms Builder Version
- ! Test Failed !
- Unexpected http response code 500: Internal Server Error
Test: Load Global Settings
- Not Started
- This test depends on the test "XML Forms Builder Version", which did not complete successfully
- Test: Load Project List
- Not Started
- This test depends on the test "XML Forms Builder Version", which did not complete successfully
Please help me.
Regards
Pravesh

Hi Lorcan.
So what exactly happens when you try to start XML Forms builder, do you get an actual error or does it just not start at all?
> Actually the News are not getting displayed . The HTML (Html tages)are not getting rendered properly in XML Form Builder.
   This news are perfectly working in other environment  (Dev/Qlty) but not in Production .. where i am facing the issue of rendering the news ( not in correct format as expected)
It is appearing as link. where as in my other environment the Text in proper HTML format.
(Link of News appearing in production) whereas in Dev/Qlty proper text with Heading/Font/Colour appears. Or are you only seeing errors when you run the environment check?
> I am getting the errors when running the environment check on in Production but not in Development/Quality.
Did you try it on different clients or with different users? Is this a new installation or have you recently upgraded? Are all your components on the same SP level?
> This is new installation but SP level are exactly same across the system(Dev/Qlty/Prod).
Also the check the settings and found proper..
Root Directory * /usr/sap/<System-ID>/SYS/global/config/cm/etc*
Please let me know am I missing something..
Why its not running on my production system.
Regards
Pravesh

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