XML import proxy issue with RED footage

Hey folks,
So my editor cut a scene on her computer, and I want to edit it on mine. We shot RED (Scarlett), and she was using proxy files. When I imported and opened her fcxXML, I was able to relink the audio files, but the proxy footage just looks black (see photo).
I have no idea how to re-link it when the program doesn't seem to know how to deal with it. I have installed the RED plugin already, and went ahead and imported all the RED files and am making their proxys now.
Thanks so much!
-Kirby

Do you have the same files as the other editor, original media as well as proxy files? What happens if you switch to original/optimized? Still offline?  What happens if you relink the original media?

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