Xperia Z1 touchscreen issue

Hello,
I am one of the unlucky owners of a Z1 which has a problem with the touchscreen. The issue is known. People report that the screen registers an input, then shortly losses the input and then regains it, making web browsing difficult as anything you scroll by could be clicked by accident. If I use the phone for a prolonged period of time (usually 20 minutes), the screen will register my input at completely different places to where my finger actually is! This makes normal use almost impossible since you have no control as to where it will register your input. I updated the Z1 to Lollipop, but the problem is even worst.
What can I do?
Regards,
Pietro Buccolieri.

I can't say I have or have had this issue with my Z1 so have no feasible answer for you sorry
For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled. Richard P. Feynman

Similar Messages

XPERIA Z1 TOUCHSCREEN TOO SENSITIVE

HELLO
I HAVE SOME TOUCHSCREEN ISSUES WHITH MY XPERIA Z1.I PUTED OUT THE ORIGINAL FILM FROM THE PHONE AND THE SCREEN BECAME TOO SENSITIVE WHAT CAN I DO TO DEACREASE SENSITIVITY .I THINK MY WET HANDS MAKE ME PROMBLEMS TOO.SORRY FOR MY BAD ENGLISH

1. Using a file explorer go to System > Usr > Idc and find a file named max1187x_touchscreen_0.idc.
2. Open it in a text editor and search for ‘Touch Filter’.
3. Below that there is the following code ‘touch.filter.level = 2′. Change the value of it.
If you do and it messes up something then don't come back complaining - You do this at your own risk
For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled. Richard P. Feynman

Touchscreen issue since IOS 5.1

Is anyone else having problems with the touchscreen since installing IOS 5.1? It seems like the calibration is off.
I am also unable to install apps. Ive tried restoring and soft resets but nothing seems to work.
Am I the only one? or does anyone know how to fix this?
Thanks

Sorry -- no fixes for you but I, too, am experiencing this problem with my iPod Touch 4th gen. I even did a restore and reinstall from iTunes to see if there had been in installation issue (I had an installation issue over wi-fi where the Apple logo appeared with an empty progress bar for most of an hour). After a couple of re-boots it finally kicked in but with the touchscreen issue. The restore didn't resolve anything. Kinda got a gut feel like the updates for the Ipad 3 screen resolution is what is causing the problem on the small screen of the iPhone/iPod. My iPad 1 isn't having any issues. I don't know if my wife's iPod is problematic or not. Both her iPad 1 and iPod 4 were updated last weekend but haven't heard any reports.

Taken Aback- touchscreen issue

I have enjoyed and supported this company's products and services for some time. So, today when I inquired with tech support about my touchscreen issue (non working band of the screen ..the 456 area on the dialpad)...I was taken aback at the very least that I should send my phone in for repair and then PAY for a loaner. hmmm..I just paid 700 for a phone that is now handicapped two months later by what seems to be a common issue, accourding to the forums, and I should fork over some more $$$? Principle alone may make me dust off my Blackberry.

carsten.s wrote:
these kind of comments are just besides the point. there is a degree of company loyalty that is ok, but this is a clear shortcoming of Apple's understanding of the mobile market. I am a huge Apple fan (have had Macs for more than 20 years, I had a Newton, and now the iPhone), but I have also had about 30 mobile phones over the last 15 or so years. And I have to say that I have never had a phone before that broke, that needed repair. Or that broke just by falling down (that is what happened to my iphone, one fall out of 1.5 feet and the screen is cracked). What Apple has to understand is that the mobile phone market is not the computer market. Phones have to work and have to survive some everyday punishments, otherwise they are just nice looking but otherwise useless devices. Just take a look at Palms and Blackberrys, the thing about them is that they work, just like Nokias and in the past Ericsson's.
Your post sounds more like marketing text than real person text.

Very Strange Touchscreen Issue

I recieved and activated my new 8GB iPhone about two days ago and it worked great up until just a few hours ago. I am experiencing the known issue of the bottom 1/2 inch or so of the touchscreen not responding to my touch, which in turn is affecting a lot of main elements of the phone such as SMS, e-mail, iPod, etc. Among that issue, I also encountered a very strange occurrence whilst I was testing the 'dead zone' on my iPhone: Certain sections of the dead zone work if I hover my finger about 2 -3 centimeters from the screen. It is a very strange thing but true, lol. I can even capture video footage of this if it's necessary.
Since I bought my iPhone from an AT&T store, should I return it to them for a new one on the spot or should I do it through Apple? I hope it doesn't come down to the latter since I do not live anywhere near an Apple Store (New Orleans, LA) and I just switched from T-Mobile to AT&T so I'd really hate to purchase a cheap temporary phone while my iPhone is being replaced/fixed.
Edit: Have a Merry Christmas, everyone!
Message was edited by: Fiyerstorm

I just talked to Apple Support and they are going to repair it for me, it's just I need to wait til Friday since I am broke from Christmas! Once I get paid, then I can dish out the 30 dollars to get a rental iPhone to hold me over. The restore temporarily fixed the touchscreen issue since it happened again hours later.
Also, nobody I know who would have a spare AT&T phone doesn't come to mind so I can't just borrow a phone and start the repair process now, but the wait isn't too bad. At least they do not limit the iPhone rental to just physical Apple Store customers!
Thanks for the help, folks. :V

Xperia Z1 mic issue (low volume) when using WeChat

Was searching this forum for a solution, but to no avail. Using Wechat on Xperia Z1 with Android 5 is impossible because mic records at very low volume and other parties strugle to hear me. Microphone suppresion and voice enhancement are turned off, equalizer set to normal. PC companion shows most current version of software. Dear users and/or Sony, could you suggest for any solution?

Please consider this before buying Sony Xperia phones: Chat TranscriptPlease wait while we find an agent to assist you...You have now been connected to an agent.Emir: Hi Client Name! Welcome to Sony Xperia Support, my name is Emir.
I'm currently reading your message. In the meantime, I would appreciate if you kindly could leave your first and last name, your e-mail address and mobile phone number.Client Name: Client Name, [email protected], +37067530xxxEmir: How may I help you?Client Name: Hello, I have posted a topic about an software issue in Xperia Z1: http://talk.sonymobile.com/t5/Xperia-Z1-Z1s/Xperia-Z1-mic-issue-low-volume-when-using-WeChat/m-p/1020748/highlight/true#M44196Client Name: it was ignored by staff, so I posted another topic about how Sony ignores issues of flagship phone ownerClient Name: this topic was moved out of forum to this topic to be burriedClient Name: can I speak with someone in charge?Emir: No, there's no such contact I can refer you to,.Emir: I'm sorry to hear that your thread has not been replied to.Client Name: What do you mean? You're independant worker not accountable to anyone?Client Name: its been replied with default answer that all posters with similar problem receivedEmir: I'm a technical support agent for the chat, I don't have any information about the Forum team.Client Name: we are specifically ignored until Z1 goes broke and out of your problemsClient Name: I need someone in charge from your department who could personally overlook this issue that many users haveClient Name: its not just me, mic problems are apparent for many usersEmir: This issue concerns a third party app, and you have already been in contact with me regarding this issue. We can't guarantee that third party apps are compatible with your device since we do not develop them. I recommend that you contac the app developer for more information.Client Name: I dont understand why phone hacker can solve this software issue by themselves, but Sony engineers choose to ignore usClient Name: no, this issue also goes to many other apps, including native app TrackIDClient Name: its the problem in new Android releaseEmir: You may try a software repair to see if the issue persists in TrackID like the agent on the forum suggested - if the problem persists and you suspect there's something wrong with your device you may have it sent in to an authorized service center so that a technician may examine it.,Client Name: These steps were performed by other users with no luckClient Name: I wont repeat this to come to the sameClient Name: I ask engineers to look into solution developed by XDA team and implement for us normal usersEmir: Those are the troubleshooting steps I can refer you to in this case.Client Name: They dont work, please find another solution or ask for person who can do it, if you cantEmir: I have already provided troubleshooting steps, you may try that. If a software repair does not help then I can only refer to service.Client Name: I already told that these steps didnt work for other users, who have same problem. So you admit that you wont help your client?Emir: I can't suggest a possible solution other than what I've already suggested unfortunately.Client Name: So I have no choice, but to share our chat in all possible internet sources for other existing or would be Sony users to consider how they will be treated upon problems arise.Client Name: Thank you for your support, I hope you will be promoted for high quality service

Z10 Touchscreen Issues - Possible Solution?

A few months back my Z10 touchscreen became unresponsive. I could not find a solution, so I purchased a new Z10. Recenty I dropped the new Z10 in water...so, still in posession of the old unresponsive Z10, I decided to give it another try. I put my sim card in, and the new battery that came with the new phone. VOILA! Works like a charm. Try replacing your battery. i wish I had known this months ago, could have saved myself spending $200 on a new phone upgrade.

I'm happy for your positive outcome but I would argue that the battery was not the culprit. Sure, it appears that it was but exchanging batteries to correct a touchscreen issue is not something we would have suggested; I'm sure this is just coincidence.
Whatever the situation, you now have a Z10 in perfect working order. Thank you for sharing your experience with us.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

Za touchscreen issues

I recently bought a Z1 and i found an annoying touchscreen issue that might be a software bug.
If i put my Phone on a flat surface the touchscreen does not respond wel. It detects taps that are not there. Unlocking Phone with strong pattern lock is almost impossible.

Test your phone
https://play.google.com/store/apps/details?id=com.sonymobile.androidapp.functiontester
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

IPad Touchscreen Issues

I recently sent my new 16GB wifi iPad to Apple due to some touchscreen issues I was having. Upon receiving the iPad, Apple did testing on it and concluded that they could not reproduce the issue. The problem was that there was a ½" portion of the touchscreen not responding to touch. I got back my original iPad unaltered and immediately set it up as a new iPad on my computer and tested it using the Adobe Ideas app to ensure the touchscreen was working properly. The same issue is occurring as was before sending it in. It was recommended that I make a youtube video of the issue and post it on this board to get help in fixing the problem.
Here's the video -> http://www.youtube.com/watch?v=s_U-3kBIJ90

Just take it to the Apple store genius bar. The video / demo you showed should be more than enough to have it addressed on the spot.

TouchSmart 310 1020 touchscreen issues

My TouchSmart 310 1020 has touchscreen issues. Only part of the screen will work, the rest of the screen doesn't recognize touch commands. Specifically, the only part of the screen that will work for touch is the bottom left quarter, the rest of the screen doesn't work. I tried to clean it, I also ran the calibration utility to no avail. With the calibration utility, when the target would move out of the useable area I was unable to touch the targets. I also reset the calibration settings to no avail.
Do touchscreens partially stop working? Should I replace the screen or is there a simpler solition?

I have an HP TouchSmart 320-1030 that I upgraded from Windows 7 to Windows 8. I have had similar issues at various times.
1. Believe it or not, some of the calibration issues I experienced in the past were actually caused by Microsoft's calibration tool! Undoing the calibration helped. To do that:
Move the mouse pointer to the lower left corner of the screen, right-click, and select Control Panel from the menu.
Click Hardware and Sound.
Click Tablet PC Settings.
On the Display tab of Tablet PC Settings, click Reset (if the Reset button is grayed-out, that means there is no data to undo.)
When prompted, click Yes to allow Microsoft's Digitizer Calibration Tool to make changes to your computer.
2. To get my touch screen to work after upgrading to Windows 8, I had to disable my graphics card.
You will find the instructions on how to do that in this HP support document (the fourth set of instructions under Touch screen doesn't work after upgrading to Windows 8):
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03488148#N690
I hope this helps.
~Lil.Liebe
Clicking the white KUDOS THUMBS UP on the right is a way to say thanks!
Click Accept as Solution on a reply that solves your issue to help others in search of answers.

Touchscreen Issue

Its been 3 weeks since I bought my xperia z2. Did not have any issues with it until recently. While typing face up, there are certain sections on the keyboard that would repeat the letter that I just typed again. At first I thought I was just typing fast but after testing it slowly it still did the same thing.This only happens for the letters situated near the middle. Then I tried dragging around some of my apps and noticed that the apps near the middle can not be dragged around. Apps at the top and bottom can move around freely until it reaches that certain section near the middle where it just releaes the dragged apps.
Is anyone else having this issue?

Try running the diagnostic menu and testing the touch screen input from there. That will show any hardware issues with the touchscreen. Seems like a problem with the screen itself.

Xperia T- Bluetooth Issues since Andriod 4.3 Upgrade.

Hello All.
Since my phone was upgraded to Andriod 4.3 Jelly bean, I've been unable to make calls from my phone via my BMW car audio as before, as the Bluetooth link keeps dropping out.
I've tried re- pairing the phone to my car, but this has made no difference.
The Bluetooth seems to work ok with other devices.
Questions are:
1) Does anyone know what the problem is and how to fix it.
2) If not, is it possible to re- install the previous version of Bluetooth that came with Android 4.1 Jelly Bean and worked perfectly ok with the car audio.
3) As a last resort, is it possible to install a 3rd party Bluetooth App to try and resolve the problem.
Hope somebody out there can help !

I Have an Xperia Z and once again since the update battery drains superquick, the phone gets hot and the bluetooth is all but useless, I work for a motor dealer, since this update I cannot pair my phone to most of our vehicles to demonstrate the system (and yes it did pair fine to these cars and vans prior to update), I get the message Bluetooth share has stopped or it will re-boot the entire phone, I did have a conversation with Sony who deemed that I should back up and restore the handset, which once done may or may not work (it didn't) and they seem to be completely denying a problem, which as I have checked various forums there very clearly is a major issue

Xperia Z1 charging issues/ model number not listed in SUS

Hi there.
My Mothers Z1 (C6903) appears to be charging irregularly after being in for repairs for a broken screen. For example it will not charge when powered on, expect on occasion when plugged into computer, and has a 50/50 basis of charging when powered off and is quite slow at charging too, it is good that it charges when switched off, however this is not convienent for her.
I've read some previous threads and they recommended to use SUS to update the phone, however in SUS's list of phones, it does not include my model number: C6903, i wanted to ask the people here whether it would be safe to use another xperia Z1 model listed in SUS, and wether they have any thought on the issue.
Kindest Regards.
Quadrafox700.

Sorry for the late reply.
I took it to the shop in town, where the broken screen was fixed. When the man had a look at it and plugged it in, the phone started charging no problem what so ever. When switched on, it had no issue with charging either, i felt abit dumbfounded by this because it really was not charging over the weekend at all. I took it to the local 02 shop in town too, to get their advice and tried charging it there too. Without fail, it charged.
Over the week it's been charging no problem and seems to be functioning properly.
As much as this is good news, i'm still confused as to why it wouldn't charge over the weekend, but as soon as the guy at the shop tried, it worked.
Kindest Regards.
Quadrafox700.
Edit : Spelling.

Touchscreen issue 14 b124us

Hello,
My touchscreen is not working, and I ran UEFI test, but when I run the component test, I cannot see touchscreen option..
On the tutorial it says to run the touchscreen test, but for me, after mouse the next option in optical drive..
What can be wrong?
Thanks,
Abhi

HI @abhi272741,
Welcome to the HP Forums!
It is a terrific place to find answers and information!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I grasp that you have lost your touch screen functionality.
Has there been any recent changes to your system?
Here is a link to HP All-in-One PCs - Troubleshooting touch screen issues in Windows 8.
If a recovery is necessary, during the process is an option to backup your personal files to prevent data loss. If you have not yet done one now is a good time.
P PCs - Restoring Files that were Backed Up Using HP Recovery Manager (Windows 8)
Please click the thumbs up (Kudos) button below to say thanks for my responding.
Good Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Touchscreen Issue envy15 j040tx

I have envy15 j040tx. After purchase i updated some directx files but after performing that i experienced some ghost touches on touchscreen and now it does not happen. But the problem which remains is that 1 inch strip from left corner does not work properly. If anybody can provide me with some help, ill be very grateful.

Hi Shayan7,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP ENVY TouchSmart 15-j040tx Notebook and an update that has cause issues. Here is a link to perform a system restore. You can restore it to a previous point when it was working correctly.
Hope this helps.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Xperia Z1 touchscreen issue

Similar Messages

Maybe you are looking for