Yes my granddaughter put some apps on that suppose to be free they charged my account and we do not want them
my granddaughter has a i pod, we don't know that much about it, i ordered her icee maker and she downloaded some apps that were suppose to be free, they charged my account and we do not want them
Same answer as when you asked the same question before:
how do i return items we did not purchased
Similar Messages
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I will like to free download that are in my account beacause It takes to long to download and I do not want them any more. How I delete them. Thanks
Once an item enters the download queue, the user cannot remove it. Either let it complete the download (easiest) or contact the iTunes Store customer support department through the Contact page and ask them if they'll remove the item(s) from your queue for you.
Regards. -
I updated both my iPad and iPhone with latest update. Love it! However, I wanted to use the find iPhone using iCloud feature. From the beginning of update it kept prompting me to verify my account when I wanted to use iCloud ??? Apple kept telling me to check my email to verify my account and there is not an email from them. And I'm not talking about verifying by my alternate email which I was successful at.
Blue
It sounds like you restored from an old back-up. Did you back-up just before your software update? It will use your last one and if your last back-up was a ywear old then it will use that one.
In general, if you are getting these messages on your iPhones select logout (when you get that Apple Id request) and then log back in with your newer ID.
Sorry for your losses.
Cheers -
I need student to be able to download free apps on ipad without compromising the account that I have created. In the past students added usernames and emails to the account when they forgot the password. I do not want them to have password so I need them to creat their own accounts to use besides the school account created. Can this be done on ipad?
Thank you for trying the new Firefox. I'm sorry that you’re unhappy with the new design.
I understand your frustration and surprise at the removal of these features but I can't undo these changes. I'm just a support volunteer and I do not work for Mozilla. But you can send any feedback about these changes to http://input.mozilla.org/feedback. Firefox developers collect data submitted through there then present it at the weekly Firefox meeting
I recommend you try to adjust to 29 and see if you can't make it work for you before you downgrade to a less secure and soon outdated version of Firefox.
Here are a few suggestions for restoring the old design. I hope you’ll find one that works for you:
*Use the [https://addons.mozilla.org/en-US/firefox/addon/classicthemerestorer/ Classic Theme Restorer] to bring back the old design. Learn more here: [[How to make the new Firefox look like the old Firefox]]
*Use the [https://addons.mozilla.org/en-US/firefox/addon/the-addon-bar/ Add-on Bar Restored] to bring back the add-on bar. Learn more here: [[What happened to the Add-on Bar?]] -
As a grand parent, how can I put some apps on an ipod touch and then give it as a gift?
As a grand parent, how can I put some apps on an ipod touch and then give it as a gift?
Apps and many other purchases are tied to the iTunes Store account via which they were purchased. So if you buy the app, that app is tied to your iTunes Store account. Without that account information, the child could not update the app nor back it up.
I'd also suggest giving the child an iTunes gift card or gift certificate along with the iPod. If the child is too young to have and manage his or her own iTunes Store account, then his or her parent could set up an iTunes Store account to purchase the apps. That could be done with that gift card and not need a credit card. You can also gift specific apps, though again that would require the child or a parent to open an iTunes Store account through which to redeem the gift. For more information on gift options, see:
http://support.apple.com/kb/HT2736
Regards.
Message was edited by: Dave Sawyer -
I'm trying to delete some recently downloaded apps that don't work. They are faded grey and although they shake with the other apps, no cross appears in the top corner. Any ideas anyone? Thanks, Sean
I have the same issue witha slight variation. The app icons that are grayed out and cannot be deleted are DUPLICATES of other apps that I already have. For instance I now have 2 Redbox apps - one works normally, the other cannot be opened or deleted.
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i just updated the OS to 10.6.8 but then i never get the app store that supposed to be included in the update. so now, how can i download the app store?
Hi,
Have you tried a Restart since doing the Update...?
If Yes and you still don't have it...
Download and Install the 10 6 8 Combo Update from here
http://support.apple.com/kb/DL1399
Cheers, -
I had an unauthorized purchase on my old apple ID so I created a new one since the old one had been deactivated and now I cannot update any of my apps, I have read that the apps will be tied to the old account but since the old one was deactivated I cant update them and I do not want to delete/lose their data, re download, and start all over again. Is there anyway to go around this issue?
thanksAsk Apple to re-enable it. I had an unauthorized purchase last October. They disabled my account until the problem was solved. However, I asked them to reopen it, and they just asked me to provide some security information (billing address, a recent purchase you made, etc.), and then they re-enabled it.
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when i try to put my app from itunes to my iphone5 it will show on the desktop but its not on my phone
Do you see an error message when trying to sync the apps to the iPhone?
All you have to do is connect the iPhone to the computer, click apps above the picture of the iPhone in iTunes, choose Apps, and then select the apps that you want to sync.
See this Apple doc for more info -> iOS: Syncing with iTunes -
some apps are "waiting" to be install. They stuck there like there were no link to network but there is.
Try these suggestions.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Make sure that you do not have a stalled download in iTunes - a song, movie, TV Show or podcast in the podcast app.... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered.
Do a search in the App Store for one of the apps that needs an update. Tap on the app icon when it appears in the search. Tap on the Update or Install button next to the app icon (if it shows up).
If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad. -
My ipod touch 4g isnt letting me download apps now whenever i try to it says cannot connect to itunes, i cant find anything that works, i logged out of my apple account and tried to log back in but it wont let me! Can anyone help me
Likely Apple problem
iTunes Store - 20% of users are affected
Users are unable to make purchases.
http://www.apple.com/support/systemstatus/ -
I have had to open a new account, however, there were App updates that did not get installed before I opened the new account. Therefore, when I try to do the updates, it's is asking for the sign-in and password for the old account, which I do not have this information.
All apps are tied to the Apple ID they are purchased with and is not transferable.
Delete these apps and download them with the new Apple ID. -
I have 2 iphones that share the same apple ID I do not want them to share contacts and apps how can I change this?
You can use separate AppleIDs for iCloud, iMessage and iTunes - you just need to create unique AppleIDs for the iCloud accounts if syncing contacts that way (you will need an email address that is not already registered as an AppleID though to get another AppleID).
Apps are a different matter in that purchases are tied to the AppleID used to log in to the store to make the purchase. So you can create another AppleID for iTunes as well and use different ones on the different phones, but any apps you have already purchased with your existing AppleID are permanently tied to that AppleID.
Really, unless you are sharing apps, content and such, there is no reason to use the same AppleID on each anyway. So the simplest solution is to create new AppleID(s) for the second device. If you need an email address to do that, just get a gmail account (or hotmail, yahoo or any other free email account). -
i got a new ipad and went buy music on iTunes and in is telling me that this is a new device on this account and wants me to answer some security questions I dont remember setting thes up and dont know the answers how do i reset the security questions
Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
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I deleted all Apps on iPad as they were associated with an out of date Apple ID (which I have forgotten the password) and I could not update them, but the "App Store" logo still shows that there are 2 to be updated and when I go there I cannot delete. Please assist. Thanks.
Why don't you explain what happens when you try to delete these two apps that are showing that they need updates. You can only delete them if they are actually installEd on the iPad. Are they on the device?
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