Yoga Tablet 2 Lollipop Update - Google Play Services does not update - installation error
Lenovo is investigating customer reports that after upgrading Yoga Tablet 2 8 830 or 10 1050 to Android 5.0.1 Lollipop, Google Play Services does not update as expected, and shows an installation error.
A workaround has been identified while this is under investigation. It can be found here: https://forums.lenovo.com/t5/Android-Yoga-Series-Tablets/Yoga-Tablet-2-series-Android-5-Lollipop-experiences-and-problems/m-p/2105390#M8061
It would help the investigation if several customers would be willing to provide logs capturing this failure event for Yoga Tablet 2 8 or 10 1050 models.
To capture logs, please follow this procedure: http://support.lenovo.com/us/en/products/tablets/yoga-series/yoga-tablet-2-830/documents/HT103449
Once you have collected the logs, please zip the files and attach them to an email which can then be sent to [email protected] If the file is too large to send, please provide a link to the hosted file.
With the email, please include the following information:
Name:
Forums User ID:
Model:
S/N:
Discussion Link: https://forums.lenovo.com/t5/Android-Yoga-Series-Tablets/Yoga-Tablet-2-Lollipop-Update-MicroSD-Card-...
A description of the failure and any other information you would like to share:
Zipped attachment or link to hosted file:
Once I receive multiple logs, I will open a case to escalate these reports for a solution.
Thank you,
To lenovo. The reason I bought this tab is that I believe it has good quality and its performance is excellent especially from lenovo. But if lenovo reasons out that they cannot override the code that is in apk itself from Google playstore. Can u provide a link or procedure how to go back from lollipop to KitKat until it is resolved? Because we cannot do the things we should do especially work related if we can't download or update any apps tnx.
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