Yosemite finder spinning beachball when opening or saving files from within any open application ... fix please!
At my wits end with this issue, it seemed to have started with the 10.10.1 upgrade and continues with 10.10.2. Only when you are in an open application (it’s fine if I am looking at files on the desktop) and go to open or save a file the pop up window opens and then seems to open again and as I try to navigate through the files it pauses and I get a spinning beach ball for 15 seconds to a minute each time. Then the ball is gone for a few seconds and comes back again … eventually I can get to a file but it can take several minutes to get to one file through this process. The delays seem to get worse the more I try it. I have been dealing with a senior CPU adviser from Apple for the last four weeks on this issue and the conclusion after all of our testing and a half dozen data logs is that the engineers are continuing to collect information on the problem from others and will hopefully identify and fix it some time but can’t offer any further advise. As of now I am forced to run 10.8.5 (without any finder issues) on a second partition in order to do any meaningful work. I have a mid 2010 27” iMac with 16Gb ram and a 3TB fusion HD. Here’s what I have done so far to try and fix this:
- went through all of the cleaning and maintenance items using the OnyX utility program including;
fixing permissions, running all maintenance scripts, rebuilding system databases and deleting the system, user, internet and fonts cache.
- running Disk Utility repair and permissions.
- used Disk Warrior to rebuild and optimize the disk
- tried turning off Spotlight and iCloud.
- started up in safe mode
- zapped the PRAM and reset the SMC
- used terminal to delete Finder settings and disable auto-mount of network shares
- reinstalled a combo update of 10.2.2
- tried different user accounts
- did a fresh install of 10.2.2. on a second partition (the problem was still duplicated here)
I have to say I am disappointed of late with what seems to be a lot of bugs coming out from the latest Apple software releases. Am I going to have to live with this setup and just wait for Apple to hopefully identify this as a bug and offer a fix sometime in the future? … can anyone offer any further advise?
EtreCheck version: 2.1.8 (121)
Report generated February 5, 2015 at 11:42:40 AM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Mid 2010) (Technical Specifications)
iMac - model: iMac11,3
1 2.93 GHz Intel Core i7 CPU: 4-core
16 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
BANK 0/DIMM1
4 GB DDR3 1333 MHz ok
BANK 1/DIMM1
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 5750 - VRAM: 1024 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 17:51:10
Disk Information: ℹ️
Hitachi HDS723030BLE640 disk1 : (3 TB)
EFI (disk1s1) <not mounted> : 210 MB
Recovery HD (disk1s3) <not mounted> [Recovery]: 650 MB
iMac Mountain Lion (disk1s4) /Volumes/iMac Mountain Lion : 917.17 GB (491.51 GB free)
Recovery HD (disk1s5) <not mounted> [Recovery]: 650 MB
iMac Yosemite (disk2) / : 2.19 TB (474.37 GB free)
Core Storage: disk0s2 119.69 GB Online
Core Storage: disk1s2 2.08 TB Online
PIONEER DVD-RW DVRTS09 disk5 : (1.28 GB)
disk5s1 (disk5s1) <not mounted> : 1 KB
Zero Hour (disk5s2) /Volumes/Zero Hour : 1.28 GB (5 MB free)
OWC Mercury Electra 3G SSD disk0 : (120.03 GB)
EFI (disk0s1) <not mounted> : 210 MB
Boot OS X (disk0s3) <not mounted> : 134 MB
iMac Yosemite (disk2) / : 2.19 TB (474.37 GB free)
Core Storage: disk0s2 119.69 GB Online
Core Storage: disk1s2 2.08 TB Online
USB Information: ℹ️
Apple Inc. iPhone
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
HP Officejet Pro L7700
American Power Conversion Back-UPS XS 1200 FW:8.g1 .D USB FW:g1
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Motorola, Inc. Apple USB Modem
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Firewire Information: ℹ️
iomega MAC COMPANION 400mbit - 800mbit max
EFI (disk4s1) <not mounted> : 210 MB
iMac Yosemite CCC Backup (disk4s2) /Volumes/iMac Yosemite CCC Backup : 3.00 TB (1.50 TB free)
LaCie d2 Quadra v3C 800mbit - 800mbit max
EFI (disk3s1) <not mounted> : 210 MB
iMac Yosemite Time Machine Backup (disk3s2) /Volumes/iMac Yosemite Time Machine Backup : 3.00 TB (1.22 TB free)
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Applications/Disk Warrior/DiskWarrior.app
[not loaded] com.alsoft.Preview (5 - SDK 10.5) [Click for support]
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hypervisor (10.1.2 28859 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.netbridge (10.1.2 28859 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.usbconnect (10.1.2 28859 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.vnic (10.1.2 28859 - SDK 10.7) [Click for support]
/Applications/TechTool Pro 7.app
[not loaded] com.micromat.driver.spdKernel (1 - SDK 10.8) [Click for support]
[not loaded] com.micromat.driver.spdKernel-10-8 (1 - SDK 10.8) [Click for support]
/Applications/Toast 7 Titanium/Toast Titanium.app
[not loaded] com.roxio.TDIXController (1.4) [Click for support]
/Applications/Utilities/HardwareMonitor.app
[not loaded] com.bresink.driver.BRESINKx86Monitoring (8.0) [Click for support]
/Library/Application Support/Hotspot Shield
[not loaded] com.anchorfree.tun (1.1.1 - SDK 10.8) [Click for support]
/Library/Extensions
[loaded] com.squirrels.airparrot.framebuffer (5 - SDK 10.10) [Click for support]
[loaded] com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8) [Click for support]
/System/Library/Extensions
[not loaded] com.Belcarra.iokit.USBLAN_netpart (3.1.1 - SDK 10.6) [Click for support]
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (3.1.1 - SDK 10.6) [Click for support]
[loaded] com.Logitech.Control Center.HID Driver (3.4.0 - SDK 10.0) [Click for support]
[not loaded] com.Logitech.Unifying.HID Driver (1.2.0 - SDK 10.0) [Click for support]
[not loaded] com.RemoteControl.USBLAN.usbpart (3.1.1 - SDK 10.7) [Click for support]
[not loaded] com.elgato.driver.DontMatchAfaTech (1.1) [Click for support]
[not loaded] com.elgato.driver.DontMatchCinergy450 (1.1) [Click for support]
[not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) [Click for support]
[not loaded] com.elgato.driver.DontMatchEmpia (1.1) [Click for support]
[not loaded] com.elgato.driver.DontMatchVoyager (1.1) [Click for support]
[not loaded] com.kensington.mouseworks.iokit.KensingtonMouseDriver (3.0) [Click for support]
/System/Library/Extensions/KensingtonMouseDriver.kext/Contents/PlugIns
[not loaded] com.kensington.mouseworks.driver.ADBID32Mouse (3.0) [Click for support]
[not loaded] com.kensington.mouseworks.driver.ADBID32MouseX1 (3.0) [Click for support]
[not loaded] com.kensington.mouseworks.driver.ADBID4Mouse (3.0) [Click for support]
[not loaded] com.kensington.mouseworks.driver.ADBID4MouseX1 (3.0) [Click for support]
[not loaded] com.kensington.mouseworks.driver.KMWBluetoothHIDMouse (3.0) [Click for support]
[not loaded] com.kensington.mouseworks.driver.KMWBluetoothOldHIDMouse (3.0) [Click for support]
[not loaded] com.kensington.mouseworks.driver.KMWUSBHIDMouse (3.0) [Click for support]
[not loaded] com.kensington.mouseworks.driver.USBMouseX1 (3.0) [Click for support]
[not loaded] com.kensington.mouseworks.driver.VirtualMouse (3.0) [Click for support]
[not loaded] com.kensington.mouseworks.driver.VirtualMouseX1 (3.0) [Click for support]
[not loaded] com.kensington.mouseworks.iokit.KensingtonMouseDriverX1 (3.0) [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[loaded] com.divx.dms.agent.plist [Click for support]
[loaded] com.divx.update.agent.plist [Click for support]
[loaded] com.hp.help.tocgenerator.plist [Click for support]
[running] com.micromat.TechToolProAgent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.srs.EssentialsAgent.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.anchorfree.ajaxserver.plist [Click for support]
[running] com.bombich.ccchelper.plist [Click for support]
[running] com.elgato.EyeConnect.plist [Click for support]
[running] com.micromat.TechToolProDaemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.surteesstudios.hddfancontroldaemon.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_service.plist [Click for support]
[loaded] info.lokiware.attachmenttamer.securetool.plist [Click for support]
[not loaded] openbase.plist [Click for support]
User Launch Agents: ℹ️
[failed] com.google.keystone.agent.plist [Click for support] [Click for details]
[not loaded] com.marketcircle.daylite.pidclear.plist [Click for support]
[not loaded] com.microsoft.LaunchAgent.SyncServicesAgent.plist [Click for support]
[not loaded] com.valvesoftware.steamclean.plist [Click for support]
User Login Items: ℹ️
System Events Application (/System/Library/CoreServices/System Events.app)
AirPort Base Station Agent Application (/System/Library/CoreServices/AirPort Base Station Agent.app)
OpenDNS Updater Application (/Applications/Utilities/OpenDNS Updater.app)
ChronoSyncBackgrounder Application (/Library/Application Support/ChronoSync/ChronoSyncBackgrounder.app)
EyeTV Helper Application Hidden (/Library/Application Support/EyeTV/EyeTV Helper.app)
ChronoSync Application Hidden (/Applications/ChronoSync.app)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Support/AdobeResourceSynchronizer.app)
AirCamLauncher Application (/Applications/AirCamLauncher.app)
Dropbox Application (/Applications/Dropbox.app)
Hardware Monitor Lite Application Hidden (/Applications/HardwareMonitorLite.app)
WeathrClip Application (/Applications/WeathrClip.app)
DiskWarriorDaemonStarter Application (/Applications/Disk Warrior/DiskWarrior.app/Contents/Helpers/DiskWarriorStarter.app)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 11.6.5r635 [Click for support]
Java Applet: Version: Unknown
Google Earth Web Plug-in: Version: 6.0 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]
OVSHelper: Version: 1.1 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
DivX Web Player: Version: 3.2.4.1250 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: Unknown
Scorch: Version: ScorchNetscapePlugin 4.1.4 build 1 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
User internet Plug-ins: ℹ️
RealPlayer Plugin: Version: Unknown
Safari Extensions: ℹ️
Open in Internet Explorer
Reload Button
Print Plus
clea.nr Videos
YouTube5
YoutubeWide
Reload Button
3rd Party Preference Panes: ℹ️
APC PowerChute Personal Edition [Click for support]
Flash Player [Click for support]
Growl [Click for support]
HDD Fan Control [Click for support]
Java [Click for support]
MenuMeters [Click for support]
TechTool Protection [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
iMac Yosemite: Disk size: 2.19 TB Disk used: 1.72 TB
Destinations:
iMac Yosemite Time Machine Backup [Local]
Total size: 3.00 TB
Total number of backups: 26
Oldest backup: 2015-01-30 23:34:31 +0000
Last backup: 2015-02-05 15:51:25 +0000
Size of backup disk: Too small
Backup size 3.00 TB < (Disk used 1.72 TB X 3)
Top Processes by CPU: ℹ️
6% launchd
4% WindowServer
2% taskgated
1% SystemUIServer
1% WeathrClip
Top Processes by Memory: ℹ️
1.31 GB mds_stores
481 MB mds
447 MB OnyX
326 MB iTunes
275 MB Safari
Virtual Memory Information: ℹ️
4.48 GB Free RAM
7.51 GB Active RAM
3.71 GB Inactive RAM
1.46 GB Wired RAM
18.79 GB Page-ins
29 KB Page-outs
Diagnostics Information: ℹ️
Feb 5, 2015, 11:38:15 AM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-05-1 13815_[redacted].crash
Feb 5, 2015, 11:29:31 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-05-112931_[redacted].crash
Feb 5, 2015, 10:54:32 AM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-05-1 05432_[redacted].crash
Feb 5, 2015, 10:54:22 AM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-05-1 05422_[redacted].crash
Feb 5, 2015, 10:54:21 AM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-05-1 05421_[redacted].crash
Feb 5, 2015, 10:54:12 AM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-05-1 05412_[redacted].crash
Feb 5, 2015, 10:30:47 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-05-103047_[redacted].crash
Feb 5, 2015, 09:56:26 AM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-05-0 95626_[redacted].crash
Feb 5, 2015, 09:56:16 AM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-05-0 95616_[redacted].crash
Feb 5, 2015, 09:56:15 AM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-05-0 95615_[redacted].crash
Feb 5, 2015, 09:34:42 AM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-05-0 93442_[redacted].crash
Feb 5, 2015, 09:34:33 AM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-05-0 93433_[redacted].crash
Feb 5, 2015, 09:32:03 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-05-093203_[redacted].crash
Feb 5, 2015, 08:33:19 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-05-083319_[redacted].crash
Feb 5, 2015, 07:34:35 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-05-073435_[redacted].crash
Feb 5, 2015, 06:35:52 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-05-063552_[redacted].crash
Feb 5, 2015, 05:37:08 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-05-053708_[redacted].crash
Feb 5, 2015, 03:39:40 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-05-033940_[redacted].crash
Feb 5, 2015, 02:40:57 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-05-024057_[redacted].crash
Feb 5, 2015, 01:42:13 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-05-014213_[redacted].crash
Feb 5, 2015, 12:43:30 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-05-004330_[redacted].crash
Feb 4, 2015, 11:44:45 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-04-234445_[redacted].crash
Feb 4, 2015, 10:46:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-04-224602_[redacted].crash
Feb 4, 2015, 09:47:18 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-04-214718_[redacted].crash
Feb 4, 2015, 08:48:34 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-04-204834_[redacted].crash
Feb 4, 2015, 07:49:50 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-04-194950_[redacted].crash
Feb 4, 2015, 06:51:04 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-04-185104_[redacted].crash
Feb 4, 2015, 06:44:21 PM /Library/Logs/DiagnosticReports/???_2015-02-04-184421_[redacted].cpu_resource.d iag [Click for details]
Feb 4, 2015, 05:53:47 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-04-1 75347_[redacted].crash
Feb 4, 2015, 05:53:37 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-04-1 75337_[redacted].crash
Feb 4, 2015, 05:53:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-04-1 75326_[redacted].crash
Feb 4, 2015, 05:53:16 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-04-1 75316_[redacted].crash
Feb 4, 2015, 05:53:15 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-04-1 75315_[redacted].crash
Feb 4, 2015, 05:52:13 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-04-175213_[redacted].crash
Feb 4, 2015, 05:52:07 PM /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeResourceSynchronizer_2015 -02-04-175207_[redacted].crash
Feb 4, 2015, 05:48:58 PM Self test - passed
Feb 4, 2015, 05:41:14 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-04-1 74114_[redacted].crash
Feb 4, 2015, 05:40:53 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-04-1 74053_[redacted].crash
Feb 4, 2015, 05:40:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-04-1 74043_[redacted].crash
Feb 4, 2015, 05:40:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-04-1 74042_[redacted].crash
Feb 4, 2015, 05:37:29 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-04-1 73729_[redacted].crash
Feb 4, 2015, 05:37:19 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-04-1 73719_[redacted].crash
Feb 4, 2015, 05:36:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-04-173626_[redacted].crash
Feb 4, 2015, 04:41:41 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-04-1 64141_[redacted].crash
Feb 4, 2015, 04:41:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-04-1 64131_[redacted].crash
Feb 4, 2015, 04:41:21 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-04-1 64121_[redacted].crash
Feb 4, 2015, 04:41:10 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-04-1 64110_[redacted].crash
Feb 4, 2015, 04:41:00 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-04-1 64100_[redacted].crash
Feb 4, 2015, 04:40:50 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-04-1 64050_[redacted].crash
Feb 4, 2015, 04:37:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-04-163742_[redacted].crash
Feb 4, 2015, 04:37:36 PM /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeResourceSynchronizer_2015 -02-04-163736_[redacted].crash
Feb 4, 2015, 11:34:34 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-04-113434_[redacted].crash
Feb 4, 2015, 10:35:47 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-04-103547_[redacted].crash
Feb 4, 2015, 09:36:44 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-04-093644_[redacted].crash
Feb 4, 2015, 09:34:13 AM /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeResourceSynchronizer_2015 -02-04-093413_[redacted].crash
Feb 4, 2015, 09:29:50 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-04-092950_[redacted].crash
Feb 4, 2015, 09:28:49 AM /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeResourceSynchronizer_2015 -02-04-092849_[redacted].crash
Feb 4, 2015, 09:24:46 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-04-092446_[redacted].crash
Feb 4, 2015, 09:24:10 AM /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeResourceSynchronizer_2015 -02-04-092410_[redacted].crash
Feb 4, 2015, 09:19:33 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-04-091933_[redacted].crash
Feb 4, 2015, 09:19:24 AM /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeResourceSynchronizer_2015 -02-04-091924_[redacted].crash
Feb 4, 2015, 08:42:28 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-04-084228_[redacted].crash
Feb 4, 2015, 07:43:44 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-04-074344_[redacted].crash
Thanks, but this did not improve anything ....
EtreCheck version: 2.1.8 (121)
Report generated February 5, 2015 at 5:30:21 PM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Mid 2010) (Technical Specifications)
iMac - model: iMac11,3
1 2.93 GHz Intel Core i7 CPU: 4-core
16 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
BANK 0/DIMM1
4 GB DDR3 1333 MHz ok
BANK 1/DIMM1
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 5750 - VRAM: 1024 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:3:9
Disk Information: ℹ️
Hitachi HDS723030BLE640 disk1 : (3 TB)
EFI (disk1s1) <not mounted> : 210 MB
Recovery HD (disk1s3) <not mounted> [Recovery]: 650 MB
iMac Mountain Lion (disk1s4) /Volumes/iMac Mountain Lion : 917.17 GB (491.51 GB free)
Recovery HD (disk1s5) <not mounted> [Recovery]: 650 MB
iMac Yosemite (disk2) / : 2.19 TB (474.30 GB free)
Core Storage: disk0s2 119.69 GB Online
Core Storage: disk1s2 2.08 TB Online
PIONEER DVD-RW DVRTS09 disk5 : (1.28 GB)
disk5s1 (disk5s1) <not mounted> : 1 KB
Zero Hour (disk5s2) /Volumes/Zero Hour : 1.28 GB (5 MB free)
OWC Mercury Electra 3G SSD disk0 : (120.03 GB)
EFI (disk0s1) <not mounted> : 210 MB
Boot OS X (disk0s3) <not mounted> : 134 MB
iMac Yosemite (disk2) / : 2.19 TB (474.30 GB free)
Core Storage: disk0s2 119.69 GB Online
Core Storage: disk1s2 2.08 TB Online
USB Information: ℹ️
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Motorola, Inc. Apple USB Modem
American Power Conversion Back-UPS XS 1200 FW:8.g1 .D USB FW:g1
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
HP Officejet Pro L7700
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Firewire Information: ℹ️
iomega MAC COMPANION 400mbit - 800mbit max
EFI (disk4s1) <not mounted> : 210 MB
iMac Yosemite CCC Backup (disk4s2) /Volumes/iMac Yosemite CCC Backup : 3.00 TB (1.50 TB free)
LaCie d2 Quadra v3C 800mbit - 800mbit max
EFI (disk3s1) <not mounted> : 210 MB
iMac Yosemite Time Machine Backup (disk3s2) /Volumes/iMac Yosemite Time Machine Backup : 3.00 TB (1.22 TB free)
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Applications/Disk Warrior/DiskWarrior.app
[not loaded] com.alsoft.Preview (5 - SDK 10.5) [Click for support]
/Applications/TemperatureMonitor.app
[not loaded] com.bresink.driver.BRESINKx86Monitoring (8.0) [Click for support]
/Library/Application Support/Hotspot Shield
[not loaded] com.anchorfree.tun (1.1.1 - SDK 10.8) [Click for support]
/Library/Extensions
[loaded] com.squirrels.airparrot.framebuffer (5 - SDK 10.10) [Click for support]
[loaded] com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8) [Click for support]
/System/Library/Extensions
[not loaded] com.Belcarra.iokit.USBLAN_netpart (3.1.1 - SDK 10.6) [Click for support]
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (3.1.1 - SDK 10.6) [Click for support]
[loaded] com.Logitech.Control Center.HID Driver (3.4.0 - SDK 10.0) [Click for support]
[not loaded] com.Logitech.Unifying.HID Driver (1.2.0 - SDK 10.0) [Click for support]
[not loaded] com.RemoteControl.USBLAN.usbpart (3.1.1 - SDK 10.7) [Click for support]
[not loaded] com.elgato.driver.DontMatchAfaTech (1.1) [Click for support]
[not loaded] com.elgato.driver.DontMatchCinergy450 (1.1) [Click for support]
[not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) [Click for support]
[not loaded] com.elgato.driver.DontMatchEmpia (1.1) [Click for support]
[not loaded] com.elgato.driver.DontMatchVoyager (1.1) [Click for support]
[not loaded] com.kensington.mouseworks.iokit.KensingtonMouseDriver (3.0) [Click for support]
/System/Library/Extensions/KensingtonMouseDriver.kext/Contents/PlugIns
[not loaded] com.kensington.mouseworks.driver.ADBID32Mouse (3.0) [Click for support]
[not loaded] com.kensington.mouseworks.driver.ADBID32MouseX1 (3.0) [Click for support]
[not loaded] com.kensington.mouseworks.driver.ADBID4Mouse (3.0) [Click for support]
[not loaded] com.kensington.mouseworks.driver.ADBID4MouseX1 (3.0) [Click for support]
[not loaded] com.kensington.mouseworks.driver.KMWBluetoothHIDMouse (3.0) [Click for support]
[not loaded] com.kensington.mouseworks.driver.KMWBluetoothOldHIDMouse (3.0) [Click for support]
[not loaded] com.kensington.mouseworks.driver.KMWUSBHIDMouse (3.0) [Click for support]
[not loaded] com.kensington.mouseworks.driver.USBMouseX1 (3.0) [Click for support]
[not loaded] com.kensington.mouseworks.driver.VirtualMouse (3.0) [Click for support]
[not loaded] com.kensington.mouseworks.driver.VirtualMouseX1 (3.0) [Click for support]
[not loaded] com.kensington.mouseworks.iokit.KensingtonMouseDriverX1 (3.0) [Click for support]
/Volumes/iMac Mountain Lion/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (8.0 18619.1001606) [Click for support]
[not loaded] com.parallels.kext.hypervisor (8.0 18619.1001606) [Click for support]
[not loaded] com.parallels.kext.netbridge (8.0 18619.1001606) [Click for support]
[not loaded] com.parallels.kext.usbconnect (8.0 18619.1001606) [Click for support]
[not loaded] com.parallels.kext.vnic (8.0 18619.1001606) [Click for support]
/Volumes/iMac Mountain Lion/Applications/TechTool Pro 7.app
[not loaded] com.micromat.driver.spdKernel (1 - SDK 10.8) [Click for support]
[not loaded] com.micromat.driver.spdKernel-10-8 (1 - SDK 10.8) [Click for support]
/Volumes/iMac Mountain Lion/Applications/Toast 7 Titanium/Toast Titanium.app
[not loaded] com.roxio.TDIXController (1.4) [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[loaded] com.divx.dms.agent.plist [Click for support]
[loaded] com.divx.update.agent.plist [Click for support]
[loaded] com.hp.help.tocgenerator.plist [Click for support]
[running] com.micromat.TechToolProAgent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.srs.EssentialsAgent.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.anchorfree.ajaxserver.plist [Click for support]
[running] com.bombich.ccchelper.plist [Click for support]
[running] com.elgato.EyeConnect.plist [Click for support]
[running] com.micromat.TechToolProDaemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.surteesstudios.hddfancontroldaemon.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_service.plist [Click for support]
[loaded] info.lokiware.attachmenttamer.securetool.plist [Click for support]
[not loaded] openbase.plist [Click for support]
User Launch Agents: ℹ️
[not loaded] com.marketcircle.daylite.pidclear.plist [Click for support]
[not loaded] com.microsoft.LaunchAgent.SyncServicesAgent.plist [Click for support]
[not loaded] com.valvesoftware.steamclean.plist [Click for support]
User Login Items: ℹ️
System Events Application (/System/Library/CoreServices/System Events.app)
AirPort Base Station Agent Application (/System/Library/CoreServices/AirPort Base Station Agent.app)
OpenDNS Updater Application (/Applications/Utilities/OpenDNS Updater.app)
ChronoSyncBackgrounder Application (/Library/Application Support/ChronoSync/ChronoSyncBackgrounder.app)
EyeTV Helper Application Hidden (/Library/Application Support/EyeTV/EyeTV Helper.app)
ChronoSync Application Hidden (/Applications/ChronoSync.app)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Support/AdobeResourceSynchronizer.app)
AirCamLauncher Application (/Applications/AirCamLauncher.app)
Dropbox Application (/Applications/Dropbox.app)
Hardware Monitor Lite Application Hidden (/Applications/HardwareMonitorLite.app)
WeathrClip Application (/Applications/WeathrClip.app)
DiskWarriorDaemonStarter Application (/Applications/Disk Warrior/DiskWarrior.app/Contents/Helpers/DiskWarriorStarter.app)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 11.6.5r635 [Click for support]
Java Applet: Version: Unknown
Google Earth Web Plug-in: Version: 6.0 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]
OVSHelper: Version: 1.1 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
DivX Web Player: Version: 3.2.4.1250 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: Unknown
Scorch: Version: ScorchNetscapePlugin 4.1.4 build 1 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
User internet Plug-ins: ℹ️
RealPlayer Plugin: Version: Unknown
Safari Extensions: ℹ️
Open in Internet Explorer
Reload Button
Print Plus
clea.nr Videos
YouTube5
YoutubeWide
Reload Button
3rd Party Preference Panes: ℹ️
APC PowerChute Personal Edition [Click for support]
Flash Player [Click for support]
Growl [Click for support]
HDD Fan Control [Click for support]
Java [Click for support]
MenuMeters [Click for support]
TechTool Protection [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
iMac Yosemite: Disk size: 2.19 TB Disk used: 1.72 TB
Destinations:
iMac Yosemite Time Machine Backup [Local]
Total size: 3.00 TB
Total number of backups: 30
Oldest backup: 2015-01-30 23:34:31 +0000
Last backup: 2015-02-05 20:57:50 +0000
Size of backup disk: Too small
Backup size 3.00 TB < (Disk used 1.72 TB X 3)
Top Processes by CPU: ℹ️
9% Dropbox
3% mds
2% WindowServer
1% SystemUIServer
0% HardwareMonitorLite
Top Processes by Memory: ℹ️
1.08 GB mds_stores
223 MB Safari
120 MB ChronoSync
120 MB Contacts
103 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
10.46 GB Free RAM
3.71 GB Active RAM
1.71 GB Inactive RAM
1.29 GB Wired RAM
2.78 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Feb 5, 2015, 05:24:55 PM /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeResourceSynchronizer_2015 -02-05-172455_[redacted].crash
Feb 5, 2015, 05:22:58 PM Self test - passed
Feb 5, 2015, 05:13:53 PM /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeResourceSynchronizer_2015 -02-05-171353_[redacted].crash
Feb 5, 2015, 05:01:53 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-05-1 70153_[redacted].crash
Feb 5, 2015, 05:01:52 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-05-1 70152_[redacted].crash
Feb 5, 2015, 05:00:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeResourceSynchronizer_2015 -02-05-170043_[redacted].crash
Feb 5, 2015, 04:23:11 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-05-162311_[redacted].crash
Feb 5, 2015, 03:24:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-05-152427_[redacted].crash
Feb 5, 2015, 03:13:07 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-05-1 51307_[redacted].crash
Feb 5, 2015, 03:12:56 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-05-1 51256_[redacted].crash
Feb 5, 2015, 03:12:46 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-05-1 51246_[redacted].crash
Feb 5, 2015, 03:12:35 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-05-1 51235_[redacted].crash
Feb 5, 2015, 03:12:25 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-05-1 51225_[redacted].crash
Feb 5, 2015, 03:11:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-05-1 51140_[redacted].crash
Feb 5, 2015, 02:25:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-05-142543_[redacted].crash
Feb 5, 2015, 01:41:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-05-1 34127_[redacted].crash
Feb 5, 2015, 01:33:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-05-1 33343_[redacted].crash
Feb 5, 2015, 01:26:59 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-05-132659_[redacted].crash
Feb 5, 2015, 12:28:16 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-05-122816_[redacted].crash
Feb 5, 2015, 11:38:15 AM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-05-1 13815_[redacted].crash
Feb 5, 2015, 11:29:31 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-05-112931_[redacted].crash
Feb 5, 2015, 10:54:32 AM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-05-1 05432_[redacted].crash
Feb 5, 2015, 10:54:22 AM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-05-1 05422_[redacted].crash
Feb 5, 2015, 10:54:21 AM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-05-1 05421_[redacted].crash
Feb 5, 2015, 10:54:12 AM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-05-1 05412_[redacted].crash
Feb 5, 2015, 10:30:47 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-05-103047_[redacted].crash
Feb 5, 2015, 09:56:26 AM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-05-0 95626_[redacted].crash
Feb 5, 2015, 09:56:16 AM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-05-0 95616_[redacted].crash
Feb 5, 2015, 09:56:15 AM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-05-0 95615_[redacted].crash
Feb 5, 2015, 09:32:03 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-05-093203_[redacted].crash
Feb 5, 2015, 08:33:19 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-05-083319_[redacted].crash
Feb 5, 2015, 07:34:35 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-05-073435_[redacted].crash
Feb 5, 2015, 06:35:52 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-05-063552_[redacted].crash
Feb 5, 2015, 05:37:08 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-05-053708_[redacted].crash
Feb 5, 2015, 04:38:24 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-05-043824_[redacted].crash
Feb 5, 2015, 03:39:40 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-05-033940_[redacted].crash
Feb 5, 2015, 02:40:57 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-05-024057_[redacted].crash
Feb 5, 2015, 01:42:13 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-05-014213_[redacted].crash
Feb 5, 2015, 12:43:30 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-05-004330_[redacted].crash
Feb 4, 2015, 11:44:45 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-04-234445_[redacted].crash
Feb 4, 2015, 10:46:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-04-224602_[redacted].crash
Feb 4, 2015, 09:47:18 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-04-214718_[redacted].crash
Feb 4, 2015, 08:48:34 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-04-204834_[redacted].crash
Feb 4, 2015, 07:49:50 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-04-194950_[redacted].crash
Feb 4, 2015, 06:51:04 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-04-185104_[redacted].crash
Feb 4, 2015, 06:44:21 PM /Library/Logs/DiagnosticReports/???_2015-02-04-184421_[redacted].cpu_resource.d iag [Click for details]
Feb 4, 2015, 05:53:47 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-04-1 75347_[redacted].crash
Feb 4, 2015, 05:53:37 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-04-1 75337_[redacted].crash
Feb 4, 2015, 05:53:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-04-1 75326_[redacted].crash
Feb 4, 2015, 05:53:16 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-04-1 75316_[redacted].crash
Feb 4, 2015, 05:53:15 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-04-1 75315_[redacted].crash
Feb 4, 2015, 05:52:13 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-04-175213_[redacted].crash
Feb 4, 2015, 05:52:07 PM /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeResourceSynchronizer_2015 -02-04-175207_[redacted].crash
Feb 4, 2015, 05:41:24 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-04-1 74124_[redacted].crash
Feb 4, 2015, 05:41:14 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-04-1 74114_[redacted].crash
Feb 4, 2015, 05:41:03 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-04-1 74103_[redacted].crash
Feb 4, 2015, 05:40:53 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-04-1 74053_[redacted].crash
Feb 4, 2015, 05:40:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-04-1 74043_[redacted].crash
Feb 4, 2015, 05:40:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-04-1 74042_[redacted].crash
Feb 4, 2015, 05:37:29 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-04-1 73729_[redacted].crash
Feb 4, 2015, 05:37:19 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-04-1 73719_[redacted].crash
Feb 4, 2015, 05:36:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-04-173626_[redacted].crash
Feb 4, 2015, 04:41:41 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-04-1 64141_[redacted].crash
Feb 4, 2015, 04:41:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-04-1 64131_[redacted].crash
Feb 4, 2015, 04:41:21 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-04-1 64121_[redacted].crash
Feb 4, 2015, 04:41:10 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-04-1 64110_[redacted].crash
Feb 4, 2015, 04:41:00 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-04-1 64100_[redacted].crash
Feb 4, 2015, 04:40:50 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iconservicesagent_2015-02-04-1 64050_[redacted].crash
Feb 4, 2015, 04:37:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-04-163742_[redacted].crash
Feb 4, 2015, 04:37:36 PM /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeResourceSynchronizer_2015 -02-04-163736_[redacted].crash
Feb 4, 2015, 11:34:34 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-04-113434_[redacted].crash
Feb 4, 2015, 10:35:47 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-04-103547_[redacted].crash
Feb 4, 2015, 09:36:44 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-04-093644_[redacted].crash
Feb 4, 2015, 09:34:13 AM /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeResourceSynchronizer_2015 -02-04-093413_[redacted].crash
Feb 4, 2015, 09:29:50 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-04-092950_[redacted].crash
Feb 4, 2015, 09:28:49 AM /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeResourceSynchronizer_2015 -02-04-092849_[redacted].crash
Feb 4, 2015, 09:24:46 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-04-092446_[redacted].crash
Feb 4, 2015, 09:24:10 AM /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeResourceSynchronizer_2015 -02-04-092410_[redacted].crash
Feb 4, 2015, 09:19:33 AM /Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2015 -02-04-091933_[redacted].crash
Feb 4, 2015, 09:19:24 AM /Users/[red
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CaryCary,
It could be an insufficient memory problem. Please supply details about your machine.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Also, please note that the Camera Raw forum is here:
http://forums.adobe.com/community/cameraraw
Thanks!
Wo Tai Lao Le
我太老了 -
Opening an Indesign file from server slows down [very urgent please]
Hi All,
I have a book that is already paginated. (Every indesign file has hyperlinks targeted to the another indesign file (paragraph Anchor destinations)).
After few days the server was crashed due to some network problems.
Now a new server has been created with different name and path.
If I try to open the indesign file it takes much much longer time than usual, For the same file if I disconnect the network connection it is working as usual.
What is the cause of this? Is there any way to overcome this issue or any work around? At the same time I need to retain the hyperlinks also. Because it is very very difficult to re-create the links (more than 100 or 200 number of links will be there in every chapter).
Note: I have tried something like trashing indesign preferences. It is also not working.
Thanks,
Green4everI restored all my indesign file in the same folder structure except the root folder. I already tried the way you suggested. It is not helping me.
"I thought that may be Indesign is searching for the missing links" So I try editing the preferences so that indesign will not search for the missing links(I think it is only aplicable for graphic links is it?). After that also I am facing the same problem.
Is there anyway to open the indesign file without checking for missing hyperlinks. So that it may open faster.
Thanks,
Green4ever -
Al open Firefox windows, that is.
OS is Windows XP Home Edition SP3This is actually really poor usability. No other software does this. eg- if I have 3 instances of Word open, clicking File/Exit in one of them doesn't affect the other two.
ie- the issue is that Firefox is going against the general Windows convention adopted by pretty much all other software packages.
ie- Really Irritating! -
How to open an executable file from within Captivate
Hi guys,
I wondered if any of you guys could help me...
I am using Captivate 3 and I have created a project in this and exported it as a standalone executable file.
Ideally I would like to link this to another standalone executable file exported from Captivate, so is it possible
to create a button in the first file so when it has been exported, if I click on this it opens up the second standalone file?
Thanks for your help in advance.
brI'm pretty sure that, for security reasons, the projector app that Captivate uses for stand-alone EXEs is sandboxed: you won't be able to access the API of the host operating system, so you won't be able to launch any apps.
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Unable to open CS3 Files from within the application
Good Afternoon
I work as IT Support for company looking after 10 ADOBE Creative Suite 3 end-users.
One of my colleagues is unable to open Illustrator or Photoshop files from within their respective applications, but she is able to open them from outside ok.
I have reinstalled ADOBE CS3 and this appeared to resolve the issue, only for it to return again a day later.
She has no other applications or processes running during her attempt to open a file from within CS3.
She will click on Open and the 'Open File' window will flash up for a split second, then the whole application will be frozen. It is as if the 'Open File' window is there, but isnt there because we cant click on it, but the application thinks it is displaying and so she can not click on anything else. The only way to close the application is to end the process under Task Manager.
While I am sitting here tearing what little amount of hair I have on my head, can anyone point me in the right direction?
Is this a Windows problem or an ADOBE problem do you think?
I look forward to any replies.
Thank youHi Bob
Ok...
Opened illustrator but was unable to open the 'Open File' window.
Changed the screen resolution, it suddenly worked!
Changed the screen resolution back to as it was before, it also worked.
What could cause this do you think?
By simply changing the screen resolution and back again, the 'Open File' window displayed itself.
Very bizarre! -
Office 2013 applications cannot be made to show the "Documents" folder when opening and saving files
(Windows Server 2012R2 and Windows 8.1 PRO)
We are redirecting the user's "Documents" folder to the network (using Folder Redirection). The OS hides this fact however, and most applications simply see the "Documents" folder when opening or saving files, including Office 2003.
Office 2013 however displays the actual path, which in this case is:
\\sever1\redirect$\username\documents
Even if you forcibly set the "Default local file location:" in the Options Save area to the 'Documents' folder in, say, Word, Word immediately converts the local path to the network path.
Is there anyway to get Office 2013 to follow the virtual path? All of other apps follow it and expose the users only to "Documents".
Thank you so much.
DanaThere's nothing in my FAQ concerning screen savers, so I'm unsure why you decided to take that approach. From your description, it looks like you only tried a few of the suggestions before throwing in the towel. That's fine, it's your call.
I don't have the problems you described with 10.4.7. Usually when folks have problems after an update, these are caused by either installing an update on an already-corrutped system or they've installed third-party applications or hardware that have been rendered incompatible by the update.
Before installing software updates, you may wish to consider the advice in my "Installing Software Updates" FAQ. Taking the steps therein before installing an update often helps avert problems and gives you a fallback position in case trouble arises.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X
Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
I may receive some form of compensation, financial or otherwise, from my recommendation or link. -
Finder not working, when click the infinity sigh comes, can't open any file
finder not working, when click the infinity sigh comes, can't open any file?
That could be an indication your drive is failing. If you do not have a current Backup, that is top priority.
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Problem occurring when opening and saving files in AI SC5 with Windows 7
Hi, I ‘am a Graphic Designer and first time working in UAE Windows 7 is basically the only OS here. My PC is:
HP Elite 7000
Intel® Core™ i5 CPU 2.67GHz
4GB RAM
32-bit
Now to the problem, not that knowledgeable in IT stuff so here goes:
1. Problem occurring when opening and saving files in AI SC5 with Windows 7. (You will actually see a “Not Responding” word coming out while opening and saving files, whether small or large files)
2. Locked layers occasionally are moved accidentally.(Working on multiple layers is normal so we need to lock it specially the once on top. But there are times I still manage to select locked layers)
3. After typing and locking the text, pressing “V” for the arrow key shortcut is still added to the text that is locked. (After typing I lock the text layer with my mouse and Press “V” to activate the arrow key… yes the arrow key is activated but the text is still typing the actual keyboard pressed)
I’ve only use the brand new PC and installer for a month now. Not sure if this is compatibility issues or something else I’m not aware of.
Thanks in advance to people that will reply.
Cheers!!!Well I’m still wondering if it is compatibility issues because I’m also having problem with Photoshop CS5. These 3 are all bought at the same time (PC, Illustrator and Photoshop installers). The problem I’m having in Photoshop is not that too important, every time I Ctrl+O to view files, all PSD are shown in white paper like icons, no preview, and saving as well.
Or I just purchased a corrupted or pirated installers… Adobe updates are done every time I’m prompted. -
Why does the Yosemite Finder become unresponsive when moving a file within my USB Flash stick?
Why does the Yosemite Finder become unresponsive when moving a file within my USB Flash stick? I have to Relaunch the Finder to get it working again.
Background / other symptoms:
The Flash drive in question has been formatted HFS.
I get no error messages, including on the Console, and no sound indicators.
I can copy files, using the Finder, from a hard-drive to the usb flash drive with no problem.
Finder copying on this stick works just fine on my other Mac.
I can move files within another (FAT32-formatted) USB flash drive.
The quirky USB HFS Flash drive works fine on my other Mac.
Outside of the Finder, I can use mv just fine to move the files on the HFS flash drive.
If the HFS-formatted Flash drive were faulty, I would at least expect some sort of error in the Console app, but perhaps not from the Finder.Why does the Yosemite Finder become unresponsive when moving a file within my USB Flash stick? I have to Relaunch the Finder to get it working again.
Background / other symptoms:
The Flash drive in question has been formatted HFS.
I get no error messages, including on the Console, and no sound indicators.
I can copy files, using the Finder, from a hard-drive to the usb flash drive with no problem.
Finder copying on this stick works just fine on my other Mac.
I can move files within another (FAT32-formatted) USB flash drive.
The quirky USB HFS Flash drive works fine on my other Mac.
Outside of the Finder, I can use mv just fine to move the files on the HFS flash drive.
If the HFS-formatted Flash drive were faulty, I would at least expect some sort of error in the Console app, but perhaps not from the Finder. -
Generally when creating a Word file from either a Mac or Win7 pc and opening it on two different machines (either one first) it always prompts that the file is open and will be opened as read only.
However opening a CSS file does not prompt that it is already open on or from any machine which is causing code edits to be lost.
What we found from out testing:
- The file can be saved from one user to the server and WILL NOT PROMPT on other machines until the saving machine has the Dreamweaver program closed completely
- The file can be closed and Dreamweaver minimised to the launch bar but it still will not register on other machines that it has been changed.
- Also, until the Dreamweaver program is closed on the machines, it will continue to open it's saved version of the file.
Example Scenario:
- User 1 opens test.css (which is 2000 lines) and adds some code to the end of the file to bring it up to 2500 lines
- Meanwhile User 2 opens test.css as well (opens as 2000 lines as User 1’s edits have not yet been saved) and adds in code to bring it to 2300 lines
- User 1 saves his file and closes it - but Dreamweaver is still open.
- User 2 also saves his file and leaves Dreamweaver open.
- The server will report the size and last edit of the file the same as User 2 as he was the last person to save it (and if you open from the Win7 Machine it will show as User 2’s 2300 line version)
- If User 1 then open's the file again (from either the 'recent' in Dreamweaver OR clicking on the file directly in Finder...which version opens.... The version that User 1 saved! Not the true version on the server, but the version that User 1 edited and saved with 2500 lines in it.
- Same for User 2, he will open 'his' version with 2300 lines in.
Other information:
- Files are opened directly from the server
- Sometimes the users will save incrementally and re-open
- Most of the time users will save incrementally and keep the files open
- The users will never not save incrementally and just save when closing the file once finished
- The users are usually working on the files all day
- It is always the bottom lines of code that are lost. It could be a case of the two versions being mixed up and cutting off the newly added lines based on the line count (possibly).
It is as if Dreamweaver is holding a cache of the version locally and then only properly looking back to the server when it has been completely closed. It is very difficult to see how the server is causing such an impact on these files, there are very few logs which are giving any indication to the root cause of the problems.
Anyone know if this is a known issue?
Is there a way that there can be a featured implemented on the server that doesn't allow another user to open a file if it is already open on another machine?
ThanksYour server file handling has nothing, and really nothing to do with Adobe software. If files don't get locked for (over-)writing and/or lose connection to the program opening them, then your server is misconfigured. It's as plain and simple and that. Anything from "known file types"/ file associations not being set correctly, MIME types being botched, crooked user privileges and file permissions, missing Mac server extensions, delayed file writing on the server, generic network timeout issues and what have you. Either way, you have written a longwinded post with no real value since you haven't bothered to provide any proper technical info, most notably about the alleged server. Either way, the only way you can "fix" it is by straightening out your server and network configuration, not some magic switch in Adobe's software.
Mylenium -
Authenication needed when moving or saving files to a folder
I've been online searching but can't find a resolution to disabling having to authenticate when moving or saving files to any folder.
I read something about using Terminal and tried the suggestion which was typing in
sudo chawn -R yourshortname . Then putting in my password when prompted. It either will not type my password or not accept it.
Can anyone help? ThanksYou can't disable or correct it with that command. See http://discussions.apple.com/thread.jspa?threadID=1216618 for more information.
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when I open a music file from a source other than apple, does itunes create it's own file and can I then delete the original mp3?
If you use iTunes' default settings then when you add a file to iTunes it places a copy of the file in the iTunes media folder and it leaves the original in place. The exception is when you drag it to the Automatically Add To iTunes folder.
It does not convert the file. You can delete the original if you wish.
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