You are running an operating system that .... no longer supports.
Everytime I want to download After effects etc... I am not allowed to. This message appears "You are running an operating system that After Effects no longer supports. Refer to the system requirements for a full list of supported platforms." Can I download it even if I have a MacBookAir3,1 ??
This is my hardware overview:
Model Name: MacBook Air
Model Identifier: MacBookAir3,1
Processor Name: Intel Core 2 Duo
Processor Speed: 1.4 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache: 3 MB
Memory: 2 GB
Bus Speed: 800 MHz
Boot ROM Version: MBA31.0061.B01
SMC Version (system): 1.67f10
Serial Number (system): C17DJMNDDDQW
Hardware UUID: E9282C51-DFD3-52B5-A0C6-26A6542CA434
Your machine appears to not meet the system requirements for After Effects... check the following list against your machine... the RAM is already beyond what you have
Multicore Intel processor with 64-bit support
Mac OS X v10.8, v10.9 or v10.10
4 GB of RAM (8 GB recommended)
5 GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive fi le system or on removable flash storage devices)
Additional disk space for disk cache (10 GB recommended)
1440 x 900 display
OpenGL 2.0–capable system
QuickTime 7.6.6 software required for QuickTime features
Optional: Adobe-certified GPU card for GPU-accelerated ray-traced 3D renderer
Internet connection and registration are necessary for required software activation, validation of subscriptions, and access to online services.*
Similar Messages
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Hi there
I got the following message when trying to install Photoshop CC, "You are running an operating system that Photoshop no longer supports. Refer to the system requirements for a full list of supported platforms."
I use Windows Vista so not sure what I need to do now! Any help would be much appreciated thanks.Photoshop CC only runs on Windows 7 or Windows 8/8.1. Not Vista.
System requirements | Photoshop -
I have tried many times to download creative cloud desktop app such as AI, LR, PS, ID and so on. the following message appears You are running an operating system that Illustrator no longer supports. Refer to the system requirements for a full list of supported platforms. The only one I have succeeded to download are DW and MU.
Please could you help outHello,
please have a look at the different sys-requirements for example:
AI: http://helpx.adobe.com/illustrator/system-requirements.html
PS: http://helpx.adobe.com/photoshop/system-requirements.html
(LR 1-5: http://helpx.adobe.com/de/lightroom/system-requirements.html)
You will find the same explanations for your other programs.
Hans-Günter -
I'm running Mac OS X version 10.6.8 How come I get this error message "You are running an operating system that Photoshop no longer supports. Refer to the system requirements for a full list of supported platforms." When I Try to download a FREE trail?
Hi Brizill,
Please refer to the help document below to understand the technical specifications for the same:
System requirements | Photoshop
Regards,
Sheena -
What does this mean? "You are running an operating system that Illustrator no longer supports."
Im trying to download photoshop as my first app with creative cloud and i keep getting this message , "You are running an operating system that Photoshop no longer supports. Refer to the system requirements for a full list of supported platforms."
You mention both Illustrator and Photoshop so it is not clear which you mean. The message means you need to review the operating system requirements information on the following pages to see if your machine falls short of the requirements.
System requirements | Illustrator
System requirements | Photoshop -
You are running an operating system that Illustrator no longer supports.
I cant download Illustrator Creative Cloud, I get the following message:
You are running an operating system that Illustrator no longer supports. Refer to the system requirements below for a full list of supported platforms.
Im running OS X 10.6.8, Intel Core 2 Duo, 4GB RAM. This all seems fine with the system requirements for Illustrator CC. Why can't I download?kitkat,
Have you followed all the crucial instructions 1) - 6), as follows (copied from my post in the other threead)?
Note: Very Important Instructions
You need to have a free Adobe account and be logged into it to use the links below, as Adobe sets a session cookie on your browser that allows you to access the direct download links. Otherwise, you will receive an “access denied” or “resume your download” message preventing the connection. So please follow these instructions carefully or the links will not work!
Adobe recommends temporarily turning off any surfing restrictions you might have running, like site or cookie blocking, filtering, firewalls or antivirus software.
Click «HERE» to visit this page and then select the “Download Now” button at the bottom.
If asked, then sign in with your Adobe ID or take a minute to create one for yourself.
Now close or cancel any windows that may pop up or any downloads that started.
OK! Now you’re logged in at Adobe with the trials cookie set, so you can instantly download any of the software below. Just make sure you have enough disk space.
Download the files either by clicking directly on the DDL links, or by right-clicking and choosing “Save Link As…” on the popup menu – and save all files to the same place.
Then follow the product installation instructions here. -
You are running an operating system that Photoshop no longer supports.
I am finally upgrading from my Adobe CS6 to CC and paid for a Lightroom/Photoshop bundle. I am running the latest OS from Mac, Yosemite 10.10.1. But I receive the following error message when I try to download it:
You are running an operating system that Photoshop no longer supports. Refer to the system requirements for a full list of supported platforms.Here is my system configuration. Can someone tell me how to download this app?
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You are running an operating system that Dreamweaver no longer supports.
You are running an operating system that Dreamweaver no longer supports. so i cannot download a trial version i am operating vista windows, how can i get this trial version
thanksYou CAN find downloads of older trials here: http://prodesigntools.com/tag/ddl
You need to follow their instructions VERY CAREFULLY and completely, or the links don't work.
Of course, without a valid product key (which Adobe doesn't sell anymore, except for CS6 - maybe) you can only use them for 30 days. -
Unable to download because it says "You are running an operating system that InDesign no longer supports. Refer to the system requirements for a full list of supported platforms." But its updated according to the system requirements. What can I do to fix this?
Which versions of InDesign are you referring to? What are the operating system specs for the machine?
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Help when i try to download the after effects trial this is what it comes up with
You are running an operating system that After Effects no longer supports. Refer to the system requirements for a full list of supported platforms.See the system requirements for each version of After Effects:
System requirements | After Effects -
Error "You are running an operating system that Lightroom no longer supports. Refer to the system requirements for a full list of supported platforms." Whats the solution?
again, you need to upgrade your os or use lr5, System requirements
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"You are running an operating system that Illustrator no longer supports. Refer to the system requirements for a full list of supported platforms."
This is the message I received when I want to download free trial of AI CS6. What should I do?Hi Aram.Smo,
Please refer the following system requirement for Illustrator CS6.
http://helpx.adobe.com/illustrator/system-requirements.html#Illustrator%20CS6%20system%20r equirements
Hope this helps.
Regards,
Sumit Singh -
When I tried to download CC app, the answer was "You are running an operating system that Photoshop no longer supports. Refer to the system requirements for a full list of supported platforms". My computer is a MacBook Pro, running Mac OS X, version 10.6.8. I need help.
Hi Younghee,
You may also refer to the help document below to know more about the technical specifications:
System requirements | Photoshop
Regards,
Sheena -
This appears on my screen when I try to download InDesign CC. "You are running an operating system that InDesign no longer supports. Refer to the system requirements for a full list of supported platforms." I've tried with 2 different computers (Wind&Mac)
Bastaría con que indicases el sistema operativo en cda uno de esas computadoras para saber si son compatibles:
Microsoft Windows 7 with Service Pack 1, Windows 8, or Windows 8.1 (ID CC 2014 y ID CC)
Mac OS X v10.7, v10.8, or v10.9 (10.6.8 para la CC anterior)
Si utilizan un sistema operativo anterior, you are "out of luck".
http://helpx.adobe.com/indesign/system-requirements.html#InDesign CC system requirements
Marca por favor tu pregunta como contestada para facilitar su consulta a otoros usuarios. Gracias. -
Hi what does this mean and what do I need to do?....You are running an operating system that Photoshop no longer supports. Refer to the system requirements for a full list of supported platforms.
well not sure of what the problem is besides you running an operating system that adobe cannot work with. reply with that type info ie I am running windows xp home or OSX version 7.5.3 etc. Meanwhile here is the link for minimum system requirement for adobe's creative cloud products System requirements | Creative Cloud that should help. good day
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