"Your Purchase Could Not Be Completed" I was required to contact iTunes Support for help

"Your Purchase Could Not Be Completed" I was required to contact iTunes Support for help
I have checked my bank card and there still more than enough credit to purchase on an App, everything is correct but iphone wouldnt let me purchase

Dear Mr. King_Penguin,
Apologies in advance. I am an absolute newbie, and couldn't figure out how to "send" this other than checking your recent activity. I'm certain you get plenty "Thank you's". (This is another, -so please begin to skip here if the accolades are a nuisance!!) I promise that before I plague you w/ questions I will read as much as possible of what you've already "posted".
I've used IOS devices for years- yet I am still very much a beginner, especially searching for ways to utilize my devices to a "greater extent".  My ios phobias began when I was gifted an iPod; terrified using "iTunes" on PC laptop, certain that syncing specific things would result in loss of data, cold sweats when a new "IOS Update" arrived, shock horror and awe at the entirely foreign & colourfully creative world of "Apple Language". Today my sadly underused iPad (4th Gen.) froze. The first go-to "reboot" wasn't working and the only thing on the device I had access to was Siri- and we really don't get along or talk very often...  On June 10th 2012 (4:10am) you posted & responded to a query.  (A "soft-reset"?!! Brilliant!) That post, saved me from pitching all my devices into the bin, today-three years later. After wasting hours fiddling w/o hope, I dipped a toe back in to Apple.com "support communities". I found your post quickly. Not at all the case (for me, with my ingrained "PC lingo") in the past. So, I thank you one thousand times, I've no idea why there exist tech angels such as yourself, why you do what they do for free, w/ no obvious benefits or profit-but I'm a "follower" now. Apologies once more for posting this here- I will go back to the newbie section and try to figure out all the things I should know to avoid future etiquette faux-pas. Sincerest thanks!!

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