Your purchase could not be completed., your purchase could not be completed.
I have my reasons I can not change back to my country .
Of messages that I sent to the "It say 'your purchase could not be completed.' So I can't download application but I want to buy application. Help me please! I want buy application in itunes and app store now!! " you replied, Dear Surachet,.
Toby here from iTunes Store Support. I understand you can not complete a purchase. I do appreciate your desire to bring this to my attention for examination.
I have checked with another team on this, and it appears this is due to your account being in violation of our terms and services. I can't not be fully sure, but I suspect that this may be due to the fact there are numerous country changes on your account recently between the US and Thailand.
I do know that your country's nationality of your account should be the same as the country of where you are currently located. Could you make sure that things are correctly adjusted here, and get back to me? I will re-consult at that point to see if we can then continue to get this resolved for you.
Thanks in advance Surachet, I will look forward to your reply. but I have my reasons I can not change back to my country.
We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
You can only buy from the store in the country where you are i.e. to use the US store you need to be in the US, if you aren't then that is against the store's terms of use which you agreed to. If that is the case then there is nothing fellow users can do for you.
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Welcome to Apple Support Communities
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This is the message that I received:
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Power down. Then press power button and hold 'shift' key until grey screen with progress bar appears... Once booted and logged in just open safari and browse to applestore.
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i tried upgrading my macbook but troublesome to upgrade. It appears "we could not complete your purchase". besaide says, the product didtribution file could nto verified and may be damaged or not signed. in view of the above, kindly advise me.
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Try booting into the Safe Mode and do the installation there.
Safe Mode
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There are various suggestions in this discussion. You might start with the last post first.
https://discussions.apple.com/thread/4136660?start=30&tstart=0 -
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