Z10 not showing all emails in folders (imap + gmail imap)

Hi
My Z10 is not showing all the emails in my imap email accounts (inc gmail).  e.g. my inbox has 20 messages but the z10 only shows 10 of them.  Same issue applies on some other folders.
Issue also applies on gmail imap account but does not seem to occur on my exchange account.
It also only appears to be affecting emails that are approx 1 or 2 weeks ago in this month.
Please help!

Hello,
Please check carefully your settings for your GMail account, especially the portion concerning "Sync Timeframe" (if visible to you, it depends on the integration method).
Check carefully also how these are labeled on GMail...Gmail technically uses labels and not folders, and the BB must interpret the labels into folders. So if a stray label is applied to these items, then that may be why they are suppressed from view.
You can also try removing and re-integrating the problem account.
You can also try ringing up your mobile service provider for formal support and potential escalation to BlackBerry for enhanced formal support.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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