Z60M TROUBLE OPENING BACKED UP FILES

I recently did a factory restore because pc got a virus could only start up in safe mode but not do much.  I copied my documents and files from my hd to a portable hd now i cant open any of the files it says they are encrypted i never had this issue before and it has all the stuff i rescued from my hd before it was wiped back to factory settings any ideas please help

Hi nab5340,
Welcome to the Nokia Support Discussions! After you have created a back up, you can't view the files you backed up with any Nokia program. If you use some other program to open the backup file, it is your own responsibility if something happens to the back up.
Here are the instructions how the backup process goes. You can find the path to the backup file in Nokia Suite by going to Tools > Options > Devices.
Hope this answered your question.
Jampe
If the answer solves your issue, please click the ACCEPT AS SOLUTION button so other users can benefit from it as well. Giving a kudos (the white star) if my answer has helped will be appreciated.

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