Zen Micro - Lost Installation CD: Please H

Hi All,?I have a Zen Micro from 2005. I recently reformatted my hard dri've and I no longer have the installation CD for the program. I saw alot of threads out there like this but I didnt see one for the Zen Micro (I know, its 2 years old). Anyway, I went to the download application page and there just seems to be alot of files to choose from. Can someone with knowledge of this subject please specifify exactly which files I need to download and install, and it what order, so that I can get back up and running normally again ? Thank you. Note: I did have WMP but installed it a/p a stuck thread. My comp now does recognize a Zen Micro?- its just looking for software for it - thanks again

^what firmware is your Zen Micro loaded with?
I use ..0 since I don't need it for subscription services or PlaysForSure.
As for software, I use Zen Micro Explorer Web Update to organize my ZM and Creative Zen and Jukebox Driver Upgrade version .30.03
I don't use Creative MediaSource Player/Organizer, I find Zen Micro Explorer easier to use.
It's been a long time since I installed my Zen Micro on this computer, but if I remember correctly you install the software first and then connect the Zen Micro.
Mine has never given me trouble, so I'm not much help at trouble-shooting them. :|

Similar Messages

Purchased Zen Micro without Installation

I just bought a used Zen Micro 5gb from a friend who didn't have the original installation CD or instructions. I believe I can download everything from Creative's website, but can someone please tell me what the latest and best driver, firmware, and media application are? And what is the proper installation process: do I install the driver first or the application; when should I upgrade the firmware; etc?
Thank you in advance.

I hope this helps you out.
Steps to installing the Zen Micro v.x & 2.x in Windows XP.
Note: If you want to do a clean install. Uninstall everything that is related to the ZM. Including the driver, Creative Mediasource, and Zen Micro Media Explorer.
Note: You can find all of these files on the Creative Website. Click on the Support link and start from there. You do not need your Installation CD anymore.
Note: You must have Windows Media Player 0 in order to flash to 2.x firmware and if you are going to use MTP, playsforsure, or music subscription services.
Note: If you are NOT using MTP, playsforsure, or music subscription services, you do not need to install WMP0, and #5 and #6.
Note: When flashing the firmware, follow the directions and do not use the computer and the Micro. Let it finish before you start using the computer and the Micro.
Note: When the program installs and tells you to restart, do so. Do not try to install something else afterwards. It's better that way.
Ste
ps.
) Creative Zen and Jukebox Driver Upgrade version .30.03 (.3 MB) <--May or may not be needed. Required for .x firmwares. Install it if you have detection or device not recognized problems.
2) Creative Zen Micro Firmware update 2.20.05 (2.34 MB) <--MTP firmware.
OR
2a) Creative Zen Micro Firmware ..0 (2.03 MB) <--PDE firmware or non-MTP firmware.
3) Creative MediaSource Player/Organizer 3.30.2 (52.2 MB) <--Optional if you have found something else to sync your music.
4) Creative Zen Micro Media Explorer Web Update (48.24 MB) <--Optional if you have found something else to sync your music.
5) Creative MediaSource Plugin for PlaysForSure devices (version .00.8) (23.98 MB) <--Required if you want to use the software and have the 2.x firmware.
6) Zen Micro Media Explorer .00. for Creative Zen Micro (Software Update Package for Zen Micro Players with *PlaysForSure/MTP Firmware) (35.27 MB) <--Required if you want to use the software and have the 2.x firmware.

Zen Micro 5GB - Installation problems - HELP ple

Dear All
I am sure must have been asked before, so please bear with me.
Just bought a Zen Micro and cannot seem to install the supplied software from the CD. Keep getting a InstalWizard 6003 error message. Have tried restarting, deleting temporary files (even connevting to net) and still get same message.
Have tried to install then by copying files to harddri've and running from there but that fails.
What am I to do or have I a dud?
All suggestions greatefull recieved.
Andy

I was also thinking - how's your cd player on the pc - is it generally ok ?
try copying the files from the cd to your hard dri've and running from there.
Sometimes you can get -6003 errors if some of the source files are unreadable for any reason.
If that fails then i suggest downloading from creatives website and trying the install again incase you just have a dud cd.
Seeing as you've just got it i'll also tell you from my own experience......
I have a zen micro 5gb bought it about 3 months ago and had no problems with the installation but that was on a fully patched up to date winxp sp2 with 2Ghz memory.
I did have issues with the zen micro itself hanging but i upgraded to the 2..02 firmare beta and it has been happy ever since.

Zen Micro 6gb installation probl

Ok, so Iv'e sent in a 5 gb zen micro twice now because of that headphone jack problem, and this time when they sent me a new one, they "upgraded" me to a 6gb. Well, I try to use this 6gb with the software i have installed from the last Micro I had, and my comp will not recognize it. So I try to user the cd that came with my old Micro, and it will not install right. When they sent me this 6gb, the only thing they sent me was the Micro and its battery, so I have no way to know if the cd that comes with a new 6gb is different form a 5gb cd, because if it is, then am I screwed?

A firmware basically is what makes an electronic device tick. It is the software responsible for every and all functions.
The Zen Micro has two versions of firmwares:
The original version works with Creative's own protocol and thus needs the installation of drivers for the system to recognize it. However it will function with all Windows versions while there also is unofficial support for Linux and MAcOS.
The second version functions using MTP, a protocol made by Microsoft and as such it is only supported by Microsoft's Windows Media Player 0 under OSs that support it (which basically only are WinXP and Vista...)
The simplest way to see which firmware you have is to look in the Micros' menu under System->Information. There you'll see firmware version.
If they both have version (..0 being the latest) then you'll need drivers for the both. As I already said, when I tried to update the drivers without uninstalling the old ones the drivers were installed but they wouldn't work.
First of all make sure the player(s) is(are) connected to the PC FIRST.
Mind you, in my case the latest drivers were already installed (I updated them but then they wouldn't work, remember?). Now here's the thing:
When I opened the drivers properties I saw that the driver was DISABLED. (under General, device usage)
Ok, I enabled it, nothing happened. Then I tried to update the drivers. Here's what I did:
I put the CD with the original drivers in the dri've and selected for windows to look for the best drivers. After some time they indeed appeared to have found a better match and then they started installing them. After the installation was complete the driver's version was the same as rhe one BEFORE the "update" (since I had already updated to the latest version). However the moment the drivers were updated the device was finally recognized by the system, not even a reboot was needed...
You could try doing that too, if that won't work then you could try DLing the LATEST drivers (along with the Zen Micro Explorer) and install them AFTER uninstalling the old ones and REBOOTING. Again, it is important having the player(s) connected BEFORE starting the installation.
If after all that you still can't connect it ask again!
Cheers!Message Edited by Keyper7 on 02-9-200604:37 PM

VERY BIG PROBLEMS WITH MY ZEN MICRO AND MEDIASOURCE! PLEASE PLEASE PLEASE HELP ME! PLEASE RESPOND

Ok so a while back I had to give up my computer because it wasn't working.
I thought that with my new computer I'd be able to transfer all of my music from my zen micro onto my new computer.
Now my new computer is set up and I have installed creative mediasource and everything. I started to transfer my music from my zen onto my computer. My first 2 songs transfered successfully onto my computer. On the third song, I get this message:
"Unable to read file, file may be in use, missing, or corrupted."
I thought that maybe it was just that one song so I shrugged it off. But then it says the same thing for every single other song that i have! Only my first 2 songs out of my entire music library on my zen will transfer!!!
Please i really need your help!!!
And say that there is no hope in getting the rest of my songs to transfer and i have to download 094 songs from limewire? I'll surely be arrested for downloading that much! What should i do if i must download all of them?
And one more problem with my zen: Some of my Jump Little Children songs are doing something weird. The song will be fine and then a clip from another song will play during it! And then press next and it just keeps playing all of my Jump songs in order even though my player is on shuffle and they do the same thing with the clip from another song interupting it. Whats going on?
Most importantly though, i really need the questions answered about transfering from my zen to my computer because i'll be getting a new player soon. But this is my entire music library at stake!! PLEASE RESPOND!!!

Might try this:? http://forums.creative.com/creativel...mp=true#M95059

Zen micro cd installation prob

hi i recently purchased a zen micro. when i try to install the software from the cd i pick the region and the language and then an error comes up saying the "demoshield player has encountered a problem and needs to close". this happens evry time and i have tried it on 2 differernt computers. has anyone experienced this and how did you fix it's

You can try downloading each individual piece of software required from the download page instead. You need the following:
. Creative Zen and Jukebox Driver Upgrade version .30.03
2. Creative MediaSource Player/Organizer 3.30.2
3. Creative Zen and NOMAD Jukebox plugin 2.00.9 for Creative MediaSource
Install . then connect the player to the PC. Then install 2 (which needs the player connected for verification) followed by 3.
You can also download Zen Micro Media Explorer as well.

ZEN MICRO PHOTO ACTING STRANGE PLEASE HELP.

I have had my Zen MicroPhoto for a bout a month now and it is great! I use it quit often. However just yesterday, it began acting strange.... It deleted many of the files that I originally transferred to it and whenever I start it up, it says "rebuilding library" Also it does not display the now playing info for teh current track. it only displays "choose a track from music list" It will play songs and stuff but it just seems strange..... I do not know what to do about it.... Should I reinstall the firmware or what? please someone help me.... I would appreciate any advice on the subject... I freakin' love using my ZenMicro. help me save it. Thank you.

aaron78: Follow the advice in the section "My Zen is not behaving properly, won't startup, or goes into rescue mode. What should I do?" in the FAQ.
Snoweagle: Reloading the firmware shouldn't erase the data, although you should ALWAYS keep a backup.

How do I find out what firmware my Zen Micro has installe

Thank you. 97mde

Well, I did the update and I used Crucials on youtube video to see how to do it and everything worked out fine.

FIX: Zen Micro Installer Error - "DemoShield Player has encountered an error.

I just thought I'd post a solution to a problem I was having with the Zen Micro Explorer software installation because it might help someone else. Also, this forum is well indexed by search engines so it will be easy for people to find. It took me well over an hour to track this down.
After starting the Zen Micro Explorer Installer CD, a full screen splash is shown of the creative logo and then DemoShield is started for the software install. It shows an intro screen where you must click 'Next,' on clicking next the DemoShield program was crashing with the generic Windows error "DemoShield encountered an error..." The problem appears to be a software conflict between DemoShield and Apple's QuickTime (any version as far as I know). Disabling the QuickTime startup entry does not help, installing in Safe Mode does not help and exiting any instance of QT in the system tray does not help either.
To fix the problem you must un-install the QuickTime software from your computer by going through the Add/Remove Programs screen in the Control Panel. Once un-installed, run the Creative installer CD again, this time it will run correctly. Follow the on-screen prompts to complete the install.
Please note that if you have installed iTunes on your system it will not run while QuickTime is uninstalled, this is normal. Re-installation of QuickTime is covered later in this post.
When you have completed the install and restarted your computer you can re-install QuickTime. At the time of writing (4th Sept 2005) QuickTime and iTunes are bundled in one download package so you must download both. You can <a href='http://www.apple.com/QuickTime/download/' target=_blank>get the bundle here[/url]. Let it download and run the installer. If you already have iTunes installed, the installer will 'Repair' your installation, detecting that QT is missing it will re-install. If you do not have iTunes the installer will installer iTunes and QuickTime.
When you have completed the QuickTime+iTunes install you have got around the DemoShield issue. I hope this of use to anybody with a similar problem.Message Edited by PhilM on 09-5-2005 02:30 AM

Hi Jeremy,
I knew it was an issue with QuickTime because I clicked on 'Send Error Report' on the error message and it took me to <a href='http://oca.microsoft.com/en/response.aspx?SGD=0b73e24-7433-4ee-ac4c-49956d08c85c&SID=623' target=_blank>this page[/url]. It states "An analyst at Microsoft has investigated this problem and determined that an unknown error occurred in QuickTime Player. This software was created by Apple Computer, Inc.."
My QuickTime version is 7.0.2. My operating system is WIndows XP Home (Athlon 64; 52Mb RAM)
Eventually I just tried uninstalling QuickTime and it wroked after I did that. Some screenshots: <a href='http://www.phantomphil.co.uk/ZM/' target=_blank>Click[/url]
The contents of my disk.id file reads:
Creative Zen Micro
ZENM-CDSD-W-LB
Hope this hel
ps.
Message Edited by PhilM on 09-5-2005 02:45 AMMessage Edited by PhilM on 09-5-2005 02:48 AMMessage Edited by PhilM on 09-5-2005 02:49 AM

Lost zen micro

I have lost my creative zen micro software installation CD. I recently had to get a new computer. My MP3 player is currently not working, i think i need to update its firmware but i need the software to be on my computer. Can i buy the software CD from this website?

Download what you need from Support->Downloads, then choose the Zen Micro from the list boxes.
PB

*sigh* zen micro installation probl

from searches, i see that this is common. haven't found a good solution to it yet, though.
i just bought a zen micro 6GB for my girlfriend. (awww). i have XP, and installed everything on the disc except acrobat and the aol shortcut.
creative mediasource installs fine .... the zen micro explorer installs fine .... but when i plug the player to the computer, it ) doesn't charge and 2) isn't recognized.
there is a yellow question mark on its usb port when i search for it.
what am i doing wrong?

Your chances of getting it to work when XP has a service pack is greatly increased. There are some who have got their player working on XP without a service pack, but on many systems a service pack is necessary. As far as I can tell it doesn't matter if you have SP or SP2 installed, there is no difference in success rates.

Zen Micro Installation help...please

I just got a 5 gig Zen Micro. All was well until I attempted to install the program in the computer, which led to "Error code -600", which told me to clear my temp folder and check my internet connections. I have a cable connection, windows XP, and Norton antivirus. Does this have anything to do with my problem? If not, what am I doing wrong?
please, someone, help. I'm about to ritually disassemble my micro.
thanks and happy holidays
-CmF

ok i found the problem.
after a few hours of googling i found that the error is caused by an outdated version of windows installer.
to fix this problem on your computer find the folder
C:\Program Files\Common Files\InstallShield
and rename it to
C:\Program Files\Common Files\InstallShield-old
and then run your install again that should fix your problem

Have a Zen Micro (6GB) - Lost Software CD and Firmware update confuses me. Please he

I bought my Zen Micro about 7 months ago and have been using it fine until recently formatted my computer and realized I've lost my software cd (the one that comes with the player).
I tried downloading the Creative MediaSource Organizer/Player (version 3.30.2) and updating the firmware (thereby loosing all the songs I had saved in there. Ugh.) in my Zen Player and in the beginning MediaSource still wouldn't pick up my Creative Player. Then, I don't know why, it now works...but it works like a normal External HardDri've or a PenDi've would! It not longer has that menu thing (where there's a list of artist and albums) at the left side but simply folders under the Creative Player.
Does anyone know where I can get the old firmware and download the required software? I greatly prefer the way my player worked before I updated the firmware/software and I would like to just have that back even if it doesn't have as much features or whatever came with the upgrade. (iTunes or something. Has no idea what that is.)
Also, does Creative have a Service Center in Malaysia (specifically Kuala Lumpur) and can anyone tell me where it is or give me the phone number to call? I'm still under my warranty but this site doesn't list a number to call although they say they give Telephone Support until the warranty expires.
Thanks in advance for any help!
Cherish
Edit: BTW, I have tried emailing Customer Support but so far, no reply, and that was...2 weeks ago, I think? And, like I said, the Customer Support section in this site doesn't list any numbers/Service Centers which is why I'm asking...Message Edited by cherish90 on 02-06-200705:25 PM
Edit the second: Does anyone know if the confirmation email that Creative is supposed to send to your account after you send them an email isn't working? Because I just double checked my inbox and I realized I never got any confirmation letter. And I'm very sure I didn't accidentally delete it.Message Edited by cherish90 on 02-06-200707:38 PM

LOL. I've sent in my player. FINALLY found the Service Center (for those in KL who want to know, it's in Berjaya Amoda, behind Low Yat and opposite Times Square) after asking the shop I bought the player from.
And the guy who I talked to called their HQ or whatever and said that neither of the messages I sent (I sent 2; one shortly after I started this thread) were recorded/received on their end although I DID get the "Your message has been sent" page after clicking on the 'submit' button. And yeah, I used this email too. *confused* Maybe Creative doesn't work with Mozilla Firefox (the browser I'm using)? I think that's kind of lame, though, because FireFox is like practically as big as EI now and it's more user-friendly (the tabs are uber cool IMHO). Unless Creative has some sort of problem with Mozilla...
*cough*
ANYWAY...
Yeah, I did download the PlayForSure plugin (although I have no idea what it's for) and MediaSource STILL picked up my Micro as something like a pendri've.
Never mind, though. The guy I talked to - never got his name... - said that once you've upgraded the firmware to the latest (which is the one that needs all these weird plugins and makes the device an MTP [I THINK that's what it's called] device) you can't change the firmware back to the old one unless they send it in. So I'm sending it in. And I think they'll replace the software CD for me too, so that's all good.
Thanks anyway, Jason.
Cherish

Creative Zen Micro CD Drivers LOST!!!

I lost my Creative Zen Micro CD for about one and a half year already. Is there anywhere I can download the Media Explorer or the Media Source Organizer? I have downloaded all the drivers and application from the zen micro download links however it doesn't work right. It says it can't detect the mp3 and i don't know what else to do. I really need it bad as i already haven't update my Zen Micro for about one and a half year for now. By the way, I know that I'm not the only one that needs it.
Thanks in advance!!

Updates on my Zen Micro. I tried to do different things with the player by going to recovery mode and accidentally, I press the reload firmware option. I thought that I can upgrade the firmware of my zen micro, however, when I ran the firmware installation i.e Creative Zen Micro PlaysForSure Firmware update 2.2.02 Filesize : 2.32 MB or Creative Zen Micro Firmware ..0 Filesize : 2.03 MB, it said that it could not detect the player, so, there is none firmware in my player. Please, what should I do.. Now, not only i cannot?synchronize my songs, plus, i cannot even listen to the music.

Zen Micro installation problem - file "data2.cab" neede

Hey
Trying to install my Zen micro software when it says, " Please insert dist that contains the file data2.cab"
I have the installation CD so why is file not on it'sDan

It might be a problem with the CD, but it sounds an odd error to get.
You can of course download the latest drivers and software from the download page for your player, so this is probably the best workaround as well as getting the latest software.

Zen Micro - Lost Installation CD: Please H

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