Zen Sleek Photo no longer recognized

I have a Zen Sleek Photo 20GB, software version .5.0 - - My computers (PC and laptop) both recognized my Zen Sleek until Windows SP3 update. Since I have restored both back to before SP3 and WMP. Still not recognized. I've gone to the recovery mode on my Zen and done everything BUT the reformat. Now I've installed SP3 and WMP. Nothing hel
ps.
Creatives website says there aren't any new updates for me. I hesitate to reformat as I don't want to wipe it clean and then still not be able to add music, pictures, etc. The Zen does work great, just isn't recognized. I've read this same problem with other models and tried the suggestions, nothing works. Any new ideas? I dont' want to buy a new MP3/iPod. [email protected]

SheriMc wrote:
I have a Zen Sleek Photo 20GB, software version .5.0 - - My computers (PC and laptop) both recognized my Zen Sleek until Windows SP3 update. Since I have restored both back to before SP3 and WMP. Still not recognized. I've gone to the recovery mode on my Zen and done everything BUT the reformat. Now I've installed SP3 and WMP. Nothing hel
ps.
Creatives website says there aren't any new updates for me. I hesitate to reformat as I don't want to wipe it clean and then still not be able to add music, pictures, etc. The Zen does work great, just isn't recognized. I've read this same problem with other models and tried the suggestions, nothing works. Any new ideas? I dont' want to buy a new MP3/iPod. Thanks
Have you tried connecting to another computer? not yours maybe friend owns a Vista? You would not have to install ANY Creative software to check.Rear usb ports. Did you have WMP prior to the SP3 update? I know that is a special cord for the player ( i own a sleekphoto) are you using the cord that is made by Creative & not a generic one?The genreics can damage your device. Did you reinstall WMP?You won't need to buy another player since it works.

Similar Messages

Zen Sleek Photo, the longer I own it, the more irritated I

I've had mine for maybe /2 years now, and I am starting to desire an MP3 player that actually works smoothly. Sometimes the screen freezes and makes songs skip. Half the time, the sorry software known as Media Explorer freezes and will not let me transfer my music. I tried Media Player for transfers, and it does not even "see" my Zen. And none other of the Creative programs can get around this problem for some reason. Theres a couple gigs of music on my computer that cannot be transferred because of "Unspecified Error"s occurring. I've tried shortening file names, posting on here, numerous resets, and nothing works. Bit rate does not appear to have anything to do with it either, as all the songs that will not transfer do not share a uniform bit rate.
Next, has Creative ever offered any type of Update for the Zen Sleek Photo?
No.
To date, I've never seen one. Unless someone can show me otherwise. This appears to be the blacksheep of the family, because there is practically zero support for this thing. I would imagine that the majority of the problems I've had could be fixed with a simple update, but I may try to pee a hole through a rock instead. At least I know thats possible.
Zune, you're looking pretty good.

SheriMc wrote:
I have a Zen Sleek Photo 20GB, software version .5.0 - - My computers (PC and laptop) both recognized my Zen Sleek until Windows SP3 update. Since I have restored both back to before SP3 and WMP. Still not recognized. I've gone to the recovery mode on my Zen and done everything BUT the reformat. Now I've installed SP3 and WMP. Nothing hel
ps.
Creatives website says there aren't any new updates for me. I hesitate to reformat as I don't want to wipe it clean and then still not be able to add music, pictures, etc. The Zen does work great, just isn't recognized. I've read this same problem with other models and tried the suggestions, nothing works. Any new ideas? I dont' want to buy a new MP3/iPod. Thanks
Have you tried connecting to another computer? not yours maybe friend owns a Vista? You would not have to install ANY Creative software to check.Rear usb ports. Did you have WMP prior to the SP3 update? I know that is a special cord for the player ( i own a sleekphoto) are you using the cord that is made by Creative & not a generic one?The genreics can damage your device. Did you reinstall WMP?You won't need to buy another player since it works.

Zen sleek photo drivers not recognized by computer

I have a zen sleek photo that is not recognized by my laptop. I've reinstalled the software 3x and it still gives me a dialog box stating that "an error occurred in the installation of the device.the data is invalid " The software works in my other 2 desktop computers. I had the same situation happen with my zen
micro and I had to edit the registry. I was hoping somebody know the link on that fix. I got it on this board.
Any advice would be geatly appreciated..

branded34,
Go to the Microsoft website and download this patch.
http://support.microsoft.com/kb/80509/en-us
Run the patch and try installing the software again.
Jason

Zen Sleek Photo gets USB DEVICE NOT RECOGNI

I have ZEN Sleek Photo which i use for about a week now.
Today I connected the player to the computer and got
"USB DEVICE NOT RECOGNIZED" window in Win XP
and the Zen Photo froze.
Disconnected it, reset it using a pin, then turn it on and it's "re-building library"
It works good as a player but i can't connect it to the computer.
Tried restarting the computer, restoring the windows to a previous day, connected to all possible USB ports nothing hel
ps.
Hope for an answer
Thanks in advance,
Danny
UPDATE.... PROBLEM SOLVED.. LOOK BELOW.. FRED'S SUGGESTIONMessage Edited by dindia on 07-24-2006 2:49 AM

fred38 wrote:
Hi i had this problem too and the solution was amazingly simple. (I found it by searching on Google for ages!) Turn your pc off and then unplug it from the mains for approximately 30 mins. I know it sounds crazy but apparantly static electricity can cause problems with usb devices particularly if you have your device already plugged in to USB port-Windows forgets its there! After 30 mins plug your pc back in to the mains and voila! your Zen will be recognised again.
2:44 AM : After 30 minutes of trying to fall asleep with no success turned on computer and connected the Zen... Didn't have much expectations, but IT WORKED! IT REALLY DID! WINDOWS FOUND THE DEVICE CORRECTLY AND EVERYTHING IS WORKING NOW!
THANSKS FRED!
Danny

ZEN Sleek photo not recognized tried everything HEL

i bought my zen photo sleek today, the software installed, the device was recognized. I started transferring files which stopped at file 97 and didn't do anything. I clicked cancel which made the tranfer window freeze and not respond anymore. Task manager didn't open so i rebooted my computer. After this the device wasn't recognized anymore. since then i've tried EVERYTHING i could find on this forum but failed. all setting seem to be ok, i reinstalled al the software twice, downloaded the hotfixes etc. nothing works. I mailed customer service and am wiating for a reply, anyone any ideas in the meantime ?

general_tomorof wrote:My firmware is version .0.0eaifaik, for the zen sleek photo there is no v2.xx..the release was only few weeks ago, so the firmware is very new and maybe not full functionable on all pc's.and it is not possible to update your firmware without connection to your player..Edit: i already installed WMP0
Apologies, I just noticed this was a Sleek Photo, rather than the original Sleek.
I'm guessing the Sleek Photo must be PlayForSure, so for some reason Windows is not picking up the MTP device driver. You can try forcing Windows, through Device Manager, to look in the directory C:\WINDOWS\INF where the MTP driver information is located.
Failing that, have a look at the link "problems with connecting using MTP firmware" in the FAQ post.

Creative Zen Sleek Photo Firmware Download does not recognize my pla

My Creative Zen Sleek Photo recently froze up. After restarting it, the "firmware problem" screen popped up. After reading up on it a bit, I decided to first clean, then reformat, and then reload the firmware. Everything went smoothly until I went to load the firmware back onto my Zen.
For whatever reason a screen pops up that says that my device is not connected to the computer, when it, in fact, is. I have tried several things including uninstalling Windows Media Player and repeatedly cleaning and reformatting in hopes that it would recognize it.
I have had no prior problems with the computer recognizing the device and I have loaded quite a bit of music onto it through this computer. Can anyone please help? Any more ideas? Anything will be helpful and appreciated. Thanks?

HelloHave a look at this thread http://www.anythingbutipod.com/forum...ead.php?t=6328?I had a similar problem with a Zen Sleek Photo and I am sure that this was the thread I used to recover the player when a firmware upgrade failed. Regards?

Zen Sleek Photo Installation Wo

Hey guys, I just bought a Creative Zen Sleek Photo MP3 player and i'm having trouble installing the driver. After plugging it in, windows detects the new hardware and goes thru the installation process the driver. At the end it tells me:
"Cannot install this Hardware.
There was a problem installing this hardware.
MTP Device
An error occured during the installation of the device.
The required section was not found in the INF."
There are only two INF files, one located in the root and one within Walmart/Files. I manually directed the installation wizard to both directories but the end result for both is the same. Nothing Happens.
Just wondering if anyone has encountered a similar problem or if there is a fix around for this?
Cheers
(winxpsp2)

Hello, I have had the same problem and had great help when I emailed creative.com. They recommended I uninstalled the software, disabled my broadband and disabled my spamkiller and security packages. Once I had done this I reinstalled and now my player was recognized immediately. This had never happened before. I now can download. Hope this helps Forgot to say also I had to make sure I had windows service pack 2.

Zen Sleek Photo and Audi

Hi everyone. First let me say for the millionth time how much I love my Sleek Photo. It puts the iPod to shame period. I love my Zen Micro, but my heart belongs to the Sleek photo. it has everything I wanted and more!
My question is, how long will it be before this player is compatible with Audible? I'm using my Zen Micro for now, but want to make the Sleek photo my main player for everything. It has bookmarks so I assume, but we know what assume means:smileyvery-happy:, it will be compatible with Audible.
This is a dumb queastion, but can I not just download the Zen Sleek Audible firmware? I won't with out confirmation of coarse, but except for the photo part are they not basically the same player?
Thanks Creative for this wonderful player. You really do listen to us!:smileyvery-happy:
Judi

DM,
Thanks. I mentioned when I posted that question that it was stupid to ask. I should know better, hey I thought I should at least ask. I know you all think I'm whiny for buying a Zen that is not yet Audible compatible, but this player is just wonderful. I still have my Micro, which is great also, but I'm hoping the Sleek Photo will also be Audible compatible. A tech at Audible told me that if the ZSP has bookmarks it will no doubt be added at some future date. I hope so. Thanks for answering, you are one of the most knowledgeable posters on the forum and I thought I'd get a response from you first.
Have a great weekend!
Judi
Very proud owner of a 5GB Zen Micro & a 20GB Zen Sleek Photo!:smileyvery-happy::I
Message Edited by quidditchseeker on 02-04-2006 04:32 AM

I-Trigue L3800 + Zen Sleek Photo remote problem

Hi !
Please anyone tell me what to do to make my remote fully working with Zen Sleek Photo player (changing tracks, mode,...etc), ..Don't know why, but I can just control sound level with remote now, .....
//I connected speakers to the player via headphones socket.
thanks for any help

Taral88 wrote:
Hi,
I just bought a used ZenSleek photo 20G for my dad (67 year old guy who wants to listed to audiobooks), but I cannot get the device to connect to my Vista-run 32bit HP laptop.
Here's the strange thing: I have a ZenSleek Photo of my own (at least 2 years old) that works perfectly. I plug it into my laptop with the same cable, in the same USB port, and the computer automatically opens the organizer for me to put stuff on the player.
Both players show a Firmware of .0.0.
I've tried hooking up the *new* player to my husband's desk top (also Vista) and it doesn't recognize the player either. I've downloaded all the new Vista 32bit drivers again. I have WindowsMedia Player . I've also reformatted the player and rebooted it. The player is charging when hooked up to the USB, so something seems to be connecting, right?
I've been reading about Vista/Creative incompatibility a lot, and am wondering if I need to find a computer with XP and Window's Media Player 0 to play around with firmware on the new player. But why would my Zen work great and this other player that is exactly the same model not?
Have I just bought a piece of junk? or is there something I need to do?
Any suggestions are welcome.
What does Device Manager report on the device? I would not mess with the firmware just yet. Did you have the Creative software on the computer before or did you install it trying to get recognized? It should be recognized on Vista without any other software installed. Does the player turn on when you connect it or does the battery icon just flash for charging?

Zen Sleek Photo - Compatible with iPod accessories

I can't seem to find the accessories for my Zen Sleek Photo that I've had for a couple of years. I didn't jump on the iPod band wagon because I didn't care for iTunes. My main question is that are the iPod accessories compatible with my Zen Sleek Photo I'm looking for a docking system with speakers for my Zen Sleek Photo.

scottjg24 wrote:
justaguy,
The Zen Sleek Photo does NOT have a USB port but has a slot that is similar to what Apple iPod(s) use (40 GB - 80 GB iPods - not Nano & other Apple mp3 players.
when I wrote USB port, I meant that whole long slot as that's the USB portion you connect to your computer..... I thought you be clever enough to understand...hmm...nvm....Message Edited by justaguy on 2-03-200703:37 AM

Charging Zen Sleek Photo by

Does anyone know how long it takes to fully charge the Zen Sleek Photo by a USB connection? I know the manual says it only takes 2 hours, but that's if you use the power adapter. I brought my Sleek Photo and the USB cord to work today to charge it up, but not the power adapter becuase I thought the USB cord would be sufficient. I've had it hooked up for over 2 hours now and the battery indicator hasn't even changed. Is this normal for charging through USB?

Thank you for your response. 4 to 6 hours and more for a full charge? Wow, I'm not going to forget to bring my power adapter then if I need to charge it in the future. That's basically a full work day. I have Zen Micro and it always charged from the USB fairly quickly. I was wrong to assume the Zen Sleek Photo would be similar.Message Edited by py258 on 08-03-2006 07:3 AM

Zen sleek photo questions re: connect

[Zen Sleek Photo]. Is it possible to operate the device without installing the software. I'm considering removing the software because it is taking up too much space and not being helpful. I would like to use WMP, not sure which version, because that's where all my music is anyway. 2. how can i install drivers, etc if the device is not recognized by the computer, and in the instatllation process, this is a definite step. and how can i install updated drivers before connecting the device if this is also the case?3. what is the point of trying my zen on another computer if all the music i want to load onto it is on this computer, and that would mean installing the software first on another computer and that's not really feasible.
should i install the play for sure cd and forget my music is in WMP, is this program more suitable for dealing with these devices?

shotgunxmessage wrote:
it's actually sold in some stores in Singapore (Creative's headquarters, therefore-all products are available to them first). If their smart, they'll release it by November, I know too many people who prefer the iPod to the Zen Sleek simply because they want it to be color. Color sells.
I have never seen it in Singapore. Also, we don't get all the new stuff. In fact, I haven't seen an actual Sleek, much less Sleek Photo. However, we do have the Microphoto.

Zen Sleek photo is great but has terrible softwa

Ok, Im posting this for one reason. The software to edit,transfer, compile playlists, or do anything for the Zen Sleek Photo is horrible. It is very long and tedious to do one simple change. Don't get me wrong I love my Sleek Photo. its great. But editing songs and making playlists in the creative mediasource is really horrible. I had a Zen Micro and it had Creative Mediasource as well, but It was different. It allowed me to veiw all the tracks at once, or all the albums, or all the artists and showed them to me AS THE WOULD APPER IN THE PLAYER. The Sleek Photo has the folders of the music and it is really hard to keep track of your newly transfered music and maybe not yet correctly labeled stuff if you don't know it doesnt have an artist or something. I was hoping someone could help me out? tell me that im stupid and say there is a preference you can choose, or hey here is some third party software, it works great.
That would be wonderful
thanks

No one at all?

Zen Sleek Photo Connectability Is

I've just recently discovered a problem in the performance of my Zen Sleek Photo. The problem is every now and then when changing songs the player "lags out" and it takes around 20 seconds for the next song to start playing. When the song finally starts playing, it plays little bits of the previous song every now and then. So I decided to go into the recovery mode and do a disk cleanup and reboot it. This apparently caused a whole new set of problems...
Besides the 3/4 of my songs being removed, and the player not displaying what songs are playing, my programs dont seem to recognize the player anymore. So when i connect the player to my computer via the USB connection, my computer is recognizing it, but the Media Explorer and other Media-based programs arent registering it. After looking around in the troubleshooting section of the creative website, I decided to reinstall the program that came with my player. This didnt help anything. So after looking around the website more and searching through the forums, I found myself at a complete loss as to what to do. I apologize for this becoming a novel, but I felt that the clearer I was on the issue, the better help I could possibly get. So if anyone has something to share about this, I would appreciate any help I could get.
EDIT: The previous problem is still occuring, even after the disk cleanup.Message Edited by Datte on 0-0-2006 :02 PM

probably, but with the no connection issue, its hard to take a risk that requires a connection to the computer via USB

ZEN Sleek Photo & Windows 2000 p

I have recently purchased a ZEN Sleek Photo (firmware version .0.0e). I bought this from Argos, where it states quite clearly in the catalogue "Minimum PC specification Microsoft Windows 98SE/Me/2000/XP..." After finding the software refused to install on Windows 2000, I contacted Creative. Customer services refused to help, and I found their general attiture offensi've. On contacting Argos, their reply was "As it states on the website I can confirm that this item will only be compatible with operating system Windows XP and later systems." Well thank you Argos. Verry helpfull after already stating it works with Windows 2000!
I have found a latency driver
http://us.creative.com/support/downloads/download.asp?DriverLang=033&searchString=+P4S_PCDR V_US__0_00.exe&Image.x=26&Image.y=3
This and WMP9 work with the player under Windows 2000, except that the track numbers are all -. I have found reports of this being a fault of WMP9. I then tried winamp, as it apparently works with the Sleek Photo.
http://forums.winamp.com/showthread.php?s=9d604eed60033b9e5de774d3d597078d& threadid=238885&perpage=40&highlight=&pagenumber=3
It will not show the player at all (even after reinstalling drivers and winamp).
Can anyone help? I've no idea what to do next, and the player is currently a very expensi've paperweight.

I don't think this is going to help but here's what I've experienced with winamp:
I'm running xp/sp2. I was using winamp 5.2 and it would work with my zen touch and also with my iri'ver h0 (even though it would take a real long time detecting my iri'ver). Then I switched to winamp 5.24 and it wouldn't detect my iri'ver anymore, in fact, for some weird reason, winamp figured it was a cd dri've... Can't say if 5.24 worked with my zen touch since I didn't try it but it definitely didn't with my iri'ver. When I switched back to version 5.2 both players worked alright. Maybe somebody else knows if your problem could be a bug in the new version? There definitely is one with my iri'ver.

Zen Sleek Photo no longer recognized

Similar Messages

Maybe you are looking for