Zen Sleek: Software not work

well i just received a Zen Sleek today for Christmas and so far the only problem im having is that the software is not working on my computer. I think the CD ROM Dri've on my comp is messed up so I was just wondering if there was some way I could download all the software I need for my Zen Sleek... The media explorer thing, the mediasource, and w/e else I need. Ive been looking around this site and haven't been able to find what I need.
thanks in advance for the help.
-Katie

Scuba_Kid wrote:
thank you so much! now i have another problem though...i tried to install the Playsforsure CD on my computer, but it says I need Service Pack or higher. im on the microsoft website looking for it and it told me to download the automatic updates for windows XP, however service pack is not on the list of updates im downloading, like microsoft said it would be. is this Playsforsure CD necessary for my mp3 player?
Not necessarily. It's only necessary if you want to use PlayForSure compatible subscription music e.g. Yahoo Music Unlimited, and/or if you want "driverless" support on Windows XP.
The v2 firmware will mean you can ONLY use the player with Windows XP (+ SP/2 + WMP0) PCs.
If you don't need this stick with v.
if so, does anyone have a clue as to how i can download Service Pack ?
Windows Update should prompt with Service Pack 2, as this is the latest. SP2 is better to have.
also, the first thing im supposed to download on your list is not listed under downloads for Zen Sleek.
Ah! I was forgetting you have a Sleek. Hmm... look under another player like the Micro, although there's a possiblity the earlier drivers won't work for the Sleek.
If not, you'll have to try and resolve this problem with your CD-ROM dri've.

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