Zen touch software killed my co

the day i recieved my zen touch i installed the software that came with it which was about a week ago now. A couple of days ago I tried to connect to Realplayer to rip my music becasue it is much better than the creative software. As i went to open realplayer i noticed that it would freeze right after it started. I contacted Creative through email and was told qoute "the only thing that happened is that when installing
the MediaSource Software your preferences where switched to MediaSource.
In order to correct this, you will need to uninstall and reinstall
MediaSource. NOTE: that when reinstalling MediaSource you will be asked
if you want MediaSource to overtake the similar functions of other
software. You will need to select NO when this option appears.
Best Regards,
James
Thats great becuause first off I dont get the option to set priority when i uninstall then reinstall the software. And secondly after doing so realplayer still doesnt work and now neither does my zen software. And thirdly now that i reinstalled i get a message stating that Error number 0x8004020 an event was unable to invoke.... anyways now i can not reinstall the software to even connect the zen to the computer. SO now i am stuck because i did a system restore with no evail and cant completely unistall or reinstall ANY of the software makeing my zen touch a paper weight. hope someone can help because aparently Creative cant.

in addition i have also used the procedure on your site "unable to invoke subscribers... setup will terminate" tutorial and it did nothing I just want to know is there anything i can do since i have literaly tried everything. This problem doesnt only concern me though since this 0x8004020 problem is associated with other software from creative. IF anyone has had this problem i need to know how to fix it because im just getting frustrated with this whole situation and the lack of support from creative is giving me second thoughts on their products and customer support.

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Zen Touch Software Is

Have a .0.03 Zen Touch 40gb with XP Pro sp2.
Loaded complete software package from provided
CD before connecting the device. When I connect
the Zen Touch via a confirmed working USB2 port,
I get a "hardware is connected and ready to use"
message, Device Manager sees it with no issues,
yet NOMAD Explorer and Creative MediaSource don't
recognize it. I get a "device is not connected"
message in both programs. What gives?

SSR wrote:
This means the player hasn't been detected. Have a look in Device Manager to see if it's listed without error, and with a driver version (which should equal those that have been loaded).
Yes, but as I said in my original post, the computer is seeing it with
no problems. It's the Creative software that's not recognizing it.
Battery is fully charged.Message Edited by stanzibar on 2-28-2005 02:42 AM

Zen Touch Software Problem!!

Hi!
I've still got this old problem with my zen touch. I did some backup of my own files and copied them on my zen touch. Now that I need this backup I can't get any access to my data files on my Zen Touch. I have no problems accessing the music files, but when I try to get my data files windows explorer is loading and loading... and then loses the connection again. I tried some other software under linux with the "libnjb" Library. And I had success with Gnomad2, but this stupid app obiously isnt able to show the subfolders, there are all the files, but without folders --> pretty anoying. And its quite interessting that Gnomad2 has no problems accessing these files, I can even copy them etc. Do you have any experience with alternati've software accessing the DATA FILES? I cant believe that creative doesnt offer its own software... because windows explorer doesnt work at all! The Media Source works fine as well!
Thx a lot
Giovanni

If you haven't tried, make sure you have the latest drivers and version of Nomad Explorer.

Zen Touch Software

Hi there,?The other day my computer died, so I had to re-install the OS and everything. I've searched everywhere but I cannot find the software CD that came with my creative Zen touch MP3 player. Is there a way I can get a new copy of this disc?CheersSeventhson

Hi Seventhson,
You could contact Customer Support to enquire about a replacement CD, but you shouldn't really need it. We have files available on our Downloads page you could use, just click on Support -> Downloads. Your player is listed under MP3 Players -> ZEN. You can get the driver, application (MediaSource Organizer), and the MediaSource plug-in.
Cat

Zen touch software for

Does anyone know if there is software for my mac that will allow it to recognise my Zen touch?

<a href='http://www.wentnet.com/projects/xnjb/index.html' target=_blank>XNJB[/url] I think is what you need. Currently it works on OS X 0.3 (Panther). Check it out and give support.

Zen Touch software iss

I've been trying to install the driver and MediaSource for my Zen Touch onto my Dell laptop from the installation CD, but everytime I start it, it says that it has to shut down for some reason or other. I tried downloading the Creative MediaSource from your website and was able to install it, but now, when I dock my Zen, it never picks it up and allows me to transfer files, etc. What do I do?

In short, you need to:

- Download and install the latest Creative MediaSource Player/Organizer 3.30.2 from your product download site.
- Download and install the latest Creative Zen and NOMAD Jukebox plugin 2.00.9 for Creative MediaSource from your product download site.

Creative Zen Touch Software Install Er

Just received thi today. Start the install, gets almost to the end and the following error occurs:
CTRegSrr Error
Missing File: \Creative\Shared Files\PDEJB.pid
I hit okay, and it continues but it never asks me to plug in the machine or anything. It tells me to reboot, I do, try to launch the program and it states that the program directory cannot be found.
Any ideas?

pagancub,
I have a Zen Touch 20gb and I know your problem. I had exactly the same one. It is an currupted file on the cd or possibly or maybe in a temp folder on your HDD. You should go to Nomadworld.com and download Nomad Explorer, then it should find it without any problems. Also, download the lastest drivers etc. and install them according to the directions on the sitea nd you'll have no problems
Wilco

Zen Touch software and AC adaptor compatible with Vision

I just got the Vision: M and I'm wondering if I can use the software and AC adaptor I got with my previous player, the Touch with the Vision: M.

Hey There,???The Zen Vision M runs on a 5V DC Power Adapter running at 2.5A so i would not recommend it as it could seriously damage your battery and void your warranty. I am not a professional but this is from my basic knowledge of electronics. Hope This Hel
ps.
PS. If you are looking for a DC Adapter, they have many at a reasonable price on eBay. =)

Zen touch - software for finding duplicates in libr

After buying my player and putting 800 tracks on there so far I have found that I have a lot of duplicates of songs. Some are ones I want (album version v li've version of songs) but sometimes I have exactly the same recording a few times. I mean who wants 4 versions of Dead Ringer for Love? (some people don't want one version of that!). I suppose this has mainly happened due to loading compilations on the player but now I need to find some effecti've software to help me find duplicates.
I can use Mediasource and just sort by the song title and then manually check for the duplicates but I was hoping someone can advise a better way.

Itunes is the worst prog ever!.. I used it to transfer some songs to my dad`s ipod, but it took so long time. Snd to just import music to the the library took 9 hours!!!! And you cant even drag and drop music files.
And a friend of mine who got the ipod mini bought the redchair software. because itunes was so terrible.
The creative mediasource is much better.. go on Creative!!Message Edited by ut_king on 02-09-2005 :47 PM

20 gig zen touch software not able to load

I've had the problem of everytime I tried to install the sotware I get this message:
"application failed to load because LZ32.dll was not found"
So I called tech support and they said it was a windows problems and I needed to reinstall windows, well I have a fresh new windows, deleted the old ones and it still doesn't work.Since I'm obviously not gonna get the software to load no matter what, what all software Do i need in order to use this thing? Is there anyway I can get it to install some other way, I have tried everything, Please help me., I'm so frustrated I'm about to throw this thing out of a window!
thanks,
scott

Duplicate thread.

Zen Touch - Moving files to PC without drivers and software install

I think I've heard about some firmware coming to make it possible to
move files to any computer with Windows mediaplayer installed,
without having to install the Zen Touch software or drivers....
Is this true? Is it out?
It would be awsome if I could move files and music between
computers with my Zen Touch. I must say I was a bit dissapointed
after reading that I could only do it through the software...
Message Edited by Tophe on 02-02-2005 0:44 PM

Kinda. It won't appear as a dri've letter, but it will appear as a device in Windows Explorer. I'm not 00% certain if this will allow you to copy data to it (perhaps someone out there with a Zen Micro can confirm?). It'll also only work with a PC that has Win XP and Windows Media Player 0 installed. But aside from those issues, it's a form of driverless support.

CREATIVE ZEN TOUCH - CUSTOMER SERVICE WONT H

CREATIVE, i will never ever buy another product from you again and will encourage all others not to buy from you because of your poor customer service. My problem is not with the product as such, i own a Creative Zen Touch and until about?6 weeks ago everything was going fine, when i formatted my harddri've. It was then i relised i had misplaced my Zen Touch software CD, so as you'd expect the first place to look would be this website.. off i go looking around the store and customer support, i even sent an email.. to be fair i did receive an automated response about tunring off the Zen and trying again (useless when i need a software cd howevere), so i waited a while (a week) to see if they'd reply - which they didn't. So, i then sent another which ended with the same result., and then again with the same results. Just now i finally called customer support (paying intl call-rates) and all i got was an automated response telling me to log onto the customer-support page on the website. ARGHH!!?Basically if anyone, ANYONE can please please tell me where i can get the Creative Zen Touch software CD it would very very very very very appreciated as i go on holiday in two weeks and i don't really want to fork out more cash on an I-Pod or I-Pod alternati've (never again will i buy Creative). Angry-customerMessage Edited by angry-customer on 03-29-20060:46 PM

Clearly, this is not true.
Despite seeing everywhere that "firmware available via USB from creative.com" the Creative Sleek Photo has no firmware that is available online anywhere and when you ask, everyone from customer support talks to you as if you have 5 heads for even suggesting that it should be available like anything else is.
This IS ridiculous and I too, have no more interest in Creative products despite purchasing my last 2 MP3 players from this brand, I'm done with this mess. It's frustrating beyond belief that a simple fix turns into a huge fiasco all because the company has no real rhyme or reason for failing to offer any support for a product, instead forcing you to send said product in the mail to take weeks for something that otherwise take a few minutes.
Truly absurd.

Win98SE/Zen Touch probl

Can anyone help me with this :- I'm using the above O/S & player, all works OK with supplied software etc. - the only problem is disconnecting the player from USB port, causes the computer to lock up, and 'explorer' shuts down. With other USB devices I have, you have to tell the computer you are disconnecting the device, either through the supplied software, or an icon on taskbar. With the Zen touch software, there seems to be no provision for this, and mentions nothing in user manual or software help about how to disconnect player from USB port (Win 98 is not 'hot pluggable').........am I missing something? - ThanksMessage Edited by Koolstup on 06-6-2005 05:25 PM

I've had the same problem.... I tried to reinstall everything firmware and drivers and all that but it did'nt work.... you can try that and if that does'nt work you should return it and get a new one... It's a really good player when it's working but when it's not working it's crap

Zen touch unrecognized on comp after year of u

i plug it in and get the "this device can perform faster in a usb2 outlet" (unfortunately i only have usb but this has never been a problem before). I put new music on it in the last month but today when i plugged it in it's not being recognized by the organizer or explorer as being connected. the little bubble box asking if i want to organize now isnt coming up and i cant access it. i went into recovery mode and cleaned it up but still nothing. any ideas?

Have you changed anything on your computer? i.e. changed/updated drivers?
You may want to try reinstalling the zen touch software and drivers. There may also be a problem with the USB drivers on your computer.
Right click on the "My Computer" icon > "Properties" > "Hardware" tab > "Device Manager" > scroll down to "Uni'versal Serial Bus Controllers" and you should see different components when you expand it. Windows will tell you if there is a problem, but if want to be sure you can uninstall them (right click > uninstall), restart windows and the drivers will be installed again.

Develop software for connecting to creative zen touch and other devices not recognized by wind

hi there,
as a programmer i wonder, is it possible to obtain information of how to connect to usb-connected creative device (which is not recognized automatically by windows, as the zen touch) and how to communicate with it's is there any documentation about that available to "non-creative" ;-) developers?
the idea is to create a plugin (e.g. for musikcube) that enables the programm to access the files on the device.
i know there are third party companies that do provide software for connecting to e.g. zen touch, but i do not think that they have figured out every little bit by themselves, have they?
greetings and thanks a lot
asdf

Try this:
Download <a href='http://www.delldjsite.com/forums/attachment.php?attachmentid=444' target=_blank>this[/url] file. Extract it to whatever folder you like. Inside that folder run the file fixup.cmd. A DOS window will open up and start display messages on what its doing, when its done it will instruct you to remove the device from Device Manager and reconnect it.
Try this and see if it works.

Zen touch software killed my co

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