Zen Touch sync problem with Windows Media Player

Please can someone tell me how to get my zen touch to sync with WMP it worked fine until i was advised to install an update to it and it has stopped recognising it! I'm using windows Xp home and have the latest "plays for sure" firmware on the player, Also another problem i cannot install the creative mediasource software to the pc as its wants the player connected and it doesn't recognise the player either!!! the player is recognised in the device manager though can anyone help me please thanks in advance.

I am having a similar problem. I've upgraded firmware(2..0), mediasource(5.0.38), drivers(plays for sure), and Media player(), in that order. After each update, I checked how things worked. That's how I discovered I needed the next. With WMP 0, things were working fine, but I wanted WMP back on my computer. Since then, in CMS5 it takes about 7 minutes to load the player, at least 0 minutes (or sometimes not at all) to edit anything (tag info or playlist) and WMP hangs completely. I've seen that other people have gotten this combination to work with their Zen touch players. Is there something I'm doing wrong? Any ideas on how to fix this?

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