Zen V PLus 4gb inoperative after Firmware upgr

I upgraded the Zen V Plus 4gb to Firmware version .32.0 for Windows Vista 32 bit. After powering down, the player will not power up. The screen remains dark and it is not recognized in Windows Explorer or in the ZEN V Series Media Explorer. Using the reset button and recovery tool has no effect. Holding play while powering up has no effect. Trying to power up or connecting to the computer illuninates the play/pause and options buttons solid blue. Battery status is 80-90% charged. In Device Manager it is displayed as Player Recovery Device Class. Player is approx. six weeks old. Does anyone have any suggestions that would help revi've this player ?

I have that same problem, even without upgrade firmware, with my brand new player.
(zen v plus 2gb & win xp pro, sp2, wmp)
I found this only:
http://forums.creative.com/creativel...ssage.id=65582

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