Zen Vision M not connecting

?I've searched through everything I could find here and tried them all, to no avail. Here's what's happened. My Zen Vision M (30 Gb) wouldn't start when connected to 3 different PCs I use it with. I figured it needed firmware update or something, so I tried that, but all update tools say I need to connect the Zen. I tried clean up and formatting all to no avail. Same not connected issue. Then I searched through the forum and saw the exclamation point in device manager issue, so I uninstalled and then plugged it back in. No more exclamation point and it shows up in device manager, but none of the firmware update options recognize the Zen is connected (or Media Player 0 or ). Device manager says it's operating fine, but Zen Media Explorer, MP3 recovery tool, and Media player do not recognize it as connected. Since it's older, all Creative said was EOSL... Are there things I haven't tried?

Re: Zen Vision M not connecting,Thanks, I had thought I'd tried everything, but as it turns out, one laptop I was using that I thought had Media Player 0 had . I don't think my player was ever exposed to 0, but I rolled back one on a laptop to 0 and then tried the firmware updater I had saved on that laptop and it worked! I'm back in business!? Now am reloading about 25 Gb of music, but that's a pain I can deal with. I tried the different cords and as for OS, one is Vista, one XP Media Center, and one XP. All are up-to-date with service packs etc. I had just updated Norton 360 and I read somewhere that it can mess up USB ports, so that may have started all the fun. In the end, thanks to all in these forums as I never would have thought of rolling back Media Player and the other things I did. Kudos to all....

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Creative Zen Vision M not fully charging

(Creative Zen Vision M not fully charging( Hi, I recently bought a refurbished ZVM that doesnt seem to charging properly. When I first got it, it hadnt been charged in quite some time so the battery was overdead. My PC couldnt detect it when I connected it via usb and it didnt even start charging at all. I then connected it to a wall charger and it finally started charging. The strange thing is it never fully charges. I've charged it twice now, both times for at least about 2 hours, and the battery doesnt go more than 50%. And when I connect it to my PC to transfer songs, instead of resuming its charge, my battery runs out. Is this a case of a faulty battery? I li've in Australia and I bought it from the USA. I would prefer not to go through the trouble of returning it if I could. Anything I should do like leaving it to charge for an even longer time? Also one more thing I should mention. When I remove the wall charger and plug it back in, it takes the ZVM sometime to detect it, about 30 minutes or so, and start charging again. Any help or suggestions would be greatly appreciated.

I have the exact same problem. I just mailed mine in for repair today.

Windows Media Player 11 - Zen Vision:M Not Recognized Anym

I've installed WMP, which is told to be especially very well with Vision:M, and nothing recognizes my Vision:M now.
It's shown up as a Portable Device (with a new icon), with it's Name "Creative Zen Vision:M", I connect, it asks me what to do. Windows Media Player, Vision:M Explorer or firmware updater I've just downloaded doesn't see the player connected. Each time I connect, it appears to be something different on My Computer. Sometimes the device's name with ZVM icon, sometimes Zen Vision:M with portable icon. And it even thought it's a camera or scanner and put it there!
What's going on?

Any chance of posting or PM'ing me your wmsetup.log file? So far I've seen one and that was a total install failure, so isn't the same problem you had.
can6358p wrote:
But you can't f/w update if your player is not recognized
Anyway, I solved the problem by uninstalling the USB ports from device manager.

Zen Vision M wont connect to my PC after i've formatted my PC & reloaded Window

Hi.
My Zen Vision:M wont connect to my PC after I formatted my PC & reloaded WindowsXP.
Before this it was Ok. Now, when I plug in the usb it detects the player, but the drivers WILL NOT load. It shows up in system--->device manager--->? driver not installed.
I've tried,
-removing creative installation software (which came with the player)& re-installing..
-updating my systems BIOS & USB drivers.
-running regedit & ticking 'allow read' in USB's (as explained in creative troubleshooting)
-turning off my firewall.
I connected it to my sisters computer running Xp & it connected without problems.
Why wont it connect to mine
Jason

OK now, I am not the smartest computer dude and this is not the magic cure but it did fix my problem with WMP0 and Creative software not noticing the player and the driver having issues. I was also having issues with a new external hard dri've.
I tried everyhting to fix this thru creative support which did respond to all my inquiries thru email, but nothing worked. I mean nothing. Reinstalling software, WMP0, manually searching for drivers, deleting USB ports so Windows could reconfigure, pulling out all USB peripheals except mouse, BIOS settings and updating drivers on motherboard.
Now here is how I fixed the problem:
I bought a new USB 2.0 PCI card to stick in my motherboard from NEWEGG for 8.99 plus 5 bux shipping. It was a wing and a prayer, it was plug and play and so easy to set up. It auto noticed without having to install drivers, even though a NEC chipset driver set was availbale on the disc provided. It noticed it and said I was good to go. I was still apprehensi've upon plugging my ZEN in , but saw stuff I hadn't seen b4 then went to WMP0 and There she was saying lets play. Creative noticed it tooo and starting DLing tunes.
My external hardri've works great now tooooooooooo.
It was a SYBA USB PCI 2.0 card on NewEgg.com and it got here in 4 days. 4 external and internal port and is 5 star rated by over 60 revieewer that bought the product. If this does not work u are only the 5 percent restock charge and so all u would lose is about a dollar.
Please let me know if this is of any help for anyone out there. <IMG height=6 src="http://forums.creative.com/i/smilies/6x6_smiley-very-happy.gif" width=6 border=0>
And no I do not work for SYBA, but just so happy that I finally got all my stuff to work. Seems a lot of people out there have the same exact problem as I did.

Zen Vision M 30gb Connection Prob

Hello,?After using my Zen for months without any problems, yesterday, I couldn't make my player recognized by either Windows Media Player or Zen Vision:M Media Explorer. I made a big search on the internet, found too many posts, followed the instructions and nothing happened. - My operating system is SP2 installed Windows XP.- My Zen is fully charged.- I tried all 6 USB inputs.- I also tried three different USB cables.- In Device Manager, I can see my Zen with the name "Creative Zen Vision:M" under the Portable Devices category. No problems, no question marks, no conflicts...- I made the "Permissions for Everyone" change from Registry. People recommended me to install the latest firmware but it also says "your device is not connected". Then in another forum, I noticed that some people are experiencing problems with Media Player . I tried to uninstall it but couldn't do that, too! I tried to rollback the drivers, nothing happened. I tried to delete the files and registry keys, nothing happened. I tried to install Media Player 0 on , of course nothing happened. I want my Zen back! Your suggestions will be very much appreciated. )?Thanks,Ozan.

branbran,
Based on your description, it would be advisable to get in touch with support. Check the "Support" folder on your installation CD for Customer Support contact details.

ZEN VISION:M Not recognized!!! Please He

I just purchased a Zen Vision:M. Before this I had a Zen Microphoto. I have installed the software for both (the Microphoto software has been uninstalled). The Vision:M is not recognized by my computer. When I plug it in, the "Found New Hardware Wizard" pops up and I get a message identifying the device as "MTP Device". It is not recognized in the Creative Media Explorer or Windows Media Player .
I had the same problem with my Zen Microphoto. Both players work fine on my other computer. I've only had this problem since I did a fresh installation of Windows approximately month ago. The players worked fine before I did this. This leads me to believe that the problem is software-related.
I have seen topics in the forum about this, but I cannot as of yet deri've any viable solutions from them.
Any help would be greatly appreciated!
Thanks,
M Glynn
I am using Windows XP Home Edition w/ SP2Message Edited by MGlynn on 0-30-20070:28 PM
Message Edited by MGlynn on 0-30-20070:34 PM

JustExtreme,
As the red announcement at the top of each board details, this is not a support forum. This board is intended for user interaction.
Check out this thread and the knowledgebase articles it links to for some useful tips on connection problems:
http://forums.creative.com/creativel...ssage.id=73478
Cat

Zen vision M not detected by softw

I have had my zen vision for a while and it worked fine but when i went to install windows media player the update for wmp failed and then the player was no longer detected so i tried uninstalling and reinstalling windows media player 0 and i also reinstalled all the creative software but still it isn't detected.
I have the latest firmware and I have tried changing permissions for the usb in the registry. The weird thing is that the zen vison M appears in the device manager under windows portable devices and it doesn't have an exclamation mark beside it or anything so it is working fine. However no program is able to detect it zen vision m media explorer, winamp, real player, media monkey,windows media player all give the same messsage that no device is detected. Whenever I plug it into the computer the option box comes up asking me what i want to do sync using media monkey/windows media player/ creative media source etc but when i select an option it opens the program and it says the player is not detected, which is extremely weird given that windows seemed to detect it a few seconds before and bring up the appropriate options. The charging icon appears on the screen and it charges but the docked screen never comes up. I think it is probably the software. I am running out of things to try and any suggestions would be appreciated.
I have been to the downloads page for it but i cant install the new creative media source as i get a message saying no player detected but i have installed all the newest software other than this.
I think my software is seriously screwed up although then again it might be the player Im not sure.Message Edited by aaahhhh on 0-08-200704:00 PM

Been Fiddling with it all day and now I finally managed to get windows media player installed i go into device manager and there is an exclamation mark beside the player but when i go to update driver i get the message class installer has denied the request to install or upgrade this device. I'm not sure if this is progress but at least something has happened.
PS i had the latest firmware installed before i installed wmp so this is not my problem.Message Edited by aaahhhh on 0-09-200702:44 PM

Creative ZEN 4GB is not connecting with

Hello Everybody!
I've bought CREATIVE ZEN 4GB mp3 player, and after some two months, i can not connect the player with pc. So i reinstalled my windows, because i thought it was some problems with whem. After installation, everything worked twice, and then, is the same problem happened. So i reinstalled windows a second time, but doesn't matter, how many times i reinstall them, it's same problem. After that, i've tried to contact costumer support, but all they tried to help me, was unsuccessful. So few weeks ago, i deleted the MTP Device from "device manager" And now, all the time i have a bubble on the left lower side at the screen, with a note: "Found New Hardware: MTP Device" And i can't turn it of, every time i do that, it shows again. At device manager, on MTP device i have yellow exclamation mark. When i'am trying to update driver, i have this error: There was a problem installing this hardware: MTP Device.
This Device Cannot Start (Code0)
The only thing i can do, charge my mp3 player. And sometimes i using the player on the really old computer, and its works properly, but the worst thing, that the old computer is not mine anymore, so i can't do anything with a mp3 player.
So if someone, has problem like this, and someone, who resolved it, please help me. I like this player very much, and i dont want to change it.
Thank You!

Yes, it is possible. On the right hand side of the player is the slider to turn on the player, push the slider upwards to the lock position and the screen will turn off. That is the Hold mode. At this mode, all the buttons would be inaccessible to prevent accidental pressing of the buttons. This is the mode to use when you are just playing music and do not need the display.
To unhold the player, just push the slider to the middle position and all the way down to turn it off.

Zen Vision M NOT RECOGNIZED BY COMPU

i ahve widnows xp service pack 2...
my ipod works on my usb stuff so this thing should to, it wasnt charged out of the bow which was kinda pathetic but then I let it charge for 8 hours overnight and this zen still wont turn on and it still wont recognize my player,.

Just recently my Zen Vision:m? crashed and left me with nothing except 55 out of 3000 songs. All video, personal files, video and recordings are all gone. It wont completely rebuild which truthfully,?I?think,
Is the problem. Only goes about 25% then goes into the startup. Computer will not recognize it now. I didnt do anything different with it upon previous use, it just decided that it didnt want to function properly. I can't finish this deployment without it. Can some one help?

Zen Vision M Not listing all tracks in alb

I bought a Zen Vision M (30gb) Sunday. I've loaded about 60 CDs so far - about 24 gb left. I discovered today that on a few albums not all tracks are listed. The tracks are in the player, because I can find them and play them via playlists. But they don't show up under album or artist. Is this a bug? If not, how do I get the album to list the complete contents?I'm new to MP3 players. Thanks,?Mark B.

Bruntonma wrote:
I bought a Zen Vision M (30gb) Sunday. I've loaded about 60 CDs so far - about 24 gb left. I discovered today that on a few albums not all tracks are listed. The tracks are in the player, because I can find them and play them via playlists. But they don't show up under album or artist. Is this a bug? If not, how do I get the album to list the complete contents?I'm new to MP3 players. Thanks,Mark B.
Check the number of the characters of the wiles which are not included. I'm really not sure if it has a character limititaion..... and tell me if it works or not cause i'm curious about the problemMessage Edited by evrim on --200608:23 PM

Vision: M not connect

I literally got this thing today, really excited, and I charged it up as it said, and installed the software. I did everything correctly. I try to connect to my pc and I can't exactly register my product. No biggie. Well, yes. A pop-up DOES come on when I connect my vision:m, however, when I select the explorer program to transfer files, the program states that my player is not connected. IT IS.
I have reinstalled the software three times, I have tried different usb chords, I have tried different usb ports. I have spent the last several hours trying to connect, and nothing. PLEASE help me. Every time it pops up, and every time the explorer program won't let me send anything to my player. Same goes for WMP.
Do I have a defecti've unit's Have I done something wrong?

I'm having the same problems as phoenix has. I installed using the Creative install disk, and it doesn't work. I installed and re-installed twice. I go into media source and it says its not connected.
When I plug in my ZV:M, windows makes a double connection sound, then when I check it out by clicking on the symbol that pops up near the clock; it says a device is connected but its not recognized. I have . ports all around, so it gave me the disclaimer that it'll transfer slower, which isn't a problem for me just as long as it transfers. So i'm guessing that I don't have the right driver installed so that the ZV:M could be recognized? What do I do?
Also, I don't have SP I believe on my PC becaused when I tried to install the Window Plays For Sure program, it said I needed at least SP to use it. Will not having SP cause my PC not to recognize the ZV:M?
Thanks!

New Zen Micro will NOT connect!

Hello all,
I just bought a Creative Zen Micro player. I installed the software, charged the battery to full and guess what.....the Creative software does not recognize my player as being connected. And yes, I've checked device manager to see if it appears. It does, with the correct name and everything. So what is the problem? I've read other messages on this forum about this problem but it usually seems to be a problem after installing a new version of firmware. But this hasn't been done in my case because I haven't been able to get the stupid thing connected in the first place.
I'm confused as to what to do next. I've tried resetting it by removing the battery and then holding the power button but this hasn't worked either. I first was using a usb hub to connect but after reading that you should avoid this, I tried plugging directly into a usb port on my machine. That also didn't make a difference. I've unistalled the player from the device manager about 5 times and reinstalled it. I've tried reinstalling the creative software/drivers about 5 times and no resolution. I've followed instructions from the Creative website step by step as the proper way to install the software but nothing works. I'm extremely disappointed to bring home a product that does not work out of the box. Oh, and yes I have Windows XP Pro so the OS isn't the issue here. I guess I will just return this useless product unless someone else has another idea that I could try. I'm really at my wits end.
Thanks for listening to this short novel,
Drawn-a-Blank

The software that will not recognize the player is the Zen Media Explorer and Media Source. I'm not sure what firmware I have and I can't check since I'm not at home. But, I can't install new firmware even if I wanted too since it won't connect. However, I have downloaded the lastest drivers but I don't think I've installed the lasted version of Zen Media Explorer, so I guess that is one other option.
Message Edited by drawn-a-blank on 07-23-2005 09:30 PM

Zen vision m not detected by windows... (before, the same windows detected my z

Two days ago, my windows not detected my vision m.... (no modification, not formated, nothing) .... and sometimes my zen was detected just sometimes... i don't know why...
i decide to format my windows (xp pro sp 2 )
i install media explorer and tools in creative's CD....
and my windows detected my zen...while 20 minutes and after the same thing not detected ( USB unknow )..
i reformat again .. to find the way !! ^^
and my zen is not detected again...
do you have some tips, for me please thx in advance....
Good work, My zen is amazing !!

Try the simple steps in this thread:
http://forums.creative.com/creativel...hread.id=27477
-Good Luck!

Zen Micro - Player not connected - Firmware problem - no FAQ hel

Hi!
My Zen Micro made problems by turning on but anyway it started sometimes to the mainmenu where I could hear music. So I wanted to upgrade the firmware. By copying new firmware in the past there were no problems. For sure I cleaned the Micro up. I formatted it and wanted to upgrade the firmware...
Now it starts with the screen "firmware problem" to the recovery menu and my firmare is now "v0.0.65". When I cable it to the PC via USB it gets found as a portabel device with the correct name "Creative Zen Micro". And the screen turns from the recovery mode to the screen when the Zen Micro is connected to the PC. So there is the paper in the middle with two arrows around. And on the top the caption is again "recovery mode". When I touch the up and down touchscreen the paper and the arrows disappear, but the caption remains.
But by starting the firmare there is the message that the player was not found. And WMP can't find it with the synchronization mode...and so on. Nothing can find it except the working place. When opening the "Creative Zen Micro" menu ich see "Storage Media" with 20MB. I can format it but nothing changes.
When I'm watching the specifications of the "Creative Zen Micro" the firmare version is "2.2.02_0.00.65".
I reinstalled all creative software (including the registry entrys !) and rolled back WMP.
But nothing goes right. Every FAQ which I followed doesn't repair my Zen Micro
I also used a laptop and this didn't help too.
I invested the hole day the day before yesterday, but I stuck.
I hope somebody can help me.

-Windows Media Player COMPLETELY uninstalled
-in Device Manager ALL USB-Controllers uninstalled (don't worry about non-controlling your mouse or keyboard -> will install themselves after uninstalling or after restart)
-restart
-and TSCHAKAAA...Player was found and firmware could be installed (i installed for the first time again the 2.2 version. message was "installation failing" but it worked...anyway i reinstalled version . and the message was 'yeah. it works')
-Player works!
I hope this report can help some people.

Why won't my computer recognize my Zen Vision: M is connect

<font face="Garamond">I just got this for Christmas and it was working fine until now. It usually says that it's docked when I plug in the USB cord to the MP3 player, but right now all it will do is turn on and play the music I already have on there. It won't even say it's charging. I've tried unplugging and replugging in the USB cord from both my computer and the MP3 player a few times, but I don't know what else to do.<font face="Garamond">?<font face="Garamond">Help?

I have the same problem of the explorer not detecting the player, but i can somehow drag and drop files to the payer through a folder named my zen. try updating the drivers but they mad no difference to the software as it did for me.

Zen Vision M not connecting

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