Zen Xtra 60 GB: battery goes down too quickly, even when inact

Hello, folks, this is my problem with Zen Xtra 60 GB, which I own for more than a year. A week ago I suddenly noticed that the battery is completely down the other morning, after I played music last night for a few hours on AC. So I plugged it to AC again and - differently from the other people's experiences - it started operating and charging. And I could play the music while charging, and manage the tracks with Nomad Explorer as well. After it charged completely, I unplugged it from AC, played a few more tracks and then shut it down. Next morning battery was down again. So I kept experimenting a few days in a row: charged it completely, played a few tracks, shut it down... and next morning all from the beginning again. I also tried continuous playing on battery, after it was fully charged - the playing time is also decreased.
I guess, my battery is damaged (or some settings on my player are wrong? - which seems unlikely to me). So how can I get the battery replacement? Or can I use some other type of battery? If so, what should I know when choosing the other battery?
Many thanks,
jetlag

SSR, your advice was helpful - I was able to access rescue mode. Before that, I thought of this operation as of "press C while holding Ctrl..." - I always released play/stop button after sticking the reset button, but still too quickly, and then player started in normal mode. It appears, that one should not release play/stop still for a few seconds - until the rescue menu appears. Maybe it would be good to emphasize this moment (not releasing too quickly play/stop after sticking reset) in Catherina's instructions about accessing rescue mode?
But this did not solve my problem!
I charged the battery fully, upgraded the firmware to the latest, and did cleanup. The player rebuilt my library. I played two tracks and turned the player off. After 2 hours, turned it on - battery was drained off again.
Then I charged the battery again, removed the battery and put aside. After 24 hours reseated battery, turned the player on - the battery proudly showed all three bars! Then played one track and turned the player off, and after 3 hours turned on. The battery remained with one bar only. And after 8 hours, it was, of course, empty...
So oh, what can I do? My player is more than one year, so out of warranty. And have no idea, who could repair it here in Lithuania, anyway.
Should I buy Xtra with 30 Gb (cheapest option), and then do harddisc transplantation, to save my 35 Gb of music? (Don't tell me about backups - almost all my music is also on CDs, or on my PC - it just was too long and tedious process, to upload all that to the player, and then rename and organize tracks there...)

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