Zoom bar error in OBIEE11g(version:11.1.1.5.0) in Graph view reports.

HI,
we are getting the following error message while trying to perform Zoom in or out option in the graph view reports in IE8 browser .
Error message:An error occured while processing your request.Please contact your site administrator.
Note:Its working fine in Mozilla Firefox browser,But my client using IE8 browser, Hence the issue .
Please help me on this ASAP..
Thanks & Best regards,
Purna

I have exported ODBC path manually.
export ODBCINI=$ORACLE_INSTANCE/bifoundation/OracleBIApplication/$ORACLE_BI_APPLICATION/setup/odbc.iniAnd then executed the nqcmd command. Now I am getting the different error.
           Oracle BI ODBC Client
           Copyright (c) 1997-2011 Oracle Corporation, All rights reserved
Initialize client environment failed, possibly caused by incomplete installation
[nQSError: 47001] Invalid Oracle BI Bin directory:
/oracle/home/bifoundation/server/bin.
Initialize client environment failed, possibly caused by incomplete installation
[nQSError: 47001] Invalid Oracle BI Bin directory:
/oracle/home/bifoundation/server/bin.
[0][State: IM004] [DataDirect][ODBC lib] Driver's SQLAllocHandle on SQL_HANDLE_ENV failed Connect open failed

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