Zoom function for camera on 8300 has stopped working

For some reason the zoom function for the camera on my 8300 is not working. Rolling the trackball up or down does not change the magnification. Everything else seems fine. Any ideas as to what might have be wrong?
Solved!
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Hi and welcome to the forums!
This has worked for several users.
Remove the battery and press down on the camera lens, you may feel a click.
Put the battery pack in and see if the lens was just stuck.
If it still doesn't work, I would contact the carrier and get another device.
Thanks,
Bifocals
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