0008 install error for upgrade playbook app

Hi, BlackBerry approved and we were able to upgrade our apps. However, we found that they are unable to install. The error mesasge shows "Install Error: [0008] There was a problem during installation. Please try again".
I had looked around other sources but couldn't find any information about this. Does anyone know the solution on this?
Device : PlayBook, OS ver. 2.1.0.1526
Thanks in advance.

Look at message 42, 44 here
http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/Install-Error-0008/m-p/2563161/highlight/...
Sarah.

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Eolnolatari,
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Hi,
I have two Windows ACS's which I need to replicate between each other - this happened in the past (when both at the same lower patch level) , but the original Primary one of the pair one has had to be down graded to it's original level due to install errors. Both are now independant ACS's
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~BR
Jatin Katyal
**Do rate helpful posts**

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Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 23 error(s), 27 warning(s)
WARNING: Payload {40F95A03-885A-45fb-9A14-486BEFEDDF34} Adobe Flash Player 10 Plugin is already installed and the session payload {00C5CA45-DFBA-4ceb-9DF2-E932233CCF68} Adobe Flash Player 10 Plugin has no upgrage/conflict relationship with it.
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WARNING: OS requirements not met for {2CBB867A-D1BE-4937-BD7A-E97999474721}
WARNING: OS requirements not met for {694213D7-1E0E-4C8F-B822-E2E3680C0FCE}
WARNING: Warning: {2F6B67F4-A2BB-45D7-A80C-25FF646CC1C5} Adobe Player for Embedding will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {68CEA5C9-2964-4ECB-84A4-D77C511332BC} Adobe Media Encoder CS5 X64 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Warning: {2F6B67F4-A2BB-45D7-A80C-25FF646CC1C5} Adobe Player for Embedding will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Warning: {68CEA5C9-2964-4ECB-84A4-D77C511332BC} Adobe Media Encoder CS5 X64 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: Verifying payload integerity : Failed with code 1
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ERROR: - Microsoft_VC90_ATL_x86: Install failed
ERROR: - Adobe Media Player: Install failed
ERROR: - Microsoft_VC90_CRT_x86: Install failed
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ERROR: - Adobe Flash Catalyst Panini: Install failed
ERROR: - AdobeHelp: Install failed
ERROR: - Microsoft_VC90_MFC_x86: Install failed
ERROR: - AdobeTypeSupport CS5: Install failed
ERROR: - Adobe Flash Fonts1: Install failed
ERROR: - Microsoft_VC90_ATL_x86_x64: Install failed
ERROR: - Microsoft_VC90_CRT_x86_x64: Install failed
ERROR: - Microsoft_VC80_CRT_x86: Install failed
ERROR: - Microsoft_VC90_MFC_x86_x64: Install failed
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ERROR: - AdobeCMaps CS5: Install failed
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Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s), 6 warning(s)
WARNING: Payload {40F95A03-885A-45fb-9A14-486BEFEDDF34} Adobe Flash Player 10 Plugin is already installed and the session payload {00C5CA45-DFBA-4ceb-9DF2-E932233CCF68} Adobe Flash Player 10 Plugin has no upgrage/conflict relationship with it.
WARNING: Payload {7E5AA19B-0B85-4f44-BA26-728851489200} Adobe Flash Player 10 ActiveX is already installed and the session payload {B65AD0E3-C64A-4b91-BAEF-0EA667697FB1} Adobe Flash Player 10 ActiveX has no upgrage/conflict relationship with it.
WARNING: OS requirements not met for {2CBB867A-D1BE-4937-BD7A-E97999474721}
WARNING: OS requirements not met for {68CEA5C9-2964-4ECB-84A4-D77C511332BC}
WARNING: OS requirements not met for {694213D7-1E0E-4C8F-B822-E2E3680C0FCE}
WARNING: OS requirements not met for {F6FA54C9-3E8F-4416-905C-DA5398DF9640}
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ERROR: - Adobe Flash Player 10 ActiveX: Install failed

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Message was edited by:
d072330

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set semsys:seminfo_semmns=3000
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set shmsys:shminfo_shmmax=4294967295
set shmsys:shminfo_shmmin=1
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-------------------------------------- Summary --------------------------------------
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Hi ebreden,
Please refer the kb: http://helpx.adobe.com/creative-suite/kb/installation-error-dw050-dw020-cs5.html.
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Hello all,
I have Siebel 8.1.1.0 installed, and the 8.1.1.1 patch applied. It's been stable for a while now, but I've decided to get the charts functionality working, and am having trouble with the installer.
Basically, I get library errors, and the installer won't start. I've tried playing around with LD_LIBRARY_PATH (which helped in the Siebel install), but still nothing. I've tried running it through putty and VNC Viewer, with no luck.
I suspect that I'm missing something in my Linux 5.1 environment, which is a virtual machine using Amazon Web Services. Unfortunately I'm not much of a Linux guy, and don't want to start playing around unless I have an idea what needs to be done. It's a bit frustrating since the other Siebel install programs run ok.
Any thoughts/suggestions would be very much appreciated..
Thanks,
Jon
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Login as Oracle user and navigate to:
/u05/Siebel_Install/Siebel_Install_Image_81/8.1.1.0/Linux/Server_Ancillary/Visual_Mining_Netcharts_Server/enu/unix
Execute:
./NetChartsServer4.6SiebelEdition.linux.bin
Preparing to install...
Extracting the JRE from the installer archive...
Unpacking the JRE...
Extracting the installation resources from the installer archive...
Configuring the installer for this system's environment...
awk: error while loading shared libraries: libdl.so.2: cannot open shared object
file: No such file or directory
dirname: error while loading shared libraries: libc.so.6: cannot open shared obj
ect file: No such file or directory
/bin/ls: error while loading shared libraries: librt.so.1: cannot open shared ob
ject file: No such file or directory
basename: error while loading shared libraries: libc.so.6: cannot open shared ob
ject file: No such file or directory
dirname: error while loading shared libraries: libc.so.6: cannot open shared obj
ect file: No such file or directory
basename: error while loading shared libraries: libc.so.6: cannot open shared ob
ject file: No such file or directory
hostname: error while loading shared libraries: libc.so.6: cannot open shared ob
ject file: No such file or directory
Launching installer...
grep: error while loading shared libraries: libc.so.6: cannot open shared object
file: No such file or directory
/tmp/install.dir.25010/Linux/resource/jre/bin/java: error while loading shared l
ibraries: libpthread.so.0: cannot open shared object file: No such file or direc
tory
bash-3.1$
bash-3.1$ ./NetChartsServer4.6SiebelEdition.linux.bin
Preparing to install...
Extracting the JRE from the installer archive...
Unpacking the JRE...
Extracting the installation resources from the installer archive...
Configuring the installer for this system's environment...
awk: error while loading shared libraries: libdl.so.2: cannot open shared object file: No such file or directory
dirname: error while loading shared libraries: libc.so.6: cannot open shared object file: No such file or directory
/bin/ls: error while loading shared libraries: librt.so.1: cannot open shared object file: No such file or directory
basename: error while loading shared libraries: libc.so.6: cannot open shared object file: No such file or directory
dirname: error while loading shared libraries: libc.so.6: cannot open shared object file: No such file or directory
basename: error while loading shared libraries: libc.so.6: cannot open shared object file: No such file or directory
hostname: error while loading shared libraries: libc.so.6: cannot open shared object file: No such file or directory
Launching installer...
grep: error while loading shared libraries: libc.so.6: cannot open shared object file: No such file or directory
/tmp/install.dir.25136/Linux/resource/jre/bin/java: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory
PPS - I also did a find / -name 'libc.so.6' and got the following:
/lib/i686/nosegneg/libc.so.6
/lib/libc.so.6
/u01/app/oracle/product/11.1.0/db_1/lib/stubs/libc.so.6
/u02/Apache/lib/stubs/libc.so.6
When I try putting the /u01/app/.. path into my LD_LIBRARY_PATH, I get similar errors to below, it tells me:
hostname: /u01/app/oracle/product/11.1.0/db_1/lib/stubs/libc.so.6: version `GLIBC_2.4' not found (required by /lib/libsepol.so.1)
Extracting the installation resources from the installer archive...
Configuring the installer for this system's environment...
awk: /u01/app/oracle/product/11.1.0/db_1/lib/stubs/libc.so.6: version `GLIBC_2.4' not found (required by awk)
dirname: /u01/app/oracle/product/11.1.0/db_1/lib/stubs/libc.so.6: version `GLIBC_2.4' not found (required by dirname)
/bin/ls: /u01/app/oracle/product/11.1.0/db_1/lib/stubs/libc.so.6: version `GLIBC_2.4' not found (required by /bin/ls)
/bin/ls: /u01/app/oracle/product/11.1.0/db_1/lib/stubs/libc.so.6: version `GLIBC_2.4' not found (required by /lib/libacl.so.1)
/bin/ls: /u01/app/oracle/product/11.1.0/db_1/lib/stubs/libc.so.6: version `GLIBC_2.4' not found (required by /lib/libselinux.so.1)
/bin/ls: /u01/app/oracle/product/11.1.0/db_1/lib/stubs/libc.so.6: version `GLIBC_2.4' not found (required by /lib/libattr.so.1)
/bin/ls: /u01/app/oracle/product/11.1.0/db_1/lib/stubs/libc.so.6: version `GLIBC_2.4' not found (required by /lib/libsepol.so.1)
basename: /u01/app/oracle/product/11.1.0/db_1/lib/stubs/libc.so.6: version `GLIBC_2.4' not found (required by basename)
dirname: /u01/app/oracle/product/11.1.0/db_1/lib/stubs/libc.so.6: version `GLIBC_2.4' not found (required by dirname)
basename: /u01/app/oracle/product/11.1.0/db_1/lib/stubs/libc.so.6: version `GLIBC_2.4' not found (required by basename)
hostname: /u01/app/oracle/product/11.1.0/db_1/lib/stubs/libc.so.6: version `GLIBC_2.4' not found (required by hostname)
hostname: /u01/app/oracle/product/11.1.0/db_1/lib/stubs/libc.so.6: version `GLIBC_2.4' not found (required by /lib/libselinux.so.1)
hostname: /u01/app/oracle/product/11.1.0/db_1/lib/stubs/libc.so.6: version `GLIBC_2.4' not found (required by /lib/libsepol.so.1)
Launching installer...
grep: /u01/app/oracle/product/11.1.0/db_1/lib/stubs/libc.so.6: version `GLIBC_2.4' not found (required by grep)
grep: /u01/app/oracle/product/11.1.0/db_1/lib/stubs/libc.so.6: version `GLIBC_2.4' not found (required by /lib/libpcre.so.0)
Segmentation fault

We experienced similar issue on our installation. Worked with Oracle support, and seems like you need to change the environment variable settings on the linux and .bin file. Here is what we have changed and we were able to install charts in 8.1.1.1 Linux environment.
With Oracle expert help, we figured out that the .bin file needed to be changed. we did the following on our second QA server to run the installer without setting any other environment variables:
a. identified the above files by using find / -name <filename> to find the location.
b. checked whether it is their in the env varialbles.
c. more than one location was found . some of them were like /usr/lib and /lib etc. even there was a file by the name in siebsrvr/lib and gtwysrvr/lib etc
d. when we add this in the LD_LIBRARY_PATH and PATH, then the error was different than what we saw first time.
e. this clearly shows that there is something wrong with the environment variables.
h. as per this, he has to comment out two places of LD_LIBRARY_PATH. he did this. saved the *.bin file to a new bin file
i. uncomment LD_ASSUME_KERNEL variable.
J.then set DISPLAY. The installer worked fine.
k.. the issue was with the bin file provided and the solution is mentioned in the above linke.
1. cd ${install_image}/8.1.1.1/Linux/Server_Ancillary/Visual_Mining_Netcharts_Server/enu/unix
2. export DISPLAY=${my_ip}:0.0
3. sh NetChartsServer4.6SiebelEdition.linux.bin
Hope this helps.
Edited by: user10243604 on Jul 23, 2010 10:18 AM

Download/Install Error with Creative Cloud App

I have Windows 7... I have been a Creative Cloud member since the beginning... I know what I am doing. Anyways... suddenly, the Creative Cloud app that keeps track of your apps and updating them, etc. is jacked up. As far as I can tell, nothing changed on my end... perhaps Creative Cloud updated itself and caught a bug? When you go to the Apps tab, it says, "Download error, the Creative Cloud installation is no longer functioning, please uninstall and download again..." which I did twice now... rebootted and all that good stuff... the other tabs work - ie. Home, Assets and Community... and yes, I am signed in properly and have an active account. This isn't the first time this app has been a problem... Adobe has seemed to have issues with this app for awhile now - off and on... and from what I can see in the various forums, it's not just me with these issues.

WebWorxTech which error are you currently experiencing? Is it only a download error or are you still prompted to uninstall? If you are prompted to uninstall then please see Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html.
If you are continuing to receive download errors then please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

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