027: Unable to read the sequence number from the Workstation object

Environment:
NW 6.5 sp4
Zen 6.5 sp1
We had a problem with our inventory server processing .STR files a couple
months ago - had to turn off inv. policies on workstations while we resolved
it. Now it's resolved and we're running inventory again. We have a large
number of workstations reporting this error:
027: Unable to read the sequence number from the Workstation object
They have no data in the DB, although they do have minimal scan info, and
the last scan status date matches that of the sequence number error.
I've seen this sporadically in the past and have been able to resolve it by
initiating a full scan on the individual workstation. However, that does
not seem to be making a difference this time.
Novell's troubleshooting document basically says see if the server's
running, and see if there's data for the workstation in the db. Then call
tech support.
Any other ideas?
~~~Nicoya...

Jared wrote:
> Nicoya Helm,
>
>> 027: Unable to read the sequence number from the Workstation object
>
> I am thinking that this can also mean a previous full scan was not
> found. Or maybe the STR file name is bad.
>
> This information is stored here
> HKEY_LOCAL_MACHINE\Software\Novell\Workstation
> Manager\InvScanner\"STRFileName"
The machines I'm troubleshooting have valid formats for their STR names,
but that doesn't necessarily mean they are valid STR sequence numbers.
Does removing the value in the reg key cause the STR file name to be
recreated?
>
> Because imaging is used, it's possible that this information is matching
> on some machines which could cause problems.
I've verified that none of our images contain the c:\zenworks history
folder, and we run a script that cleans up any zenworks items before
sysprep (i.e. makes sure there's no registration info on the
workstations, etc). Our imaging scripts also clear any ZIS info to
avoid any duplication as well, so I don't think imaging would be causing
this.
> I believe 6x also has a hist.ini file like 3x inventory does, you might
> delete the file also.
Good tip about the hist.ini file, I didn't know about that. It does not
solve the sequence number error, but it does seem to force a full scan
of the system and cause the new scan to be stored in the DB, which was
not happening before.
Thanks!

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Scanner(Warning) : 027: Unable to read the sequence number from the Workstation object.

Hi
We are having trouble storing inventory scans from some workstations.
We have a windows ONLY environment, with middle tier servers. (ZEN65SP1,
W2KSP4).
Some workstations are storing fine. The Storer function is working and we
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027: Unable to read the sequence number from the Workstation object

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