043: Unable to read the Software Rules file
hi,
I have the message "043: Unable to read the Software Rules file " that
appears on workstation object under Inventory tab, my software rule is
activated, their is no other options to activate for this rule, is there
other Nds objects that I need to configure for software scans?
thanks!
Dominic,
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Scanner Warning 027 unable to read the sequence ....
we have zen 7 sp1 etc...
some of the workstation inventory logf have the following error :
Scanner Warning 027 unable to read the sequence number from the workstation object
i have deleted the edir object, and wait for recreating and new scan.... but the error exist still.
any ideas to resolve the issue?a part from the log ,
here is a bad workstation
[4/23/08 08:29:40.253] ZENInv - Selector: Selector Yielding for ms0
[4/23/08 08:29:40.253] ZENInv - Selector: Processing 000B5D9B682A_1208327423000_6.STR
[4/23/08 08:29:40.253] ZENInv - Selector: Getting SelectorXMLAgent Lock fordaten:\ZENworks\Inv\ScanDir\000B5D9B682A_120832 7423000_6.STR
[4/23/08 08:29:40.253] ZENInv - Selector: Acquired SelectorXMLAgent Lock fordaten:\ZENworks\Inv\ScanDir\000B5D9B682A_120832 7423000_6.STR
[4/23/08 08:29:40.253] ZENInv - Selector: Getting SynchServiceSelector Lock fordaten:\ZENworks\Inv\ScanDir\000B5D9B682A_120832 7423000_6.STR
[4/23/08 08:29:40.253] ZENInv - Selector: Acquired SynchServiceSelector Lock fordaten:\ZENworks\Inv\ScanDir\000B5D9B682A_120832 7423000_6.STR
[4/23/08 08:29:40.254] ZENInv - Selector: Getting ConverterSelector Lock fordaten:\ZENworks\Inv\ScanDir\000B5D9B682A_120832 7423000_6.STR
[4/23/08 08:29:40.254] ZENInv - Selector: Acquired ConverterSelector Lock fordaten:\ZENworks\Inv\ScanDir\000B5D9B682A_120832 7423000_6.STR
[4/23/08 08:29:40.254] ZENInv - Selector: Opened Filedaten:\ZENworks\Inv\ScanDir\000B5D9B682A_12083 27423000_6.STR
[4/23/08 08:29:40.254] ZENInv - Selector: Checking Length of STR
[4/23/08 08:29:40.254] ZENInv - Selector: HASH of FileName000B5D9B682A_1208327423000_6.STRIS=1218633 352
[4/23/08 08:29:40.254] ZENInv - Selector: HASH INSIDE FileName000B5D9B682A_1208327423000_6.STRIS=1218633 352
[4/23/08 08:29:40.254] ZENInv - Selector: End of File=[EOF]
[4/23/08 08:29:40.254] ZENInv - Selector: Valid EOF Found
[4/23/08 08:29:40.254] ZENInv - Selector: Checking Bitmap of STR
[4/23/08 08:29:40.254] ZENInv - Selector: Checking SectionOffsets of STR
[4/23/08 08:29:40.255] ZENInv - Selector: Checking Identification of STR
[4/23/08 08:29:40.255] ZENInv - Selector: Parsing for [Identification]
[4/23/08 08:29:40.255] ZENInv - Selector: Parsing workStationDN
[4/23/08 08:29:40.255] ZENInv - Selector: Parsing treeName
[4/23/08 08:29:40.255] ZENInv - Selector: Parsing and converting numMACAddress
[4/23/08 08:29:40.255] ZENInv - Selector: Parsing macAddresses
[4/23/08 08:29:40.255] ZENInv - Selector: Parsing typeOfScan
[4/23/08 08:29:40.255] ZENInv - Selector: typeOfScan=DELTA
[4/23/08 08:29:40.255] ZENInv - Selector: Parsing and converting scanTime
[4/23/08 08:29:40.255] ZENInv - Selector: Parsing and converting sequenceNumber
[4/23/08 08:29:40.255] ZENInv - Selector: Parsing serverName
[4/23/08 08:29:40.255] ZENInv - Selector: Parsing and converting StrFileVersion
[4/23/08 08:29:40.255] ZENInv - Selector: Checking StrFileVersion
[4/23/08 08:29:40.255] ZENInv - Selector: ZFD STR Version is=1650
[4/23/08 08:29:40.255] ZENInv - Selector: MIDAS ZFD STR VERSION1650
[4/23/08 08:29:40.255] ZENInv - Selector: Parsing strFileSystemType
[4/23/08 08:29:40.255] ZENInv - Selector: Parsing strFileSystemIdentifier
[4/23/08 08:29:40.255] ZENInv - Selector: Entering isInventoryScannerValid()
[4/23/08 08:29:40.255] ZENInv - Selector: isFile30SP1EP1STR Confirms this file is NOT a 30SP1EP1STR
[4/23/08 08:29:40.255] ZENInv - Selector: isFile30SP1EP1STR Confirms this file is NOT a 30SP1EP1STR
[4/23/08 08:29:40.255] ZENInv - Selector: Updating WSDN To SynchService HashTable
[4/23/08 08:29:40.255] ZENInv - Selector: SynchTable Exists
[4/23/08 08:29:40.255] ZENInv - Selector: Entry Already Present.Will not update SynchTable
[4/23/08 08:29:40.255] ZENInv - Selector: isFile30SP1EP1STR Confirms this file is NOT a 30SP1EP1STR
[4/23/08 08:29:40.255] ZENInv - Selector: Reading NDS ScanNumber
[4/23/08 08:29:40.270] ZENInv - Selector: NDS ScanNumber Read 5
[4/23/08 08:29:40.270] ZENInv - Selector: NDS attrModificationTime Read 1208760260000
[4/23/08 08:29:40.270] ZENInv - Selector: Type of Scan:DELTA
[4/23/08 08:29:40.270] ZENInv - Selector: Transfering to DBDir.
[4/23/08 08:29:40.270] ZENInv - Selector: Getting SelectorStorerDestination Lock for daten:\ZENworks\Inv\ScanDir\DbDir\000B5D9B682A_120 8327423000_6.STR
[4/23/08 08:29:40.270] ZENInv - Selector: SelectorStorerDestination Lock Acquired for daten:\ZENworks\Inv\ScanDir\DbDir\000B5D9B682A_120 8327423000_6.STR
[4/23/08 08:29:40.270] ZENInv - Selector: Hence Transferring : daten:\ZENworks\Inv\ScanDir\000B5D9B682A_120832742 3000_6.STR File to daten:\ZENworks\Inv\ScanDir\DbDir\000B5D9B682A_120 8327423000_6.STR
[4/23/08 08:29:40.270] ZENInv - Selector: Renaming the file daten:\ZENworks\Inv\ScanDir\000B5D9B682A_120832742 3000_6.STRTo daten:\ZENworks\Inv\ScanDir\DbDir\000B5D9B682A_120 8327423000_6.STR
[4/23/08 08:29:40.270] ZENInv - Selector: Unlocked SelectorStorerDestination for daten:\ZENworks\Inv\ScanDir\DbDir\000B5D9B682A_120 8327423000_6.STR
[4/23/08 08:29:40.270] ZENInv - Selector: Modifying Attribute seqNo with 6
[4/23/08 08:29:40.270] ZENInv - Selector: Entering forceFullScanFlag Loop
[4/23/08 08:29:40.287] ZENInv - Selector: Time Taken to Process Delta Scan : 34
[4/23/08 08:29:40.287] ZENInv - Selector: Unlocked SelectorXMLAgent Filedaten:\ZENworks\Inv\ScanDir\000B5D9B682A_12083 27423000_6.STR
[4/23/08 08:29:40.287] ZENInv - Selector: Unlocked ConverterSelector Filedaten:\ZENworks\Inv\ScanDir\000B5D9B682A_12083 27423000_6.STR
[4/23/08 08:29:40.287] ZENInv - Selector: Unlocked SynchServiceSelector Filedaten:\ZENworks\Inv\ScanDir\000B5D9B682A_12083 27423000_6.STR
[4/23/08 08:29:40.287] ZENInv - Selector: Selector Will Now Serialize SynchTable - End of Listing
[4/23/08 08:29:40.287] ZENInv - Selector: Serializing hashTable Todaten:\ZENworks\Inv\ScanDir\stable\STABLE.SER
[4/23/08 08:29:40.289] ZENInv - Selector: Selector finished Serializing the table
[4/23/08 08:29:41.043] ZENInv - Storer: Loading Storer test properties file
[4/23/08 08:29:41.044] ZENInv - Storer: Storer: started storing 000B5D9B682A_1208327423000_6.STR (3878 bytes)
[4/23/08 08:29:41.053] ZENInv - Storer: dn: CN=SFT01314.OU=WS.OU=ZEN.OU=city.o=org tree: org-tree
[4/23/08 08:29:41.053] ZENInv - Storer: tree: org-treewsdn: CN=SFT01314.OU=WS.OU=ZEN.OU=city.o=orgtime: 1208931926000
[4/23/08 08:29:41.053] ZENInv - Storer: Initial WS statusrecord is found
[4/23/08 08:29:41.053] ZENInv - Storer: got the status log
[4/23/08 08:29:41.077] ZENInv - Storer: Could not process 000B5D9B682A_1208327423000_6.STR due to
com.novell.zenworks.desktop.inventory.storer.DataA bsentException: Data Instance Not Found!!Class:Zenworks.ZenDesktopMonitor Operation:Delete Offset:e14 linkoffset:ffffffffffffffff oid:-1
[DeviceID=DesktopMonitor2 Description=Plug und Play-Monitor ManufactureDate=2002 ModelID=SNY08B0 ViewableSize=19.7 NominalSize=21.0 ]
at com.novell.zenworks.desktop.inventory.storer.Objec tInstance.setOID(ObjectInstance.java:339)
at com.novell.zenworks.desktop.inventory.storer.Parse .processOtherSection(Parse.java:1913)
at com.novell.zenworks.desktop.inventory.storer.Parse .parse(Parse.java:4038)
at com.novell.zenworks.desktop.inventory.storer.MainT hread.run(MainThread.java:976)
[4/23/08 08:29:41.080] ZENInv - Storer: Scantype set to -1
[4/23/08 08:29:41.081] ZENInv - Storer: addWSErrorMessage
[4/23/08 08:29:41.097] ZENInv - Status Reporting: Number of records to add are: 0 for DN=CN=SFT01314.OU=WS.OU=ZEN.OU=city.o=org
[4/23/08 08:29:41.113] ZENInv - Status Reporting: Number of modified records are: 1 for DN=CN=SFT01314.OU=WS.OU=ZEN.OU=city.o=org
[4/23/08 08:29:41.113] ZENInv - Status Reporting: Modifying record for DN=CN=SFT01314.OU=WS.OU=ZEN.OU=city.o=org
[4/23/08 08:29:41.113] ZENInv - Status Reporting: Record with time stamp 1208931926000 is found
[4/23/08 08:29:41.164] ZENInv - Storer: cleanUp:Full Scan will be initiated on CN=SFT01314.OU=WS.OU=ZEN.OU=city.o=org
[4/23/08 08:29:41.164] ZENInv - Storer: Unlocking daten:\ZENworks\Inv\ScanDir\DbDir\000B5D9B682A_120 8327423000_6.STR
is there a mechanism, to get the local zenworks logfile up to the server, so i didnt need to have access to the workstation manual?
it looks like, that there are no information in the str file from the workstation, but i didnt have a local logfile yet... :-((
helge -
027: Unable to read the sequence number from the Workstation object
Environment:
NW 6.5 sp4
Zen 6.5 sp1
We had a problem with our inventory server processing .STR files a couple
months ago - had to turn off inv. policies on workstations while we resolved
it. Now it's resolved and we're running inventory again. We have a large
number of workstations reporting this error:
027: Unable to read the sequence number from the Workstation object
They have no data in the DB, although they do have minimal scan info, and
the last scan status date matches that of the sequence number error.
I've seen this sporadically in the past and have been able to resolve it by
initiating a full scan on the individual workstation. However, that does
not seem to be making a difference this time.
Novell's troubleshooting document basically says see if the server's
running, and see if there's data for the workstation in the db. Then call
tech support.
Any other ideas?
~~~Nicoya...Jared wrote:
> Nicoya Helm,
>
>> 027: Unable to read the sequence number from the Workstation object
>
> I am thinking that this can also mean a previous full scan was not
> found. Or maybe the STR file name is bad.
>
> This information is stored here
> HKEY_LOCAL_MACHINE\Software\Novell\Workstation
> Manager\InvScanner\"STRFileName"
The machines I'm troubleshooting have valid formats for their STR names,
but that doesn't necessarily mean they are valid STR sequence numbers.
Does removing the value in the reg key cause the STR file name to be
recreated?
>
> Because imaging is used, it's possible that this information is matching
> on some machines which could cause problems.
I've verified that none of our images contain the c:\zenworks history
folder, and we run a script that cleans up any zenworks items before
sysprep (i.e. makes sure there's no registration info on the
workstations, etc). Our imaging scripts also clear any ZIS info to
avoid any duplication as well, so I don't think imaging would be causing
this.
> I believe 6x also has a hist.ini file like 3x inventory does, you might
> delete the file also.
Good tip about the hist.ini file, I didn't know about that. It does not
solve the sequence number error, but it does seem to force a full scan
of the system and cause the new scan to be stored in the DB, which was
not happening before.
Thanks! -
021: Unable to access the Custom Scan file.
6/24/05 12:10 PM,Scanner(Information) : 024: Initiated scan
successfully.;Scanner(Warning) : 021: Unable to access the Custom Scan
file.;Scanner(Information) : 002: Unable to register in to the DMI Service
Layer.;Scanner(Information) : 009: Software Scan done using Microsoft
Installer (MSI).;Scanner(Error) : 022: Unable to write to the .STR file.;Jlombard,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Do a search of our knowledgebase at http://support.novell.com/search/kb_index.jsp
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http://support.novell.com.
- You could also try posting your message again. Make sure it is posted in the
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Unable to read the dictionary of the application or extension...
I had previously installed the HP Color LaserJet 3600 driver from the install CD under Tiger. I recently did an archive and install of Leopard, then ran all the system updates. (Currently at 10.5.5)
When I insert the 3600 CD, though, I get a bunch of jibberish (parts of images, etc.) and a MAC OS X directory. The installer inside that directory attempts to be opened with Script Editor, though, and gives an error: "Unable to read the dictionary of the application or extension because it is not scriptable." followed by "The document 'HP Color LaserJet v5.6.1.069' could not be opened."
Previously this would launch the HP installation program that would install the driver. Now, it's like it's not a recognized program or something. I downloaded the driver from the HP website to try it that way (clj3600MacOSX.dmg) with the same result. The .dmg file opens a disk image with the "HP Color LaserJet v.5.6.1.069" file in it...same result. Cannot open.
I know this program ran fine under Tiger...and a co-worker got it to run after doing an upgrade to Leopard (instead of archive and install.)
When I downloaded the HP 4300 installer dmg, it launches a .mpkg file and Get Info says it's set to open with "Installer (default)". The 3600 file, though is set to open with "Script Editor (default)". I've looked to set it to Installer, but don't know where it is...it's not in Applications or Utilities folder.
I then right clicked on the installer file and selected "Show Package Contents". In the window that was displayed, there was a Contents folder. Inside that folder was a file called "HP Color LaserJet v5.6" with no file extension (Get Info doesn't show an extension either,) but it has a VISE logo. Opening that file launches the VISE installer and performs the setup.
So, by jumping through hoops and getting lucky, I was able to install the driver.
The bigger issue, though, is why the installation CD and/or .dmg file downloaded from HP's website cannot run the installer as usual...why are they set to open with Script Editor as the default application...and how can I fix it so that other disks won't have the same problem?
[I originally posted this in the Printers forum, but it appears it's not a printing problem...it's an OS problem...]Installer.app is in /System/Library/CoreServices/
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When I start the program I instantly see this message: "Adobe Bridge encountered a problem and is unable to read the cache, please try purging the central cache in cache preferences to correct the situation". I have tried this and it only results in a stalled/locked program. I have tried restarting my machine multiple times and tried reconfiguring how the cache is managed. Do you have anyone who could walk me through each step to correct this problem which just started two days ago. I have owned this program for at least a year now...
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
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machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
Event ID 1012 - There was an error while attempting to read the local hosts file
When I start my Computer after it has been turned off overnight (switched off at the Power supply) I get a Blue screen and have to reboot the PC. in the Event log it has this error: Event ID 1012 - DNS client events - There was an error while attempting
to read the local hosts file.
Once the PC has booted evrything is O.K. I can restart the PC with no problems, it only seems to happen if the PC has been switched off for a while.
I am connected to the net via an Netgear dg834v4 Modem/Router
Windows 7 Ultimate
Intel Q8200 CPU
2 x 360 Gb HDD
ATI 4680 !Gb Video Card
Digital HDA X-Mystique 7.1 Sound Card
Aver media 777 TV Tuner card.
Thank you
jeepers01
After further Investigation it seems that this error is Not responsible for my Blue screening......I started my PC after leaving it off all night, and it started normally, but i still have this error in the Event Log - System.....I have searched the Technet
forums (and there is a lot of ID 1012 errors) but non relating to my problem....If anyone knows what is causing this error and how to fix it, i'd be Grateful....although it does not seem to affect the PC in any way that i can see.
thanks
jeepers01Since Windows system uses separated user mode and kernel mode memory space, stop errors are always caused by kernel portion components, such as a third-party device drivers, backup software or anti-virus services (buggy services).
The system goes to a BSOD because there is some exceptions happened in the kernel (either the device driver errors or the service errors), and Windows implements this mechanism: When it detects some errors occur in the kernel, it will kill the box in case
some more severe damage happens. Then we get a blue screen or the system reboots (it depends on what the system settings are).
To troubleshoot this kind of kernel crash issue, we need to debug the crashed system dump. Unfortunately, debugging is beyond what we can do in the forum. A suggestion would be to contact Microsoft Customer Service and Support (CSS) via telephone so that
a dedicated Support Professional can assist with your request. Please be advised that contacting phone support will be a charged call.
To obtain the phone numbers for specific technology request please take a look at the web site listed below:
Microsoft - Help and Support
If you are outside the US please see
Microsoft Worldwide Home for regional support phone numbers.
Meantime we can try some available steps as a general troubleshoot.
1. Please remove the antivirus and run the system with a period. If the issue does not occur, mainly focus on antivirus settings and compatibility.
2. Disable Automatic Restart and see detail information on the blue screen.
1).Click Start, in the Start Search box enter sysdm.cpl.
2).Click the tab Advanced. Under Startup and Recovery, click the Settings button.
3). Uncheck “Automatically restart”.
4). On the drop-down menu “Write debugging information”, choose “Small memory dump”.
5). Click OK.
When Blue Screen displays, you may find some useful information.
Arthur Xie - MSFT
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