[07/22/2013] Advisory Email for recent DRM errors

Question

We're in the process of putting together a "Customer Advisory List" for notices to customers  when we find issues  that may impactful your use of Adobe Access.   The goal of this list is to pre-emptively tell customers that we are aware of certain issues, have a suggested response for your customers, and an ETA for a fix.
The advisory list should be collated and operational shortly, so in the meantime, I'm reaching out via direct email.
Finally – we wanted to let you know about a couple of the high-profile issues customers are hitting and what our suggested workaround/fixes are:
These DRM errors are specific to Flash and in specific browsers on Desktop and may/maynot have impact on ios/android.
DRM Error Event 3338: http://forums.adobe.com/thread/1257805
DRM Error Event 3346/3322: http://forums.adobe.com/thread/1258343
Please forward this along to your Application Developer & Support organizations.

Answer 1

The SMTP connection works now with the newIMP account, but I get a different error message on the incoming (IMP) server.  Outlook 2013 automatically creates a local .OST file, so it wants to sync with the server, and I now get this error message,
Task 'Synchronizing subscribed folders for [email protected]' reported error (0x800CCC0E) : 'Outlook cannot synchronize subscribed folders for [email protected] Error: Cannot connect to the server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'