0kb free 0 kb used

my nano 3g suddenly says it has no files on it and when im go to about it shows 0 0kb used and free i have no music or anything on it

My IPod Classic is also having the same problems "0kb used". My IPod was working fine, then it froze, and then restarted saying I had no music. I discovered this is not true. In the "About" tab on the IPod, it says 74.3kb is used.
I've followed all of Apple's directions (running in Disk Mode, etc.) and nothing helps.
Below is a recount of what happens when I plug my IPod into my computer (doesn't matter if it's in normal operation or Disk Mode):
Windows 7 boots up fresh.
I wait until everything loads.
*IPod reads "Ok to disconnect" (only in disk mode).
I plug IPod in.
ITunes opens AND a pop-up window reads "You need to format the disk in drive G: before you can use it. Do you want to format it?"
If I choose "Cancel" nothing results.
If I choose "Format Disk", another pop-up window reads "Format Removable Disk" (with a slew of options below).
Even if I choose to format the drive (doesn't matter what file system, or allocation unit size, etc.), an error message will pop up and say "Windows was unable to complete the format".
ITunes remains void of my IPod.
If I try to open the IPod in "My Computer" it again asks if I want to reformat my IPod.
How do I get past this blockade?
Please help.
Thanks for your time.
~Jim

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