0x800096002 Error When trying to install a windows product in 8.1
I'm trying to install Windows6.1-KB958559-x64-RefreshPkg from windows and i keep getting the 0x800096002 error any help? This is a Valid Signature from Microsoft as this is an Official product so there shouldn't be any problems. If anyone knows
an answer that would be great thanks!
If you need pc Specs Please ask and i will provide!
Hi,
Based on my research, kb958559 is Virtual PC package which is incompatible with Windows 8.1. At the same time, the error code 0x800096002 means there is a file hash mismatch when you try to search for available updates from the Windows Update Web site or
from the Microsoft Update Web site.
This should be your update package problem. On the other hand, you can refer to the content of the link below for more details about the error code:
https://support.microsoft.com/en-us/kb/958056
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
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eax: 0x00000000 ebx: 0x02b43f55 ecx: 0x95b40466 edx: 0x00000000
edi: 0x00000000 esi: 0xbfffef18 ebp: 0xbfffee58 esp: 0xbfffeda0
ss: 0x00000023 efl: 0x00210282 eip: 0x02b43f72 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
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