0xc0000022 Error when attempting to open, but works in safe mode

Hello All,
I have had an issue opening IE and Firefox from my laptop computer for a few months now...When I click on IE to open a browser window it appears to initiate, the window opens, stays white, show the mouse icon like it is calculating something and then it disappears...on the flip side if I click on the Firefox icon the browser window never appears and I get an error message stating 0xc0000022. I have tried everything I can to remedy this issue from uninstalling firefox and IE from my machine and re-installing to making sure profile folders, etc have been deleted after an un-install of firefox. I did notice that if I go to RUN and attempt to access the firefox profile manager that I get the same error code popping up.
I believe it has something to do with a system update, thinking microsoft update from around August. With that being said I have gone in and removed every update I saw from August and still no luck. Not sure if it helps, but I did notice that I had installed (automatically) the 2975719 microsoft update, which was on a list of not ones you want....
I would appreciate any help I can get to have both of these browsers operate once again! I am currently using Chrome (which I was able to install after all of this began), but I really need the other browsers for testing for my job, so again any help would be greatly appreciated!
Using Sony Vaios laptop and Windows 8.1...
Firefox works fine when in safe mode (with and without networking). I have also tried to disable graphics acceleration and nothing seems to work.
Thanks ahead of time!
Brandon

I wonder whether anyone has good documentation or a good comparison tool for Windows Safe Mode vs. regular mode? Microsoft's help article isn't really that helpful:
''If the problem doesn't occur when you restart your PC in safe mode, you can be confident that the basic settings, files, and drivers in Windows aren't causing the problem. Then, use the process of elimination to help you find the cause of the problem. Try starting all of the apps on your desktop that you commonly use one by one (including the apps in your Startup folder) to see if a specific app might be causing the problem. If one of the apps is causing the problem, uninstall it or contact the software publisher.''
One possibly useful tool would be Autoruns, which lists what starts automatically and allows you to disable things. You can find it on Microsoft's site here: http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
Based on experience in the Windows XP days, I don't have much confidence in Windows' System Restore feature, so I'm not sure whether to suggest it in this case. If you are inclined to try it, please make a backup of your Firefox settings because that folder will get rolled back, which could cause data loss (e.g., recent bookmarks, history, etc.). See: [[Back up and restore information in Firefox profiles]].

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    * http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions

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