0xc000021a BSOD

Lenovo THinkServer TD340. 32GB RAM, 2 SSD 1 HDD.There is a RAID integrated card. RAID 0 was setup for 2 separate drives since they need to be separate storage drives.
Got BSOD trying to install 2012 R2. Had to plug the drive directly into the MB in a SATA port. Got it installed. Adjusted settings, took updates, shut down and restarted without issues.
Installed AD DS, DHCP, DNS roles, restarted into BSOD. Never recovered. Could not load into safe mode either.

Hi Evanmeyerberg,
Bug check 0xC000021A occurs in a user-mode process, the most common culprits are third-party applications. If the error occurred after the installation of a new or updated device driver, system service, or third-party application, the new software should
be removed or disabled. Contact the manufacturer of the software about a possible update.
If the error occurs during system startup, restart your computer, and press F8 at the character-based menu that displays the operating system choices. At the resulting Windows Advanced Options menu, choose the Last Known Good Configuration option. This option
is most effective when only one driver or service is added at a time. If this does not resolve the error, try manually removing the offending software. If the system partition is formatted with file allocation table (FAT), use an MS-DOS startup disk to gain
access to the computer's hard disk. If the system partition is formatted with NTFS file system, you might be able to use Safe Mode to rename or delete the faulty software. If the faulty software is used as part of the system startup process in Safe Mode, you
need to start the computer using the Recovery Console in order to access the file. If a newly installed piece if hardware is suspected, remove it to see if this resolves the issue.
Try running the Emergency Recovery Disk (ERD) and allow the system to repair any errors that it detects.
If you want to perform the further research on the BSOD, I would like to suggest that you contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. It is not the best place to
talk about the BSOD issue because it is not effective for us to debug the crash dump file here in the forum.
To obtain the phone numbers for specific technology request please take a look at the web site listed below:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607
Hope the issue will be resolved soon.
Best Regards,
The related KB:
Bug Check 0xC000021A: STATUS_SYSTEM_PROCESS_TERMINATED
https://msdn.microsoft.com/en-us/library/windows/hardware/ff560177%28v=vs.85%29.aspx?f=255&MSPPError=-2147217396
I’m glad to be of help to you!
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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P2: 
P3: 
P4: 
P5: 
P6: 
P7: 
P8: 
P9: 
P10: 

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  • Win XP BSOD while capture video on MSI GF FX 5900XT-VTD128

    Hello.
    I have such a problem. While capture video (overlay mode, 720x576) very
    often (but not always) Windows XP crashes on BSOD with the following error:
    DRIVER_IRQL_NOT_LESS_OR_EQUAL
    STOP: 0x000000d1 (0xF0504000, 0x00000002, 0x00000001, 0xF7A2CE57)
    nv4_mini.sys - address F7A2CE57 base at F7A1A000, datestamp 4061d74b.
        My system configuration is:
    Hardware: MB Epox EP-8RDA3I (latest BIOS version), CPU AMD Athlon XP 2400+,
    RAM DDR PC3200 512 MB dual channel (Kingston), Video MSI GeForce FX 5900
    XT-VTD 128 (VIVO, Philips SAA 7114). NO overclocking!
    Software: Windows XP Prof SP1, DirectX v.9.0.b, Nvidia Nforce driver v.4.24
    WHQL, Nvidia ForceWare driver v.56.72 WHQL (default settings), MSI WDM capture driver v.3.08 (late). Capture software: VirtualDUB, iuVCR and any other.
        What anyone will advise me?
        Thank You.
        Best regards, Dmitry.

    61.21 driver is a beta driver. its not 100%. wait until they release a full working driver. it will be released on http://www.nvidia.com.

  • MSI K7N2 Delta-ILSR (MS-6570) BSOD problems grrr

    I recently purchased this board and although it is an awesome product, I'm having a problem with BSOD's when I play a game for a certain period of time
    Specs:
    MSI K7N2 Delta-ILSR  (7.6 BIOS)
    AMD Athlon XP 2800+ Barton
    512MB (2x256MB) Samsung PC-2700 DDR memory (2.5-3-3-6 1T)
    MSI 128MB GeForce4 Ti 4200 (4X AGP)
    NVIDIA nForce on-board sound
    Western Digital 80GB drive w/ 8MB cache
    MSI X48 CD/CD-RW/DVD combo drive
    Windows XP Professional SP1
    PSU:
    Turbolink 420watt (came with case)
    +3.3V is 28A
    +5V is 40A
    +12V is 18A
    So what happens is I get a STOP error during the game that shows the kmixer.sys driver as the culprit. Sometimes it's accompanied by PAGE_FAULT_IN_NON_PAGED_AREA too. I read somewhere that kmixer.sys has to do with windows audio and that it's a 3rd party driver issue or a memory issue. I'm using the latest NVIDIA 3.13 nForce platform drivers. I ran Memtest lastnight for 12 hours straight and 0 errors. I'm thinking the memory may not be compatible with the board nor dual channel, is this possible? I have also tried several different drivers for both video and chipset including MSI's own and I still get the kmixer.sys BSOD when playing games. My previous motherboard was an MSI KT3 Ultra2-R (MS-6380E) which I had no issues with. Any help would be greatly appreciated. Thank you in advance.
    --Update--
    I just tried to play a game with audio disabled and it crashed this time with DRIVER_IRQL_NOT_LESS_OR_EQUAL with nv4_mini.sys as the problem. My IRQ table shows some sharing, but device manager shows no conflicts.

    Ok I tried running the DTM-CB3 module which is nForce2 approved at 3-4-4-11 2T timings and experienced the same result even at 2.6 and 2.7v. I tried both in dual-channel and same thing happened. However, I downloaded a program called Prime95 and ran the CPU torture test and the system returned a fatal error within the first few minutes. CPU Temp was at 57 C and the warning beep (set to 60C though) sounded intermittentley which is strange. I let it cool down then ran the torture test again and about 5min. later the system either seized completely or the program crashed. IE has also crashed randomly on me. I did this several times, before trying a different FSB/DRAM ratio. So I left the system at 200 FSB and used a 6:5 ratio so my memory was running at DDR333 and processor was a 3200+. I ran Prime95 again and the system locked up just as it did the other times.  So after I did this a few times with consistent results. I went back and set the FSB to 166 and tried a 5:6 ratio so the memory was DDR400 and processor was the normal 2800+. I ran it again and to my suprise it passed all the tests and after an hour of this, I tried a game and that was perfectly fine as well. I checked the temps and CPU was only 45 C this time. So I'm thinking the processor can't handle anything above 50C or it's just plain overheating. I ordered a Thermaltake Silent Boost HSF today which is tested up to 3400+ so this should fix my problem. If not, then I'm going to replace the memory with a 512MB Geil PC3200 golden dragon dual-channel kit.

  • BSOD / Lock-ups with new Q9550 in P965 Platinum

    MSI P965 Platinum Mobo
    E6700 CPU, recently upgraded to Q9550
    Zalman Cu heat sink + fan.
    4GB Corsair 6400 C4 (4-4-4-12 800 MHz)
    MSI 8800 GTX graphics
    Auzentech Meridian sound
    2 x 36GB Raptors RAID 0 (System)
    2 x 250 GB Western Digital Caviar WD2500KS RAID 0 (Data)
    Corsair HX620W PSU
    All drives attached to the ICH8R Intel RAID controller.
    BIOS: 1.8 (latest)
    Vista Ultimate 32 bit SP1 + latest patches
    Intel Matrix Storage Manager v8.6
    Hi all,
    I have run with the above hardware specification since Jan 2007 without experiencing any hardware problems at all. Two weeks ago I upgraded the CPU from an E6700 dual-core to a Q9550 quad. I was a little concerned about doing this, because the P965 supports a max FSB of 1066 and the Q9550 is rated at 1333. In any case, I Googled around and found that some flavours of the Q9550 had been tested on my mobo (http://www.cpu-upgrade.com/mb-MSI/P965_Platinum_(MS-238).html) and also MSI list the Q9550 stepping C1 as being compatible so I took the leap.
    Early indications were good - Vista detected the new chip and I rebooted when prompted. However, in the space of two weeks I have experienced  around one or two BSODs per day STOP 101 or 124 codes. Hmm!
    I have switched back to my trusty E6700 chip and the system is then as solid as a rock. I see 3 possibilities here:
    1.The Mobo website (MSI P965) lists the Q9550 stepping type C1 as being compatible. There is no mention of E0 or C0 which seem to be the other two variants. I have no idea which stepping type mine is as the product numbers for the Q9550 chips are all the same (EU80569PJ073N or BX80569Q9550) regardless of whether it is a C0, C1 or E0 stepping. Is there any way to tell which on I have - I tried with CPU-Z but didn't spot the stepping type? In any case, could this be the problem or am I off-base?
    2. It's possible I have a faulty chip. How likely is this do you think? I could ask for a swap with Novatech but could be back in the same boat, and they will reject the return unless it is 'proven faulty'.
    3. I need to mod the clocking on my rig to support the Q9550. If so, can anyone advise on what I should do?
    I doubt the problem is caused by an OS factor as I ran some tested in an XP pre-boot environmet and still got the lock-ups.
    What should I do? i don't really want to ebay the chip at say a £50 loss if i can help it.
    Many thanks in advance.

    Quote
    I have no idea which stepping type mine is as the product numbers for the Q9550 chips are all the same (EU80569PJ073N or BX80569Q9550) regardless of whether it is a C0, C1 or E0 stepping.
    No, the OEM Order Code is different, and the sSpec Number also.
    Have a look at these links
    Q9550=SLAWQ=C1--> http://processorfinder.intel.com/details.aspx?sSpec=SLAWQ
    Q9550=SLB8V=E0 --> http://processorfinder.intel.com/details.aspx?sSpec=SLB8V

  • BSODs lock ups and flakey firewire port - help ??

    Okay I'm really getting fustrated over this laptop it's nearly 2 weeks old
    and I've already had 2 BSODs the odd crash where the mouse moves but nothing
    else around it works so a forced reboot was needed.
    Today I had a BSOD all i did was run some untility from the taskbar called
    network doctor or something.
    error message:
    PAGE_FAULT_IN_NONPAGED_AREA (no address information supplied)
    STOP: 0x00000000050
    someone suggested that I may have a memory problem or my page file is corrupt.
    anyway here's a run down on what i've installed so far with my laptop.
    - Installed all XP security updates and patches
    - Installed Firefox 1.0.1 (don't trust IE6.0 yet)
    - Installed iriver download manager (my mp3 player)
    - Installed winamp 2.0 and Creative Notebook Cam.
    I've ran a forced boot chkdsk and no problems found.
    Another thing I found interesting was nearly everytime my laptop bsods I usually
    find a a yellow marker over my 1394 net adapter (firewire port) in device mananger
    ("cannot start device") don't know if that's related or not. A reboot seems to
    clear this yellow marker but I am rather unhappy BSODs are no laughing matter.
    My laptop model is the Equium A60-181 (Intel P4 HT 3.2Ghz 512Mb RAM)
    Anyone else had similar problems or recommendations?
    cheers,
    Richard S.

    Hi Richard
    I understand you that you are unhappy with this all problems but there can be a lot of reasons for that. In my opinion this can happened because of some unnecessary update or some drivers installed by third-party software that you installed on your notebook.
    Please reinstall OS using Recovery CD. After firs boot check in device manager if there is some hardware problem. If not you than try to start Config free (Connectivity doctor) and some other Toshiba tools to check if everything is ok.
    If everything is ok try to install SP2 if you dont have it on your machine (just SP2 and not separately updates and patches). I am not sure but some of A60 are delivered with SP2.
    Install all your programs slowly and follow carefully what happened after every step that you done.

  • Audigy 2 on Neo2 Platinum causes LOCK UPs/BSODs!!! Help!

    I have a videocard with a HUGE, I mean HUGE custom CPU heatsink attached to it.  This leaves me only ONE slot available for my Audigy 2.  And that slot is the last slot 5, orange color.  
    Its the ONLY ONE AVAILABLE.  I read on these forums about some incompatibility of Audigy 2 with MSI Neo2 Platinum.  Thats what I have.  I tried several later and older BIOSes including the official one and the latest beta one.
    Still, when I play UT2004 or some other games that demand EAX/Hardware 3D sound - I get a dark blue BSOD without a message (its like a non-WinXP BSOD, its a hardware BSOD as I call it, dark blue color).  It comes with a sqeeking sound.  I have to restart my PC afterwards.  
    It happens after 3-4 minutes of playing.
    When I REMOVE the soundcard - everything is fine, NO BSOD.  
    I tried different Audigy 2 drivers, but they all give the same result.  This did not happen on my old ASUS A7N8X-Deluxe 2.0, and the soundcard was in PCI Slot 5 as well.  I tried to format, and etc., - same thing if the soundcard is in the PCI slot!  
    I have PCI lock ENABLED (AGP set to 67Mhz, and PCI LOCK DETECTION set to ENABLED).
    How do I fix this problem?

    Quote
    Originally posted by MonarchX
    I have PCI lock ENABLED (AGP set to 67Mhz, and PCI LOCK DETECTION set to ENABLED).
    When you said that you have PCI lock enabled and PCI lock detection enabled, were you talking about the same thing?  If not, where in the BIOS is the PCI lock? I could only find PCI Lock Detection.

  • Lock up, BSOD, freezing, ad infinitum.

    Compaq SR5333WM Desktop
    Windows 7 (almost installed)
    last known error: STOP: Error 0x000008e
    No changes made before the error. tried to reinstall windows, failed. got a new hard drive and tried to install windows, failed. memtest checks out ok. cannot get to the dump files due to not even getting past the BIOS. Restarted BIOS, failed.
    The desktop freezes and usually an image displayed on the screen will repeat, for lack of a better discription. I searched the error code when it BSOD'd on me but it didn't say anything about a video card error. I'm at the end of my techical knowledge and need a hand for anyone who has the time to do so. Thanks for reading.

    Edric, welcome to the forum.
    The symptoms that you describe sound like a failed/ing power supply unit (PSU).  Here is a guide to help you troubleshoot the problem.  I suggest disconnecting any unnecessary components before testing.
    Please click "Accept as Solution" if your problem is solved.
    Signature:
    HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
    HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
    HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
    HP Photosmart 7520 AIO
    ++++++++++++++++++
    **Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
    Intelligence is God given; Wisdom is the sum of our mistakes!
    I am not an HP employee.

  • K8N Neo4 Platinum random lock-ups and BSOD

    I built a new PC about 3 months ago and from day 1 it has always locked up / frozen at random intervals. Sometimes it also BSOD's with a Machine Check Exception. Seems to lock up / freeze more often when have multifple windows open eg. Multiple IE running but really is random. I have replaced the Mobo and Ram but keep having the same issues. Have tried a clean install but no luck either. Did a clean install on an old IDE HDD and seemed fine but it did not have all of the software that I run on the SATA drive. Thinking the SATA drive may be the issue? Please Help!!!
    System is as follows:
    MSI K8N Neo4 Platinum [Bios 1.D]
    AMD Athlon 64 X2 3800+ DC [AMD Drivers]
    2 x Kingston 1024Mb ram [Dual Channel]
    Nvidia 6800 Ultra [Latest Drivers 91.31]
    Thermaltake Purepower 460W PSU +3.3V 30A, +5V 30A +12V 15A
    Western Digital 200G SATA II HDD [SATA Port 5 i think]
    1 x LG DVD +-R/RW [IDE Master] IDE port closest to edge of Mobo
    1 x LG CDR/RW [IDE Slave]
    MS XP Home SP2

    Quote from: davePC on 09-August-06, 09:06:44
    Did a clean install on an old IDE HDD and seemed fine but it did not have all of the software that I run on the SATA drive. Thinking the SATA drive may be the issue? Please Help!!!
    Seemed fine?
    There isn't really be any difference between an IDE drive and a sata.
    Except that the sata drive needs some drivers as your installing the os.
    Check your ram timings in bios but likely it's your psu.
    Which components are on which rail?
    The ones that use the +12v are your cpu,cdrom,dvdrom and graphics card.
    Try disconnecting both roms and see if it improves things?

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