1 1/2 days old and already a problem with track pad on bb 8530

Took a big step on saturday and bought cell phones for my girlfriend and I, neither of us had a cell phone and both of us needed one for work. being that we wanted phones with e-mail and loads of other gadgets the 8530 sounded like a winner. I once had a bb pearl, ran over it with a tractor and i could indeed still place calls. Although it couldnt do much else. This experience and my experience with the pearl before this experience sold me on the phone once again. After 1 1/2 days after activation the track pad selecter switch on her phone will not work. We were already levid to find that there is no skype app on a blackberry to which we were told there was by our vendor (sprint) and now this has happened. A company i had so much admoration for there quality of software and hardware is letting me down. I was quoted as saying "its a blackberry ya dont need insurance" So now i ask my self who is dictating the prices for the pos transister radios because i dont understand where 4 houndred some odd dollars cant buy some quality control.  This is my gripe and my question is what can someone do about this because problem. I thought I had bought the best ya could buy.
thanks ron.

Since your BlackBerry is only a few days old, I would reccomend to speak with you point of sale and see what they might be able to do for the trackpad issue.
As for Skype on the BlackBerry, there is no applications that Research in Motion makes specifically for the BlackBerry. You can take a look in BlackBerry App World and see if there is an application that will work for you.
Hope this helps.

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