1.1.3 update installed, but cant customize home screen

I updated an iPod touch, and I confirmed in Settings > General > About, that it is running Version 1.1.3.
However, holding my finger down on a home-screen icon for an extended period of time does not put it into customize mode the way it does on my iPhone.
I also noticed that in Safari, when I hit the + plus sign, it does not give me the option to Add to HomeScreen.
But I am 100% sure the update installed and is running. I even have an option in settings >
General > Reset, to "Reset Home Screen Layout"
Now this update was installed from my Mac. But the iPod touch belongs to a friend and I do not want to register to my itunes, etc. I do have a back-up of their iPod Touch on in my iTunes, so I assume that I can do a restore and she wont loose all her songs and videos. After that I can try to apply the update again. Should this work? Are there any steps I should be aware of. I think the weird thing I am doing is trying to update the software from a computer (my macbook) that is not the same computer the iTouch usually syncs with. But I have done this with other peoples iPhones before and never had a probelm.
any advice would be much appreciated.

In addition to installing the firmware version 1.1.3 you must purchase a licence to unlock the software upgrade code.
See [Installing and verifying the iPod touch January Software Upgrade|http://docs.info.apple.com/article.html?artnum=307243] for more info.

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