1.3.1 Plugin installation failing at times.

The 1.3.1 HTML converter was used to update the html. The html used to work but failed to work today for some time. During the plugin installation the installation fails on JINSTALL. The JINSTALL causes an access vialoation error and on other machines a white background is visible in the browser. After retrying multiple times it started to work this afternoon around 5pm pacific standard time. The jinstall-131-win32.cab file was identical between the one downloaded in the morning compared with the one downloaded in the afternoon. It seems like the plugin setup in the SUN web site wasn't working.
What is exactly causing this problem and how can it be solved? If its an issue on the SUN site could there be some warnings regarding the down time/failure of SUN plugin site.

I have been experiencing the same problem over the past few days. Is there anything that we can do to ask SUN to solve this problem?
Thanks.
The 1.3.1 HTML converter was used to update the html.
The html used to work but failed to work today for
some time. During the plugin installation the
installation fails on JINSTALL. The JINSTALL causes
an access vialoation error and on other machines a
white background is visible in the browser. After
retrying multiple times it started to work this
afternoon around 5pm pacific standard time. The
jinstall-131-win32.cab file was identical between the
one downloaded in the morning compared with the one
downloaded in the afternoon. It seems like the plugin
setup in the SUN web site wasn't working.
What is exactly causing this problem and how can it be
solved? If its an issue on the SUN site could there be
some warnings regarding the down time/failure of SUN
plugin site.

Similar Messages

I tried updating iTunes to version 11.1.1, but installation fails each time even when I did it manually as was suggested. The message I receive is: "The installer has encountered an unexpected error installing this package. This may indicate a problem"

I tried updating iTunes to version 11.1.1, but installation fails each time even when I did it manually as was suggested. The message I receive is: "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2324."

Hi hongkongpom,
Just wanted to say that after posting the problem, I had a chat with an iTunes' Tech Support, her name is Rebekah. My problem was resolved after that. Will list the chat history below in hopes that it may help you as well.
Good luck!
Samia
Chat Transcript
Friday, October 4, 2013 05:55 AM
Duration: 81 minutes 28 seconds
Rebekah:
Welcome to AppleCare chat support. Please give me a moment to look over your information.
Rebekah:
Hi, Samia! My name is Rebekah. If we get disconnected, please chat us back. http://www.apple.com/support/ipod/contactEnter the case number from the initial email we sent you. This gives the next advisor you chat with immediate access to your case history.
Rebekah:
Could you please confirm your serial number? I want to be sure we provide the best service possible for you, Samia!
SAMIA:
Sure, it's 8L8395UY2C5
SAMIA:
My problem is with iTunes.
Rebekah:
Thanks for that confirmation. Just a heads up, this is iOS Tech Support. We do support iPod touches, iPads, and iPhones, but not the iPod classic. But no worries! I can get you in touch with a phone Advisor who can get you in touch with the department that specializes in iPod classics and would be able to better assist you. Would that be OK?
SAMIA:
I wasn't able to install the new version of iTunes (version 11.1.1). The installation keeps failing. The they suggested the I install it manually and that failed too. I will attach the message I received.
SAMIA:
I don't have a problem with iPod.
SAMIA:
Just iTunes
Rebekah:
No problem! We can certainly troubleshoot iTunes as much as possible. It may come to the point that you may have to transferred, but we can do as much as possible during this chat!
Rebekah:
Thanks for the screenshot. It is a bit small so I am unable to fully see the message that you are receiving. What is the error message you are receiving?
SAMIA:
This is the message I received in case you weren't able to open the attachment: "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2324."
Rebekah:
Thanks for that info!
SAMIA:
Pleasure!
Rebekah:
What version of Windows (XP, Vista, 7) do you have?
SAMIA:
Windows 7
SAMIA:
Windows 7 Home Premium
Rebekah:
Thanks for that confirmation. I do apologize for the delay, Samia. I am researching this error code now. You mentioned trying to install iTunes manually. To be sure I am on the same page, what steps did you take to do that?
SAMIA:
Well when the indsatalltion failed I was given instructions to select Download Only from Tools and then install manually. When I did it, I window popped up with the following items: - AppleApplicationSupport
SAMIA:
- AppleMobileDeviceSupport64
SAMIA:
- Bonjour64
SAMIA:
iTunes64
SAMIA:
SetupAdmin
SAMIA:
I selected Repair in all of them instead of Remove and all worked but iTunes64
SAMIA:
That's when I received the message that I sent you earlier.
SAMIA:
By the way, this is the fir st time something like this occured. I never had problems with installation before.
Rebekah:
I completely understand what you're saying. Since that Repair did not resolve the issue, our best option is to uninstall iTunes and its components and redownload it. To do this, we will follow the steps in this article: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Rebekah:
First, we will want to quit iTunes and/or Apple Software Update if those are open at this time.
SAMIA:
Rebekah, the instructions you gave says, "For Windows XP, follow these steps to remove and reinstall iTunes and other software components for Windows XP."
SAMIA:
I closed all applications
SAMIA:
Also, my iTunes doesn't open anymore after the new failed installation.
Rebekah:
The section that says "For Windows XP…" is in case we opened up the wrong article, as we have the one for Windows Vista, 7, or 8. There is a link to click ("these steps") in those directions that would take us to the article for uninstalling on a Windows XP.
Rebekah:
So no worries! We have the right article!
Rebekah:
On the computer, we will want to click on Start > Control Panel. In Control Panel, we will click the "Uninstall a program" link.
SAMIA:
I thought so after doing a little exploration.
SAMIA:
done
Rebekah:
Alright, we'll want to select iTunes from the list of currently installed programs. Then we will click Uninstall. When asked if you would like to remove iTunes, let's click Yes.
Rebekah:
After the uninstallation is complete, we don't want to restart your computer if you're prompted.
SAMIA:
Done
Rebekah:
Then if you see other iTunes entries on the list, we'll want to remove them the same way.
Rebekah:
Then we will remove all instances of Apple Software Update the same way you removed iTunes.
SAMIA:
Okay, but do I have to remoce iCloud as well?
SAMIA:
Rebekah, I received the same error message again when uninstalling
Rebekah:
We actually do not need to remove iCloud. After the Apple Software Update, we will want to remove all instances of Apple Mobile Device Support
Rebekah:
How strange! Are you able to click past that and allow the process to continue or has it stopped it completely?
SAMIA:
I am unable to uninstall iTunes either
SAMIA:
Stopped completely
SAMIA:
I treied clicking Repair
Rebekah:
Alright, after trying the Repair option, let's see if it will allow us to continue uninstalling or not.
SAMIA:
I tried that but unfortunately, it isn't working. I still get that same message with error code 2324.
Rebekah:
This error code is not something that I am finding in my sources, Samia. So there is a chance that it is being caused with the Windows computer itself. However, I did find a link that may be able to help with uninstalling iTunes from Windows' support site: http://support.microsoft.com/mats/Program_Install_and_Uninstall
SAMIA:
Rebekah, you're a genius! It worked! iTunes is no longer there. What next?
Rebekah:
Awesome! I'm glad that worked!
Rebekah:
To be sure I am on the same page, what was the last component we uninstalled?
SAMIA:
iTunes
SAMIA:
Shall I remove the Apple Application Support, Apple Mobile Device Support, and Apple Software Update
Rebekah:
That is correct! However, we do want to uninstall it in the order I mentioned above. So Apple Software Update first, Apple Mobile Device Support next, and then Apple Mobile Device Support.
SAMIA:
Got it, but is the second one to uninstall Apple Mobile Device Support OR Apple pplication Support?
Rebekah:
The second one is Apple Mobile Device Support.
Rebekah:
The Application Support will be the last component we uninstall.
SAMIA:
Thanks! I'm on it.
SAMIA:
Done! ll 3 are gone, well 4 with iTunes. Now what?
Rebekah:
Awesome! Also, I just noticed that I accidentally typed Apple Mobile Device Support twice, I do apologize for any confusion! Now we will remove all instances of Bonjour and then remove all instances of Apple Application Support.
SAMIA:
There was only 1 instance with Bonjour. I don't know what the instances are for Apple Application Support
Rebekah:
Yes, Bonjour is often only listed once. Is the Apple Application Support listed at all?
SAMIA:
No
SAMIA:
Since I removed it
Rebekah:
Oh, perfect! If it was removed, we should be set!
Rebekah:
We have removed iTunes and its components now! From here, our next step is to restart the computer. Then once you reboot, you can redownload iTunes from apple.com/itunes
Rebekah:
That should allow you to download iTunes!
SAMIA:
Shall I downloaad the latest vesion?
Rebekah:
You will want to first restart the computer as shown in the article. That will ensure that this process goes smoothly and that everything was removed correctly! Then you can try downloading iTunes again.
SAMIA:
Okay, thanks Rebekah!
Rebekah:
You're very welcome! I'm glad I could help! And of course if you have any issue after the reboot and download, you can always chat us back, as chat is open 24 hours! You will just need to give your case number and the next Advisor would have all my notes!
SAMIA:
Thanks again for all your help, for I couldn't have managed with out it. Have a nice day!
Rebekah:
You're very welcome! I know how important iTunes is and I'm glad we could get you on a path to resolution!
Rebekah:
I hope you have a lovely day!
Rebekah:
It's been a pleasure speaking with you! Thanks for chatting with us Samia. If you don't have any more questions, select End Chat from the upper left corner of the chat window.
SAMIA:
Will do, thanks.

Installation fails every time

My installation of Adobe Acrobat Professional 11 UE MAC ESSC fails every time I try it. I don't know how to contact Adobe to get help. I am running Mac 10.8.5. Galen Strawson

I don't have this machine but here are a few things you could look at; that is if you haven't already.
Things you could try:
Changing up the Bios Settings.
if it came with win 8. it is probably runs a uefi firmware. These often have a bios backwards compatibility mode. You could try checking those options and turn off secure boot and turn on the bios backwards compatibility mode and see if win 10 will install.
if it came with win 7, it may have a bios with those features not turned on; if that's the case try turning them on.
Note: you may lose/gain security features or boot speed by disabling or changing some of these features. But it may tell you if a uefi firmware or bios settings incompatibility that could be causing your installation issue. You could also try a different
HDD.
Also you didn't mention whether you were trying to install from a usb stick or if you burned the iso to a DVD. If you are trying from a USB and have a DVD drive. Try burning as a DVD. I had dell lattitude that would never install from my usb; it would start
installing but then it would stall, but from a dvd in the dvd drive it installed alright... kind of weird (I was installing win 7 not 10, so not sure whether it would make a difference on win 10.)
Win 10 may also run but the install is borking on your machine... this is unconventional and surely not recommended, but you could put that laptop hard drive in another machine and run the install. Then on the last reboot swap the hard drive back into your
laptop and see if it boots up.
This may allow you to try running the os and see how it works on that laptop, if that's your goal.

CS3 Design Premium installation fails many times

Hello,
After several weeks of repeating re-installation of CS3 Design Premium, I am still struggling on it and get more frustration on Adobe products. I installed the CS3 products 2 year ago; all products on CS3 suddenly stopped working anymore for some reasons 3 months ago. I couldn't recall what I had done. I was not in hurry to fix it up even I failed on the re-installation at that time. However, I need to work on a web site recently. I need the software badly and couldn't re-install it successfully.
I could only install Acrobat 8 professional successfully, but the rest of products (Dreamweaver, Photoshop, AI, InDesign, Flash, Bridge etc...) failed.
Product: Adobe Creative Suite 3 Design Premium (that runs on Windows Vista Home Premium SP2)
My steps for the re-installation
1) Dig up information from Adobe Knowledgebase for related topics
2) Uninstall CS3
3) Uninstall Adobe related products
4) Uninstall Macromedia Firework 8
5) reboot
6) Install Windows Clean up utilty
7) Run Adobe CS3 clean up script on level 4 (sometimes run more than once)
8) Reboot
9) Check sufficient spare disk storage before installation
10) Disable Firewall
11) Run msconfig to disable AVG, Adware and Windows Defender
12) Reboot
12) Copy Adobe DVD programs to desktop
13) Run CS3 install program as an administrator
14) fail again
I lost many days and nights of hard work. Would someone please give me some light to resolve the problem? Thanks in advance.
Regards,
Patrick

I have the very same problem. I have not been able to run CS3 Web Premium on my desktop for about a year.
As I recall, there was a request for me to register the software which I selected 'Remind me later' or something to that effect (I do have a clean license - just didn't want to take the time to register), then... one day it said something like 'This version (or something tothat) can no longer function without a license'. I thought... that's odd. At that point I decided to uninstall the Suite and reinstall using my key... logical, right? No. The uninstall appeared to function as it should. Then, when reinstalling the Suite, all goes well until the last screen which notifies me that everything loads except Acrobat Professional 8. Uninstall again, reinstall again.
Initially, I was running Vista Home Premium. I honestly thought Vista was the culprit but after my upgrade to 32 bit Windows 7 Ultimate (very stable) a day ago, I know that it wasn't. All I know is that I have a $1400 software that I cannot use.
Thoughts? Anyone?

OBIEE 11g installation failed multiple times at Distributing Repository Configuration Step

Hi,
I am getting the following error during the Distributing Repository Configuration step in the OBIEE 11g 11.1.1.7 enterprise installation in Windows 8 system.
Severe: Element Type:Domain
Element id: null
Operation result: failed to obtain domain file lock
Detail Message: java.util.concurrent.timeoutException.Timeout;
waiting for lock: Domain config lock;
c:\OBIEE\MIDDLE~1\USER_p~1\domains\EAM_DO~1\config\FMWCON~1\biee-config.lock;[121 secs]
Step Distributing Repository failed
Configuration Action 'Distributing Repository' has failed. Please check logs for details.
Step Distributing repository failed
I checked another blog for this https://forums.oracle.com/thread/2565716 and even there the explanation doesn't convince me.
I tried to look at the Locale of my system where I am installing and I could see it is using Eng-Us by default. One way suggested to check the Unicode format from the web browser and I could check that too to be UTF-8 as suggested by someone on some other blog.
I checked in the logs too as suggested by the Installation dialogue box but it didn't seem much conclusive too.
Here is the snapshot of the log file which I could found.
INFO: Current Inventory:
Oracle Home: OraDb11g_home1
This Oracle Home has not been changed in this session.
Oracle Home: OH1858390736
This Oracle Home has not been changed in this session.
Oracle Home: OH440082373
This Oracle Home has not been changed in this session.
Oracle Home: OH440082374
This Oracle Home has not been changed in this session.
Oracle Home: OH1597391518
This Oracle Home has not been changed in this session.
Oracle Home: OH1285215443
This Oracle Home has not been changed in this session.
INFO: Ending the inventory Session
INFO: Using an existing InstallAreaControl for this Inventory Session with existing access level 1
INFO: Using an existing InstallAreaControl for this Inventory Session with existing access level 1
INFO: Using an existing InstallAreaControl for this Inventory Session with existing access level 1
INFO: The ORACLE_CONFIG_HOME env var is set to
INFO: The ORACLE_CONFIG_HOME env var is set to
INFO: The ORACLE_CONFIG_HOME env var is set to
INFO: The ORACLE_CONFIG_HOME env var is set to
INFO: The ORACLE_CONFIG_HOME env var is set to
INFO: The ORACLE_CONFIG_HOME env var is set to
INFO: The ORACLE_CONFIG_HOME env var is set to
INFO: The ORACLE_CONFIG_HOME env var is set to
INFO: The ORACLE_CONFIG_HOME env var is set to
INFO: The ORACLE_CONFIG_HOME env var is set to
INFO: The ORACLE_CONFIG_HOME env var is set to
INFO: The ORACLE_CONFIG_HOME env var is set to
INFO: The ORACLE_CONFIG_HOME env var is set to
INFO: The ORACLE_CONFIG_HOME env var is set to
INFO: The ORACLE_CONFIG_HOME env var is set to
INFO: The ORACLE_CONFIG_HOME env var is set to
Can someone please help me with this since I am stuck with for quite some time now.
Is there any way to check in command prompt to check the locale as required by the system.
What could be the issue here?
Thanks,
Nitin

Hi all,
We are able to resolve the above issue with the below solution.
Root cause of the issue:
You may have a temp directory in the path C:\Documents and Settings\user_name\Local Settings\Temp. You got the above mentioned exception because of the temp directory path having spaces_+ in it.
Solution:
1. Create a new directory called TEMP in a different location for ex: C:\TEMP
2. Now, Right click on My computer --> Properties --> Advanced --> click on Environment Variables.
3. You should be having TEMP and TMP as variables under user variables section pointing to the C:\Documents and Settings\user_name\Local Settings\Temp path.
4. Edit the TEMP and TMP variables and mention C:\TEMP in the variable value.
5. Deinstall and re-install OBIEE 11g.
Happy OBIEE 11g installation!!
Thanks,
Rajesh Gurram

Flex Builder 2.01 Plugin Installation Fails

When I try to install the Flex Builder plugin, the install
fails. The .log file it creates says this, which appears to be
related to the fact that I already have several of the resources
that it tries to install in my Eclipse 3.2 installation. Can
someone help?
!SESSION 2007-07-10 15:42:20.031
eclipse.buildId=M20060629-1905
java.version=1.4.2_12
java.vendor=Sun Microsystems Inc.
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
Framework arguments: -application
org.eclipse.update.core.standaloneUpdate -command listFeatures
Command-line arguments: -application
org.eclipse.update.core.standaloneUpdate -command listFeatures
!ENTRY org.eclipse.update.configurator 2007-07-10
15:42:58.312
!MESSAGE Could not install bundle ../../MyEclipse 5.5.1
GA/eclipse/plugins/net.sf.solareclipse.ui_0.4.0.spindle-dep-6/
Bundle "net.sf.solareclipse.ui" version "0.4.0.spindle-dep-6" has
already been installed from: update@../../MyEclipse
5.0GA/eclipse/plugins/net.sf.solareclipse.ui_0.4.0.spindle-dep-6/
!ENTRY org.eclipse.update.configurator 2007-07-10
15:42:58.390
!MESSAGE Could not install bundle ../../MyEclipse 5.5.1
GA/eclipse/plugins/net.sf.solareclipse.xml.ui_0.4.0.spindle-dep-6/
Bundle "net.sf.solareclipse.xml.ui" version "0.4.0.spindle-dep-6"
has already been installed from: update@../../MyEclipse
5.0GA/eclipse/plugins/net.sf.solareclipse.xml.ui_0.4.0.spindle-dep-6/
!ENTRY org.eclipse.update.configurator 2007-07-10
15:42:58.421
!MESSAGE Could not install bundle ../../MyEclipse 5.5.1
GA/eclipse/plugins/org.springframework.ide.eclipse.core_0.0.1/
Bundle "org.springframework.ide.eclipse.core" version "0.0.1" has
already been installed from: update@../../MyEclipse
5.0GA/eclipse/plugins/org.springframework.ide.eclipse.core_0.0.1/
!ENTRY org.eclipse.update.configurator 2007-07-10
15:42:58.421
!MESSAGE Could not install bundle
../../eclipse-extensions/eclipse/plugins/org.epic.regexp_0.1.4/
Bundle "org.epic.regexp" version "0.1.4" has already been installed
from: update@plugins/org.epic.regexp_0.1.4/
!ENTRY org.eclipse.update.configurator 2007-07-10
15:42:58.484
!MESSAGE Could not install bundle
../../eclipse-extensions/eclipse/plugins/org.kxml2_2.1.4/ Bundle
"org.kxml2" version "2.1.4" has already been installed from:
update@plugins/org.kxml2_2.1.4/
!SESSION 2007-07-10 15:44:14.281
eclipse.buildId=M20060629-1905
java.version=1.4.2_12
java.vendor=Sun Microsystems Inc.
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
Framework arguments: -application
org.eclipse.update.core.standaloneUpdate -command install -from
file:\C:\Program Files\Adobe\Flex Builder 2
Plug-in\com.adobe.flexbuilder.update.site/ -featureId
com.adobe.flexbuilder.feature.core -version 2.0.155577
Command-line arguments: -application
org.eclipse.update.core.standaloneUpdate -command install -from
file:\C:\Program Files\Adobe\Flex Builder 2
Plug-in\com.adobe.flexbuilder.update.site/ -featureId
com.adobe.flexbuilder.feature.core -version 2.0.155577
!ENTRY org.eclipse.update.core 4 0 2007-07-10 15:44:17.625
!MESSAGE Duplicate conflicts

I had the same issue and ended up installing another eclipse
installation with no add-ons (unzipped the zip file in a different
location). I will then start adding the plug-ins that I am missing
now.
So basically I had to do a brand new install of Eclipse,
which almost defeats the purpose of the plug-in
Hopefully, the Adobe folks will fix this bug.
I had the CFEclipse, JSEclipse and MyEclipse Plug-ins on V3.2
installed.

Why can not I install iTunes on Win 7 installation appears every time the next sunrise; service, apple mobile device, failed to start verify that you have sufficient privileges to start system services Please help me

Why can not I install iTunes on Win 7 installation appears every time the next sunrise;
service, apple mobile device,
failed to start verify that you have sufficient privileges
to start system services
Please help me

The most complete instructions for resolving the issues with the new iTunes is in the user tip: https://discussions.apple.com/docs/DOC-6562

"Installation Failed" the first time going in an application

I have an installer which installs a necessary version of the JRE, then calls installSucceeded(false) at the end. Everything seems to work as far as installing the JRE; however, I get an "Installation Failed" message after the JRE installs. The next time I launch my application it works just fine. Any idea of whats going on here? Any help would be appreciated.

To help some, it appears that the installer is as two separator instances at the same time.

Installation fails at 12% every time

I have had Windows 8 on my laptop for the longest time, and after trying to install Windows 10 it fails every time at 12% with a "Windows cannot install the file" error. I have done these things in attempt to fix it, I've updated my BIOS, wrote
zeros to my hard drive in attempt to clear the MBR. I am running an Inspiron 1564 (yes, the old one from 2010), but it should run 10 fine if it runs 8.1.

I don't have this machine but here are a few things you could look at; that is if you haven't already.
Things you could try:
Changing up the Bios Settings.
if it came with win 8. it is probably runs a uefi firmware. These often have a bios backwards compatibility mode. You could try checking those options and turn off secure boot and turn on the bios backwards compatibility mode and see if win 10 will install.
if it came with win 7, it may have a bios with those features not turned on; if that's the case try turning them on.
Note: you may lose/gain security features or boot speed by disabling or changing some of these features. But it may tell you if a uefi firmware or bios settings incompatibility that could be causing your installation issue. You could also try a different
HDD.
Also you didn't mention whether you were trying to install from a usb stick or if you burned the iso to a DVD. If you are trying from a USB and have a DVD drive. Try burning as a DVD. I had dell lattitude that would never install from my usb; it would start
installing but then it would stall, but from a dvd in the dvd drive it installed alright... kind of weird (I was installing win 7 not 10, so not sure whether it would make a difference on win 10.)
Win 10 may also run but the install is borking on your machine... this is unconventional and surely not recommended, but you could put that laptop hard drive in another machine and run the install. Then on the last reboot swap the hard drive back into your
laptop and see if it boots up.
This may allow you to try running the os and see how it works on that laptop, if that's your goal.

Purchased Captivate 8 for my MAC. I get installer failed to initialise every time I try to install.

I have successfully downloaded Captivate 8 several times. Each time I try to install on my Mac, I get the message that the Installer Fails to Initate. I tried the trial as well. Please help me. I am using the subscription service if that makes a difference. I have a Mac with 16 gig ram and 3.4 I7 processor.

Hello,
Welcome to Adobe Forums.
Which version of MAC are you using ?
Do you have any other Adobe product installed on your computer ?
What is the size of downloaded file ? (Captivate 8 trial installer)
Thanks,
Vikram Gaur
Adobe Support

Native application installer fails on Mac 10.5.8 every other time

Hello,
I have a native AIR 2.0 application with a native installer which I silently install as a part of a bigger package.
On Mac, I have a DMG which contains the native installer app and a shell script which copies the native installer app into a temporary folder, and then invokes it passing "-silent" option.
For some reasons the native installer fails every other time, i.e. if I install the app and then move it to trash and then try to re-install, the installer fails.
However if I try re-installing once again, installation succeeds. I can consistently reproduce this problem.
This seems to happen only on Mac OS 10.5.8. On 10.6.0 and above everything seems to work fine.
What can be the reason for such inconsistent behavior?
OS version is Mac OS 10.5.8, CPU: 2.8GHz Intel Core Duo
Below is the log for the cases when the installer fails:
Nov 10 20:19:08 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[9579]: Application signature verified
Nov 10 20:19:08 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[9579]: Unpackaging/validation complete
Nov 10 20:19:08 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[9579]: Got an unexpected fatal error while unpackaging: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception ArgumentError: Error #2004" errorID=2004]
Nov 10 20:19:08 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[9579]: Application Installer end with exit code 7
Thanks in advance

Chris, thank you for your answer.
The only argument I pass into the installer command line is "-silent", i.e. the command line looks like
"/tmp/PixelNovel/Install Timeline.app/Contents/MacOS/Install Timeline" -silent
I've noticed that the installer fails only if it's called from a wrapper package. If I invoke the above command line directly from Terminal, the installer consistently succeeds.
Here is the full log for the case when installer fails:
Nov 15 11:21:21 iMac-3 /tmp/PixelNovel/Install Timeline.app/Contents/MacOS/Install Timeline[37088]: Bootstrapper begin (Mac:version (null))
Nov 15 11:21:21 iMac-3 /tmp/PixelNovel/Install Timeline.app/Contents/MacOS/Install Timeline[37088]: Installed runtime located (2.5.0.16600)
Nov 15 11:21:21 iMac-3 /tmp/PixelNovel/Install Timeline.app/Contents/MacOS/Install Timeline[37088]: Launching application installer: "AIR Application Installer" -silent /tmp/PixelNovel/Install Timeline.app/Contents/Resources/Timeline
Nov 15 11:21:21 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37089]: Application Installer begin with version 2.5.0.16600 on Mac OS 10.5.8 x86
Nov 15 11:21:21 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37089]: Commandline is: -silent "/tmp/PixelNovel/Install Timeline.app/Contents/Resources/Timeline"
Nov 15 11:21:21 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37089]: Installed runtime (2.5.0.16600) located at /Library/Frameworks/Adobe AIR.framework
Nov 15 11:21:22 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37089]: Validating app in folder /tmp/PixelNovel/Install Timeline.app/Contents/Resources/Timeline/Contents/Resources
Nov 15 11:21:23 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37089]: Application signature verified
Nov 15 11:21:23 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37089]: Unpackaging/validation complete
Nov 15 11:21:23 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37089]: Got an unexpected fatal error while unpackaging: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception ArgumentError: Error #2004" errorID=2004]
Nov 15 11:21:23 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37089]: Application Installer end with exit code 7
Nov 15 11:21:23 iMac-3 /tmp/PixelNovel/Install Timeline.app/Contents/MacOS/Install Timeline[37088]: Application installer failure (7)
Nov 15 11:21:23 iMac-3 /tmp/PixelNovel/Install Timeline.app/Contents/MacOS/Install Timeline[37088]: Bootstrapper failure (7)^M
And here is the log for a successful attempt:
Nov 15 11:25:19 iMac-3 /tmp/PixelNovel/Install Timeline.app/Contents/MacOS/Install Timeline[37154]: Bootstrapper begin (Mac:version (null))
Nov 15 11:25:19 iMac-3 /tmp/PixelNovel/Install Timeline.app/Contents/MacOS/Install Timeline[37154]: Installed runtime located (2.5.0.16600)
Nov 15 11:25:19 iMac-3 /tmp/PixelNovel/Install Timeline.app/Contents/MacOS/Install Timeline[37154]: Launching application installer: "AIR Application Installer" -silent /tmp/PixelNovel/Install Timeline.app/Contents/Resources/Timeline
Nov 15 11:25:20 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37155]: Application Installer begin with version 2.5.0.16600 on Mac OS 10.5.8 x86
Nov 15 11:25:20 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37155]: Commandline is: -silent "/tmp/PixelNovel/Install Timeline.app/Contents/Resources/Timeline"
Nov 15 11:25:20 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37155]: Installed runtime (2.5.0.16600) located at /Library/Frameworks/Adobe AIR.framework
Nov 15 11:25:20 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37155]: Validating app in folder /tmp/PixelNovel/Install Timeline.app/Contents/Resources/Timeline/Contents/Resources
Nov 15 11:25:21 iMac-3 /usr/sbin/ocspd[37158]: starting
Nov 15 11:25:21 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37155]: Application signature verified
Nov 15 11:25:21 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37155]: Unpackaging/validation complete
Nov 15 11:25:21 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37155]: No app located for appID 'com.pixelnovel.TimelineProjectManager' and pubID ''
Nov 15 11:25:21 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37155]: Starting silent app installation to /Applications. Installing app com.pixelnovel.TimelineProjectManager version 0.0.4 using the source file at file:///tmp/PixelNovel/Install%20Timeline.app/Contents/Resources/Timeline
Nov 15 11:25:22 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37155]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel /Applications/Timeline.app
Nov 15 11:25:22 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37155]: Subprocess chown succeeded
Nov 15 11:25:22 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37155]: Launching subprocess with commandline /bin/chmod -R ugo+rx /Applications/Timeline.app
Nov 15 11:25:22 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37155]: Subprocess chmod succeeded
Nov 15 11:25:22 iMac-3 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[37155]: Application Installer end with exit code 0
Nov 15 11:25:22 iMac-3 /tmp/PixelNovel/Install Timeline.app/Contents/MacOS/Install Timeline[37154]: Application installer success
Nov 15 11:25:22 iMac-3 /tmp/PixelNovel/Install Timeline.app/Contents/MacOS/Install Timeline[37154]: Bootstrapper success^M
I will also send you a link to the DMG file that reproduces the error as a private message - ma be this will help.
Thank you,
Anatoly

Download appears corrupted - installation failed for Adobe Indesign - I have tried at least 6 times on different days. Please help?

Download appears corrupted - installation failed for Adobe Indesign - I have tried at least 6 times on different days.
And I really need to try sort this out ASAP.
Please help?

Gez7 do you receive any specific errors? Please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html which discusses several common errors and steps to resolve them.

Failed Updates every time!! Error message: Adobe Premiere Elements 12.1 Update Installation failed. Error Code: U44M1P7 Adobe Photoshop Elements 12.1 Update Installation failed. Error Code: U44M1P7

Adobe Premiere Elements 12.1 Update
Installation failed. Error Code: U44M1P7
Adobe Photoshop Elements 12.1 Update
Installation failed. Error Code: U44M1P7
Failed updates everyone on an iMac 27" running Mavericks- what can i do to get the latest updates which include support for my Sony A7 digital camera?
[email protected]

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Error in Plugin Installation For MS Office 2013 on Windows 8 and 8.1

Hello,
We have developed an installer for MS Word and MS Excel plugins. So far it has been working fine for MS Office 2003, 2007 etc. but since I have upgraded to a Windows 8.1 machine with MS Office 2013 installed, the plugin installation is giving error.
The installation fails and an error dialog appears with Error Code Type: Error, Error:1, Owner:30a.
The installer works well for MS Office 2010 on Windows 8/ 8.1 machine or MS Office 2010 on Windows 7 machine.

HiDinesh,
Is there any other error message when installation fails?
According to this error message “Error Code Type: Error, Error:1, Owner:30a.”
This is problem conclusion provided by IBM:
This issue is no longer reproducible in V6R2012x.
Installation checks have been modified to throw an error only when none of the Office applications
(Word, Excel, PowerPoint and Outlook) are installed. This error will not occur if one or more of the Office products are installed.
For more detail information:
http://www-01.ibm.com/support/docview.wss?uid=swg1HE09464
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
If there is anything I can do for you regarding this issue, feel free to post back.
Best regards,
Greta Ge
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

10g RAC installation fails....

Hello All,
I am new to RAC installation.while doing the installation in 2node cluster,till the configuration assisstants windows everything went fine. in CA while checking the status,the oracle clusterware config assistant failed with the following log....
INFO: Starting Install on nodes 'server004'
INFO: Saving Cluster Inventory
INFO: Running command 'C:\DOCUME~1\uit0076\LOCALS~1\Temp\1\OraInstall2010-05-18_11-41-42AM\oui\bin\setup.exe -jreLoc C:\DOCUME~1\uit0076\LOCALS~1\Temp\1\OraInstall2010-05-18_11-41-42AM\jre\1.4.2 -paramFile C:\DOCUME~1\uit0076\LOCALS~1\Temp\1\OraInstall2010-05-18_11-41-42AM\oui/clusterparam.ini -silent -ignoreSysPrereqs -attachHome -noClusterEnabled ORACLE_HOME=C:\oracle\product\10.2.0\crs ORACLE_HOME_NAME=OraCr10g_home CLUSTER_NODES=server003,server004 CRS=true "INVENTORY_LOCATION=C:\Program Files\Oracle\Inventory" LOCAL_NODE=server004 -remoteInvocation -invokingNodeName server003 -logFilePath "C:\Program Files\Oracle\Inventory/logs" -timestamp 2010-05-18_11-41-42AM' on the nodes 'server004'.
INFO: Deleting service 'OracleOUIOraCr10g_homeService' on nodes 'server004'.
INFO: Creating service 'OracleOUIOraCr10g_homeService' on nodes 'server004'.
INFO: Starting service 'OracleOUIOraCr10g_homeService' on nodes 'server004'.
INFO: Stopping service OracleOUIOraCr10g_homeService on nodes server004.
INFO: Deleting service 'OracleOUIOraCr10g_homeService' on nodes 'server004'.
INFO: cf session retrieved for key: OraCr10g_home oracle.crs
INFO: cf session retrieved for key: OraCr10g_home oracle.crs
INFO: cf session retrieved for key: OraCr10g_home oracle.crs
INFO: cf session retrieved for key: OraCr10g_home oracle.crs
INFO: cf session retrieved for key: OraCr10g_home oracle.crs
INFO: cf session retrieved for key: OraCr10g_home oracle.crs
INFO: RUN_RECOMMENDED_TOOLS FIRST is set to false
INFO: No of Recommended Tools5
INFO: plugin-list is created
INFO: pluginlist is updated for: Oracle Clusterware current size: 1
INFO: No of ExitOnly Tools in this session: 0
INFO: cf session for perform has hashcode: 1040982
INFO: detached tool list getting prepared fo comp: Oracle Clusterware
INFO: cfsession hashcode for exit only tools: 1040982
INFO: hashcode for action: 17596838
INFO: No of ExitOnly Tools: 0
INFO: saving exit only tools ...
INFO: no detached only tools in this session
INFO: exit-only tools are created in single installation
INFO: no. of sets of tools to be run: 1
INFO: ca page to be shown: true
INFO: exitonly tools to be excuted passed: 0
INFO: Starting to execute configuration assistants
INFO: Command = C:\WINDOWS\system32\cmd /c call C:\oracle\product\10.2.0\crs/install/crssetup.config.bat
Step 1: checking status of CRS cluster
Step 2: creating directories (C:\oracle\product\10.2.0\crs)
Step 3: configuring OCR repository
ocr upgrade failed with (-1073741819)
Command = C:\WINDOWS\system32\cmd /c call C:\oracle\product\10.2.0\crs/install/crssetup.config.bat has failed
INFO: Configuration assistant "Oracle Clusterware Configuration Assistant" failed
*** Starting OUICA ***
Oracle Home set to C:\oracle\product\10.2.0\crs
Configuration directory is set to C:\oracle\product\10.2.0\crs\cfgtoollogs. All xml files under the directory will be processed
INFO: The "C:\oracle\product\10.2.0\crs\cfgtoollogs/configToolFailedCommands" script contains all commands that failed, were skipped or were cancelled. This file may be used to run these configuration assistants outside of OUI. Note that you may have to update this script with passwords (if any) before executing the same.
SEVERE: OUI-25031:Some of the configuration assistants failed. It is strongly recommended that you retry the configuration assistants at this time. Not successfully running any "Recommended" assistants means your system will not be correctly configured.
1. Check the Details panel on the Configuration Assistant Screen to see the errors resulting in the failures.
2. Fix the errors causing these failures.
3. Select the failed assistants and click the 'Retry' button to retry them.
INFO: User Selected: Yes/OK
Have 1GB RAM in both the nodes.
could any one help me to solve this?
Thanks,
Derick
Edited by: user4487322 on May 18, 2010 1:46 AM

Thank you madrid.I am installing the RAC in windows2003 sp2 server.in the link till the step no#12(12. The Configuration Assistants page appears.)everything went
fine.while checking the 'Virtual Private IP Configuration Assistant',the installation fails with following error.....
INFO: Configuration assistant "Oracle Clusterware Configuration Assistant" succeeded
INFO: Command = C:\oracle\product\10.2.0\crs/bin/racgons.exe add_config server003:6200 server004:6200
INFO: Configuration assistant "Oracle Notification Server Configuration Assistant" succeeded
INFO: Command = C:\oracle\product\10.2.0\crs/bin/oifcfg.exe setif -global "Local Area Connection"/10.28.25.0:public "Local Area Connection 2"/10.10.10.0:cluster_interconnect
INFO: Configuration assistant "Oracle Private Interconnect Configuration Assistant" succeeded
INFO: Command = C:\WINDOWS\system32\cmd /c call C:\oracle\product\10.2.0\crs/bin/vipca.bat -silent -nodelist "server003,server004" -nodevips "server003/vipserver003/255.255.255.0/Local Area Connection,server004/vipserver004/255.255.255.0/Local Area Connection"
Execution of the plugin was aborted
INFO: Configuration assistant "Virtual Private IP Configuration Assistant" was canceled.
*** Starting OUICA ***
Oracle Home set to C:\oracle\product\10.2.0\crs
Configuration directory is set to C:\oracle\product\10.2.0\crs\cfgtoollogs. All xml files under the directory will be processed
INFO: The "C:\oracle\product\10.2.0\crs\cfgtoollogs/configToolFailedCommands" script contains all commands that failed, were skipped or were cancelled. This file may be used to run these configuration assistants outside of OUI. Note that you may have to update this script with passwords (if any) before executing the same.
SEVERE: OUI-25031:Some of the configuration assistants failed. It is strongly recommended that you retry the configuration assistants at this time. Not successfully running any "Recommended" assistants means your system will not be correctly configured.
1. Check the Details panel on the Configuration Assistant Screen to see the errors resulting in the failures.
2. Fix the errors causing these failures.
3. Select the failed assistants and click the 'Retry' button to retry them.
INFO: User Selected: Yes/OK
INFO: Starting to execute configuration assistants
INFO: Command = C:\WINDOWS\system32\cmd /c call C:\oracle\product\10.2.0\crs/bin/vipca.bat -silent -nodelist "server003,server004" -nodevips "server003/vipserver003/255.255.255.0/Local Area Connection,server004/vipserver004/255.255.255.0/Local Area Connection"
Execution of the plugin was aborted
INFO: Configuration assistant "Virtual Private IP Configuration Assistant" was canceled.
INFO: Starting to execute configuration assistants
INFO: Command = C:\WINDOWS\system32\cmd /c call C:\oracle\product\10.2.0\crs/bin/vipca.bat -silent -nodelist "server003,server004" -nodevips "server003/vipserver003/255.255.255.0/Local Area Connection,server004/vipserver004/255.255.255.0/Local Area Connection"
*** Starting OUICA ***
Oracle Home set to C:\oracle\product\10.2.0\crs
Configuration directory is set to C:\oracle\product\10.2.0\crs\cfgtoollogs. All xml files under the directory will be processed
INFO: The "C:\oracle\product\10.2.0\crs\cfgtoollogs/configToolFailedCommands" script contains all commands that failed, were skipped or were cancelled. This file may be used to run these configuration assistants outside of OUI. Note that you may have to update this script with passwords (if any) before executing the same.
SEVERE: OUI-25031:Some of the configuration assistants failed. It is strongly recommended that you retry the configuration assistants at this time. Not successfully running any "Recommended" assistants means your system will not be correctly configured.
1. Check the Details panel on the Configuration Assistant Screen to see the errors resulting in the failures.
2. Fix the errors causing these failures.
3. Select the failed assistants and click the 'Retry' button to retry them.
INFO: User Selected: Yes/OK
I am able tp ping all my IP's from both the nodes,with host name &alias specified in the host file.
any thing else to be checked to fix "Virtual Private IP Configuration Assistant"?Any help?

1.3.1 Plugin installation failing at times.

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