1.4km from cabinet..is this the end?

My BT Infinity installation failed as I am 1.4km from where the cabinet has been sited.
I live about half a mile from the edge of the town
Now what?
Have I been abandoned for all eternity?
Are there any bespoke solutions?

Hi iaintaylor,
The Fibre infrastructure and "last mile" infrastructure that BT Retail and other ISPs use for their fibre broadband services/products (exluding Cable or KCom networks) are owned, installed and maintained by Openreach.
1) What does it say  in the grid when you enter your landline number into the BT Wholesale database? http://dslchecker.bt.com/adsl . Please copy and paste the "Grid" with all the available services for your line into a new post.
If you don't have a BT Wholesale reconisable number then try your Address here: http://dslchecker.bt.com/adsl/ADSLChecker.AddressO​utput
Remember to delete your landline number or address before posting it here.
2) FTTC fibre broadband uses VDSL2 signals that travel from the FTTC cabinet to your property via the existing copper (sometimes aluminium) line and can currently achieve upto 80mbps. The further away you are from your FTTC cabinet the slower the fibre FTTC broadband will be.
However VDSL/2 signals used for FTTC broadband connection degrade far quicker in terms of distance than conventional ADSL broadband signal do.
Generally speaking if your landline is over 1500 meters in length from the FTTC cabinet to your property then you may not be able to get BT Infinity as you may not be able to achieve over 15mbps, though maybe able to get BT Retail's sub 15mbps FTTC fibre broadband service called BT Faster Unlimited broadband (FTTC) if your line can cope with the VDSL/2 higher frequencies.
Here is a graph that shows the ADSL(G.DMT,ADSL2 and ADSL2+) and VDSL/2 (FTTC) signal with distance. Please be aware that all ADSL connections are depend on distance from local exchange, where as FTTC (VDSL/2) connections are depend on distance from your FTTC (DSLAM) cabinet. Though all connection types are also depend on line quality. 
This graph is also just a general estimation of what the speed could be achieved and not the actual speed you will receive. Also your line maybe longer than you would think as it may not go the direct way to either the cabinet.
There is a thing called FTTP on Demand (FTTPoD) where FTTC areas can request to get FTTP installed to their property if their exchange has been allows FTTPoD (though this is not supported by any ISPs at the moment), though may cost you thousands if you go down this route once ISPs take up this FTTPoD service.
jac_95 | BT.com Help Site | BT Service Status
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Similar Messages

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    2. Serial number: +076284+1430012993
    3. Firmware version: v0.07.03.0814-BT (Type B) Last updated 3/12/2014
    4. Board version: 01
    5. VDSL uptime: 0 days, 09:23:36
    6. Data Rate: 997 / 5791
    7. Maximum Data Rate: 1253 / 9410
    8. Noise Margin: 7.0 / 10.6
    9. Line Attenuation: 0.0 / 32.2
    10. Signal Attenuation: 0.0 / 0.0
    11. Data sent/received: 100.0 MB / 498.6 MB
    12. Broadband username: [email protected]
    13. BT Wi-fi: Yes
    14. 2.4GHz wireless network/SSID: BTHub5-####
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    17. 2.4GHz wireless channel: Automatic (Smart Wireless)
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    20. 5GHz wireless security: WPA2 Only (Recommended)
    21. 5GHz wireless channel: Automatic (Smart Wireless)
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    Hi woo16,
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    If you are 2.4km from your cabinet and have a good clean line the following table gives an estimate of 13Mbps, viz :-
    Table of FTTC speed against distance from the street cabinet
    Distance from the street cabinet (km)
    FTTC fibre broadband connection speed (Mbps)
    0
    80
    0.1
    80
    0.2
    80
    0.3
    76
    0.4
    69
    0.5
    60
    0.6
    51
    0.7
    43
    0.8
    35
    0.9
    31
    1
    28
    1.1
    26
    1.2
    24.5
    1.3
    23
    1.4
    22
    1.5
    21
    1.6
    19.8
    1.7
    19
    1.8
    18
    1.9
    17
    2
    16.5
    2.1
    15.5
    2.2
    14.8
    2.3
    14
    2.4
    13.3
    2.5
    12.5
    2.6
    11.7
    2.7
    10.8
    2.8
    10.2
    2.9
    9.4
    3
    8.7
    Best regards,
    dfenceman

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