1) "Care Pack" product registration page error 2) Driver download page error - links don't work

I cannot register my printer because the page has "Care Pack" product registration page has errors:
https://register.hp.com/americas/flowPage/registration/index.do?execution=e1s1
I fill in all the information and click the blue "Submit Query" button, and nothing happens except 3 silver "Submit Query" buttons appear below where it says, "Search results" "Select the product that you want to register." But there are no results! And why 3 buttons if no results?
Cookies and scripts are enabled. I did that and refreshed the page before I entered anything, so nothing is getting rejected.
It seems the website has a lot of problems...the download links on the driver page wouldn't work either, so I had to get them from a 3rd party. I am lucky to find a reliable site! (The driver was official and the printer finally installed correctly, which it couldn't even find if I let Windows search online!)

Hi @Terry-S
I feel it would be best for you to call us. We can help you with the CarePack registration. If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
Also, sorry to hear that you had some difficulties with the software download page. We appreciate your feedback.
Thank you.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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Can not locate driver download page.

Can not locate driver download page.
Officejet Pro 8500 A909a
MS Vista Ultimate 64 Bit.
When using my Linux PC to try and locate drivers for another PC, the website just keeps sending me in circles and never displays the drivers to download. Seems like in the past this has been a problem too. This occures with latest version of Firefox-37.0.1 and the current version of Chromium-37.0.2062.120 Built on Debian 7.6, running on Debian 7.8 (281580) (64-bit).
Navigate to hp.com
Select: Support | Download Drivers
Under 'Drivers and Downloads' tab
- enter product id: officejet pro 8500 A909a
- Select 'Go'
Expand the '+' that lists one link and select it.
None of the following links give a driver download!
- Troubleshooting
- How To
- Product Info.
- Users Guide
- Video Tutorials
- More Options
Maybe one of the options should be 'Driver Downloads'.
Just my $.02.
This question was solved.
View Solution.

Hi,
Many links in there. Please use the following direct driver (for Windows all):
http://ftp.hp.com/pub/softlib/software12/COL31041/mp-110033-2/OJ_AIO_P8500_A909_Full_Win_WW_140_408-...
(Note: Many printers for the whole 8500 series use same drivers).
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Unable to load driver download page.

I was called by my dad who needed some assistance to get a printer installed he bought fresh from a second hand store.
Anyway, I tried getting to the HP download page. The page however remains blank and does not load. I found some similar threads that availability to the driver pages is sometimes inaccesible. I don't want to get ahead of things (like assuming it's the fault of HP), and I also don't want to be a jerk (I love HP seriously)
But I have had very frequent issues in the past with multiple machines on different networks while accessing HP webpages. Either because of extreme long loading times through any hp web service. And in this case unable to access pages completely. Just a reminder that it might be a area of business to improve upon albeit a minor focus point for the people that run this company.
I read similar threads on this board through google searches that the same webpage (driver) page could be accesible through different international domains. I tried the german and spanish ones with the same results.
I tried accessing the driver download page for over 4 hours now.
Maybe it's just a issue with the driver page of my printer type. Especially since it is a older model.
Personally I don't know about safe alternative download methods to get the drivers.
Please post-
1:If you consider the fault to be at my end and how to fix it.
2:If there is any other way to get my hands on the printer software.

Hi:
The problem is on HP's end.
The link is now working.
http://support.hp.com/us-en/product/HP-Deskjet-D2400-Printer-series/2510721/model/2510766/drivers
Yes, I agree with you that there have been too many times in the last year that the support pages are down.
There should be a performance metric that is part of whoever's job it is that is in charge of the webpages (webmaster?), and there should be measurements of accessibility which should be part of the person's performance evaluations.
For example overall: Webpages never go out more than 1% of the time each year, etc.
I have found it quite unacceptible lately, and if this person worked for me, they would be on the carpet.
I was the commanding officer of a USCG LORAN station back in the 1980's
The mission of the station was to provide a radio navigation signal 100% of the time.
Anything short of that, and you better have a darn good reason why the station went off air.
You go off air too many times, how do ships and planes find their position?
I can tell you this, if my station had gone off air as many times as these web pages have been down lately, I would have been relieved of command.
Plain and simple.

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My system has not updated for a couple of days, for the last day it has been running successfuly but showing as up to date with no updates to install, which is unusual for 36hours as there's always something to update.
As of today I updated my mirrorlist to the lastest version and this is the output I get on trying to update, a quick google of these lines and searching on here gets me no results, any help on where to start looking would be appreciated.
[user@archlinux ~]$ sudo pacman -Sy
:: Synchronizing package databases...
testing 12.7 KiB 3.09M/s 00:00 [###########################################################################] 100%
core 122.1 KiB 962K/s 00:00 [###########################################################################] 100%
extra 1805.8 KiB 1873K/s 00:01 [###########################################################################] 100%
error: failed retrieving file 'pacman.confesting.db' from mirror.unitedcolo.de : The requested URL returned error: 400 Bad Request
error: failed retrieving file 'pacman.confesting.db' from ftp.snt.utwente.nl : The requested URL returned error: 404 Not Found
error: failed retrieving file 'pacman.confesting.db' from archlinux.neuf.no : The requested URL returned error: 400 Bad Request
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error: failed retrieving file 'pacman.confesting.db' from lon.mirror.rackspace.com : The requested URL returned error: 404 Not Found
error: failed to update community-tsudo leafpad /etc/pacman.confesting (download library error)
community 2.4 MiB 1781K/s 00:01 [###########################################################################] 100%
multilib-testing 3.7 KiB 0.00B/s 00:00 [###########################################################################] 100%
multilib 121.0 KiB 953K/s 00:00 [###########################################################################] 100%
infinality-bundle is up to date
The error appears no matter which update server I enable.
Last edited by bug2k12 (2014-12-18 10:08:49)

with testing repos enabled (same output with pacman -Syyu)
[user@archlinux ~]$ sudo pacman -Syuu
:: Synchronizing package databases...
testing 19.0 KiB 238K/s 00:00 [###########################################################################] 100%
core 122.1 KiB 127K/s 00:01 [###########################################################################] 100%
extra 1805.9 KiB 1038K/s 00:02 [###########################################################################] 100%
community-testing 13.5 KiB 2.63M/s 00:00 [###########################################################################] 100%
community 2.4 MiB 1166K/s 00:02 [###########################################################################] 100%
multilib-testing 3.7 KiB 0.00B/s 00:00 [###########################################################################] 100%
multilib 121.0 KiB 181K/s 00:01 [###########################################################################] 100%
infinality-bundle is up to date
:: Starting full system upgrade...
warning: lib32-db: downgrading from version 5.3.28-2 to version 5.3.28-1
:: Replace mesa-dri with testing/mesa? [Y/n] y
resolving dependencies...
looking for inter-conflicts...
error: failed to prepare transaction (could not satisfy dependencies)
:: lib32-gtk3: requires gtk3=3.14.5
with testing repos disabled
[user@archlinux ~]$ sudo pacman -Syuu
:: Synchronizing package databases...
core 122.1 KiB 167K/s 00:01 [###########################################################################] 100%
extra 1805.9 KiB 357K/s 00:05 [###########################################################################] 100%
community 2.4 MiB 384K/s 00:06 [###########################################################################] 100%
multilib 121.0 KiB 140K/s 00:01 [###########################################################################] 100%
infinality-bundle is up to date
:: Starting full system upgrade...
warning: lib32-db: downgrading from version 5.3.28-2 to version 5.3.28-1
warning: lib32-mesa: downgrading from version 10.4.0-1 to version 10.3.5-1
warning: lib32-p11-kit: downgrading from version 0.22.1-3 to version 0.22.1-1
warning: lib32-systemd: downgrading from version 218-1 to version 217-1
warning: virtualbox: downgrading from version 4.3.20-3 to version 4.3.20-1
warning: virtualbox-guest-utils: downgrading from version 4.3.20-3 to version 4.3.20-1
warning: virtualbox-host-dkms: downgrading from version 4.3.20-3 to version 4.3.20-1
resolving dependencies...
looking for inter-conflicts...
error: failed to prepare transaction (could not satisfy dependencies)
:: lib32-gtk3: requires gtk3=3.14.5
[user@archlinux ~]$ sudo pacman -Syyu
:: Synchronizing package databases...
core 122.1 KiB 82.7K/s 00:01 [###########################################################################] 100%
extra 1805.9 KiB 252K/s 00:07 [###########################################################################] 100%
community 2.4 MiB 307K/s 00:08 [###########################################################################] 100%
multilib 121.0 KiB 192K/s 00:01 [###########################################################################] 100%
infinality-bundle 9.8 KiB 0.00B/s 00:00 [###########################################################################] 100%
infinality-bundle.sig 287.0 B 0.00B/s 00:00 [###########################################################################] 100%
:: Starting full system upgrade...
warning: lib32-db: local (5.3.28-2) is newer than multilib (5.3.28-1)
warning: lib32-mesa: local (10.4.0-1) is newer than multilib (10.3.5-1)
warning: lib32-p11-kit: local (0.22.1-3) is newer than multilib (0.22.1-1)
warning: lib32-systemd: local (218-1) is newer than multilib (217-1)
warning: virtualbox: local (4.3.20-3) is newer than community (4.3.20-1)
warning: virtualbox-guest-utils: local (4.3.20-3) is newer than community (4.3.20-1)
warning: virtualbox-host-dkms: local (4.3.20-3) is newer than community (4.3.20-1)
resolving dependencies...
looking for inter-conflicts...
error: failed to prepare transaction (could not satisfy dependencies)
:: lib32-gtk3: requires gtk3=3.14.5

I have an update for garageband i have tried updating it and everytime after downloading 1.2o gb of data it says ' AN ERROR OCCURRED while downloading .(102) ' i don't know what to do now ?

i don't knw what this error 102 to is but i have tried restarting of this error and tried again updating the software ...but no help same error after downloading 1.20 gb data every time

I have the same issue , no idea . I am going to try logging in to the App Store first and have that OPEN , logged in and try again ....... from this post / link
orah
Re: The App Store will not update my apps. I keep getting An error occurred while downloading the updates.(102) What could resolve this issue? Oct 21, 2012 12:14 AM (in response to Mr. Grey)
I believe its an auth error. If you tried signing in and out of the app store and downloading a free app (typical fixes) and it persists, try downloading the updates manually. If youre trying to get the Mountain Lion updates the link for 10.8.1 is here http://support.apple.com/kb/DL1571 and if you already have 10.8.1 and youre trying to update to 10.8.2 the link is here http://support.apple.com/kb/DL1580 a supplemental update came for the 10.8.2 which can be found here http://support.apple.com/kb/DL1600
Like I said before, the error isnt that your software or hard drive is corrupt, it has to do with your AppleID authenticating the download, especially because OS updates are part of the Mac App Store. If you know your way around your system libraries or root libraries you can possibly fix it by deleting specific files that may be corrupted, otherwise you're going to want to back up your data and reinstall the OS.
Good luck!

1) "Care Pack" product registration page error 2) Driver download page error - links don't work

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