1 of my 2 simple reports is not shown on Iphone

Dear Experts,
I have developed 2 simple reports for Iphone. One of them is shown properly and the other one is only displayed as a grey and blank site. There are no errormessages. The reports don't have any parameters. The preview in SAP BO works fine.
You can guess my question. What is wrong with the second report? Thanks for any helpful answer.
Regards Lars

Dear Lars,
What are the differences between two reports? You may check tables used, format used etc.
Thanks,
Gordon

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    Our Reports are developed under Windows (Report Builder 9.0.4.0.33 and Windows 2000/Windows XP) and generated under Linux (IAS 10.1.2.0.2 with Red Hat Advanced Server). The Report Output is a PDF, that will be downloaded by the user with WEB.SHOW_DOCUMENT. This works fine, but fonts are not shown correctly in the PDF, especially ARIAL, which is the font we use.
    I have run the Fontsolution Configuration Script from Metalink, but we still have a problem.
    When you look at the font.pdf, wich is the testreport from fontsolutions, some sizes and styles of Arial are printed correctly others not.
    Arial 8 is ok, but Arial 10 and Arial 12 are something like Times New Roman.
    Arial 12 Bolded is correct, but Arial 12 italic and Arial 12 bold italic are also not
    the Arial Font.
    How can we correct this problem?
    Regards
    Udo
    These are the files changed by Fontsolution Configuration Script:
    uifont.ali
    # uifont.ali provided in fontsolutions.tar for developer 9.0.2
    # $Header: uifont.ali@@/main/22 \
    # Checked in on Tue Jan 8 15:32:42 PST 2002 by idc \
    # Copyright (c) 1999, 2002 by Oracle Corporation. All Rights Reserved. \
    # $
    # $Revision: /main/22 $
    # Copyright (c) Oracle Corporation 1994, 2002.
    # All Rights Reserved.
    # DESCRIPTION:
    # Each line is of the form:
    # <Face>.<Size>.<Style>.<Weight>.<Width>.<CharSet> = \
    # <Face>.<Size>.<Style>.<Weight>.<Width>.<CharSet>
    # The <Face> must be the name (string/identifier) of a font face. The
    # <Style>, <Weight>, <Width>, and <CharSet> may either be a numeric
    # value or a predefined identifier/string. For example, both US7ASCII
    # and 1 are valid <CharSet> values, and refer to the same character set.
    # The <Size> dimension must be an explicit size, in points.
    # The following is a list of recognized names and their numeric
    # equivalents:
    # Styles Numeric value
    # Plain 0
    # Italic 1
    # Oblique 2
    # Underline 4
    # Outline 8
    # Shadow 16
    # Inverted 32
    # Overstrike 64
    # Blink 128
    # Weights Numeric value
    # Ultralight 1
    # Extralight 2
    # Light 3
    # Demilight 4
    # Medium 5
    # Demibold 6
    # Bold 7
    # Extrabold 8
    # Ultrabold 9
    # Widths Numeric value
    # Ultradense 1
    # Extradense 2
    # Dense 3
    # Semidense 4
    # Normal 5
    # Semiexpand 6
    # Expand 7
    # Extraexpand 8
    # Ultraexpand 9
    # Styles may be combined; you can use plus ("+") to delimit parts of a
    # style. For example,
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    # and Overstrike styles to a 12-point, bold, italic Helvetica font.
    # All strings are case-insensitive in mapping. Font faces are likely to
    # be case-sensitive on lookup, depending on the platform and surface, so
    # care should be taken with names used on the right-hand side; but they
    # will be mapped case-insensitively.
    # See your platform documentation for a list of all supported character
    # sets, and available fonts.
    # BUGS:
    # o Should accept a RHS ratio (e.g., "Helv = Arial.2/3").
    #===============================================================
    [ Global ] # Put mappings for all surfaces here.
    # Mapping from MS Windows
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    #"Courier New" = courier
    #"Times New Roman" = times
    #Modern = helvetica
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    #"MS Serif" = times
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    "sAdC128d" = helvetica..Plain.Medium
    "CarolinaBar-B39-25F2" = helvetica...Bold
    #"IDAutomationSMICR" = helvetica
    # Mapping from Macintosh
    #"New Century Schlbk" = "new century schoolbook"
    #"New York" = times
    #geneva = helvetica
    #===============================================================
    [ Printer ] # Put mappings for all printers here.
    #===============================================================
    [ Printer:PostScript1 ] # Put mappings for PostScript level 1 printers here.
    # Sample Kanji font mappings
    ...UltraLight..JEUC = "Ryumin-Light-83pv-RKSJ-H"...Light..JEUC
    ...UltraLight..SJIS = "Ryumin-Light-83pv-RKSJ-H"...Light..SJIS
    ...ExtraLight..JEUC = "Ryumin-Light-83pv-RKSJ-H"...Light..JEUC
    ...ExtraLight..SJIS = "Ryumin-Light-83pv-RKSJ-H"...Light..SJIS
    ...Light..JEUC = "Ryumin-Light-83pv-RKSJ-H"...Light..JEUC
    ...Light..SJIS = "Ryumin-Light-83pv-RKSJ-H"...Light..SJIS
    ...DemiLight..JEUC = "Ryumin-Light-83pv-RKSJ-H"...Light..JEUC
    ...DemiLight..SJIS = "Ryumin-Light-83pv-RKSJ-H"...Light..SJIS
    .....JEUC = "GothicBBB-Medium-83pv-RKSJ-H"...Medium..JEUC
    .....SJIS = "GothicBBB-Medium-83pv-RKSJ-H"...Medium..SJIS
    # Mapping from MS Windows
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    #Script = "itc zapf chancery"
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    #System = helvetica
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    #clean = times
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    #lucidabright = times
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    #"Times New Roman" = times
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    #helvetica=IDAutomationSMICR
    #===============================================================
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    ...UltraLight..SJIS = "Ryumin-Light-83pv-RKSJ-H"...Light..SJIS
    ...ExtraLight..JEUC = "Ryumin-Light-83pv-RKSJ-H"...Light..JEUC
    ...ExtraLight..SJIS = "Ryumin-Light-83pv-RKSJ-H"...Light..SJIS
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    ...Light..SJIS = "Ryumin-Light-83pv-RKSJ-H"...Light..SJIS
    ...DemiLight..JEUC = "Ryumin-Light-83pv-RKSJ-H"...Light..JEUC
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    #lucidatypewriter = courier
    #lucidabright = times
    #===============================================================
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    fixed = courier
    lucida = univers
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    #===============================================================
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    "Bookman" = times
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    # [ PDF:Subset ] - Used for True Type Font subsetting
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    # The font files must exist in one of the folders specified in REPORTS_PATH.
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    # Aliasing entry will take precedence over Font Embedding entry. Entries
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    *% Adobe Systems PostScript(R) Printer Description File
    *% Copyright 1987-1992 Adobe Systems Incorporated.
    *% All Rights Reserved.
    *% Permission is granted for redistribution of this file as
    *% long as this copyright notice is intact and the contents
    *% of the file is not altered in any way from its original form.
    *% End of Copyright statement
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    *FileVersion: "3.1"
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    *ScreenAngle: "54.0"
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    *PageRegion Letter.Transverse: "letter"
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    *PageRegion Ledger: "ledger"
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    *PageRegion A3: "a3"
    *PageRegion A4: "a4R"
    *PageRegion A4.Transverse: "a4"
    *PageRegion A5: "a5"
    *PageRegion B4: "b4"
    *PageRegion B5: "b5R"
    *PageRegion B5.Transverse: "b5"
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    *ImageableArea Letter.Transverse: "18 19 593 773 "
    *ImageableArea Legal: "18 19 593 990 "
    *ImageableArea Ledger: "18 16 1205 775 "
    *ImageableArea Tabloid: "16 19 775 1206 "
    *ImageableArea A3: "18 21 823 1170 "
    *ImageableArea A4: "18 18 576 823 "
    *ImageableArea A4.Transverse: "18 19 577 823 "
    *ImageableArea A5: "18 19 401 577 "
    *ImageableArea B4: "19 15 709 1017 "
    *ImageableArea B5: "20 19 495 709 "
    *ImageableArea B5.Transverse: "20 19 495 709 "
    *ImageableArea Statement: "22 19 374 594 "
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    /upperright {10000 mul floor 10000 div} bind def
    /lowerleft {10000 mul ceiling 10000 div} bind def
    newpath clippath pathbbox
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    exch 2 {upperright cvp} repeat flush
    restore
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    *PaperDimension Letter: "612 792"
    *PaperDimension Letter.Transverse: "612 792"
    *PaperDimension Legal: "612 1008"
    *PaperDimension Ledger: "1224 792"
    *PaperDimension Tabloid: "792 1224"
    *PaperDimension A3: "842 1191"
    *PaperDimension A4: "595 842"
    *PaperDimension A4.Transverse: "595 842"
    *PaperDimension A5: "420 595"
    *PaperDimension B4: "729 1032"
    *PaperDimension B5: "516 729"
    *PaperDimension B5.Transverse: "516 729"
    *PaperDimension Statement: "396 612"
    *RequiresPageRegion All: True
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    *InputSlot Upper: "0 statusdict /setpapertray get exec"
    *InputSlot Lower: "1 statusdict /setpapertray get exec"
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    *OrderDependency: 20 AnySetup *ManualFeed
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    *ManualFeed True: "statusdict /manualfeed true put"
    *ManualFeed False: "statusdict /manualfeed false put"
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    statusdict /manualfeed get {(True)}{(False)}ifelse = flush
    restore
    *End
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    *DefaultOutputOrder: Reverse
    *% Font Information =====================
    *% This datap462.ppd is provided by fontsolutions.tar
    *DefaultFont: Courier
    *Font ArialMT: Standard "(001.004)" Standard ROM
    *Font Arial-ItalicMT: Standard "(001.004)" Standard ROM
    *Font Arial-BoldMT: Standard "(001.004)" Standard ROM
    *Font Arial-BoldItalicMT: Standard "(001.004)" Standard ROM
    *Font ArialNarrow: Standard "(001.004)" Standard ROM
    *Font ArialNarrow-Italic: Standard "(001.004)" Standard ROM
    *Font ArialNarrow-Bold: Standard "(001.004)" Standard ROM
    *Font ArialNarrow-BoldItalic: Standard "(001.004)" Standard ROM
    *Font CourierNewMT: Standard "(001.004)" Standard ROM
    *Font CourierNew-ItalicMT: Standard "(001.004)" Standard ROM
    *Font CourierNew-BoldMT: Standard "(001.004)" Standard ROM
    *Font CourierNew-BoldItalicMT: Standard "(001.004)" Standard ROM
    *Font Courier: Standard "(001.004)" Standard ROM
    *Font Courier-Bold: Standard "(001.001)" Standard ROM
    *Font Courier-BoldOblique: Standard "(001.001)" Standard ROM
    *Font Courier-Oblique: Standard "(001.001)" Standard ROM
    *Font Helvetica: Standard "(001.001)" Standard ROM
    *Font Helvetica-Bold: Standard "(001.001)" Standard ROM
    *Font Helvetica-BoldOblique: Standard "(001.001)" Standard ROM
    *Font Helvetica-Oblique: Standard "(001.001)" Standard ROM
    *Font IDAutomationSMICR: Standard "(001.001)" Standard ROM
    *Font Symbol: Special "(001.001)" Special ROM
    *Font Tahoma: Standard "(001.001)" Standard ROM
    *Font Tahoma-Bold: Standard "(001.001)" Standard ROM
    *Font Times-Bold: Standard "(001.001)" Standard ROM
    *Font Times-BoldItalic: Standard "(001.001)" Standard ROM
    *Font Times-Italic: Standard "(001.001)" Standard ROM
    *Font Times-Roman: Standard "(001.001)" Standard ROM
    *Font TimesNewRomanMT: Standard "(001.001)" Standard ROM
    *Font TimesNewRoman-BoldMT: Standard "(001.001)" Standard ROM
    *Font TimesNewRoman-BoldItalicMT: Standard "(001.001)" Standard ROM
    *Font TimesNewRoman-ItalicMT: Standard "(001.001)" Standard ROM
    *?FontQuery: "
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    /str 100 string dup 0 (fonts/) putinterval def
    count 1 gt
    exch dup str 6 94 getinterval cvs
    (/) print print (:) print
    FontDirectory exch known
    {(Yes)}{(No)} ifelse =
    {exit} ifelse
    }bind loop
    (*) = flush
    restore
    *End
    *?FontList: "
    FontDirectory { pop == } bind forall flush
    (*) = flush
    *End
    *% Printer Messages (verbatim from printer):
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