1)Paying online. 2) Don't want messages left by Verizon control

1) Just made payment online and last 10 minutes payment won't clear because red dots keep going in circle. I need the confirmation #. 2). When a message is left on answering machine , I have to dial Verizon services and give a pass code. I don't want this procedure!!! I just want to listen and erase as I did in the past. Thank you.

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