1 second media pending, random occur

CS5 on Win7 64Bit, 6.4GB RAM reserved for CS5, Quadcore 2.4, all data on internal HDD, all Cachefiles and other Data in Projectfolders.
1440x1080 (1.3333) Project, 25 fps, PAL, 48000Hz, 1.5hours duration, 69 different Objects, biggest 9.2GB, mpeg, m2ts, mp3, wav
I exported the movie with CS5 Mediaencoder in PAL, 1280x720, 25 fps, Quality 4.0, MPEG, 384Kbit/s, 48kHz, 16 Bit, Stereo, VBR, 1-Pass, Min. 4.00, Goal 10.00, Max 18.50 MBit/s
Random "Media Pending" screen appears for one second in the exported file which is flawless apart from that. They don't appear in the premiere editor though. The preview never has the media pending screens.
I did found out though, that they appear mostly whenever it jumps from a little object to the big objects. I used 4 cameras of which one was on a tripod recording line in sound and the stage from above. so if I use one of the other cameras to cover the part where "Media Pending" occurs, then it gets only shifted to the point where I stopped covering it, but again only for one second, eventhough its the same object just a bit later.
solutions anyone?
Philipp

Welcome to the forum.
Media Pending means just that - the program is processing some aspect of the media in use. There could be several reasons for this. The program could be Indexing the material. This happens with MPEG material most often. This ARTICLE will give you a bit more background.
It could also be that some other program, like Windows Indexing is locking the material, and PrPro cannot access it at that moment. This ARTICLE will give you a bit of background on that.
There are probably a few other causes, and maybe others will chime in with some of those.
Good luck,
Hunt

Similar Messages

Delay on playback when switching between Sequences (Media Pending)

Hello guys,
I'm growing quite frustrated with Premiere CC lately.
So I am running CC on a Desktop PC. Core elements are : Asus X-79 Deluxe, Intel i7 4930K, 32gb ram, Geforce Titan.
OS (Win 8.1) and CC are running on a SSD. Footage is on internal 7200rpm HHDs.
All other softwares (mostly Davinci and Red Cine) are working perfectly, fast, no crash what-so-ever. So I thought the system was working fine. But Premiere is a nightmare and I'm trying to figure out where it can come from.
Some issues appeared recently, on the latest version, and I did not have in the previous ones.
First, I was facing a huge problem when simply opening clips from the Project window into the Source player. I usually had a 30-second "Media Pending" every time. When working with 1000+ files, it was simply impossible to work. Weirdly enough, I found a trick : when opening the first clip, I would have this Media Pending issue, but (that's where it gets funny), if I did not play the clip, just stay on the first frame, and opened a second one right away, then the second one wouldn't have the Media Pending issue. As long as I stayed on Frame 1 of each clip, I could open the next one without any issue. Then, once I navigate in those "pre-opened" clip, they'd play fine, without delay. But again, if I went a bit further and opened a new clip (not previously pre-opened) I'd have to go through 30 seconds of Media Pending again. F*** annoying. But whatever, I just had to open all clips before starting editing and then it would work.
But now, I have a very similar issue when I edit further on. Especially if I have several sequences, every time I move from one sequence to the next, it would take several seconds before the video (on the Program Player) would appear. Most of the time, the player just stays black, but a couple of times, I got the Media Pending screen again.
Then, once this is passed, the playback is all over the place. The most common problem is that the video plays, but if I press stop, the cursor stops on the timeline (the UI reacts to what I do) but the video keeps playing.... and I can press stop like a maniac, it stops playing like 20 seconds later... The UI still reacts, I can navigate menus etc... but the video just keeps playing. I have to wait several seconds before being able to work again.
I've tried a lot of things : changing the footage to a different disk, updating Video drivers. I suspect it is related to a fairly new function cause I never had these problems on the previous Premieres (the pre 2014.2 version). But right now, I just missed the deadline of a client today because the program was being so slow. You can imagine I feel a bit stressed.
Let me know if you have experienced stuff like this before, or if you had any idea where it can come from, I would really appreciate your help!
Thanks a lot!
Cédric

Yes of course, I know it's mostly the frustration talking, but unfortunately the issues with the software are important enough to affect my job a lot.
And they are still here, I'm really trying different solutions, especially since they appeared recently, they must be linked to a new feature somewhere in Premiere. Any idea what it could be? It working absolutely fine on Premiere pre-2014.2.
Now I open my almost finished sequence, and when I drag the cursor across the sequence, every time it's on a new clip, it freezes for a while. A few seconds. Then that clip plays fine. I move to another shot and it's the same, the video freezes for a while (UI still reacts normally). If I try to just press play, it plays the shots that i already when over, but if there is a new one, the video freezes, sound continues, and I can press stop as many times as I want, it keeps playing.
Once I have finally gone once over every shot, then the video plays absolutely fine. So I guess it has to do with a cache option. But tried cleaning the cache, moving the scratch disk to a different disk (now it's on a internal ssd, should be fast!) but to no avail..
At this point, I feel the last 3 options I have is :
- finish my current projects, and try an entire new workflow for the following ones, and use something else than the MXF container
- or, finish my current projects then move to Avid
- rebuild my entire system to see if that changes anything

Conforming and Indexing Errors, Media Pending, Audio won't play in timeline

I'm working on a desktop PC which is running Windows 7 Professional 64-bit and Adobe Premiere Pro (version CS5.5). It's currently utilizing a second gen. 3.4Ghz i7 2600 processor, 16GB of 1600Mhz RAM, 64GB solid-state drive and a ASUS P8Z68-V Intel Z68 Motherboard with onboard audio (Realtek ALC892 chipset) and onboard video. My problem is this:
The conforming and indexing of all of my imported media never seems to finish regardless of how many times I reopen the project file and wait for it. On the lower right-hand portion of the screen, next to the conforming/indexing progress bar, is a little red "X". When clicked, it pops up with a list of errors that read: "An unexpected error occurred while performing a conform action on the following file...". As a result, my audio channels have no waveform and during playback there are no audible tones or levels. On some video clips there's just text that reads "Media Pending". This only appears to happen with project files that I saved on external hard drives, and I suspect it has something to do with the Media Cache Files folder and how Premiere Pro locates these conform/index files. I've also encountered this problem in CS3 and CS4.
I have a few questions:
1) How do I avoid error messages in regards to indexing and conforming
2) How do you know when indexing/conforming has completed itself? (there doesn't seem to be a progress log or a list of commands/executions)
3) Indexing and conforming appears to be an automatic process, but is there a way to do it manually?
4) What's the best way to setup your media cache files when you click EDIT > PREFERENCES > MEDIA?
5) If I have approximately 1 hour of footage, what's an average wait time for conforming/indexing? What about 5 hours of footage? 10?
6) Adobe recommends not editing until the conforming and indexing has completed itself-- how important is this?
7) Sometimes it appears as though the conforming and indexing has finished, but then I still have problems with playback. Do I have to reopen the project for it to continue with the conforming/indexing progress? I've already determined that the video file I'm working with is intact and free of any corruption.
I'm fine with having to wait for a project to conform and index, but it never seems to complete itself! Any help regarding this matter would be greatly appreciated.

Harm filled in pretty much all the salient details, but I'll do another pass here.
1) How do I avoid error messages in regards to indexing and conforming
Two parts here. One, conforming only happens for certain media files, ie the ones where performance is critical and we can't depend on extracting the audio fast enough for realtime playback. That's basically anything in an .mpeg wrapper, or AVCHD material. So if you edit XDCAM HD/EX or P2, or RED, or even AVIs or QT, those formats don't require audio conforming.
If you're stuck editing AVCHD or MPEG2, then it needs to conform. But, that being said, you shouldn't be getting errors in the first place. I think it's related to your external drives. More below...
2) How do you know when indexing/conforming has completed itself? (there doesn't seem to be a progress log or a list of commands/executions)
Nope, you have a progress status bar indicating which file it's working on. If there's an error, it shows up in the events panel.
3) Indexing and conforming appears to be an automatic process, but is there a way to do it manually?
No.
4) What's the best way to setup your media cache files when you click EDIT > PREFERENCES > MEDIA?
While some people like having the check box for having the conform files beside the media, I hate it. Yes, it means that if you move the project to a different system & reopen, it means that you potentially can avoid recreating CFA files, but I find the drive littering not worth it. I much prefer having setting the Media prefs to point to a specific media drive. Usually a raid, if available. Definitely not an external drive that you disconnect & walk away with. If you don't have a permanent raid on your system, then preferably a dedicated internal drive for media (think along the lines as your Photoshop 'scratch disk'). Failing that, leave it on your C: drive, although with a 64 Gig SSD, you probably don't have much room for transient temporaries.
5) If I have approximately 1 hour of footage, what's an average wait time for conforming/indexing? What about 5 hours of footage? 10?
Like Harm said. Totally dependant on the media container & the speed of your drive i/o. The conforming is iterating through the entire file & pulling audio data, so it's not CPU intensive, it's all i/o.
6) Adobe recommends not editing until the conforming and indexing has completed itself-- how important is this?
If you're trying to play/scrub while conforming, it's going to be pokey. Esp. if you're trying to access the file that's actively being conformd. As I just said, we're hitting the files for all the audio. The i/o is being saturated already, so unless you have a stellar raid, you don't have much headroom.
7) Sometimes it appears as though the conforming and indexing has finished, but then I still have problems with playback. Do I have to reopen the project for it to continue with the conforming/indexing progress? I've already determined that the video file I'm working with is intact and free of any corruption.
You should be good to go. Sounds like there's something else at play here.
Okay, back to what I think is wrong: you don't mention what kind of external drives you're using. You're making a bad assumption that blowing away conformed files & doing a reconform is buggy - I doubt it, as that's the same process that happened when you initially brought in the files. I've blown away my media cache folder multiple times and have never seen failures on reconform. So it's got to be one of two things: either a read error from the source when attempting to pull the audio, or a write error to the destination. Now I don't know where you currently are pointing the media cache directory, or what your source drive is, so I can only speculate.
My suggestion is to do some elimination. Copy one of the files that failed on you to your C drive, & target your media cache directory also to C:. Pick a new project, import your copied file, confirm that it conforms correctly & behaves. Then, try to use the same clip from your external drive, keeping the media cache to C:. If that's still good, then try targeting another (local/internal) drive as your media cache target; close/restart, then import the clip from C:, and then import the clip from your external drive. This troubleshooting should give us something.
PS, if you're trying to edit from external USB drives, good luck. I find it a major PITA that I avoid as much as possible. Firewire isn't much better. I know some people do it successfully, but I think it's a road fraught with peril. These devices are generally not designed for heavy duty I/O and a flaky connection or drive is nothing but pain.
Cheers

Media pending with Encore CS6

Hello,
I have a very large project built with Premiere Pro CC.
The project has 5 "sequences" which are "rendered" before export to Media Encoder CC.
The "transcode" (max quality) runs very well but is very slow (Media Encoder does not use GPU even the "Playback Mercury Engine" is activated), this is worst without Playback Mercury Engine.
The transcoded files are imported within Encore CS6 (no dynamic link between Encore CS6 ane PP CC and no Encore CC version, Adobe decided this but with very bad reasons).
The Encore project has 5 "montages" and one "diffusion list", the menu has "animated" buttons and need to be rendered before creating the final disk (blu-ray).
But when I try the menus before creating the blu-ray disk I obtain :
- media pending message : the audio track is there but the video track appears lated and is not smooth,
- the animated button of menus are very curious : some are correct but others flash in red or green.
- the software Encore freeze with a white screen, then the job may be resume,
- the "complete title" begins normally then the video disappears but not the audio, after 10 seconds the video appears but seems to be frozen.
I checked the links of chapters and buttons, all works normally. The project checking give no error.
I never encountered this with Premiere Pro CS6 and Encore CS6 (dynamic link works).
How can I fix this strange situation without discarding PP CC and migrate to FCPX ?

Hello,
Many thanks for your very long reply and your interest in my problems.
I shall try to answer you :
- 1) OS : Windows 7 64 bits Pro SP1, french,
                 Version : 6.1.7601.18247 (Win7RTM)
                 Framework.NET : 4.0.30319.18408 built by : FX451RTMGREL)
                 DirectX : 11.0,
                 OpenGL : 6.1.7600.16385 (Win7_rtm.090713-1255).
- 2) Yes the media pending goes away but after a couple of minutes (one
year ago I was using PP CS6 and Encore CS6, I never had this problem
even with very long files),
- 3) Yes my GPU driver is updated (Nvidia GeForce 332.21 dated 12/19/2014).
I never had thiese problems with PP CS6 + Encore CS6 and my projects
built with these PP ans Encore version were with the same structure and
length (in PP CS6 : sequences up to 45 minutes, in Encore CS6 chapters
up to the same time).
The difference between are in my hardware :
- the RAM was upgraded from 12 GB to 24 GB,
- the CPU was overclocked from 3,2 GHz (default) to 3,88 GHz).
- 4) I shall try up to the disk burn to check if the problem is just due
to display of "animated buttons".
I hope my answer will be usefull for you.
Regards,
Jacques Gourier.
Le 11/02/2014 19:53, Stan Jones a écrit :
>
      Re: Media pending with Encore CS6
created by Stan Jones <http://forums.adobe.com/people/Stan+Jones> in
/Encore/ - View the full discussion
<http://forums.adobe.com/message/6110278#6110278

Slow/unresponsive video playback, media pending, after CC'14 October update

Encountering a strange issue after the October update. It's a project carried over from the previous CC'14 version, nothing crazy, about an 18 minute timeline of video/.mov clips straight off a JVC GY-HM600U with simple RGB curves/masks on some clips, some Prores422 clips of graphics exported out of After Effects, a couple nested sequences featuring simple text w/ cross dissolves, and a lower 3rd Quicktime with RGB+Alpha. There are some linked AE comps in the project but not in the sequence. Ran fine before update. Here's my system, obviously no CUDA so Mercury Playback is software only:
Upon opening the project everything is fine, playback is smooth, scrubbing from beginning to end no problem. After a period of time, 10-15 minutes? Suddenly video playback hangs up, with audio continuing to play after . Opening a clip in the Source window displays the Media Pending thumbnail, after 15 seconds it seems to find the media but again it's only a still frame with video hanging up. Then audio seems to hang up and I can't do anything. I can still manipulate the UI but scrubbing through the timeline is completely unresponsive, pressing play does nothing.
Quitting the program seems to freeze it, the window closes but it stays lit up in my dock and shows Application Not Responding, causing me to force quit.
A system reboot yesterday seemed to clear the issue up for the remainder of the work day but it's back today. Not sure where the issue is coming from, but seems like some kind of memory leak or something similar since it seems to be a gradual degradation in performance. I'll have to roll back to a previous version to finish up this project until things are fixed.

Hello,
Many thanks for your very long reply and your interest in my problems.
I shall try to answer you :
- 1) OS : Windows 7 64 bits Pro SP1, french,
                 Version : 6.1.7601.18247 (Win7RTM)
                 Framework.NET : 4.0.30319.18408 built by : FX451RTMGREL)
                 DirectX : 11.0,
                 OpenGL : 6.1.7600.16385 (Win7_rtm.090713-1255).
- 2) Yes the media pending goes away but after a couple of minutes (one
year ago I was using PP CS6 and Encore CS6, I never had this problem
even with very long files),
- 3) Yes my GPU driver is updated (Nvidia GeForce 332.21 dated 12/19/2014).
I never had thiese problems with PP CS6 + Encore CS6 and my projects
built with these PP ans Encore version were with the same structure and
length (in PP CS6 : sequences up to 45 minutes, in Encore CS6 chapters
up to the same time).
The difference between are in my hardware :
- the RAM was upgraded from 12 GB to 24 GB,
- the CPU was overclocked from 3,2 GHz (default) to 3,88 GHz).
- 4) I shall try up to the disk burn to check if the problem is just due
to display of "animated buttons".
I hope my answer will be usefull for you.
Regards,
Jacques Gourier.
Le 11/02/2014 19:53, Stan Jones a écrit :
>
      Re: Media pending with Encore CS6
created by Stan Jones <http://forums.adobe.com/people/Stan+Jones> in
/Encore/ - View the full discussion
<http://forums.adobe.com/message/6110278#6110278

Stream DeMuxed Video Media Pending Issue

I'm extracting portions of a client's DVD video for re-use in another of this client's project.
Initially, I used DVD Decrypter to create a VOB of the chapter he requested, renamed it to MPEG and plays properly in Windows Media Player Classic.
Imported that into Premiere CS3 and it did nothing but Media Pending for hours.
The next day, I re ripped the same chapter with stream decoding. I made separate .m2v file for video and an .ac3 stream, which I converted to wav with HeadAC3.
I figured this time it would work. But alas, I loaded it into CS3, waited with hope as it 'indexed' video file, and then sat there in dismay as Media Pending screens stared back at me.
Upon looking at the properties of the video file, Premiere thinks it's 1 second in length, when in reality it is over 26 mins in length.
Just as a sanity check, I went to another workstation that also runs CS3 and copied the video clip there. But the results were the same after "indexing" process finished.
Is it my wrong assumption that Premiere can handle MPEG2 video? I was under the (apparently false) assumption that it could.

In the interim, I found Super© a universal converter program that converts anything to anything else. I converted the video clip to DV AVI and am all set now. Since the clip was a local 1969 television interview, the quality was not good enough to suffer visible deterioration because of the DV color sampling, so it was suitable in this case.
I did not notice anything on the Virtual Dub web site other than some FX filters they were offering, and did not know there was a hacked version floating around. But generally we don't run 'hacked' software or software whose origins don't trace to a secure, trusted producer on our commercial production machines, so I wasn't inclined to go much further with digging into the VD tools.

AVCHD to Premiere Pro with TMPGenc -- Media Pending--Forever!

After much searching for a conversion solution that didn't
utterly destroy the picture quality, I settled on TMPGenc 4 as a converter to make MPEG2 files at a comparable bitrate to XDCam EX, which is our native camera.. one of the four cameras we use on orchestra shoots is the Canon HF S200 (it's the only one that fits on the 11" micro tripod that fits on a 8" deep nook in the orchestra shell). We use this camera for the fixed, locked off conductor face shots.
So, I converted the AVCHD file from the Canon camera to MPEG2 35Mb/S. It plays fine in Bridge, but when I import it into Premiere CS3, it does nothing. No indexing, nothing. Clip displays "Media Pending".. geeze, I remember this problem from HDV days.. one of the reasons I dumped HDV was this Media Pending problem that would cause missed deadlines.
The video clip specs (short test clip from camera 4):
File Path: F:\Project_2\Movie_00_(00026).mpg
Type: MPEG Movie
File Size: 24.6 MB
Image Size: 1920 x 1080
Pixel Depth: 1920
Frame Rate: 29.97
Source Audio Format: 48000 Hz - compressed - Stereo
Project Audio Format: 48000 Hz - 32 bit floating point - Stereo
Total Duration: 00;00;08;29
Average Data Rate: 2.7 MB / second
Pixel Aspect Ratio: 1.0
In addition to no video, there's no audio either.. the audio portion is on the timeline, but it's flatline. Clicking on Normalize, it will boost the level to 96dB, which is an indication of no audio present in the data.
Remember, the clip plays fine in Bridge.
I really, really HATE AVCHD. Nothing but problems. But this is the only camera that fits and can do 24P like the XDCam cameras used elsewhere in the concert hall.. any ideas how to make this Media Pending go away?

I'm on CS3 (mentioned that in the 2nd paragraph of original post) and it says that the AVCH
D camera file is a bad or corrupt file. I can't do anything with AVCHD files.. frankly I don't know why camera manufacturers upset the boat with these crazy new formats.. the world should just be on XDCam EX format like Panasonic and Sony and be done with it.
So I converted it in TMPGenc 4 and got a MPEG2 file out of that which is of good quality. The only problem is that I'm back to the headaches I had with HDV, which is that the video never appears--just that yellow "Media Pending" for the entire clip. I sold my HDV cams because I was missing deadlines trying to troubleshoot that problem frequently, turning 30 minute editing jobs into a multi-day oddyssey of tech support calls, research and hacking the CODECs to get around that problem.
Quicktime works without the Media Pending problem, but a short clip balloons to several gigabytes. I have to deal with a 3 hour clip next week, so I don't think my 1TB drive can hold that much in QuickTime Photo JPEG format.
These are program streams, multiplexed. 1920x1080, 23.976fps, high profile MPEG, 10-bit DCT and high quality motion search. Audio is PCM. Trying to make this mesh smoothly with XDCam footage.

Premiere cc constantly says 'Media Pending'

Hi, if anyone could help me resolve this problem I would be so grateful as I have been tearing my hair out trying to fix it. I was editing wedding footage for a client (the first one I have ever done!) and noticed that as I added more warp stabilisation to my shots, Premiere started getting quite slow and sticky. Then it finally froze and crashed. However, uponrestarted it just says 'media pending' and will not play any of the footage. the worst thing about this is it has affected my auto save files too which do the exact same thing!
All the footage is stored on my hard drive on a 2013 Macbook Pro, 8gb ram with no other programs installed and with over 200gb of space free. I have tried clearing the cache and this did not help. Previously to this Premiere had been crashing at least once per day and twice even wiped all my footage! (Although I was able to retrieve the majority of it from my last autosave). This is currently a trial version of Premiere Pro cc. Any advice or help any of you could give would be greatly appreciated.
Thanks!
Tony

Hi,
Thanks for replying. I just did what you suggested but unfortunately no difference. The footage was shot on a canon 7d, 30fps as .mov files with a h.264 codec. With this uncompressed footage Premiere was really struggling to do anything (never mind let me edit) so I was advised by a friend to transcode the footage to an easier codec (i think it might have been Apple DVCPRO50) but still in a .mov format. This worked better for a time (with less crashes) but whenever i started adding the warp stabiliser it all fell apart.
I had a guy from Adobe controlling my computer for over an hour today trying to work out what the problem was. He was stumped and advised me to move my footage form the external drive to my hard drive - this worked for a short time before the same problem with 'media pending' occurred and i haven't been able to access the footage since.
I am starting to think i might have to start again with my footage (this will be the 3rd time a serious problem with Premiere has forced to restart my project), could i ask you guys what is the best format to transcode the footage to ensure there is as little strain as possible on Premiere while also retaining the best image quality?

'media pending' message in Encore CS6

So here's the situation:
This is only my second time trying to create a DVD with Premier Pro CC and Encore CS6, this first time I tried doing it this way, it seemed to work fine. Now this time around I am having some difficulties.
I have created a project in Premier Pro CC that is about an hour and a half long.
I exported the video as an MPEG2-DVD format with all of the setting set to their default settings. This gives me a .m2v file (video), a .wav file (audio), and a .xmp file.
I then imported the .m2v and .wav into Encore CS6 as a timeline. This would normally bring the audio and video files into a timeline together, thus bringing me one step closer to creating my DVD.
Instead, when I import the .m2v and .wav as a timeline, I get the yellow 'media pending' screen in my Monitor window where would normally be the video that normally plays.
Am I just supposed to wait a longer time than normal for the media to pend because it is a larger file? I'm not quite sure what to do here. I am still new to creating DVD's this way so any information would be great!
Thank you.
-christian

Yes, it may be a matter of time. Encore must, using the xmpses file, process to see if all is well with the file.
But...

Opening all projects freezes Premiere with Media Pending

Hi there,
I've run into a problem with Premiere Pro CS6. Last week, I experienced a crash while working on a project, and ever since then I have been completely unable to open ANY of my saved projects.
Whenever I now try to open any saved project - regardless of whether it contains any footage or not - Premiere immediately freezes unrecoverably. The same thing happens with newly created projects. If the project contains video footage, the 'Media Pending' preview shows on the frozen page - if there is NO video footage in the project (which would be rare, obviously), then it just freezes without the Media Pending message.
I can, however, open a previously saved project by opening Premiere, creating a NEW project and importing an old project or sequence into it. Using this method I am able to encode one video at a time. I can not use Adobe Media Encoder to queue up video sequences for encoding - Adobe Media Encoder also crashes (freezes) whenever I attempt to start the encoding queue.
Steps attempted to resolve this issue (all unsuccessful);
Uninstalled the Adobe Master Collection CS6 completely, followed by a reinstallation. No change.
Uninstalled every Adobe application on the computer, then deleted every remaining Adobe directory I could find - including those contained in Program Files, Program Files (x86) and in my user profile directory. Also emptied my Media Cache folders. I also then ran the Adobe Creative Cloud Cleaner Tool and removed everything it would allow me to from CS6 and below. Followed by a reinstallation. No change.
Both of the above installing back without any patches (Premiere CS6.0.0) and with patches (Premiere CS6.0.5). No change.
Emptied the 'Temp' folder for my user profile. No change.
The one slightly useful thing that I have found is that if I create a new user account in Windows and open Premiere from there, everything seems to be fine - so the issue would seem to be related to my Windows user account ... I just don't know how to fix it.
I do not want to simply eraze my current user account because it would take me ages to restore all of my preferences, applications and whatnot to their correct configuration - and there's no guarantee that the same thing wouldn't occur again (especially given that I've seem similar reports from other people, so it's not an isolated incident).
Other than Premiere and Media Encoder, I'm not aware of any other Adobe application suffering from a problem.
I'm running Windows 7 Pro, SP1, incidentally. Thanks in advance for any help or insight anyone can provide.
Crash details, for what it's worth:
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name:    AppHangB1
Application Name:    Adobe Premiere Pro.exe
Application Version:    6.0.5.0
Application Timestamp:    5211d7f5
Hang Signature:    23a7
Hang Type:    0
OS Version:    6.1.7601.2.1.0.256.48
Locale ID:    2057
Additional Hang Signature 1:    23a73802a238152cdf9b7274c7d644c6
Additional Hang Signature 2:    d9ce
Additional Hang Signature 3:    d9cef6fa29ffb9c7a521dae6910c7825
Additional Hang Signature 4:    23a7
Additional Hang Signature 5:    23a73802a238152cdf9b7274c7d644c6
Additional Hang Signature 6:    d9ce
Additional Hang Signature 7:    d9cef6fa29ffb9c7a521dae6910c7825
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

The user profile may well be damaged, but it's pretty difficult to Google user profile faults when the only applications displaying any symptoms whatsoever are Premiere and Media Encoder. Add to this the fact that there are numerous other reports of the same thing having happened to other Premiere users for a range of reasons (including font conflicts and external or virtual drives). Also, the issue materialised not at an undetermined time - but precisely when Premiere suffered a crash, in use. It would be irrational to rule out the possibility that something external to Premiere could have caused the crash, but whatever has been damaged would seem to be directly related to a resource that Premiere was using at the time. Identifying that specific resource would be invaluable.
Anyway, this is all pretty moot now - I'm in the process of setting up a new profile. I'll just have to hope that it won't occur again. I would like to have spent some time trying to identify exactly which aspect of the profile was affected, but sadly time is an issue.
If anyone else is experiencing similar symptoms and stumbles upon this thread, they might want to look at this: http://forums.adobe.com/message/4323738. It didn't help me, but maybe it'll be of use to someone else.
Also worth considering is the possibility that external drives, virtual drives or virtual file systems have also been reported as causing these symptoms (for example, I'd used a Linux file system integrator/emulator some months ago - not that this had coincided in any way with these issues for me).
Thanks for taking the time to respond, Jim.

Most media stuck on "media pending", apparently indefinitely

I'm trying to export a queue of PrPro sequences in Adobe Media Encoder CC. When I click on Export Settings and see the preview of the output video, most or all of the media is hung up on the "media pending" placard, or sometimes the "offline" placard. I can't detect a pattern of any kind as to which files load and which don't--it's seemingly random. All of them load without issue when the project is opened in PrPro. I know it can take time to load all the media, but it has taken close to 45 minutes now with no apparent progress (it would help if I could see some kind of progress bar, just to find out if it's loading everything very very slowly or something). I cannot figure out why the media won't load. It hasn't done this before until very recently.
So far I've tried restarting AME, restarting my computer, clearing the Media Cache Files and Media Cache in Adobe > Commons folder, and clearing preferences for AME. My system specs are:
AME CC Build - 8.1.0.122
OS - Mac OSX 10.9.5
Hardware - MacBook Pro 17"
Under a deadline of tomorrow morning... please help!!

UPDATE:
All of the "media pending" files were Photoshop files (CS5, if that's important). After making .jpg versions of those files and replacing them in PrPro, they showed up without issue in AME.

Media Pending - Premiere CC very sluggish

Hi all, I'm a brand new Premiere CC user. I have a new project consisting of Canon c300 and DSLR footage.
Everything imported fine. The problem is, when I double click on a clip in the Project Window, Premiere is extremely sluggish, and shows "Media Pending" for around 30 seconds or so before the media becomes visible in the Source Window.
Furthermore, all the other clips in the Project Window remain in "Media Pending" for a minute or more, and only the ones visible on my screen seem to load (if I scroll down in the Project Window, the clips that were below the screen haven't loaded, so I have to wait again). Once they have "loaded," it seems to behave fine, but this is a terribly slow way to work.
I've tried unchecking both XMP buttons in Preferences, cleaned Media Cache within the program, and emptied out the "Media Cache" folder in Common manually (however I did not touch the "Media Cache Files" folder yet - should I?)
Here are my specs:
Windows 7 64bit SP1
Intel Core2 Quad Q6600 2.4 GHz
6GB Ram
7200 RPM Hard Drive
NVidia Quadro NVS 285
-Win7 is on C:
-Premiere is installed to C: (Internal 7200 drive)
-All Scratch Disks set to D: (another 7200 Internal HD).
-All Media is on M: (a third 7200 Internal HD).
I'm aware this isn't the newest computer, but even the c300 the files play back smoothly. So I doubt that's the bottleneck.
Can someone help me? It's going to be difficult or impossible to use Premiere if there is constantly a 1+ minute wait to simply open a bin and be able to view footage.

Hi Metrolens,
metrolens wrote:
Thanks Kevin.
So you're saying there's no doubt that this specific problem is caused by an underpowered machine?
The Media Pending issue is indexing that needs to be done before a file can play. The fact that your media loses the indexing when scrolling out of view, but will playback the clips that are indexed seems to me to be an issue with your computer hardware.
metrolens wrote:
Will a new video card correct the issue? Can you suggest one I might consider?
Though your system should work based on the minimum system requirements, I would recommend a new GPU and a new CPU. An Intel Core2 Duo will still likely provide very low performance and you get no GPU acceleration with that video card. Here are the minimum system requirements: System requirements | Adobe Premiere Pro
Thanks,
Kevin

Sequence Shows Media Pending when clips are linked

Hi Everyone,
I have a sequence that includes some nested sequences in the timeline.
When I load up the project, the nested sequence clips show "media pending." When I open up the sequences that are nested, the clips in that sequence also show media pending, but when I click on the clips and open them in the source window, they are available and I see the picture.
So the bottomline is that the source video is linked in the project but somehow during the process of nesting these sequences something breaks down and it gives me the media pending.
Any help would be appreciated!
Thanks!
Hugo
THE ESSENTIALS
I am on MacPro 2X2.4 Ghz Quad Core intel machine
OSX Version 10.6.8
8GB 1066 MHz DDR3 Memory
I am running Premiere 5.5
I am working on a sequence that's about 3 minutes.
The source footage is 5D and 7D
I also have some other sources of video such as pro-res material
I am also working with some sequences that are used as clips and turned into multi-camera clips.

Thanks Joe.
Thanks for catching this and updating both related posts.
I'm using a PC, Pentium 4, single core processor, hyperthreaded. A 500 series Pentium. FSB 800MHz. DDR2 at 566 MHz. I'm using Windows XP, SP3. Your PC looks to be very new -- I don't think hardware has any connection to this bug. Maybe people on Macs don't see this, but for PC's, it will come and go. I haven't tried your settings yet. I've been so frustrated by Premiero Pro CS4 that I've stopped using it.
I don't blame Adobe's R&D engineers for this. Management saw an economic slowdown coming, and obviously made the decision to do a fast release and get the revenue in. And hoped they could follow up soon enough with bug fixes to keep from losing too many customers.
The reputation they have now gotten for themselves is now so severely damaged, I think they are too late to recover from this debacle. It will take them a good 2 or 3 future releases, maybe by CS6, before they can restore goodwill from their customer base.
I didn't post an update, but a couple days ago, I found the problem would go away sometimes. Restarting the computer, then relaunching PrPro CS4 would sometimes get me to where the yellow "media pending" problem on rendered segments would not occur.

Media pending forever

Just moved a drive to another computer, then just plugged it back into the computer that it had been on, my Premiere Pro CC computer — a mac running Lion 10.7.5.
When I open the project I had been working on, most of the timelines just say "media pending." Any ideas?
Thanks,
Ron

It was not moving. Especially on the timelines there were no images, but I could watch individual clips in the browser.
I called Adobe tech support and (for the second time in a week) they were very helpful and took control of my machine. They did some magic by exporting then importing an XML of a sequence, and that seemed to help the files link up again properly. He also cleared the media cache, which he recommended I do first if this happens again.

Movies offline after restart, "media pending", no re-connecting possible, EL12

Hi,
i was working on a project with .MOV files and Audio (mp3). All worked fine, however when i restarted the programm, the movie files where offline, it says "media pending". Manual re-connection not possible (everytime i choose the mov file it asks again to locate the certain .mov file).
The .MOV files seem not to be damaged, can see them properly in Quicktime.
This happened the second time now. After tghe first I started all over a new project, Same result. Worked fine, next day after restarting... .MOV files not shown anymore.
Using Premiere Elements 12 on a Mac (10.7.5)
Thanks for any help, please let me know what further infos you need.
Ralf

Beraya,
If the problem with that Project IS the Assets, your MOV files, this test might be worth a bit of exploration.
First, Open the problem Project, and Save_As_a_Copy, locating that onto an internal HDD (Hard Disk Drive).
Exit from PrE.
In Finder, Move your used MOV files to a new folder, also on the internal HDD, and make note of that new loacation.
Launch PrE and Open that Save_As_a_Copy Project.
Since the MOV files have been Moved, you should get a message, "Where is file ____ ?" There will be a dialog box to Finder, for you to locate those MOV files, in the new location, to where you Moved them. If you select the first "missing file," then PrE should survey that folder for all missing files, Relinking to each, in that new location. This Tips & Tricks article will give you more details on that "Where is file ____ ?" message: http://forums.adobe.com/thread/990503?tstart=30
When all of the MOV files have been successfully Relinked, test that Project, and please report.
Now, if you have made a note on the exact MOV files, that are causing a problem, I would Move those instead to a separate sub-folder, from the "known good" MOV files. This will allow you to Relink those "known good" MOV files, and you will then get the "Where is file ____ ?" message for the ones in that new sub-folder. Repeat the Relinking process, but watch to see if they again are causing issues. That could narrow things down to just a few files, that might need to be investigated more in depth.
The reason for the Save_As_a_Copy is so that nothing will interfere with your original Project - it will not be used for this test, or touched in any way.
Good luck,
Hunt

1 second media pending, random occur

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