1 year old MacBook Pro wont let me do a software update. Please help :(, 1 year old MacBook Pro wont let me do a software update. Please help :(
Hi everyone,
I purchased my MacBokk Pro a little over a year ago brand new from an Apple store. As of a few month ago it refuses to do a software update. It says it cant connect because of a network problem, but when I run a network diagnostic it says there is no problem. Please help me
No specific update. Just trying to check for software updates and it wont even let me check for one. I know there will be many updates to do because it hasnt let me check for updates in months
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Hello Betty7,
Please let me take a moment to say "Welcome" to the HP Forums.
I hope you enjoy your experience!
I see that you are having an issue with getting the printer reinstalled.
I suggest that we start off by running the HP Print and Scan Doctor. If the Doctor fails, please let me know where it fails as well as any error codes it may generate.
Thank you for your time.
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I recently got my moms friends old iphone5 that he had for like a month. Everything is fine with it but it wont let me update any of my apps because it asks for his apple ID password. Is there anything i can do to change/fix that?
sabrinabriii wrote:
I recently got my moms friends old iphone5 that he had for like a month. Everything is fine with it but it wont let me update any of my apps because it asks for his apple ID password. Is there anything i can do to change/fix that?
You should remove his AppleID and restore it as new. -
I recently bought a new MacBook Pro, and wanted to transfer all the data from my old MacBook Pro, but I get the message saying I need to update time machine on my old one in order to use time machine. However, my old one is too old to update. So I decided to use the cable to transfer, because I heard I can do it that way even though it could take time. But I have no idea what to do...
Can someone help me?A Basic Guide for Migrating to Intel-Macs
The Knowledgebase article Intel-based Mac: Some migrated applications may need to be updated refers to methods of dealing with migrating from PowerPC chips to Intel with the Migration Assistant safely. The authors of this tip have not had a chance to verify this works in all instances, or that it avoids the 10.6.1 and earlier Guest Account bug that caused account information to get deleted upon use of the Migration/Setup Assistant. However, a well backed up source that includes at least two backups of all the data that are not connected to your machine will help you avoid potential issues, should they arise. In event it does not work, follow the steps below.
If you are migrating a PowerPC system (G3, G4, or G5) to an Intel-Mac be careful what you migrate. Keep in mind that some items that may get transferred will not work on Intel machines and may end up causing your computer's operating system to malfunction.
Rosetta supports "software that runs on the PowerPC G3, G4, or G5 processor that are built for Mac OS X". This excludes the items that are not universal binaries or simply will not work in Rosetta:
Classic Environment, and subsequently any Mac OS 9 or earlier applications
Screensavers written for the PowerPC System Preference add-ons
All Unsanity Haxies Browser and other plug-ins
Contextual Menu Items
Applications which specifically require the PowerPC G5 Kernel extensions
Java applications with JNI (PowerPC) libraries
See also What Can Be Translated by Rosetta.
In addition to the above you could also have problems with migrated cache files and/or cache files containing code that is incompatible.
If you migrate a user folder that contains any of these items, you may find that your Intel-Mac is malfunctioning. It would be wise to take care when migrating your systems from a PowerPC platform to an Intel-Mac platform to assure that you do not migrate these incompatible items.
If you have problems with applications not working, then completely uninstall said application and reinstall it from scratch. Take great care with Java applications and Java-based Peer-to-Peer applications. Many Java apps will not work on Intel-Macs as they are currently compiled. As of this time Limewire, Cabos, and Acquisition are available as universal binaries. Do not install browser plug-ins such as Flash or Shockwave from downloaded installers unless they are universal binaries. The version of OS X installed on your Intel-Mac comes with special compatible versions of Flash and Shockwave plug-ins for use with your browser.
The same problem will exist for any hardware drivers such as mouse software unless the drivers have been compiled as universal binaries. For third-party mice the current choices are USB Overdrive or SteerMouse. Contact the developer or manufacturer of your third-party mouse software to find out when a universal binary version will be available.
Also be careful with some backup utilities and third-party disk repair utilities. Disk Warrior, TechTool Pro , SuperDuper , and Drive Genius work properly on Intel-Macs with Leopard. The same caution may apply to the many "maintenance" utilities that have not yet been converted to universal binaries. Leopard Cache Cleaner, Onyx, TinkerTool System, and Cocktail are now compatible with Leopard.
Before migrating or installing software on your Intel-Mac check MacFixit's Rosetta Compatibility Index.
Additional links that will be helpful to new Intel-Mac users:
Intel In Macs
Apple Guide to Universal Applications
MacInTouch List of Compatible Universal Binaries
MacInTouch List of Rosetta Compatible Applications
MacUpdate List of Intel-Compatible Software
Transferring data with Setup Assistant - Migration Assistant FAQ
OS X Lion: How to use Migration Assistant to transfer files from another Mac
Because Migration Assistant isn't the ideal way to migrate from PowerPC to Intel Macs, using Target Disk Mode, copying the critical contents to CD and DVD, an external hard drive, or networking will work better when moving from PowerPC to Intel Macs. The initial section below discusses Target Disk Mode. It is then followed by a section which discusses networking with Macs that lack Firewire.
If both computers support the use of Firewire then you can use the following instructions:
Repair the hard drive and permissions using Disk Utility.
Backup your data. This is vitally important in case you make a mistake or there's some other problem.
Connect a Firewire cable between your old Mac and your new Intel Mac.
Startup your old Mac in Transferring files between two computers using FireWire.
Startup your new Mac for the first time, go through the setup and registration screens, but do NOT migrate data over. Get to your desktop on the new Mac without migrating any new data over.
If you are not able to use a Firewire connection (for example you have a Late 2008 MacBook that only supports USB:)
1. Set up a local home network: Creating a small Ethernet Network.
2. If you have a MacBook Air or Late 2008 MacBook see the following:
MacBook (13-inch, Aluminum, Late 2008) and MacBook Pro (15-inch, Late 2008)- What to do if migration is unsuccessful;
MacBook Air- Migration Tips and Tricks;
MacBook Air- Remote Disc, Migration, or Remote Install Mac OS X and wireless 802.11n networks.
Copy the following items from your old Mac to the new Mac:
In your /Home/ folder: Documents, Movies, Music, Pictures, and Sites folders.
In your /Home/Library/ folder:
/Home/Library/Application Support/AddressBook (copy the whole folder) /Home/Library/Application Support/iCal (copy the whole folder)
Also in /Home/Library/Application Support (copy whatever else you need including folders for any third-party applications)
/Home/Library/Keychains (copy the whole folder) /Home/Library/Mail (copy the whole folder) /Home/Library/Preferences/ (copy the whole folder) /Home /Library/Calendars (copy the whole folder) /Home /Library/iTunes (copy the whole folder) /Home /Library/Safari (copy the whole folder)
If you want cookies:
/Home/Library/Cookies/Cookies.plist /Home/Library/Application Support/WebFoundation/HTTPCookies.plist
For Entourage users:
Entourage is in /Home/Documents/Microsoft User Data Also in /Home/Library/Preferences/Microsoft.
Credit goes to Macjack for this information.
If you need to transfer data for other applications please ask the vendor or ask in the Discussions where specific applications store their data.
5. Once you have transferred what you need restart the new Mac and test to make sure the contents are there for each of the applications.
Written by Kappy with additional contributions from a brody.Revised 5/21/2011 -
I saved photos from my Macbook Pro onto my Iphone (using itunes, 4 years ago). My macbook is now dead and I need to get the photos I saved off of my iphone 3GS transferred to a pc. Any help... From my PC I can only access "internal storage"
The iphone is not a storage/backup device. The picture sycn is one way - computer to iphone. The photos are also reduced in size when synced to iphone so they are not of the original quality
It has always been very basic to always maintain a backup of your computer.
Have you failed to do this?
If so, not good at all, you can e-mail the pics to yourself - keep in mind they will never be of the original quality -
My old laptop broke (idk what kind) and my iTunes was on there and now i got a new macbook pro. how do i get my itunes music and videos and etc. on this computer without removing them on my phone? please help!
If the old laptop was a mac also, then use your Time Machine backup to restore you user settings and files.
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I transferred data from my Macbook Pro to my Mac mini but it forced me to make a new user for my old data. How do I transfer my music, pics, and docs from the "old" user to the new user (so that I only have one user instead of 2?)
Unless you transfer the files from Setup Assistant, Migration Assistant creates a new user with the data.
To transfer the files to your first user, you have to log on this new user, and copy all your files to /Users/Shard folder. This is a folder where you can put the files you want to share between two or more users, and all users can read and write in it.
After copying the files, go to your first user, open /Users/Shared folder, and copy the files to your user folders. If you migrated applications, you must know that they are stored in a common folder (/Applications), so you don't have to transfer them. To open /Users/Shared folder, open Go menu (in the menu bar) > Go to Folder, and type the folder -
I am adopting my daughter's old macbook pro laptop after my laptop crashed. Do I simply restore her old laptop to my latest backup? Will it update her old laptop to my user info? MacbookPro OSX 10.9.4, restoring from Timecapsule
Use these guidelines:
http://www.thesafemac.com/how-to-prepare-your-mac-for-sale/
This will insure that the Mac is totally yours with any imprint from your daughter.
Ciao. -
With MacBook pro and airport extreme router, how can I print wirelessly to an old HP wireless photosmart all in one printer? What is needed or what process?
You need to make sure that the HP has an updated printer driver that works with 10.6 for that printer. You can check here:
http://www8.hp.com/us/en/support-drivers.html -
I have the latest Mac OS.
I also have stored in iPhoto many old photos which were saved in Photoshop 3.0, which won't open on my MacBook Pro.
What do I do?Il giorno 16/lug/2014, alle ore 21:48, Apple Support Communities Updates <[email protected]> ha scritto:
New discussion activity
KiltedTim has posted in the OS X Mountain Lion community.
I have the latest Mac OS. I also have stored in iPhoto many old photos which were saved in Photoshop 3.0, which won't open on my MacBook Pro. What do I do?
What won't open? Photoshop, or the photos that you "stored in iPhoto"?
To post a reply, go to the discussion in Apple Support Communities.
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I have a CC subscription and had it loaded on my Mac and my old MacBook pro. I bought a new macbook pro and turned off CC on my old laptop but when I try to load it on the new one it keeps saying I already have it activated on two devices. Help!
Contact support by web chat or phone to reset activations.
Mylenium -
i need to install a fresh copy of OS X onto my macbook pro 13. i did erase the old partition "macintosh hd" & now when i am trying to create a new partition, it shows "partition failed..couldnt unmount disk"...pls help !!
First of all, I have to ask, why to you "need" to install a fresh copy of OSX?
This may mean that your hard drive is failing, so hopefully you have a backup.
I'm assuming you were in your recovery partition when you did this.
I would, from the recovery partition, repair your hard drive and permissions.
When to Run First Aid in Mountain Lion's Disk Utility - For Dummies
And then try to create the partition again.
If that doesn't work, you have a few options:
Try a third party utility like DiskWarrior or TechTool which may be able to repair your hard drive:
DiskWarrior 4 - The Disk Utility for Mac Disk Repair, Mac Directory Repair, Mac Disk Recovery, Mac Data Recovery or Techtool Pro 7
Try internet recovery, perhaps erase the entire hard drive and reinstall ML.
If nothing else works, then I'd replace the HD and start over. -
Help: Windows XP on MacBook Pro Boot Camp Partition via Target Disk Mode
Firstly, let me lay out my situation. I have an old MacBook Pro (2,2) with a broken disk drive. It was dropped in its youth and can no longer read from or write to CDs or DVDs of any kind. I have just recently bought a new MacBook Pro to replace it (6,2) and am currently trying to convert the old computer into an XP machine through Boot Camp. I'd like to be able to do so without having to buy an external disk drive.
After a clean install of OS X (10.6.3) onto the old machine, I successfully partition 85GB of space (although I previously attempted the same with a 32GB file system to no avail as well) for XP to be installed upon. Because I cannot boot my XP install disk directly from the broken disk drive, I then close Boot Camp Assistant and shut down the computer. I start it up in Target Disk Mode to be accessed from the new MacBook (6,2).
Once the old MacBook is connected, I insert my XP install disk into the new MacBook (6,2) and boot from the disk. After allowing the XP (Professional) boot to load the install files, I arrow-key down to my 85GB partition (FAT32, named standard as "BOOTCAMP") on the old MacBook (2,2)'s hard drive and select it as the partition I would like to install to. This is where I am directed to a new boot window that tells me in a series of paragraphs that the XP installer cannot reach the selected partition for what seems to be a number of reasons. What it seems to be trying to say to me is that it cannot do a remote install of XP on a Target Disk Mode-connected machine, while not "knowing" that I am trying to do so. It's a similar message to the one that Boot Camp Assistant shows when one tries to create a Boot Camp partition on a machine that is being accessed via Target Disk Mode (Apple puts it much more clearly than Microsoft).
I'd be perfectly content, albiet slightly vexed, to conclude here that it is not possible, shuttle over to the nearest Best Buy, and purchase an external disk drive if it weren't for one thing: I tried the same thing two weeks ago with Ubuntu 10.10 and it installed perfectly on the Boot Camp partition I had created then (I have since wiped all and installed OS X cleanly on the laptop).
Here comes the point/questions:
If the Ubuntu boot disk can access the partition, why can't the XP boot disk?
Is there some way to convince the boot system that the drive is local, rather than being accessed via Target Disk Mode?
Is there an easy solution that doesn't even require that, and will allow me to install to the disk over a firewire connection?
If anyone's knowledgeable and/or brave enough to tackle this one, I'll be eternally grateful. Heck, I'll be grateful if anyone even attempts to tackle it.
Thanks,
-Alec PageWindows XP will only install from the optical drive. Target Disk Mode does not work with Windows volumes. Windows will not install from any external device.
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Need help migrating from damaged MacBook Pro to New MacBook Pro.
My Mid-2008 MacBook Pro's logic board died and I have just purchased a 2012 Refurb MacBook Pro to replace the old laptop. I do have a backup on Time Machine but the most recent backup is about a week old. I would like to be able to do the migration using the disk in the old laptop, but it will not completely boot up and will arrive at the "forced shutdown" screen soon after it boots. Can I still connect to the old laptop using migration assistant even though I am at the forced shutdown screen? Old computer is running OSX Lion. I think the new one will have either Mountain Lion or possibly Mavericks on it. I've used Migration Assistant previously, so I am familiar with how it works. I'm just not sure if it will work in this instance with the old computer.
It looks like it did change. (We're talking about 5 years ago and at least 3 operating systems ago), but I do remember that the instructions for Migration Assistant back then said that on the old computer where you just needed to access the drive, you had to hold down a key or keys when after hitting the power key. This will allow access by the new computer to the harddrive in the old computer without the need to boot up, basically making the old computer an oversized harddrive enclosure.
It worked perfectly when I did it with my old iBook which would not even get to the gray Apple logo, but the MacBook was able to fully access the drive, allowing me to migrate the apps, fonts and work files stored on it, including my entire iTunes library.
like I said earlier, if this is no longer the case, than removing the drive from the old computer and inserting it in an external drive is the next best way to go. Of course, having a fairly recent backup on Time Machine should also work. -
EFI update for the mid-2010 15" MacBook Pro?
Hi,
I was wondering if Apple enabled the Lion Internet Recovery feature for the Mid-2010 MacBook Pros in the new round of EFI updates released yesterday. I know that they already did this for the 13-inch weeks ago but I wanted to make sure they expanded support for the 15" inch and 17" inch model. My doubt arises from the fact that the EFI update is for the Early 2010 MacBook Pros which would technically be a Summer 2009 model, rather than the actual mid-2010 model which is the one that I have.
Thanks for the clarification.I would agree. Actually, I am contemplating this possibility if Lion keeps annoying me with a bug in Safari where it tires to sandbox the GPU and then, crashes the whole web browser and computer. This iisue keeps happening even with the newest version of Safari v5.1.3 and the last time I encountered this issue occurred in a clean install of Lion v10.7.3 while writing an email on my gmail. Honestly, even though I love Lion and its features; it does not measure up to Snow Leopard's pinnacle of stability and compatibility. Besides the freezing issues I have experienced I also had an issue where my Mac would hang at shutdown and hang with a gray pinwheel (although this issue occurred only if I used the Mac OS X v10.7.0 installer, it has not appeared when installing Lion via the 10.7.2 installer, I am not sure about if the issue resurfaced in the latest installer as I had a hung shutdown when Safari froze and tried to shutdown my Mac, ultimately showing the dreaded gray pinwheel). Let's see what my Mac is up to in the following weeks, so far everything looks Ok and in the multiple visits to the Apple Store I have run hardware diagnostics in my MacBook Pro and all of the gave a clean bill of health to my machine. I can't afford to have the 8th clean install of Lion, therefore the next time Lion fails I will revert to Snow Leopard in a heart beat.
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Hello,
My old emails address which I have used as my apple id for 10 years is being made redundant. I have changed the email address to a new gmail one and this is my new apple id. But my iMac has not recognised this. It keeps saying it wants the password for my old email address. I have seen some advice on these forums which suggest signing out of iCloud and then back in again. But when I start doing this it asks me if i want all the photos deleted that have not been downloaded onto the mac.
I have had an iCloud account for quite sometime and I'm afraid of losing everything in my cloud if i sign out and sign in with a new id.
Is this fear realistic?
I know I can change back to my old email, sign out and then sign in wight he new one...
Please help!This did not work for me. My old email account for iCloud still pops up on my screen every time I open my macbook. I've deleted it, reset it, every thing I can think of and it still shows up. I think six months of this is more than enough time to wait.
RDG
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