10.3.4 install on Windows 7 64 bit

Update or install seems to pull thru just fine when rebooting after the install - NAL windows pops up and user logs in passively etc.
However after the next boot the login process is extremely slow and when hitting the desktop - we get the "Zenworks service does not appear to be running..." popup and launching the nal window just crashes/hangs.
So what goes wrong between 1st and 2nd boot ? Have even tried to disable passivemodelogin, and disable UAC, but still the same.
I can see the 2 programfiles folders (32 and 64 bit) and the (x86) has Zenworks + CASA in it, but the other one just has Novell/CASA...is it a 64 bit install issue ?
Have several XP SP3 devices that have updated/installed just fine (all 32 bit) - no problem there
Cant find any prerequisites that apply specially to 64 bit as such so what am I missing ?
KR/Bjrn

I think this issue may be slightly different, while he is getting the
message, the issue he seems to be describing are the agent actually not
functioning versus the cosmetic issue in that thread.
I would start by importing the device into a folder (use a reg key if
necessary) that does not get any Policies or Bundles pushed to it.
Do the Same thing for the user you logon too.
I wonder if something is being pushed that is causing an issue, since it
works "Once".
Also, Try removing any AV as a test.
Is your .NET patched to 3.5 SP1?
On 12/20/2011 11:22 AM, Shaun Pond wrote:
> Bkelsen,
>
> see the thread "after 10.3.4 "The ZENworks Service does not appear to be ru" - from November 25.
>
> Engineering are looking at this issue, and ask
> a) Is the Zenworks Windows Service still running ? they can verify the same by checking list of processes in Task Manager.
> b) If the Service is still running, please ask them to try running any zac command from the command prompt and let us know whether it's failing or running successfully ?
>
>
Craig Wilson - MCNE, MCSE, CCNA
Novell Knowledge Partner
Novell does not officially monitor these forums.
Suggestions/Opinions/Statements made by me are solely my own.
These thoughts may not be shared by either Novell or any rational human.

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